Good locationGenuine Hotels.com guest review
Hotel was nice, but hot water heater not working. ..cold shower one day,luke warm the next. They're working on it. Front desk clerk did give us a discount for next stay since it was already prepaid. Otherwise very nice hotel and room.Genuine Hotels.com guest review
Totally satisfied with the hotel and our stay. The only thing I wish is that during peak travel times, breakfast was extended an hour longer.Genuine Hotels.com guest review
"excellent hotel and staff"
Staff was wonderful, hotel furnishings and amenities were great. Nice breakfast, does not look like a chain hotel, very cozy and comfortableGenuine Hotels.com guest review
Went to michigan for a concert will definitely stay again.Genuine Hotels.com guest review
I became excited to stay at the hotel when I noticed that there's an exercise facility and pool/hot tub. It solidified my decision to stay at the hotel, as I am training for a marathon and needed to maintain my routine. Neither the exercise room or the pool had clean towels available. The Tv in the exercise room was too high to reach and the machines […] were very close to each other. The pool was freezing cold and the hot tub was cold too. My kids wouldn't even swim, due to the frigid temps in the pool. The bed in the room was comfortable, but the pull out sofa didn't have any bedding. The front desk staff didn't want to provide additional even though I indicated in my reservation that it was needed. The best part of the stay was the free breakfast. Read moreGenuine Hotels.com guest review
"Hotel is Consistently Excellent!"
I stay here every time I am in town for business. It is always a nice stay! Thank You!Genuine Hotels.com guest review
"Just North of Grand Rapids"
Clean and quiet.Genuine Hotels.com guest review
"Very comfortable, near bike path"
Room (King Suite) was very clean and spacious, and bed was comfortable. Initially the room next door had a tiny dog that barked constantly, but the staff let us switch rooms right away. There is a very nice, scenic bike path across the street that takes you near downtown Grand Rapids, so we were able to leisurely bike from the hotel to Founders Brewery, […] which was awesome. Read moreGenuine Hotels.com guest review
"Hotel location perfect for our stay."
Bed not very comfortable. Who every was above us clomped around ALL night long. The room next door must have had plumbing issues because our entire visit the plunger and a pile of towels sat outside the door the whole time. The hot tub was closed for repair but when we asked the.desk if there was one they said "oh yes" . Nothing about it being closed. […] The pool water was cloudy... we did not use it. Read moreGenuine Expedia guest review
We spent 4 nights at the Comfort Suites in Comstock Park. It was a very pleasant experience. Staff was great. The first night there were little children running up and down the hall at 11:00 pm, but after mentioning it to the staff at the desk, it did not happen again. The room was on the 4th floor near the front entrance and people could be heard talking […] in the evening so next time we stay there, we will be sure to ask for one on the back side. Otherwise it was a very pleasant stay. Read moreGenuine Expedia guest review
Comfortable, clean, close to downtown. Accepts pets for a fee.Genuine Expedia guest review
Pretty good place...but my biggest gripe is there is nothing near by other than Fifth Third Field...not much to eat and little to do.Genuine Expedia guest review
"Great walking/hiking/biking near by...."
In addition to all of the positives listed by other reviewers, this hotel has several miles of paved walkways nearby and a rail trail that goes 93 miles north, all the way to Cadillac. An important benefit for those of us who like to walk or run in the morning at hotels.Genuine Hotels.com guest review
"would stay there again"
Nice access to many sites and walks, and just a bounce to the beach.Genuine Hotels.com guest review
"Close to down town"
Right by expressway ,good price ,nice hotel ,baseball field (minor), front desk was great they was happy to help useGenuine Expedia guest review
"Wrong reason to be there, they made it better"
The Hotel is very nice, front desk staff very friendly and room & rest of hotel was clean. I did not use pool, but the breakfast was better then most places and the people enjoyed doing their jobs.I was there for funeral services of long time friend, they were understanding and made sure I had everything I needed to be comfortableGenuine Hotels.com guest review
Great space, nice big fridge and microwave in room. Liked the seating area in the room plus table and chairs. The only con was slow running drain in bathroom sink and shower.Genuine Hotels.com guest review
Good stay - good hotelGenuine Hotels.com guest review
"Excellent , clean, friendly"
This is the second stay for us at this hotel. I like that it is still new and appreciate the cleanliness , beautiful carpets and granite throughout. Very large breakfast is offered and beds were comfortable. Front desk employees were wearing suits and ties and very friendly. No complaints at all. We will definitely return.Genuine Hotels.com guest review
The room is comfortable, there are various options of breakfast.Genuine Expedia guest review
"Right Across from the Ball Park and highway"
Room was big. 2 beds, a couch, everything was clean. The room had a fridge and microwave in the standard room I booked.Genuine Hotels.com guest review
We go to Grand Rapids often because we have relatives here. We have often stayed downtown at the Amway. This time I decided to try another place as the last time at the Amway was not worth the money. We stayed here and loved the size of the room, it was clean and comfortable and the staff was friendly. This will be our hotel from now on in Grand Rapids....and […] it's cheaper too! Read moreGenuine Hotels.com guest review
"True to its name!"
