Buckatree Hall Hotel - Shropshire (county)

A one-night stop over on a route through the local area. The hotel appearance is very nice and the staff members at check-in and check-out were very efficient and friendly. Our room wasn't near to our expectations as advised by Hotels.com. Absolutely NO view but of a roof top and another outside wall. Room was "extremely" small for a couple. NO place […] to set luggage without tripping over it. Bathroom was nice but there was a shoe print on the floor and a drink ring on the bathroom counter. Thankfully, we only spent one night in this room. I'm positive however, there are nicer rooms with better views and amenities. Beautiful area surrounding the hotel and plenty of parking. Read more

Genuine Hotels.com guest review

The location was great for Telford's Ironbridge Museums. It was above average for an English hotel and the room was very nice. But getting to the room was an adventure. The hotel had been added to so many times. We had to go through 4 fire doors and up and down at least 12 sets to get to and from our room...after we took the elevator to the 2nd floor. […] Service was good; the food was overpriced and tasty. Read more

Genuine Hotels.com guest review

We were only there one night, but we had a nice room overlooking nice scenery. Bed was comfortable.

Genuine Hotels.com guest review

We had one night here and found it convenient to the Shrewsbury show. It was easy to find and in a lovey neighbourhood. The room was well decorated and a very comfortable bed. We only stayed for one night so did not have any breakfast or dinner as it was an early start. I would certainly come again and would recommend it.

Genuine Hotels.com guest review

Near enough to motorway to allow easy acess to Ironbridge and Shrewesbury. Must have a car, but parking is free. Wonderful area for walks and enjoying the outdoors. Restaurant is beautiful and food is delicious. We had a room that overlooked the pond and was serene.

Genuine Hotels.com guest review

The hotel was nice and clean. The major problem was that we arrived after dark and the drive there is down a very narrow road and then up a long narrow driveway away from the city. There is a restaurant attached, but if you arrive late, as we did, they are very snooty about allowing you to eat there without a reservation. The food was good; however, […] the service was not great. Read more

Genuine Expedia guest review

Lovely traditional hotel, with old-fashioned good service!

Genuine Hotels.com guest review

booked last minute twin room and then given the tiniest double in hotel although on first impressions the hotel was enormous old building. Obviously being done up we were then upgraded to a v nice 2 bedded room ov erlooking lake as per booking. Foodwise evening dining room closed/bar food surroundings unappealing altho girl nice as all staff hepful. […] very good breakfast def worth money . Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

quiet location comfortable room. access to hotel could be a problem in snow/ice conditions otherwise v good

Genuine Hotels.com guest review

Really enjoyed my stay here only lil gripe i have is the snow was heavy on departure and the car park was a nightmare to get out of as not gritted or cleared but there was a helpful gentleman that worked at hotel that came out and assisted me to get up the hill. Brilliant high standard hotel will be coming back

Genuine Hotels.com guest review

Room 28 noisy above room with machines running and clanking for 5 hours from 5p.m to 1030 p.m. each day. Bedside lamps look impressive but impossible to switch on.

Genuine Hotels.com guest review

Set in lovely woodland. We really enjoyed our stay @ Buckatree We would have no hesitation in re-booking this hotel if we stay in Telford area again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed time at the Buckatree Hall Hotel, room made available early on our arrival at 12.15pm. Only 'gripe' no heating in room during the day, only early morning and evening and snow outside! Restuarant not available first evening as electrics problem due to excessive rain/snow but not a problem, meals in bar. Ideal for walk up the Wrekin, lovely countryside. […] Would stay there again. Read more

Genuine Hotels.com guest review

Excellent breakfast and lovely location.

Genuine Hotels.com guest review

This is good Hotel in a superp setting. Just a couple of irritating niggles. It has a really nice bar but if you just want a light bar snack in the evening, especially if you had a good lunch, you cant! You can only order food from the main dinner menu. Surely if you want an evening meal one would go to the restaurant?? The breakfast bacon was overcooked […] and the coffee is yuk. I mentioned this on the Hotel review form and they promised they were looking at an alternative. We have booked again for next year so hopefully these niggles will be resolved by March 2013. Read more

Genuine Hotels.com guest review

A very nice looking Hotel situated a little of the beaten track a great place for a Weekend break, Staff were helpful and friendly. The room was lovely with modern bathroom with a good shower not one of your underpowered cold trickle's spot on, Tv was a modern flat screen and the picture was Great, Beds were good so all in all the room was very good. We […] tried the Restaurant and the food was very nice the food from the bar was also good but a little pricey, The Buffet Breakfast was Very Very good with all the usual choices but the cooked stuff was first rate especially the sausages mmm lovely. All in all we had a great stay and would most definitely stay there again i would have no problems recommending this Hotel to all friends and family. Read more

Genuine Expedia guest review

Most enjoyable. The setting is lovely, the hotel is eyecatching and very comfortable. Staff were very helpful, dinner was plentiful and very tasty, as well as good value for money. Thank you, a most enjoyable stay. I have recommended to colleagues and friends and would be very happy to stay at the Buckatree Hall Hotel again.

