Excellent.Genuine Hotels.com guest review
Great hotel- a little pricey. Nice rooftop bar and view to watch the sunset.across from cnn offices.Genuine Hotels.com guest review
"Wasn't what I expected,"
The stay was ok the rooms was very small...this hotel doesn't have a pool & valet parking is $28.00 a day! be aware and choose wisely.Genuine Hotels.com guest review
Response by Glenn Hotel, Autograph Collection Hello Ester, Our apologies the stay was not to your satisfaction. Given then age of the building most of our traditional guestrooms are somewhat cozier than guests may expect. We find the restoration of such a historic landmark into a hotel adds to the charm of the hotel. We do have 16 well appointed suites that can be booked should guests need additional space. We do not have a pool but we do have access to a nearby athletic clubs pool facility should I guests need access. These are all things I wish you had known prior to your arrival so your stay may have been more to your satisfaction. Thank you again for your review. All the best, General Manager Glenn Hotel Lukus K.
"Weekend in dtown ATL plus Braves game"
My brother and I are doing all the MLB stadiums, so we wanted to visit Turner Field for a game and enjoy the weekend downtown. This hotel was convenient to Centennial Olympic park, World of Coke, CNN Tower, and the Aquarium AND the Five Points MARTA stop. Lobby was nice, one half is a restaurant and the other half a bar that you can also more casually […] dine in. We arrived hours before check-in and the only room available to us was the handicap accessible room, which was perfectly fine. We also received a coupon to use in the restaurant, which we gave when we ate but was never applied (it wound up being a $3 difference, so I didn't make a fuss). My two complaints was that the thermostat in the room for the AC was confusing and it didn't seem to get as cold as we desired, and the walk from Five Points to the hotel was a bit of a shocker. The former didn't really impact us negatively, and the latter is out of the hotel's control. Overall, good choice for us! Read moreGenuine Hotels.com guest review
Best place downtown for the value! Free water and starbucks coffee i the room, very clean and very modern and comfortable furniture. The only downside to me was the valet only parking. Highly recommend!Genuine Hotels.com guest review
"Quaint and Comfortable"
I only stayed one night as I was attending a seminar at another hotel close by but this was perfect for my stay. 2 complimentary bottles of water... not 2 with a price on a card if you needed them but FREE Free wifi allowed me to accomplish work after attending my sessions at the seminar. The room wasn't huge but it had all the space I needed with everything […] in great location and distance to where I needed to be. The hotel staff was very accommodating. It is very rare to have a 12pm checkout and even more rare that they allowed for me to keep my car there until 6 the day of checkout as I had some more of the seminar to attend after 12 so it was a pleasant change and surprise that I didn't have to move my car. I didn't stay until 6 but it was great to have the option. It was great with the checkout time and ability to leave my car there to not feel rushed. It's all about the little things. I would really like to get back to Atlanta for a trip and this will definitely be on my list to consider for my stay. Thanks to the Glenn for a pleasant stay and visit. Read moreGenuine Expedia guest review
"Most comfortable bed ever!!!"
It was a great experience. The hotel was very clean and newly restored. The bed in our room was the most comfortable bed we had ever slept in as far as a hotel goes! The dining was fantastic and the hotel was very convenient to all of the attractions we were wanting to visit. Will definitely stay there again when we visit Atlanta the next time!Genuine Hotels.com guest review
Love staying here! This was our second time at the Glenn Hotel and will likely be coming back next time we are in Atlanta. Lovely bedrooms, extra comfortable beds, very clean bathrooms and always incredibly courteous staff.Genuine Hotels.com guest review
Awesome experience! Will definitely stay here again.Genuine Hotels.com guest review
"we were close to our convention"
We were close to our Kiwanis Convention and walking distance to many restaurants. We extended our stay and enjoyed Atlanta.Genuine Expedia guest review
"boutique hotel with nice bar & restaurant"
The Glenn is easy to get to by public transit from the airport (Five Points METRA station) and it is just around the corner from the convention center. In a city with lots of giant chain hotels for conventioneers, this one is a refreshing break from corporate uniformity that is still close to the action. The restaurant is quite good and the rooftop […] bar is wonderful in good weather. Read moreGenuine Hotels.com guest review
"Awesome Glenn Hotel"
I must say; I enjoyed my recent stay at the Glenn Hotel. This location was right near the Farris Wheel and the CNN building. The staff was awesome and took care of every needs I had. The kitchen was excellent and completely top notch. I was unable to visit the Sky Lounge because of the rainy weather and heavy winds. Hopefully, in the near future I […] will visit Glenn Hotel on a much nicer day or week. Keep up the good work! Yay. This is a five star Hotel for me. :) Read moreGenuine Expedia guest review
Great hotel!!Genuine Hotels.com guest review
"Terrific hotel! Would definitely stay again!"
