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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (15) | 4.7 |
| Business | (2) | 5.0 |
| Romance | (1) | 5.0 |
| Family | (1) | 5.0 |
| With Friends | (1) | 4.0 |
| All Others | (10) | 4.6 |
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pet fee charged at hotel/condo | 10 |
| Pets accepted | 25 lbs. Max |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel allows pets up to 25 lbs. maximum.
Two queen beds. Multi-line phone. Free local calls. Complimentary high-speed Internet access. Complimentary weekday newspaper. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Iron/ironing board.
All rooms include All rooms includeOne king bed. Multi-line phone. Free local calls. Complimentary high-speed Internet access. Complimentary weekday newspaper. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Iron/ironing board.
All rooms include Accessibility features1 king bed. Television. Multi-line phone. Telephone. Free local calls. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Air conditioning. Smoking rooms.
All rooms include Accessibility features"a little pricey for the location"
Reviewed by a Hotels.com guest on Sep 8, 2009
would recommend to others, but thought for it's location...it should have been cheaper. But very clean, and the cont. breakfast was appreciated. Because it is hidden off the freeway, they need to have a sign indicating where to turn because it is very easy to miss it.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Very Nice"
Reviewed by a Hotels.com guest on Mar 17, 2009
This was a very nice hotel. Being on the road for work is never fun, but having a clean comfortable place to stay makes it bearable.
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out of value="5"Reviewed by a Hotels.com guest on Mar 1, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Feb 2, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Great Everything!"
Reviewed by a Hotels.com guest on Sep 4, 2008
Exceptional staff, great immenities, and outstanding price! We will stay there when we visit the Grand Rapids area.
Overall Rating
out of value="5""Staff was mediocre"
Reviewed by Craig of Brighton on Aug 19, 2008
The room was nice, comfortable, and pretty roomy. We were having a bachelor party. We had several men in the room with music on low. I am not sure whether the walls were paper thin or the guest next door had their ear up to the wall, but we were notified via an employee that we received our first noise complaint. She was snuffy and rude about it. We turned the music down to the point where it should have been a non-issue. We were all talking with eachother at normal tones. We received a second notice via the phone that said we received our second warning and it better not happen again. I understand that there are other rooms they have to worry about it, but they handled the situation very poorly, especially since we were not being out of reason.
Overall Rating
out of value="5""Nice clean hotel with wonderful friendly staff!"
Reviewed by Trisha of Owosso on Jul 9, 2008
This was a beautiful and clean hotel. We stayed 3 nights and were always greeted by friendly staff. They even let us know the afternoon we checked in that the movie room, complete with a large screen and leather sofas, was open for most of the evening if we wanted to watch something together. We later chose a movie and they popped us popcorn. Our experience would have been perfect, but apparently hotels.com had not sent our reservation information to the hotel. We were hung up for a little while at check-in, but they gave us a room key and said they'd call hotels.com and sort it out while we got comfortable in our room.
Overall Rating
out of value="5""Very Nice Place"
Reviewed by a Hotels.com guest on Jun 15, 2008
The room was very spacious and comfortable, with refridgerator and microwave in the room, along with other normal ammenities. My only minor complaint would be the lack of a sign at the entrance from the main road. The hotel is at the top of a hill, plainly visible from the nearby highway, but having come in from the local surface street, I nearly missed the residential-looking street at the end of which the hotel is located.
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out of value="5"Reviewed by a Hotels.com guest on May 14, 2008
This guest did not leave a comment.
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out of value="5""very. Clean would recommend"
Reviewed by anita of Lansing on May 7, 2008
the room was very clean and comfortable. There was breakfast in the morning that was excellent and the pool and hottub was nice as well. Very good hotel for the price
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out of value="5"Reviewed by a Hotels.com guest on Apr 23, 2008
This guest did not leave a comment.
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out of value="5""Very Nice"
Reviewed by Bob of Chicago on Mar 31, 2008
Probably one of the nicest Comfort Suites I have stayed at. Room was huge, guest staff was great - they even offered to allow us to use the pool for another 1/2 hour after it was supposed to close. Very satisfied.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Mar 26, 2008
This guest did not leave a comment.
Overall Rating
out of value="5""Loud footstomp"
Reviewed by a Hotels.com guest on Mar 21, 2008
The Hotel is very nice the staff was a bit rude at check-in. Satisified with the condition and comfort of the room. On the first night it was very noisy. You could hear every footstep from the room obove.
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out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews