All hotels in Puteaux, France
1 room, 2 adults
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2 Place de la Defense, Puteaux, Hauts-de-Seine, 92800, France, ‏‎855-239-9397
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4.2 / 5Excellent

Score breakdown (from 244 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.2
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Comfortable hotel not far from Paris City Centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My family and I stayed here in a family room which was very spacious and clean. The staff were extremely helpful and pleasant.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Diane, Thank you very much for your kind feedback regarding your stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you and your family back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jul 28, 2014
Diane
AU
5.0 / 5Outstanding
"Convenient, economical, luxurious"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really convenient location right above the metro, this hotel was a great value. The rooms were large and clean, the staff were very friendly and accommodating, the overall atmosphere was very soothing and chic. I would definitely recommend this hotel to other or stay there again. In addition you might get some perks if you're a repeat customer!
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for taking the time to post your feedback of our hotel following your stay with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am delighted to learn that you enjoyed our service and our team. Your enthusiasm for our hotel is very much appreciated and will be a great source of motivation for the entire team. I look forward to welcoming you again to the Hilton Paris La Defense. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jul 16, 2014
student travels
GB
3.0 / 5Good
"Let down by poor service"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location of Hilton La Defense was its only redeeming factor, directly above metro and RER lines for transport and a fantastic mall for shopping. We opted for included breakfast which was ok, however the in room dining was embarrassingly poor for a hotel of such standard. 3 nights running they were unable to provide the meals listed and had to make alterations to what they could serve, and didn't have an on site restaurant open for dinner on a Sunday. Housekeeping not only left behind dirty cloths in our bathroom, to make matters worse they also threw away plastic bags that were inside a toiletries bag which they obviously deemed as rubbish. Would have been a lovely hotel if it could live up to service expectations of a 4 star hotel.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for taking the time to post a review following your visit. I am sorry to learn that you were disappointed with your stay at the hotel. Indeed, I have well noted your feedback regarding our room and housekeeping services and would like to extend my most sincere apologies for the experience you faced. Rest assured that I have brought your comments to our Food and Beverage and Front of House Managers in order for them to take corrective actions. I do hope that despite your disappointment on this occasion, you will give us the opportunity to redeem ourselves and to welcome you back at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
4 night romance trip Jul 3, 2014
A Traveler
AU
4.0 / 5Excellent
"Great hotel on the surface, some minor issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great hotel, great weekend away! Very dissapointing however when you pay 250 per night and things like around the shower fitting is loose, the toilet chain is coming away from the wall! Etc etc Staff in this hotel cant do enough for you! Prices to eat in this hotel are an absolute joak! 25 euros for a burger, 6 euros for a can of coke, plenty of other nice places to eat without being ripped off inside the hotel! If you are a tourist then its quite far away from the Eiffel tower & disneyland Paris think the desciption of the proxmity to central Paris is quite mis-leading! Its at least a 20 min metro trip away! Apart from that one of the most amazing weekends of my life!
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear zak, I would like to thank you for taking the time to post your comments following your visit to our hotel. All of our guests’ feedback is extremely important to us and I do appreciate your feedback. Rest assured that all of your comments have been shared with our Chief Engineer in order to take appropriate actions. The whole team looks forward to welcoming you back at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jun 3, 2014
zak
GB
5.0 / 5Outstanding
"Modern hotel close to metro line to Paris sites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Used this hotel as a base for visiting Paris. It is a nice modern hotel attached to a shopping centre. Our room overlooked the centre (quite a nice view) and despite this there was no noise at all. There are plenty of shops (Monoprix supermarket) and restaurants to eat at (we liked Vipiano). The metro is underneath the shopping centre and most of the sites are on this metro line. You can also get a direct train to Versailles and Disneyland from here. Anywhere you can't get to only involve one quick change. Buy a carnet of (10) metro tickets and you're sorted. The La Defense area is nice itself, a wide open square with a huge arch at one end and a nice view down the Champs Elysee to the Arc de Triomphe at the other. We got a take away some nights and ate it out in the square. The hotel room was spotless, spaceious and modern. It had a flat screen TV, air con and a safe. The bath room had bath and shower. There was a small gym which we looked at but didn't use but seemed ok. There was plenty of items in the breakfast buffet (I've seen places with more but was enough for my family). The staff were excellent, I can't stress this enough. They were great at breakfast with the kids and extremely helpful each and every morning when asking advice on how to get to attractions.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Stephen, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip May 13, 2014