Genuine Expedia guest review

Excellent breafast. Plenty of choice.

Genuine Hotels.com guest review

The first thing that I noticed was that the hotel was a 3* and not a 4* as stated.We had no hairdryer in the room and a full ashtray was left on the balcony, our safe didnt work so we couldn't use that either and the staff said that they couldn't fix it. The little pot holding the tea coffee sugar etc. was dirty with contents from broken packets in […] the bottom. When we arrived back for our second night our bed had just been smoothed over , pillows not plumped up and we had wet bath towels hanging in the bathroom and the spiders leg was still on the floor. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Generally a nice hotel, the corridors leading to the rooms need some attention, they are clean but rather worn looking. However, the room is ok and comfortable with free wi-fi access. The restaurant food is good and plentiful although be warned the hotel had coach tours staying both nights of my stay and the restaurant was very busy. I would recommend […] you book a table to avoid disappointment. The hotel is located in teh country with some great walks in the woods opposite. Read more

Genuine Hotels.com guest review

very good, nice food and wine , staff very good and friendly

Genuine Hotels.com guest review

Our room had a dampness smell to it(prob lack of adequate ventilation to bathroom), quality of food was ok but nothing to write home about. best bit was the beautiful location the hotel is in.

Genuine Expedia guest review

The Hotel appeared to have had a makeover at some time or another and our request for a quiet room had been addressed wjth a nice view. However a light that was not working in the bedroom which had been reported on arrival was not addressed during our 5 day stay. We also found in the bathroom the lighting & mirrors were not adequate. Pillows on bed […] not very comfortable. The breakfasts were boring often running out of certain things and the staff on reception could do with some training in "Welcoming Skills" and being more helpful in selling this part of the world to guests!!. Read more

Genuine Expedia guest review

We stayed overnight before going to a wedding locally. The decor of the hotel is really good, as are the rooms. They were let down by the crumbs left on the floor of our room as we checked in. Also, we were a little disappointed by the breakfast which had been sitting there for too long. Why do hotels serve rubbish coffee at breakfast? It was so awful, […] I could not drink it and the tea wasn't much better. Overall though, it was a good stay as it was so quiet and peaceful, despite there being a wedding party going on downstairs. Our room overlooked the 'lake' with views towards the Welsh hills - even a hot air balloon flying overhead as we opened the curtains to a clear, still Shropshire morning. We would stay there again if we are in the area. Read more

Genuine Hotels.com guest review

This was our 2nd stay in a month & if ever in the area, I would definitely stay here again. The furniture & furnishings are luxurious which together with the very friendly staff makes a lovely relaxing atmosphere.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was exceptional, in brilliant peaceful countryside. Staff were attentive and food was very good.All areas were cleaned daily

Genuine Hotels.com guest review

Hotel lovely, room excellent,nicely decorated, immaculately clean and everything worked. Comfortable bed and great nights sleep.Breakfast a disaster. Was told 20 minute wait. Given choice of waiting in bar area or in room and would be phoned. Chose to go back to the room as my son is autistic. Half an hour later no one had called, I went back to the […] restaurant and was ignored by the staff. I then went upstairs to pack. When I checked out at reception I was then shown to a table with my son. I was past it by then. I dont know if there was a choice of juices or cereals but if there was, they had gone. I was just asked, do you want a full english. The coffee was stewed, the breakfast lukewarm, we felt uncomfortable as the staff obviously wanted to clear up, we were practically the only ones in the restaurant. We ate very little and left. I would never stop in this hotel again, but it is a lovely hotel in great surroundings but if you go there, book room only or get in very early if you want breakfast Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A decently priced hotel, the standard room was rather small but comfortable. The bathroom was small with some awkward layout problems... Had to remove the toilet roll from the holder just to have enough room to sit on the loo! The view was of other windows and a flat roof, guess you have to pay for a view. The free wi-fi signal was very weak in the […] rooms. Breakfast was good though and the location of the hotel was great for our needs. Read more