Took my wife for her birthday, we loved it! Free wine hour from 5:30 to 6:30, and the accommodations were terrific! The SkyLounge is nice to do for a bit, but the drinks are pricey. Lots of places to eat/visit within walking distance, but it is downtown Atlanta so be careful at night.Genuine Hotels.com guest review
"Wonderful all around!!"
It was a wonderful stay. The room was very clean and inviting. Very "home" feeling!! Very confortable beds, pillows and linens. I come to Atlanta every year for a dental concention in March and several other times throughtout the year and this will definitely be where we stay from now on!!! The staff was also very accomodating and helpful!!Genuine Expedia guest review
"Central Location, Nice Views, Great Bar Staff"
Had to stay here for business 2 nights. Rooms are clean and staff is very friendly. Bar staff is very welcoming and the SkyLounge is such a nice spot to relax at night and take in city lights. Although I did not get to visit many places, it is very close to the Georgia Dome, Aquarium, Phillips Arena and many other Atlanta attractions. If I come back […] to Atlanta with my husband, we would probably stay here. Read moreGenuine Expedia guest review
"Staycation in Atlanta"
Great location and wonderful service at the hotel. Having a drink at the sky bar was fantastic!Genuine Hotels.com guest review
Nice surprise great location u can walk for dinner or entertainmentGenuine Expedia guest review
"Great find near arena/convention center"
I don't usually stay in town for Cheersport, but decided to this time because of the times of the event. As soon as I drove up I was pleasently greeted by I believe it was Zack, the valet. He was great and very helpful as were every valet I came in contact with. I then made my way to the front desk to check in and instantly loved the staff that was […] there. It was about 11am, I can't remember her name but she was great! I got checked in quickly and made to my room. The room was great! It isn't as spacy as a "cookie cutter" hotel room, but it kind of made it charming and it fit with the style of the hotel, it was very luxurious and greatly decorated! It was very modern and up to date! I will definitly be staying here whenever I am in Atlanta over night and will definitly be back for the whole weekend of cheersport next year! Great job everyone! Read moreGenuine Expedia guest review
"VERY NICE BUT...."
Very clean and classy. Nice amenities. Really good cook at this place. But, Rooms too small and no fresh air. Service a bit on the dizzy sideGenuine Hotels.com guest review
This hotel was fun to stay at. .... Food is very good..... Staff is super friendly. ..... beds don't quite seem like Queen but more like doubles but are very comfortable!Genuine Hotels.com guest review
"Always a Pleasure"
This is the third time we have stayed at the Glenn for a week during the Atlanta Gift Show. I like the boutique feel, and the staff was always friendly and helpful, I never felt like just another guest staying in a big hotel. One morning was torrential rain/flooding and even a tornado warning was in effect, so the GM of the hotel drove us to the show […] in his own car! Needless to say, they treat you very well there! Read moreGenuine Expedia guest review
"Right where you want to be and very cool place"
Very nicely decorated. Friendly staff and valet. Perfect location for downtown activities.Genuine Hotels.com guest review
"Old-world charm, but ..."
The bedroom was very comfortable. The bathroom was not. The bathroom window didn't close all the way, so at night cold air poured in to the room. Also, the blinds in the bathroom couldn't be adjusted, so bright lights from the construction site next door filled the room all night. We ordered dinner from Room Service one night, and when the order arrived, […] it was wrong, so we had to call down a second time for the correct entrée. All that being said, the room was very clean and, aside from the cold bathroom, comfortable. The front desk and valet parking were very helpful. The location of the hotel was excellent for our purposes. Read moreGenuine Hotels.com guest review
They updated the hotel decor slightly - liked some but not others - lost some of its sexiness but made it more family friendly- you will have to decideGenuine Hotels.com guest review
Can't wait to go back!!!Genuine Hotels.com guest review
My husband and I stayed at the hotel for 2 nights and absolutely loved it! The rooftop bar was amazing with a spectacular view and great service! The bed was beyond comfortable and the location is top notch! We easily walked to great restaurants ( Teds Montana Grill) and the Georgia Dome and the Aquarium. We will definitely be staying here again.Genuine Hotels.com guest review
"Very satisfied! Very pleased!"