Stephen
GB
1.0 / 5Poor
"Hilton La defence, paris"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Air con doesn't work- had to change 3 rooms in 2 nights - got headache in boiling hot room and wasted time changing 1 room to another. Toilets also don't work .I regret staying there, worst hilton I have ever been
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Muj, Thank you very much for choosing to stay at the Hilton Paris La Defense and for having taken the time to post your feedback following your stay in our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. This is with deep regret that I learn that you did not enjoy our hotel. Indeed, I have well noted your comments regarding the unfortunate issues encountered with the air-conditioning in your room. I would like to apologise most sincerely for the inconvenience this may have caused you. I assure you that we took every possible measure to ensure that these types of experiences do not happen again. I do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to the hotel at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
2 night trip May 3, 2014
A Traveler
GB
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel in convenient location in La Defense. Friendly staff and nice sized rooms.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your kind feedback regarding your recent stay with us. I am delighted to read that you had an enjoyable stay. Indeed, we thrive on our guests' satisfaction and your comments are a great encouragement to both the Management and team. We look forward to welcoming you back to our property for a future visit to Paris. Sincerely yours, Gérald Van Reck Hotel Manager
1 night business trip Apr 27, 2014
A Traveler
GB
5.0 / 5Outstanding
"Wonderful hotel in the beautiful city of Paris"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the Hilton for about 7 nights. Had a wonderful experience, staff was friendly, our room was neat and clean and we throughly enjoyed our time. I will definately stay again at the Hilton when we come back next year to Paris.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you very much for your kind feedback regarding your stay with us. I am delighted to read that you had an enjoyable stay. Indeed, we thrive on our guests' satisfaction and your comments are a great encouragement to both the Management and team. We look forward to welcoming you back to our property next year. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 22, 2014
A Traveler
CA
5.0 / 5Outstanding
"paris"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff at hotel are excellent. The response to two requests we had where attended to immediately and expertly handled. We stayed here for two nights then an additional night a few days later both rooms identical and very clean. Small amount of wear showing on couches. Would definitely stay here again.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you very much for your kind feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 21, 2014
A Traveler
CA
5.0 / 5Outstanding
"Quiet location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Have stayed here several times, & were delighted to be offered a free room upgrade this time. The hotel has everything we need, & although not in the centre of Paris is easy to reach on the metro. It also has several restaurants nearby & a large shopping mall opposite.
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Sue, I want to thank you very much for your nice comments following your regular stays with us. It is a pleasure to read that our hotel and service fully meet your expectations. Thank you for your loyalty! Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Apr 15, 2014
Sue
GB
3.0 / 5Good
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was excellent. Shopping malls, restaurants, courtyards, metro and many other amenities were so close. The service was excellent as well. There were a few glitches. I stayed for about a week and found the rooms not to be spacious enough which was supposed to accommodate four persons and had two small double beds. The promised newpapers stopped after two days. Parking is very expensive which could have been included for the price.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Sathish, I want to thank you for your positive comments following your stay in our hotel. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. It was particularly pleasing to see that your overall impression of our hotel was good. However, I have well noted your feedback regarding the car park fees. Kindly note that this facility is public and does not belong to the hotel and that as such we are not involved in the fees applied to visitors. We look forward to welcoming you back to our property soon. Sincerely yours, Gérald Van Reck Hotel Manager
6 night business trip Apr 7, 2014
Sathish
GB
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Internet access was very poor in public area - kept defaulting to Hilton for billing. For the price paid for the hotel - internet should be free. (visit the IBIS where there is no charge!)
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Steve Hardy, Thank you for taking the time to post your feedback of your stay in our property. I do appreciate all of our guests’ feedback as it is extremely important to us to know how our guests feel with us. I have well noted your comment regarding our internet fees. Kindly note that we do regularly check with our competition and that our prices are well within the average. Despite the above, I hope that we will have the pleasure to welcome you back for a future stay in Paris. Sincerely yours, Gérald Van Reck Hotel Manager
1 night business trip Jan 20, 2014
Steve Hardy
IE
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent mob
Genuine Hotels.com guest review
3 night trip Dec 23, 2013
Love
GB
4.0 / 5Excellent
"Nice hotel, clean, modern"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the stay, shopping nearby, restaurants. Taxis are also available right outside the hotel. A bit pricey, but everything is in Paris. Busy area, commercial district, businesses etc.
