All hotels in Puteaux, France
1 room, 2 adults
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2 Place de la Defense, Puteaux, Hauts-de-Seine, 92800, France, ‏‎855-239-9397
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 267 reviews)

  • Wellness
    Great wellness & sports facilities
  • Location
    Great location
  • Service
    Fantastic service
  • Value
    Poor value for money
  • WiFi
    Bad internet service

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Very nice hotel, great staff"
Stayed as a family before disneyland. Staff were super helpful and friendly. Great location next to rer station and huge mall. Only minor problem was €20 euro charge for wifi which is a tad expensive. Otherwise loved this hotel.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your kind feedback regarding your visit to our hotel. I am delighted to read that you had an enjoyable stay. Indeed, we thrive on our guests' satisfaction and your comments are a great encouragement to both the Management and team. We look forward to welcoming you back to our property for a future visit to Paris. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Sep 21, 2014
charlotte
GB
5.0 / 5Outstanding
"Lovely hotel with very helpful staff"
about 40mins drive from airport. We arrived late evening, and found very welcoming staff whospoke good english. Used hotel as a base for sightseeing in Paris. Only one metro stop from Champs Elysees.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear jeanette, Thank you for your nice comments following your stay with us. I am pleased to read that you had an enjoyable stay and that our team and service did fully meet your expectations. Indeed, it is a great pleasure for us to receive such positive feedback. I look forward to welcoming you back to the Hilton Paris La Defense very soon. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Sep 18, 2014
jeanette
GB
4.0 / 5Excellent
"Business Hotel"
We chose this hotel as we got a good rate because we stayed at the weekend. It is clearly aimed at business guests due to the location although there are restaurants at the 2 shopping centre on your doorstep. It is very convenient for the RER and metro, it takes 15 minutes to get to central sights. Very easy to get to Versailles from here as the local train runs direct to the town. Had to request the room to be cleaned at 4.30pm after being out of the room all day and the front desk seemed surprised at the request. Other than that everything good about hotel
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Sids, Thank you for your comments following your stay with us. Feedback is really important to us as it is a way of reviewing the level of service and facilities we provide our guests so as to make improvements. Once again thank you for your truly valuable comments and thank you for staying with us at the Hilton Paris La Defense Sincerely yours, Gérald Van Reck Hotel Manager
3 night trip Sep 6, 2014
Sids
GB
2.0 / 5Fair
"Disappointing room and service"
i am very disappointed with my stay - hen i did my booking, i did put that i wanted a non smoking room but the staff did not read any of my preferences. i checked in quite late and was very disappointed with the room. too late to change as it was already midnight
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I want to thank you for posting your feedback following your recent stay in our hotel. This is with great concern that I have read your comments and would like to sincerely apologise for the discomfort you faced despite your booking requirements. Rest assured that I have already discussed this matter with our Reservation and Front of House Managers in order to ensure that this does not re-occur. I hope that despite this experience you will not be deterred from returning to the Hilton Paris as we would very much welcome the opportunity to redeem ourselves and prove to you that your experience was the exception rather than the rule. Sincerely yours, Gérald Van Reck Hotel Manager
1 night trip Sep 10, 2014
UK Traveller
GB
4.0 / 5Excellent
"Clean hotel very convenient location"
Staff were very friendly and hospitable. Overall good experience except AC was broken and some stained sheets. Compensated by being given free wifi and breakfast for three on one morning. Beware, taxis are unable to across the hotel entrance area and the fare increases due to their search of the hotel entrance.
Genuine Expedia guest review
Other trip Sep 8, 2014
Sarah
GB
4.0 / 5Excellent
"Hilton La Defence"
3 nights stay. Unfortunately they had issue with the suite we booked (Water leak), this was easily resolved and we were given a pleasurable upgrade and complementary wifi and drink tokens.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your nice feedback regarding your recent stay with us. I was pleased to read that you overall enjoyed your visit despite the unexpected issue we faced with your room prior to your arrival. I understand that our Front of House Manager managed well the situation and definitely met your expectations offering you our Presidential Suite and guest’s amenities. Thank you again for visiting us and we look forward to welcoming you again in our property. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Aug 18, 2014
A Traveler
GB
5.0 / 5Outstanding
"perfect except for one thing"
No WiFi unless in the reception (for free). In the ruins it's 24hrs for 20€, and you can't disconnect at any time.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear curlybeast, I would like to thank you for taking the time to post your comments following your stay in our hotel and I am pleased to read that you overall enjoyed our hotel. With regard to our Wi-Fi internet service fee, kindly note that we do regular check with our competition and that we are within the average. Thank you again for your comments and I hope that we will welcome you back for a future stay in Paris. Sincerely yours, Gérald Van Reck Hotel Manager
4 night business trip Jul 28, 2014
curlybeast
GB
4.0 / 5Excellent
"Comfortable hotel not far from Paris City Centre."