Loved the uniqueness of this hotel. Doesn't compare to staying at a chain hotel.Genuine Hotels.com guest review
Our room was half the size of my master bedroom and a view of a concrete wall.... Good location and the bed was comfy.Genuine Hotels.com guest review
"Training & education needed"
If it hadn't been for the bellhops & valets our stay would have been a complete disaster. We understand the security features, but after a sold out concert lets out the stairways should be accessible when the elevators back-up. Servers & bartenders have no knowledge of menus or bar offerings. The young lady tending bar Saturday afternoon left a cambrio […] of simple syrup sitting on the bar next to me throughout the duration of our meal & since she was tending to tables as well she only addressed us at our backs--unprofessional & extremely irritating. Managers also walked by the messy bar with no attempt to clean or suggest such to bartender. Our check-in went okay but we witnessed others waiting in a line that backed out the door & in the rain. No attention to details & when you're paying a premium price for a room the size of a cubicle you'd expect a few niceties, but that was not our experience. Unless those 2 free bottles of water should make us feel all warm & fuzzy.... Read moreGenuine Hotels.com guest review
Great stay. Hotel was very clean and well maintained. Thank you to Anotoinette and Cynthia for their great hospitalityGenuine Hotels.com guest review
"it really nice"
The hotel was really nice, styish and clean. My only criticism is that the staff was not very friendly. Especially the young ladies that work the bar. They seemed more interested in talking and laughing with each other than helping customersGenuine Hotels.com guest review
"perfect hotel for bball gm"
Excellent location for the hawks-mavs gm. Couldnt be any closer. hotel bar was great as was the skylounge. Bed was super comfortableGenuine Hotels.com guest review
Very nice staff and friendly. Will definitely come and stay again.Genuine Hotels.com guest review
"Great location but not real nice"
This hotel is in the heart of atlanta near the georgia dome, phelps arena, and other nice attractions.. but the cleanliness of some of the employees was not the best. Definitely not worth the money to stay here.. I would stay at the Omney in a heart beat over this hotel. But... we did have a great time and the hotel was overall nice, just not worth […] the money Read moreGenuine Hotels.com guest review
"Looks better in the pictures"
Pros: Walking distance to the Georgia Dome, arena and CNN. Very courteous and helpful valet staff. Quaint (small) room. Cons: The mattress in the room is horribly soft, so if you're someone with back problems and require a stiff mattress, this will not be the place for you. The kitchen is supposed to close at 11:00pm. We were seated in the lounge […] at 10:40pm, placed our food order with the server at 10:40pm only to be informed that the kitchen had closed "five minutes ago". We begged to see if we could get some french fries, some calamari and some onion rings, and they reluctantly agreed. The fried were OK, but the calamari and the onion rings were awful/cold. It was obvious these were just sitting around as left-overs but served to us anyway. To his credit, the food and beverage manager took the food off of our bill. Next, we went up to the roof-top bar. Be warned - more awful service and even though it's outside, smoking is not allowed. Cigar fans look elsewhere. Breakfast the next morning was not much better. The server was in a hurry to take our order, to the point of interrupting us as if we were done with the order. I had scrambled eggs which were obviously carton eggs rather than fresh scrambled. Surprisingly, for sub-par flavor and quality, it took a very long time to receive our order. The hotel is a cute, boutique property, and really could do well but if they have some work to do and a ways to go. We would not repeat our stay there. Read moreGenuine Expedia guest review
"Best staff ever"
Only small issue - somewhat irregular water temperature in shower. Staff was the best ever at any hotel. From valet parking to check out, absolute top service. I started to wonder if they had confused me with someone famous! Thank you for the great stay.Genuine Hotels.com guest review
Great hotel. I'd definitely go back. The only drawback is that the rooms are a little small. But it was in a great location and the view from the sky lounge was amazing!Genuine Hotels.com guest review
Amazing experienceGenuine Expedia guest review
It was amazing! Definitely will be coming back for another stay in the near futureGenuine Hotels.com guest review