Genuine Expedia guest review
Other trip Sep 17, 2013
A Traveler
CA
4.0 / 5Excellent
"Vending machine sells museum passes"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Not a lot of hotels in Paris has 2x double beds that fits a family of four and at a reasonable price. Although it is located just outside of the city in zone 3 but with access to the RER red line and metro 1 line, it can take you to major sightseeing spots in 15-30mins. The staff is friendly and my family enjoyed the buffet breakfast there with the fresh chef's croissants. There is a vending machine near the lobby that actually sells metro passes and 2 days museum passes. If you're planning to use the museum passes, you can avoid the lineup elsewhere and just get it at the vending machine, very useful. I enjoyed my stay at the Paris Hilton
Genuine Hotels.com guest review
4 night family trip Jul 23, 2013
Anthony W.
AS
4.0 / 5Excellent
"Great hotel but a bit out of the way ."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel on the whole was good.Beds were a bit uncomfortable though,matress kept moving. Not many taxi drivers knew how to get to the Hilton,so we ended up paying high fares as they kept taking wrong turns and going in circles.
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Beautifull hotel very hard to find.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2013
Michael
CA
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel! Very clean and stylish with a fantastic location. Would definitely recommend to anyone.
Genuine Expedia guest review
Other trip Jul 19, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for all couples and family's"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
i was pleased with the day staff and the rooms were clean
Genuine Expedia guest review
Other trip Jun 10, 2013
adam
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Interesting hotel, as it is inside another complex - no external windows to the outdoors. You basically overlook the inside of a mall. Easy access to the metro lines. The only negative is the outrageous pricing of in-room Internet access. In the lobby it's free, which is the way it should be in the rest of the hotel at their room prices.
Genuine Expedia guest review
Other trip May 21, 2013
Phil
CA
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I STAY IN SEVERAL HILTON HOTELS WORLDWIDE BUT NEVER ENJOY LIKE LA DEFENCE PARIS. JUST EXCELLENT.
Genuine Hotels.com guest review
1 night trip May 3, 2013
A Traveler
IE
4.0 / 5Excellent
"Good hotel for business in La Defense area"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Rooms are not that spacious by Hilton standards but on par with what you can expect from Paris hotels. The location is great if you have business around La Defense area. Be aware that this area is not very safe at night, so avoid going jogging late at night for instance. Service is good and saff is friendly. Definitely a good hotel for business, but not for romance or family trip!
Genuine Hotels.com guest review
5 night business trip Apr 14, 2013
AC
MX
3.0 / 5Good
"Good for La Defense, but..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Typical Hilton Hotel. Clean, good room, good service. However, it is inside a conference centre/shopping centre (though some rooms do look out on the Arch, for example). Also €20 per day for wifi (on top of the already expensie room charge), same for breakfast, restaurant expensive, only english tv channels are news channels. Avoid room next to lift - very noisy.
Genuine Hotels.com guest review
2 night business trip Mar 25, 2013
MuddyBath
GB
5.0 / 5Outstanding
"easy access to everywhere"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in this hotel with 6 other friends and we all have been very happy. The hotel is next to the metro where you can have easy access everywhere. The surrounding area itself is very nice and plenty of places to shop. Just missing nice little outdoor cafe but you will find plenty inside shopping malls. The staff are very friendly and accommodating, room is very clean and comfortable. Great selection on breakfast buffet. Overall this hotel is highly recommendable.
Genuine Hotels.com guest review
2 night trip Mar 22, 2013
Mr & Mrs I Ratcliffe
GB
4.0 / 5Excellent
"If Your Business is in La Defense"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I regularly stay at this hotel because it is the most convenient for business in the La Defense area. The room service is expensive so best to eat at one of the local restaurants. The internet charges have increased from 15 euros to 20 euros per day but a necessity for business emails. The rooms are clean and the staff helpful but overall the room charges are expensive for the area yet the hotel is always full so they must have it right for them.
Genuine Hotels.com guest review
2 night business trip Jan 23, 2013
A Traveler
GB
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Myself and my girlfriend got a great deal on a king superior room. Room was lovely and big same for the bathroom.Staff were always great whenever we wanted anything.Yes the hotel is outside the city but the metro is right outside the hotel and takes you to nearly all of what you want to see in Paris. Would recoommend to stay here. One drawack though is the breakfast, very average and slow to restock the buffet. Also the price of food and drink in the bar was simply awful. There was a few nice restraunts around so that didnt really bother us. Overall good experience with this hotel.
Genuine Hotels.com guest review
3 night trip Dec 29, 2012
Stephen
IE
5.0 / 5Outstanding
"Internet not working"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Annoyed that access to internet was down and costs 22 euros per night but the hotel itself is nice. Can't say it's worth the money because too expensive.
