BEST WESTERN IVY HILL HOTEL - Essex (county)

It's a nice hotel with one of the most good manager I meet in the world , his name is Benny , also the hotel staff is very good and welcome you with all the kindness they can give

I was very aprehensive about staying at a Hotel that I had only seen in photos. From the moment we arrived, I was pleasantly surprised. Hotel staff young, helpful and polite. Tried to accomodate us to check in earlier than 3 pm, which we appreciated. Room perfect size. Bed really comfortable, bathroom with amazing water pressure and instantly hot. My only problem was that the bathroom door shuts close and keeps the bathroom moist, damp. We stayed at an Executive Room and the breakfast was incredible. I totally recommend this hotel, and would go back to it in a heart beat.

This would be a great place if it were not for a couple of things. First, the bathroom arrangement is odd. The shower is big as a minute and every surface is hard and VERY slippery. Second, the technology used for television connections is nonfunctional. This is the first time in many trips where I could not watch movies I brought with me because of the strangeness. I have no clue what the problem was but their hotel staff was of no use. Lastly, like so many hotels, their for was good but much too expensive. There were local restaurants just steps away with comparable food for 40% less. I would like to recommend the hotel but they are too impressed with themselves. I won't be back.

This is a great hotel. The apartments are 5 star with all the best amenities. The staff is attentive and helpful. The hotel is beautiful. It is a little out of the way but it is such a wonderful hotel that you don't mind the location.

We live in the Isle of Man and visited London for a long weekend. It was a special birthday treat and the staff at the Apex made us feel welcome. We were greeted with a smile and staff who seemed interested in making our stay one to remember. The room was spacious, clean and modern. We had a slight problem with the heating however, the staff were prompt to correct the problem. We definately felt we had value for money and will certainly stay here again. We would have no problem recommending the Apex to family and friends in the future