"Great Location & Wonderful Staff"
We stayed at the Glenn Hotel to attend a concert at Phillips Arena, so the location could not have been any better for us. The staff was very helpful and courteous. The room, while small, was nicely decorated and the bed was actually very comfortable. The only negatives were that the carpet in the lobby and hallways could use replacing and there was […] a good amount of dust in the hallways and in our room (when I closed the curtains there were dust bunnies in the creases). We were looking forward to drinks at the rooftop bar after the concert and were disappointed to find out it closed at 11pm the night of our stay (it was a Thursday). We were also assured that we would have a "good view" from our room and again disappointed that we actually only had a view of a parking garage. Overall, we enjoyed our stay very much and would stay again, but insist on a better view next time. Read moreGenuine Hotels.com guest review
"Nice Hotel close to Phillips Arena"
Arrived at the hotel after a concert at Phillips Arena. Staff told us the hotel restaurant was closed and recommended the restaurant next door, but it was a sports bar and we could only get burgers. Staff failed to tell us we could obtain bar snacks which we saw when we came back from getting take out from next door. Very frustrating!Genuine Expedia guest review
The staff was phenomenal. Please check out the bartender, Clifton, and have him make you the perfect Manhattan. Don't miss the view from the Sky Lounge. The women are beautiful and plentiful, but get there early because it's "gold digger" crowded on weekends.Genuine Hotels.com guest review
"Wonderful place to stay in Atl"
I stayed at the Blue Moon in Miami in June and absolutely loved it. So I decided to give the Glenn Hotel a try in Atlanta during the NC A&T Classic weekend. It was the best stay ever. The front desk and bell staff were wonderful, especially Ms. Andrea. The lobby was stunning. The rooms were clean and spacious and their location was convenient to the […] stadium. I will be staying here from now on and will recommend everyone I know to do the same. Read moreGenuine Hotels.com guest review
The staff is extremely friendly and helpful. The hotel is very stylish and comfortable. The sky lounge view is amazing!Genuine Hotels.com guest review
"Wonderful Rooftop bar"
We chose Glenn Hotel for the convenient location and wanted a boutique hotel, but found we LOVED the rooftop bar! It was a beautiful night and the city skyline was lovely. The staff was very helpful getting us a cab/information to Lakewood for a concert, food in the restaurant and bar was very good - and an extra helpful manager in housekeeping overnighted […] a bag I left in the room - ending our conversation with "it was my pleasure to help you". That's above and beyond. We'll stay here again! (the only reason we did not rate highest was the unusual room design - there's a window in the shower opening directly by the bed. We found that to be really odd. Rooms are small as it's a boutique hotel - but clean. Could use a little updating but for this price/location - it's a deal. I would suggest going for the included valet parking and breakfast. Better overall price when included. Otherwise parking is $28) Read moreGenuine Expedia guest review
"Perfect location for the big game"
Excellent hotel, will never stay anywhere else in Atlanta when attending an athletic event. Staff was Awesome and the roof-top bar was a blast.Genuine Hotels.com guest review
"good alternative to hosting dragon-con hotels"
my only thing that could even remotely be construed as a complaint is the fact that my room had a see thru window which made taking a private shower impossible if anyone else was in the room with me. This freaked my fiancee out a little bit. Beyond that the room was a decent size, the service was top notch, and the location was very convenient for us. […] Dragon-Con was supposed to be running a shuttle service from this hotel to the convention but we never saw the shuttle after 25+ minutes of waiting we finally gave up and walked up to the hosting hotel we needed to be in. This isn't a fault against the Glenn, and I would stay here again. Read moreGenuine Hotels.com guest review
Great staff, great location, and comfortable rooms. We'll be back and looking forward to seeing how the renovations turn out.Genuine Hotels.com guest review
Very cool decor. Room was small but clean modern and up to date. Staff were friendly and helpful! Location was great we walked to a concert one night in Phillips arenaGenuine Hotels.com guest review
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