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Swissotel Kunshan, Suzhou (prefecture)

4.5 stars
387 Qianjin Zhong RoadKunshan, SuzhouJiangsu215300China, ‏‎800-491-6126
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Excellent4.0 / 5
Location
Great location
Wellness Area
Great wellness & sports facilities
WiFi
Good internet service
Comfort
Uncomfortable
21See all 21 Hotels.com reviews
From 348 reviewsTripAdvisor Traveller Rating

Swissotel Kunshan, Suzhou (prefecture)

Hotel Info: ‎866-539-8117‎

from $96
  • Swiss, Executive Room
  • Superior Room - Double
  • Swiss Business Advantage Room, 1 King Bed
  • Superior Room - Single
  • Premier Suite, 1 King Bed
  • Swiss, Executive Suite, 1 King Bed
  • Classic Room

At a glance

Key facts

Hotel size

  • This hotel has 387 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Also known as

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 15 percent of room rate

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 135.7 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for CNY 80 per day (rates may vary)

Train station pick-up service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 10742
  • Conference space size (meters) - 998
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2006
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Touch Spa has 14 treatment rooms. Services include Thai massages, massages, facials, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Chinese Paradise - This restaurant serves lunch and dinner.

Tao Yuan Garden Tepenyaki - This restaurant serves lunch and dinner.

Swissotel Kunshan, Suzhou (prefecture)’s small print

Also known as

  • Kunshan Swissotel
  • Swissotel Hotel Kunshan
  • Swissotel Kunshan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 15 percent of room rate

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of CNY 135.7 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 680 per vehicle (roundtrip)

High-speed Internet access (wired) is available in guestrooms for CNY 80 per day (rates may vary)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 21 reviews

Swissotel Kunshan, Suzhou (prefecture)
Excellent4.0 / 5
An oasis away from the hustle and bustle
A convenient location for business and a good spot to spend the weekend to walk around and see the local sights and sounds. The hotel staff and F&B team were very accomodating to our group during our stay (6 travelers, 1 Indian, 1 white bread American with particular food requests/needs ;-). Everyone was pleased, which is paramount as I was the host recommending the hotel for our clients. This is a solid 4 star hotel (by international standards) and a 5+ star by local standards.
5 night business trip
Swissotel Kunshan, Suzhou (prefecture)
Outstanding5.0 / 5
kunshan swiss
great hotel , excellent service, breakfast to die for
3 night trip
Swissotel Kunshan, Suzhou (prefecture)
Excellent4.0 / 5
A little Swiss twist to counter the Kunshan bustle
Overall a very good choice for a little sanity for a business traveler away from the hustle / bustle of the noisy city.
3 night business trip
Swissotel Kunshan, Suzhou (prefecture)
Outstanding5.0 / 5
Sweet suite
We requested a room with a King bed, which is not guaranteed to be available, but it wasn't ready at 1:30pm when we arrived, so they upgraded us to a suite. Wasn't expecting that! It was great. Later that evening we had a troubles getting into the room. It took 3 staff people 1/2hr to get the door open to the room. After it magically starting working again we had no further issues. It is a great place to stay near the end of your trip, when you are ready to forget you are in China. The buffet dinner had a variety of international dishes that did not disappoint.
1 night business trip
Swissotel Kunshan, Suzhou (prefecture)
Excellent4.0 / 5
great hotel in Kunshan
Quite nice hotel which I can recommend. Friendly staff and nice rooms. Wifi is "open"
1 night business trip

See all reviews

Swissotel Kunshan, Suzhou (prefecture)

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