We stayed in a Queen suite which offered more space. We arrived just after the Rosebowl started and were pleasantly surprised to discover the game televised in the theatre room on the big screen! Plenty of big leather couches to relax and enjoy the game. Breakfast was consistently good with plenty of variety and kept very clean! Staff was attentive […] and quick! Housekeeping staff were great too! Read moreGenuine Expedia guest review
Beds were comfortable, breakfast was great, service was good.Genuine Hotels.com guest review
"Perfect hotel for what we needed"
We had to go to the Helen DeVos Childrens Hospital up in Grand Rapids. Comfort suites was our choice because they had a special rate going at the time. However, now that I've stayed there I would recommend this hotel to anyone wanting to travel to the area. The room was exceptionally clean, the staff was very friendly and helpful. The hotel is conveniently […] located to downtown Grand Rapids, and in a nice area too. Overall, we were very satisfied with Comfort Suites Read moreGenuine Hotels.com guest review
"get away from house during a garage fire."
Everything was good. Hotel staff very helpful and the only thing that I did not like was the pull out couch was very uncomfortable.Genuine Hotels.com guest review
"Near baseball park"
Clean, nice rooms! A little hidden but worth looking for!Genuine Hotels.com guest review
"Very nice, friendly staff"
Nice big rooms, friendly staff, nice free breakfastGenuine Hotels.com guest review
we were at van andel arena for a concert and stayed in GR over night. i choose comfort suites because of it's high rating and great price. it did not disappoint! friendly staff, super clean room, great breakfast selection (make your own cinnamon waffles!!) and easy check out!Genuine Expedia guest review
"Great for business travel"
I would stay here on business again. The staff is friendly, and the rooms are clean.Genuine Hotels.com guest review
"convenient to downtown for art prize"
Very clean, friendly staff easy to get downtown The most important thing is cleanlinessGenuine Expedia guest review
The facility was clean,the staff was friendly and capable. The room was modern with plenty of space. The room above was occupied with very loud people who seemed to be doing some type of late night marching practice; this relates to the comfort question score. All in all this was a place I would recommend without hesitation.Genuine Hotels.com guest review
"Walking distance to 5/3 ballpark for concerts."
Clean, comfortable, quiet hotel for any event at the ballpark because you can walk back after a night of fun. Not much around it. "Hot Breakfast" - like most chain hotels, was pretty awful.Genuine Expedia guest review
We enjoyed our stay very much. The staff was very friendly.Genuine Hotels.com guest review
Lots of amenities (hairdryer/fridge/microwave) and cable! Not too shabby for a one night's stay for work.Genuine Hotels.com guest review
"6am wake up BUT not requested!!!!!!!!!!!!"
We got a 6 am wake up call that we didn't request !!!!!!!Genuine Expedia guest review
ask for adjoining rooms. hotel confirmed two rooms, two queen beds in each room, that would be adjoining. Lied to my wife, said the hotel did not have any adjoining no rooms with queen beds. DO NOT APPRECIATE BEING LIED TO, WILL NEVER STAY AT COMFORT SUITES AGAIN.. AM SECRETARY OF THREE GOLF LEAGUES, AND TWO BOWLING LEAGUES. ALL TRAVEL TO PLAY IN T […] OURNAMENTS. Read moreGenuine Hotels.com guest review
This new hotel was very comfortable and clean and the staff was friendly and very helpful. The continental breakfast was satisfactory. Be be aware, this is apparently a pet-friendly hotel. For some that's a positive. For us, dogs barking is not what we want to be waking us up at a hotel.Genuine Hotels.com guest review
room was very clean, location of the hotel was near where we had to be.Genuine Hotels.com guest review
"Dirty bathroom and sheets"
It was located right where I needed to be but the morning after, I urine stains around the toilet and and big what may have also been urine stain on the sheetsGenuine Hotels.com guest review
"Perfect spot to stay if you're seeing the ballgame"
Picked this hotel since it was close to Fifth Third Field where the West Michigan Whitecaps play. Worked out perfectly. 2 minutes away. Got to watch for Dodge St though when you first get by the hotel - almost missed it. Needs better signage on the main road.Genuine Expedia guest review
The only reason I didn't give a 5 for the comfort was because we had a King Suite and my teenage daughters were not as comfortable on the pull out couch as they could've been. Otherwise, great Hotel, good (free) breakfast, would stay there again.Genuine Expedia guest review
"Great place to stay!"
We stayed there for our granddaughters graduation. The staff at the front desk was very helpful and friendly even though she was very busy. Great room, clean and roomy, comfortable and quiet. Nice breakfast the next morning. Would definitely recommend this hotel to anyone staying in that area.Genuine Expedia guest review
"Great stay near the Deltaplex"
My number 1 priority is always cleanliness of the room, and I was so pleased!! It was spotless, I actually felt comfortable enough to walk around barefoot, which I usually never do in hotel rooms. We had a king jacuzzi suite and it did not disappoint. The staff were friendly and helpful, breakfast was good and the location was perfect ; just up the […] road from the Deltaplex arena where my husband was competing. My only complaints (not a big deal to us) are that the bed was very firm, and parking got scarce when a big group came for a banquet. Read moreGenuine Hotels.com guest review
"Goo value for the business traveler"
Very surprised at how nice and clean it was for a lower end, 8 year old property. Rate was very good, as well.Genuine Expedia guest review
No complaints. It was a great place to stay.Genuine Hotels.com guest review
"great hotel, great price"
Our family stayed for one night. The kids enjoyed the pool, the room was very nice, beds slept well, breakfast was nothing special but still good. The heating/cooling in the room is the old style with the dials so it was challenging to find the right temp, but nothing that would keep us from staying there again. Staff were very friendly.Genuine Hotels.com guest review
I liked having the pool available and the breakfast was great. My only complain is the heating and cooling system in the room. It was difficult to get the right temperature because it was the old fashion type that you dial up or down and there is just a register.Genuine Hotels.com guest review
This is the best hotel I have stayed at in a long time. Will definitely be coming back.Genuine Hotels.com guest review
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