My family and I stayed here in a family room which was very spacious and clean. The staff were extremely helpful and pleasant.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Diane, Thank you very much for your kind feedback regarding your stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you and your family back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jul 28, 2014
Diane
AU
5.0 / 5Outstanding
"Convenient, economical, luxurious"
Really convenient location right above the metro, this hotel was a great value. The rooms were large and clean, the staff were very friendly and accommodating, the overall atmosphere was very soothing and chic. I would definitely recommend this hotel to other or stay there again. In addition you might get some perks if you're a repeat customer!
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for taking the time to post your feedback of our hotel following your stay with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am delighted to learn that you enjoyed our service and our team. Your enthusiasm for our hotel is very much appreciated and will be a great source of motivation for the entire team. I look forward to welcoming you again to the Hilton Paris La Defense. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jul 16, 2014
student travels
GB
3.0 / 5Good
"Let down by poor service"
The location of Hilton La Defense was its only redeeming factor, directly above metro and RER lines for transport and a fantastic mall for shopping. We opted for included breakfast which was ok, however the in room dining was embarrassingly poor for a hotel of such standard. 3 nights running they were unable to provide the meals listed and had to make alterations to what they could serve, and didn't have an on site restaurant open for dinner on a Sunday. Housekeeping not only left behind dirty cloths in our bathroom, to make matters worse they also threw away plastic bags that were inside a toiletries bag which they obviously deemed as rubbish. Would have been a lovely hotel if it could live up to service expectations of a 4 star hotel.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for taking the time to post a review following your visit. I am sorry to learn that you were disappointed with your stay at the hotel. Indeed, I have well noted your feedback regarding our room and housekeeping services and would like to extend my most sincere apologies for the experience you faced. Rest assured that I have brought your comments to our Food and Beverage and Front of House Managers in order for them to take corrective actions. I do hope that despite your disappointment on this occasion, you will give us the opportunity to redeem ourselves and to welcome you back at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
4 night romance trip Jul 3, 2014
A Traveler
AU
4.0 / 5Excellent
"Great hotel on the surface, some minor issues"
Great hotel, great weekend away! Very dissapointing however when you pay 250 per night and things like around the shower fitting is loose, the toilet chain is coming away from the wall! Etc etc Staff in this hotel cant do enough for you! Prices to eat in this hotel are an absolute joak! 25 euros for a burger, 6 euros for a can of coke, plenty of other nice places to eat without being ripped off inside the hotel! If you are a tourist then its quite far away from the Eiffel tower & disneyland Paris think the desciption of the proxmity to central Paris is quite mis-leading! Its at least a 20 min metro trip away! Apart from that one of the most amazing weekends of my life!
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear zak, I would like to thank you for taking the time to post your comments following your visit to our hotel. All of our guests’ feedback is extremely important to us and I do appreciate your feedback. Rest assured that all of your comments have been shared with our Chief Engineer in order to take appropriate actions. The whole team looks forward to welcoming you back at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jun 3, 2014
zak
GB
5.0 / 5Outstanding
"Modern hotel close to metro line to Paris sites."