Genuine Hotels.com guest review

From the minute we arrived the staff were friendly and welcoming. It was raining and a member of staff passing our car picked up our suitcases and rushed them into reception for us. For the whole stay nothing was too much trouble even though they had 2 wedding parties to cater for on the Friday and Saturday. The food was excellent my only criticism […] was that the bacon was a little too well done everything else was lovely. We could not believe it is only a 3 star hotel as it is definitely worthy of a 4 star rating. The rooms are spacious, comfortable and elegantly furnished with massive flat screen TV's, comfy beds, seating area, nice bathrooms with plenty of soft towels, a hairdryer, an iron, tea & coffee facilities and a safe. An added extra is the balcony's with 2 chairs overlooking either the lake or landscaped gardens. We would definitely stay there again!... Read more

Genuine Hotels.com guest review

Had been allocated a room with view of the lake according to the website but had to phone and request a non-pet room as husband is allergic to all things furry. Therefore got a room without a view, but I blame it on him indoors. Anyway, it was all very clean and comfortable and well provisioned with laptop sized safe, iron and board and a lovely powerful […] shower in the bathroom. Staff were helpful and friendly. Fantastic value for the money. Used the free wi-fi - a godsend as most hotels charge an arm and a leg very opportunistically. Good breakfast next morning set us up for the day. Beautiful surroundings - shame about the weather or I might have braved the Wrekin. Read more

Genuine Hotels.com guest review

If I had read reviews before I booked,I would have checked if there was a wedding on. Because the noise from the disco below was a real pain even though I was on the second floor. Also, even though I didn't ask for it,I was promised a room with a lake and garden view. I could only see a flat roof and the wall of the room opposite from my window. That […] didn't concern. Me too much but why promise and not deliver. Overall I would stay again but check first. Brod Read more

Genuine Hotels.com guest review

Enjoyed our stay and room very comfortable with bonus of a 32 " flat screenTV after a tiring day sight seeing. Only gripe couldnt get key card to operate lift and several small sets of steps on way to rooms which make it awkward for people with limited mobility especially with luggage,although I believe you could request assistance with your luggage […] . However this assistance was not offered nor were we asked if we needed any help on arrival, even though I am elderly. Read more

Genuine Hotels.com guest review

Lovely hotel, but a shame the weather was so bad, otherwise we would have been able to take a lovely long walk.

Genuine Hotels.com guest review

Pleasant location. Nice room, tidy & clean. Dinner pretty good. Breakfast disappointing as appeared plated & then reheated by microwave.

Genuine Expedia guest review

Our one-night stop in Buckatree Hall was delightful. The staff were all extremely friendly and helpful and the hotel was very well maintained. We had dinner in the restaurant which was very good value. I'd go back in a flash. To finish, the breakfast buffet was excellent with a choice of the usual bacon, eggs etc and some wonderful black pudding.

Genuine Hotels.com guest review

The hotel was off the beaten track slightly but that added to it's charm. Lovely helpful staff and great food.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very happy with stay great place and pleasent staff ,breakfeast was also enjoyable looking forward to going back

Genuine Expedia guest review

A very comfortable hotel, well worth a visit.

Genuine Hotels.com guest review

excellent hotel , friendly staff , everything good value for money.

Genuine Expedia guest review

We have stayed here once before and this visit felt like coming home. It is very good value and the staff were very helpful. Breakfast is also good. However, the restaurant is not inspiring and lacking ambience. We went to Shrewsbury on the second night and found an exceptional meal in a lovely setting.

Genuine Hotels.com guest review

Most (though not all) staff were friendly, food was good, faults in room were rectified quickly. However, we were almost deafened by noise from the function room below us for several hours on the Friday night. We lodged a complaint at 11 pm. Complaints to the duty manager the next morning were received sympathetically and we were promised contact from […] the manager on our return home. We are still waiting!! Read more

Genuine Hotels.com guest review

Booked this hotel when working in the Telford area. Booking process was simple with hotels.com, even got an additional 10 % off with promo code (£). The hotel itself was more 4 than 3 star. The whole hotel has recently been renovated to a v high standard. Twin room was of a good size. Spotless clean. 32' TV. Excellent power shower in bathroom.Had meal […] from the bar menu. A little over priced but good quality . The buffet breakfast included in the price of the room was also top quality. Would definitely stay here again. Read more

Genuine Hotels.com guest review

Ideal stay for a driving holiday, there is a lot to see nearby and the hotel has heaps of parking. Very peaceful country location. Rooms just renovated and mine was clean, tidy, and a good size. The balcony was a nice surprise too. The lack of AC might be a problem on hotter days, but the balcony door and window give much better ventilation than most […] hotels I've stayed in. The on site restaurant is not bad either. Read more

Genuine Hotels.com guest review

hotel in very good position and excellent as a base for touring. Staff friendly and helpful. Hotel tired and in need of refurbishment - but for the money excellent value

Genuine Hotels.com guest review