Genuine Hotels.com guest review
2 night business trip Oct 10, 2012
James
GB
5.0 / 5Outstanding
"Value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were visiting Paris for our 50th wedding anniversary and when the hotel reception knew this we were immediately upgraded to a superior room. This was the start of a very special weekend at a first rate hotel.
Genuine Hotels.com guest review
2 night trip Sep 14, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Una muy buena opción"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Un muy buen hotel, un poco retirado pero se maneja en el metro, El desayuno suficiente, las habitaciones son amplias, La zona es moderno, carece de restaurantes hasta altas horas de la noche.
Genuine Hotels.com guest review
4 night family trip Jun 21, 2015
A Traveler
CO
4.0 / 5Excellent
"Buen hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy buen hotel, precio calidad excelente un poco retirado, pero se maneja
Genuine Hotels.com guest review
4 night family trip Jun 21, 2015
Andrés
CO
4.0 / 5Excellent
"Hilton Paris La Défense - lediglich 0815"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
positiv: + sehr gute Anbindung zur Metro + Sehr freundliches und englisch sprechendes Personal + Tiefgarage sehr geräumig negativ: - sehr schwierig mit Autoanreise zu finden (keinerlei Beschilderung!) - Frühstücksbuffet sehr überschaulich und schlicht (kenne das von Hilton anders) - fast alles mit Teppich, auch Zimmer, ausgelegt -> nicht mehr zeitgemäß! - kein freies WLAN (20€/24Std) - nur Empfang in Lobby frei, aber langsam - Tiefgarage sehr teuer Fazit: Na ja, das Hotel in Paris ist eigentlich gar nicht so wichtig. Wir waren fast nur unterwegs. Aber Frühstück war leider nur mittelmäßig und der Teppichboden im Zimmer widerlich. Zum Glück ist die Metro-Anbindung sehr gut. Es gibt in der nähreren Umgebung noch zig andere Hotels. Zum Frühstücken und Schlafen findet man vielleicht auch noch ein günstigeres Hotel mi ähnlicher Leistung :-)
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Gerd, I would like to thank you for choosing our hotel for your stay in Paris. I am sincerely sorry to learn that our hotel did not meet your expectations. We greatly value our guests’ opinions and we have taken in consideration your comments. Sincerely yours, Alejandro Casamor Hotel Manager
1 night romance trip Jun 4, 2015
Gerd
DE
5.0 / 5Outstanding
"좋았음"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
좋았읍니다
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, I would like to thank you for having taken the time to post your feedback following your recent visit. Indeed, all our guests’ feedback is extremely important to us and we do appreciate your participation. All of the team looks forward to welcoming you back when you next require accommodation in Paris. Sincerely yours, Alejandro Casamor Hotel Manager
1 night trip May 13, 2015
A Traveler
KR
5.0 / 5Outstanding
"Simplemente exquisito"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Me ha encantado y volveremos
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Jose antonio, Thank you for your positive comments following your stay in our property. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting our guests needs and expectations. I understand that our team reached the goal! Thank you again for staying with us at the Hilton Paris La Défense. Sincerely yours, Alejandro Casamor Hotel Manager
1 night romance trip May 9, 2015
Jose antonio
ES
4.0 / 5Excellent
"파리의 마지막밤"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
호텔이 신도시쪽이라서 깨끗하고 매우 편안했다. 아쉬움이라면 호텔의 카운터를 찾는게좀 어려움이 있고 가격대비 아침이 너무 빈약하다.
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
HONG GEUN
KR
3.0 / 5Good
"Pour vos RDV d'affaires..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hôtel agréablement situé pour des RDV d'affaire et du shopping ... Non loin de l'hyper centre Parisien (Arc de Triomphe / Champs Elysée...)