Used this hotel as a base for visiting Paris. It is a nice modern hotel attached to a shopping centre. Our room overlooked the centre (quite a nice view) and despite this there was no noise at all. There are plenty of shops (Monoprix supermarket) and restaurants to eat at (we liked Vipiano). The metro is underneath the shopping centre and most of the sites are on this metro line. You can also get a direct train to Versailles and Disneyland from here. Anywhere you can't get to only involve one quick change. Buy a carnet of (10) metro tickets and you're sorted. The La Defense area is nice itself, a wide open square with a huge arch at one end and a nice view down the Champs Elysee to the Arc de Triomphe at the other. We got a take away some nights and ate it out in the square. The hotel room was spotless, spaceious and modern. It had a flat screen TV, air con and a safe. The bath room had bath and shower. There was a small gym which we looked at but didn't use but seemed ok. There was plenty of items in the breakfast buffet (I've seen places with more but was enough for my family). The staff were excellent, I can't stress this enough. They were great at breakfast with the kids and extremely helpful each and every morning when asking advice on how to get to attractions.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Stephen, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip May 13, 2014
Stephen
GB
1.0 / 5Poor
"Hilton La defence, paris"
Air con doesn't work- had to change 3 rooms in 2 nights - got headache in boiling hot room and wasted time changing 1 room to another. Toilets also don't work .I regret staying there, worst hilton I have ever been
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Muj, Thank you very much for choosing to stay at the Hilton Paris La Defense and for having taken the time to post your feedback following your stay in our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. This is with deep regret that I learn that you did not enjoy our hotel. Indeed, I have well noted your comments regarding the unfortunate issues encountered with the air-conditioning in your room. I would like to apologise most sincerely for the inconvenience this may have caused you. I assure you that we took every possible measure to ensure that these types of experiences do not happen again. I do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to the hotel at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
2 night trip May 3, 2014
A Traveler
GB
4.0 / 5Excellent
"Good hotel"
Nice hotel in convenient location in La Defense. Friendly staff and nice sized rooms.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your kind feedback regarding your recent stay with us. I am delighted to read that you had an enjoyable stay. Indeed, we thrive on our guests' satisfaction and your comments are a great encouragement to both the Management and team. We look forward to welcoming you back to our property for a future visit to Paris. Sincerely yours, Gérald Van Reck Hotel Manager
1 night business trip Apr 27, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful hotel in the beautiful city of Paris"
Stayed at the Hilton for about 7 nights. Had a wonderful experience, staff was friendly, our room was neat and clean and we throughly enjoyed our time. I will definately stay again at the Hilton when we come back next year to Paris.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your kind feedback regarding your stay with us. I am delighted to read that you had an enjoyable stay. Indeed, we thrive on our guests' satisfaction and your comments are a great encouragement to both the Management and team. We look forward to welcoming you back to our property next year. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 22, 2014
A Traveler
CA
5.0 / 5Outstanding
"paris"
The staff at hotel are excellent. The response to two requests we had where attended to immediately and expertly handled. We stayed here for two nights then an additional night a few days later both rooms identical and very clean. Small amount of wear showing on couches. Would definitely stay here again.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 21, 2014
A Traveler
CA
5.0 / 5Outstanding
"Quiet location"
Have stayed here several times, & were delighted to be offered a free room upgrade this time. The hotel has everything we need, & although not in the centre of Paris is easy to reach on the metro. It also has several restaurants nearby & a large shopping mall opposite.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Sue, I want to thank you very much for your nice comments following your regular stays with us. It is a pleasure to read that our hotel and service fully meet your expectations. Thank you for your loyalty! Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 15, 2014
Sue
GB
3.0 / 5Good
"Great location"
The location was excellent. Shopping malls, restaurants, courtyards, metro and many other amenities were so close. The service was excellent as well. There were a few glitches. I stayed for about a week and found the rooms not to be spacious enough which was supposed to accommodate four persons and had two small double beds. The promised newpapers stopped after two days. Parking is very expensive which could have been included for the price.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Sathish, I want to thank you for your positive comments following your stay in our hotel. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your overall impression of our hotel was good. However, I have well noted your feedback regarding the car park fees. Kindly note that this facility is public and does not belong to the hotel and that as such we are not involved in the fees applied to visitors. We look forward to welcoming you back to our property soon. Sincerely yours, Gérald Van Reck Hotel Manager
6 night business trip Apr 7, 2014
Sathish
GB
4.0 / 5Excellent
Internet access was very poor in public area - kept defaulting to Hilton for billing. For the price paid for the hotel - internet should be free. (visit the IBIS where there is no charge!)
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Steve Hardy, Thank you for taking the time to post your feedback of your stay in our property. I do appreciate all of our guests’ feedback as it is extremely important to us to know how our guests feel with us. I have well noted your comment regarding our internet fees. Kindly note that we do regularly check with our competition and that our prices are well within the average. Despite the above, I hope that we will have the pleasure to welcome you back for a future stay in Paris. Sincerely yours, Gérald Van Reck Hotel Manager
1 night business trip Jan 20, 2014
Steve Hardy
IE
4.0 / 5Excellent
"Great location"
Excellent mob
Genuine Hotels.com guest review
3 night trip Dec 23, 2013
Love
GB
4.0 / 5Excellent
"Nice hotel, clean, modern"
Enjoyed the stay, shopping nearby, restaurants. Taxis are also available right outside the hotel. A bit pricey, but everything is in Paris. Busy area, commercial district, businesses etc.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
CA
4.0 / 5Excellent
"Vending machine sells museum passes"
Not a lot of hotels in Paris has 2x double beds that fits a family of four and at a reasonable price. Although it is located just outside of the city in zone 3 but with access to the RER red line and metro 1 line, it can take you to major sightseeing spots in 15-30mins. The staff is friendly and my family enjoyed the buffet breakfast there with the fresh chef's croissants. There is a vending machine near the lobby that actually sells metro passes and 2 days museum passes. If you're planning to use the museum passes, you can avoid the lineup elsewhere and just get it at the vending machine, very useful. I enjoyed my stay at the Paris Hilton
Genuine Hotels.com guest review
4 night family trip Jul 23, 2013
Anthony W.
AS
4.0 / 5Excellent
"Great hotel but a bit out of the way ."
Hotel on the whole was good.Beds were a bit uncomfortable though,matress kept moving. Not many taxi drivers knew how to get to the Hilton,so we ended up paying high fares as they kept taking wrong turns and going in circles.
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
GB
5.0 / 5Outstanding
Beautifull hotel very hard to find.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2013
Michael
CA
5.0 / 5Outstanding
"Fantastic hotel"
Fantastic hotel! Very clean and stylish with a fantastic location. Would definitely recommend to anyone.
Genuine Expedia guest review
Other trip Jul 19, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for all couples and family's"
i was pleased with the day staff and the rooms were clean
Genuine Expedia guest review
Other trip Jun 10, 2013
adam
GB
5.0 / 5Outstanding
"Great location"
Interesting hotel, as it is inside another complex - no external windows to the outdoors. You basically overlook the inside of a mall. Easy access to the metro lines. The only negative is the outrageous pricing of in-room Internet access. In the lobby it's free, which is the way it should be in the rest of the hotel at their room prices.
Genuine Expedia guest review
Other trip May 21, 2013
Phil
CA
1.0 / 5Poor
I STAY IN SEVERAL HILTON HOTELS WORLDWIDE BUT NEVER ENJOY LIKE LA DEFENCE PARIS. JUST EXCELLENT.
Genuine Hotels.com guest review
1 night trip May 3, 2013
A Traveler
IE
4.0 / 5Excellent
"Good hotel for business in La Defense area"
Rooms are not that spacious by Hilton standards but on par with what you can expect from Paris hotels. The location is great if you have business around La Defense area. Be aware that this area is not very safe at night, so avoid going jogging late at night for instance. Service is good and saff is friendly. Definitely a good hotel for business, but not for romance or family trip!
Genuine Hotels.com guest review
5 night business trip Apr 14, 2013
AC
MX
3.0 / 5Good
"Good for La Defense, but..."
Typical Hilton Hotel. Clean, good room, good service. However, it is inside a conference centre/shopping centre (though some rooms do look out on the Arch, for example). Also €20 per day for wifi (on top of the already expensie room charge), same for breakfast, restaurant expensive, only english tv channels are news channels. Avoid room next to lift - very noisy.
Genuine Hotels.com guest review
2 night business trip Mar 25, 2013
MuddyBath
GB
5.0 / 5Outstanding
"easy access to everywhere"
We stayed in this hotel with 6 other friends and we all have been very happy. The hotel is next to the metro where you can have easy access everywhere. The surrounding area itself is very nice and plenty of places to shop. Just missing nice little outdoor cafe but you will find plenty inside shopping malls. The staff are very friendly and accommodating, room is very clean and comfortable. Great selection on breakfast buffet. Overall this hotel is highly recommendable.