Genuine Hotels.com guest review
2 night business trip Apr 24, 2015
Olivier
FR
4.0 / 5Excellent
"駅やショッピングセンターに近い。"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
ホテルのサービスや設備については申し分なかったです。何より、駅やショッピングセンターに近い立地条件が気に入りました。
Genuine Hotels.com guest review
2 night family trip Apr 10, 2015
A Traveler
JP
5.0 / 5Outstanding
"excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mon épouse a été choquée par la mise en place de la simulation d'évacuation d'incendie(la sirène, et elle a des problèmes cardiaques)). En effet nous n'avons pas remarqué qu'il y avait une fiche dans l'ascenseur, car nous sommes tous préoccupés par l'introduction de la carte d'accès. Il serait souhaitable que cette information soit affichée à l'accueil car, pendant que vous enregistrez notre arrivée, notre attention a le temps d'être porté sur le principe d'alerte incendie. Prévoyez également un stock plus important en parapluies. Merci.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher jean-pierre, Je tiens à vous remercier d’avoir résidé au Hilton Paris La Défense récemment et d’avoir pris le temps de nous faire part de vos commentaires. Je suis heureux d’apprendre que vous avez passé dans l’ensemble un agréable séjour parmi nous et que notre service était à la hauteur de vos attentes. J’ai néanmoins bien noté votre remarque concernant le manque d'information sur notre essai d'alarme incendie et tiens à vous présenter mes plus sincères excuses pour le désagrément que cela aura pu occasionner, particulièrement à votre épouse. Sachez que vos commentaires ont été partagés avec notre Responsable Technique afin d’améliorer cela pour les tests à venir. Je vous prie de croire, Cher jean-pierre, en mes salutations les meilleures et espère vous accueillir de nouveau dans notre établissement. Gérald Van Reck Directeur
1 night business trip Mar 23, 2015
jean-pierre
FR
2.0 / 5Fair
"Hôtel au coeur de la Défense"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Une chambre vendue comme étant disponible pour 3 personnes or il n'y avait que deux lits "queen". Si bien que deux adultes ne pouvant dormir confortablement dedans, nous avons dû faire monter un lit bébé pour notre enfant de 3 ans !! Pas de couverture dans ce lit bébé (seulement des draps ?! en février... on nous a monté un drap supplémentaire et une serviette de toilette pour faire office). Evidemment, notre enfant n'a dormi que la moitié de la nuit dedans et a fini la seconde avec sa mère. Ce n'est pas le service attendu pour un tel hôtel ! Je n'imagine pas avec un enfant plus grand ou un adolescent... De plus, clients réguliers Hilton, nos points n'ont même pas été crédités alors qu'on nous l'avait certifié...
Genuine Expedia guest review
Other trip Mar 7, 2015
Guillaume
FR
4.0 / 5Excellent
"Pratique mais pas exceptionnel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Situation pratique mais hôtel un peu vieillissant et l'internet payant trop cher.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher Olivier, Je tiens à vous remercier d’avoir résidé au Hilton Paris La Défense et d’avoir pris le temps de poster vos commentaires à la suite de votre séjour. Je suis heureux de lire que vous avez dans l’ensemble apprécié notre hôtel. J’ai néanmoins bien noté votre commentaire sur le tarif de la connexion internet. Pour votre information, nous procédons régulièrement à la comparaison de nos tarifs avec ceux appliqués chez nos concurrents. Je vous confirme que nos prix se trouvent être dans la moyenne. Je vous prie de croire, Cher Olivier, en mes salutations les meilleures. Gérald Van Reck Directeur
2 night business trip Mar 2, 2015
Olivier
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    -
Tres bel hotel mais acces tres confu pas de sgnalitique dommage que notre demande particuliere ne soit pas honoree alors que j avdans l ensrmbleais retelephone deux jours avant bref petit dejeuner tres agreable Dans l ensemble tres bon sejour
Genuine Venere guest review
Other trip Feb 4, 2015
A Traveler
FR
5.0 / 5Outstanding
"Un très agréable séjour"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Très bon service, personnel aimable et serviable.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Cher Christophe, Je vous remercie pour vos commentaires positifs concernant votre séjour chez nous. Notre préoccupation principale étant de satisfaire nos clients j'apprécie particulièrement vos observations qui nous encouragent à délivrer le service que vous méritez. Dans l’attente du plaisir de vous recevoir de nouveau, je vous prie de recevoir, Cher Christophe, mes sincères salutations. Gérald Van Reck Directeur
1 night romance trip Jan 30, 2015
Christophe
FR
4.0 / 5Excellent
"値段相応なホテル"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
駅直結、便利で安全。 タオル類にちょっと使用感を感じたことと、ホテルサービスとしては全体的に普通で特別秀でた何かがあったわけではないので☆は4つ。 予約時の最安値が朝食付きだったが、結局1度も利用していないので味やレストランサービスについては不明。
Genuine Expedia guest review
Response by Hilton Paris La Defense Hotel