Genuine Hotels.com guest review
2 night trip Mar 22, 2013
Mr & Mrs I Ratcliffe
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Room without a view"
My review for this hotel has mixed feelings. I was there for work and the hotel location was ideal. The room was nice and large and with comfortable place for work. The breakfast and the breakfast service is great. However the while I booked a room with view on the city I got a room with view on the shopping mall. Being at the second floors that means that you basically have thousands upon thousands people looking in your room all the time. So close the curtains and the room could just have been underground. When checking in the receptionist could not avoid his irritation in me having booked through hotels.com. in the 3-4 minutes that it tookeeps to give me key card he was able to mention 7-8 times that something was such and such because I booked with Hotels.com including that if I was not happy with the room view it was Hotels.com fault. Well bottom line I do not like being treated like a cheapo. This are business decisions, it is not up to the receptionist to be irritated about it. It is also the first time that it happens to me. Shame.
Genuine Hotels.com guest review
3 night business trip Jan 26, 2016
Andrea
DK
1.0 / 5Poor
"no volveria a alojarme"
Lamentable hotel, pesima la limpieza y el estado de las instalaciones, el buen trato del personal no puede hacer obviar las pesimas instalaciones.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear RICARDO CEFERINO, I woudl like to thank you for having taken the time to share your experience of our hotel. I am sorry to read your disappointment following your stay. Please accept my sincere apologies for this and let me stress that this is not our usual level of service. I would also like to assure you that I will personally discuss this with our Housekeeping Manager in order to take appropriate immediate actions. In the meantime, II understand however that despite this situation, you appreciated the service provided by the team. Sincerely yours, Alejandro Casamor Hotel Manager
5 night family trip Jan 14, 2016
RICARDO CEFERINO
AR
5.0 / 5Outstanding
"新しく機能的かつリーズナブルなホテル"
パリの中心からは離れているため、リーズナブルな値段で宿泊できます。主な観光地へは地下鉄で行けるので、それほど不便さは感じません。(始発駅なので座れるのもメリットです。)Auchonという大きなスーパーも近く、ワインなどのお土産物の買い出しも便利でした。 ただ、道路は分かりにくく、Uberが道に迷ってピックアップに来られなかったり、ホテル玄関まで到達できないなどということがありました。
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I am happy to read that you overall enjoyed our property for your stay in Paris. I understand however that you have faced issues in finding the hotel entrance. Indeed, to reach a specific location in the La Defense district can be sometimes challenging. On a future occasion, please do not hesitate to ask our reception team indications that can be given to any driver coming to our hotel for a pick-up. Sincerely yours, Alejandro Casamor Hotel Manager
5 night romance trip Dec 26, 2015
A Traveler
JP
4.0 / 5Excellent
"Recomendo - excelente custo-benefício"
Hotel situado dentro do shopping CNIT, o que lhe confere muita praticidade. Limpo, bom café da manhã e serviço ágil. Falta uma piscina ao hotel e o banheiro é simples, em se tratando de um Hilton. Quarto amplo. No geral, se trata de um hotel 4 estrelas superior com excelente custo-benefício. O bairro é afastado das principais atrações turísticas, mas isso é compensado por sua modernidade, pela bela esplanada em que se situa, pela estação de metrô interligada ao hotel e pela tarifa bem inferior quando comparada a dos hotéis localizados na área central.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for your positive comments following your recent stay with us. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It is particularly pleasing to see that your impression of our service was good and that you felt well taken care of during your stay. All of the team looks forward to welcoming you back soon. Sincerely yours, Alejandro Casamor Hotel Manager
8 night romance trip Dec 24, 2015
A Traveler
BR
4.0 / 5Excellent
"Très bon HOTEL bien placé et services irreprochabl"
Avec en plus le sapin au cœur du CNIT, la vue est festive
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Chère Bénédicte, Je tiens à vous remercier d'avoir bien voulu poster vos commentaires à la suite de votre récent séjour chez nous. Je suis heureux de lire que vous avez été pleinement satisfaite de nos services et que par ailleurs la décoration de Noel du CNIT a été à votre goût. Nous serons ravis de vous recevoir de nouveau à l'occasion d'un futur passage à Paris. Dans cette attente, je vous prie de croire, Chère Bénédicte, en l'assurance de mes meilleurs sentiments. Alejandro Casamor Directeur
3 night family trip Dec 28, 2015
Bénédicte
FR
4.0 / 5Excellent
"Superbe"
Hotel situé à merveille
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher Maxime, je vous remercie d'avoir choisi notre établissement à l'occasion de votre séjour à Paris. Je suis ravi de lire que notre hôtel et nos services ont su répondre à vos attentes. Dans l'attente de vous recevoir de nouveau, je vous prie de croire, Cher Maxime, en l'assurance de mes meilleurs sentiments. Alejandro Casamor Directeur
1 night business trip Dec 21, 2015
Maxime
FR
5.0 / 5Outstanding
"Très bien"
Hotel très agréable, service de qualité. Dommage que l'accès wifi soit aussi prohibitif
Genuine Hotels.com guest review
2 night business trip Dec 16, 2015
Stéphanie
FR
2.0 / 5Fair
"David"
Alles War super nun mit Internet was ich nicht zu Frieden, ihr weiß darum aber vielen Dank es wa sehr gut
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Sala Daniel kinanga, I would like to thank you for your feedback following your recent stay with us. I understand that you overall enjoyed your visit. Therefore, I hope to have the pleasure to welcome you back soon to our property. Sincerely yours, Alejandro Casamor Hotel Manager
1 night trip Dec 7, 2015
Sala Daniel kinanga
DE
4.0 / 5Excellent
"Korrekt"
Kein Problem aufgetretten
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Michel, I would like to thank you for sharing your feedback following your recent stay with us. I am glad to read that you enjoyed our hotel and that our service met your expectations. Therefore, I do look forward to welcoming you back at some point in the future. Sincerely yours, Alejandro Casamor Hotel Manager
1 night trip with friends Dec 4, 2015
Michel
DE
5.0 / 5Outstanding
It was a nice stay nearby the place where we was having our company meeting. The hotell had a nice and good breafest and a nice small gym. The only thing I missed was free Wifi on the room.
Genuine Hotels.com guest review
2 night business trip Dec 2, 2015
A Traveler
NO
5.0 / 5Outstanding
"personnel performant"
personnel accueillant et pret a se plier en quatre pour repondre au mieux a votre demande, quartier au top notamment avec le marche de noel et le centre commercial. pu beneficier d'un tarif exceptionnel !!!
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher David, Je tiens à vous remercier d’avoir pris le temps de poster vos commentaires à la suite de votre séjour chez nous. Je suis ravi de lire que vous avez passé un agréable séjour parmi nous. Notre préoccupation principale étant de satisfaire nos clients je suis heureux de lire que notre équipe a su prendre soin de vous et a répondu à toutes vos attentes. Je vous prie de croire, Cher David, en l’assurance de mes meilleurs sentiments. Alejandro Casamor Directeur
1 night business trip Nov 30, 2015
David
FR
4.0 / 5Excellent
"Prima"
Prima hotel, alleen plafond in badkamer kan wel onderhoud gebruiken. ( veel scheuren in stucwerk)
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Stephan, Thank you very much for your comments. They greatly help us to improve our quality and service. I have noted your feedback regarding your bathroom ceiling and would like to inform you that our Chief Engineer is currently working on renovating those that are damaged. Stephan, all of the team look forward to welcoming you back here in the future. Sincerely yours, Alejandro Casamor Hotel Manager
1 night business trip Nov 9, 2015
Stephan
NL
4.0 / 5Excellent
"Dejligt hotel med god beliggenhed"
Total amatøragtigt at man i 2015 skal betale ekstra for wifi på værelset. Dette betyder reelt at Hilton blive andenprioritet når jeg skal booke hotel fremover.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you for providing us with your feedback following your stay. I understand that you overall enjoyed your visit. However I have also noted your remark on the internet fees. I would like to inform you that complimentary internet is offered to all of our Hilton Honors guests. Should you also wish to be entitled to this service, kindly note that you can enroll in any of our hotels of your choice. Sincerely yours, Alejandro Casamor Hotel Manager
Other trip Oct 31, 2015
A Traveler
DK
4.0 / 5Excellent
"View from elevator into room"
Family of four. Our room had windows facing into the interior of shopping/conference-center making the room fairly dark. Also, people taking the elevator could look into the room. Otherwise a fine hotel with easy access to both Metro and RER.