Dear Mic, I would like to thank you for your comments following your recent stay with us. Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations. Once again thank you for your truly valuable comments. I hope that we will have the pleasure to welcome you back to the Hilton Paris La Defense soon. Sincerely yours, Gérald Van Reck Hotel Manager
Other trip Jan 28, 2015
Mic
JP
5.0 / 5Outstanding
"Godt ophold"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fint hotel med gode indkøbsmuligheder i tilhørende center.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for your nice comments following your stay in our hotel. I am pleased to read that you appreciated your stay and that you enjoyed our location and facilities. It is always a pleasure to receive such feedback. I look forward to welcoming you back here soon. Sincerely yours, Gérald Van Reck Hotel Manager
3 night business trip Jan 23, 2015
A Traveler
DK
4.0 / 5Excellent
"extra"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
en famille un séjour formidable
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Chers clients, Je tiens à vous remercier d’avoir résidé au Hilton Paris La Défense récemment et d’avoir pris le temps de nous faire part de vos commentaires sur Hotels.com. Je suis heureux d’apprendre que vous avez passé un agréable séjour parmi nous et que notre service était à la hauteur de vos attentes. Toute notre équipe espère avoir l’occasion de vous recevoir à nouveau dans notre établissement. Dans cette attente, je vous prie de croire, Chers clients, en mes salutations les meilleures. Gérald Van Reck Directeur
1 night family trip Dec 20, 2014
A Traveler
FR
5.0 / 5Outstanding
"Mükemmel konum"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Otelin konumu çok güzel merkeze metro ile inmek 10 dk. Otelin girişini taksi bulamıyor. 2 adet alişveriş merkezi otelin yanında cafe ve resturantlar mevcut gold üye olduğumuz için otel internet ve kahvaltıyı üçretsiz verdi genel olark güzel bir otel.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you very much for your nice feedback regarding your recent stay with us. We are delighted to read that you enjoyed your visit and we do look forward to welcoming you back soon in our hotel. Sincerely yours, Gérald Van Reck Hotel Manager
1 night romance trip Dec 31, 2014
A Traveler
TR
4.0 / 5Excellent
"Nice business hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms are well furnished, clean, all very comfortable. Easy access to metro system. Just food (dinner and breakfast) are quite expensive, as per the main business nature of the hotel.
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear Edoardo, Thank you for your positive comments on this website. Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations so as to make improvements. Once again thank you for your truly valuable comments and I hope that we will be able to welcome you back soon. Sincerely yours, Gérald Van Reck Hotel Manager
1 night trip Dec 30, 2014
Edoardo
CH
2.0 / 5Fair
"Hilton ist nicht mehr das was es mal war!"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Hatten Double/Double Room, leider sind die Betten sehr schmal und es gibt keinen Lattenrost, Matratzen liegen nur auf einem Brett! TV nur 1 Deutschsprachiges TV-Programm! Andere 4 Sterne Hotels in Paris haben bis zu 10 deutschsprachige TV-Programme. Lampe+Tresor waren bei Anreise defekt, Schalter im Bad waren locker und verstaubt. Klimaanlage bläst nur kalt, heizt nicht und ist sehr laut. Keine Bademäntel und Badepantoffeln! Hotel entspricht maximal 2 Sternestandart!
Genuine Hotels.com guest review
Response by Hilton Paris La Defense Hotel
Dear guest, Thank you for taking the time to post a review of our hotel. I am sorry to learn that you and your family were disappointed with your recent stay at the hotel, for which I sincerely apologise. We always endeavor to offer the highest level of service and it would appear that on this occasion we failed to meet your expectations. Your comments have already been forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we will have the opportunity of welcoming you back to the hotel at some point in the future. Sincerely yours, Gérald Van Reck Hotel Manager
3 night family trip Dec 22, 2014
A Traveler
DE
5.0 / 5Outstanding
"séjour hilton défense -"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
séjour très agréable avec un personnel aux petits soins
Genuine Hotels.com guest review
1 night business trip Dec 23, 2014
FABRICE
BE
4.0 / 5Excellent
"Buon soggiorno"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Ottima posizione situato all'interno del centro commerciale cnit non semplice da raggiungere
Genuine Expedia guest review
Other trip Dec 28, 2014
Alessandro
IT
5.0 / 5Outstanding
"hotel suntuoso"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
O hotel é muito bem localizado, e o serviço é maravilhoso. Tem uma estação de metrô no subsolo do hotel. De lá fomos para todos os pontos turísticos de Paris. Tem um shopping imenso tb na frente do hotel, o les 4 temps. Certamente não escolheria outro lugar para me hospedar em outra oportunidade.
Genuine Hotels.com guest review
6 night family trip Dec 19, 2014
Maria
BR
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