Genuine Hotels.com guest review
2 night family trip Sep 20, 2015
Steffen
DK
5.0 / 5Outstanding
"En buena zona de París"
El único detalle que no tienen servicio al cuarto después de las 11 de la noche
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Guest, Thank you for your comments following your stay with us. I am pleased to read that you overalll enjoyed your visit and that our team and service met your expectations. I look forward to welcoming you back soon. Alejandro Casamor Hotel Manager
Other trip Sep 16, 2015
A Traveler
MX
2.0 / 5Fair
"Je n'y retournerai jamais"
Expérience désastreuse pour moi dans cet hotel. Si certaines choses sont pardonnables, d'autres le sont beaucoup moins. Pour commencer, le personnel n'est pas agréable ou poli (le seul bonjour reçu venait d'une femme de chambre croisée dans un couloir) Si ma chambre était spacieuse et bien aménagée, l'isolation phonique laisse à désirer ( le voisin de gauche ronflait et a eu une quinte de toux vers 6h30). La chambre possède un lecteur DVD (super !), qu'il est impossible d'ouvrir. Une des serviettes de bain et le drap présentait des tâches douteuses. Par.i les article de toilette, le savon présente des marques d'usage mais a été remis dans sa bote comme si de rien n'était. La climatisation ne marchait pas comme espéré : impossible de faire descendre la température de la chambre ne dessous de 22°. On m'a dit à mon départ que j'avais sans doute appuyé sur le mauvais bouton (voir problème de politesse plus haut) Le petit déjeuner en chambre ne correspondait pas tout à fait à ma commande et le pain semblait rassi. L'eau dans la théière était froide. L'hôtel n'est pas mauvais, mais les prestations ne correspondent pas à ce qu'il est attendu d'un hotel de ce type, surtout les problèmes de propreté / hygiène.
Genuine Expedia guest review
Other trip Aug 20, 2015
Marlène
FR
5.0 / 5Outstanding
"Un W.E. à Paris"
Hôtel dans un centre commerciale avec possibilité de restaurants dans les environs. Accessibilité au Metro très facile.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher ROGER, Je tiens à vous remercier d’avoir résidé au Hilton Paris La Défense récemment et d’avoir pris le temps de poster vos commentaires à la suite de votre séjour chez nous. Ils sont effet les bienvenus car ils nous permettent d’améliorer constamment la qualité des services que nous proposons à notre clientèle. Je suis heureux d’apprendre que vous avez passé un agréable séjour parmi nous et que notre service était à la hauteur de vos attentes. J’espère avoir très prochainement l’occasion de vous recevoir à nouveau dans notre établissement et dans cette attente, je vous prie de croire, Cher ROGER, en mes salutations les meilleures. Alejandro Casamor Directeur
2 night romance trip Aug 1, 2015
ROGER
BE
5.0 / 5Outstanding
"Bra"
Bra hotell for småbarnsfamilier.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you very much for your feedback following your visit to our hotel. I understand that you and your family enjoyed our property for which I am very pleased. All of the team look forward to welcoming you all back again for a new visit to the City of Lights. Sincerely yours, Alejandro Casamor Hotel Manager
5 night family trip Jul 25, 2015
A Traveler
NO
5.0 / 5Outstanding
"Good hotel choice : outstanding concierge service"
Good value for money. First, very impressed with the concierge service. Staff had been very helpful, downloading inforamtion from websites and advising on transport options. Tourists really need this level of service as we do not speak French, and this makes the service of Hilton La Defense stand out. On location, it is actually convenient to travel on RER A or M1, taking one to the key tourist attractions. I had stayed here a couple of times, and will continue to choose it.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Siu Wai Gracie, First of all, let me thank you for your loyalty to our hotel as I understand that this recent visit was not the first. I am pleased indeed to note that our team and service fully met your expectations throughout your various stays. Thank you again for your comments that I will share with all of hte team. Sincerely yours, Alejandro Casamor Hotel Manager
2 night romance trip Jul 23, 2015
Siu Wai Gracie
HK
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