"Very comfortable, near bike path"
Room (King Suite) was very clean and spacious, and bed was comfortable. Initially the room next door had a tiny dog that barked constantly, but the staff let us switch rooms right away. There is a very nice, scenic bike path across the street that takes you near downtown Grand Rapids, so we were able to leisurely bike from the hotel to Founders Brewery, […] which was awesome. Read moreGenuine Hotels.com guest review
"Great walking/hiking/biking near by...."
In addition to all of the positives listed by other reviewers, this hotel has several miles of paved walkways nearby and a rail trail that goes 93 miles north, all the way to Cadillac. An important benefit for those of us who like to walk or run in the morning at hotels.Genuine Hotels.com guest review
"would stay there again"
Nice access to many sites and walks, and just a bounce to the beach.Genuine Hotels.com guest review
"Wrong reason to be there, they made it better"
The Hotel is very nice, front desk staff very friendly and room & rest of hotel was clean. I did not use pool, but the breakfast was better then most places and the people enjoyed doing their jobs.I was there for funeral services of long time friend, they were understanding and made sure I had everything I needed to be comfortableGenuine Hotels.com guest review
Great space, nice big fridge and microwave in room. Liked the seating area in the room plus table and chairs. The only con was slow running drain in bathroom sink and shower.Genuine Hotels.com guest review
Good stay - good hotelGenuine Hotels.com guest review
"Excellent , clean, friendly"
This is the second stay for us at this hotel. I like that it is still new and appreciate the cleanliness , beautiful carpets and granite throughout. Very large breakfast is offered and beds were comfortable. Front desk employees were wearing suits and ties and very friendly. No complaints at all. We will definitely return.Genuine Hotels.com guest review
The room is comfortable, there are various options of breakfast.Genuine Expedia guest review
"Right Across from the Ball Park and highway"
Room was big. 2 beds, a couch, everything was clean. The room had a fridge and microwave in the standard room I booked.Genuine Hotels.com guest review
We go to Grand Rapids often because we have relatives here. We have often stayed downtown at the Amway. This time I decided to try another place as the last time at the Amway was not worth the money. We stayed here and loved the size of the room, it was clean and comfortable and the staff was friendly. This will be our hotel from now on in Grand Rapids....and […] it's cheaper too! Read moreGenuine Hotels.com guest review
"True to its name!"
We stayed in a Queen suite which offered more space. We arrived just after the Rosebowl started and were pleasantly surprised to discover the game televised in the theatre room on the big screen! Plenty of big leather couches to relax and enjoy the game. Breakfast was consistently good with plenty of variety and kept very clean! Staff was attentive […] and quick! Housekeeping staff were great too! Read moreGenuine Expedia guest review
Beds were comfortable, breakfast was great, service was good.Genuine Hotels.com guest review
"Perfect hotel for what we needed"
We had to go to the Helen DeVos Childrens Hospital up in Grand Rapids. Comfort suites was our choice because they had a special rate going at the time. However, now that I've stayed there I would recommend this hotel to anyone wanting to travel to the area. The room was exceptionally clean, the staff was very friendly and helpful. The hotel is conveniently […] located to downtown Grand Rapids, and in a nice area too. Overall, we were very satisfied with Comfort Suites Read moreGenuine Hotels.com guest review
"get away from house during a garage fire."
Everything was good. Hotel staff very helpful and the only thing that I did not like was the pull out couch was very uncomfortable.Genuine Hotels.com guest review
"Near baseball park"
Clean, nice rooms! A little hidden but worth looking for!Genuine Hotels.com guest review
"Very nice, friendly staff"
Nice big rooms, friendly staff, nice free breakfastGenuine Hotels.com guest review
we were at van andel arena for a concert and stayed in GR over night. i choose comfort suites because of it's high rating and great price. it did not disappoint! friendly staff, super clean room, great breakfast selection (make your own cinnamon waffles!!) and easy check out!Genuine Expedia guest review
"Great for business travel"
I would stay here on business again. The staff is friendly, and the rooms are clean.Genuine Hotels.com guest review
"convenient to downtown for art prize"
Very clean, friendly staff easy to get downtown The most important thing is cleanlinessGenuine Expedia guest review
The facility was clean,the staff was friendly and capable. The room was modern with plenty of space. The room above was occupied with very loud people who seemed to be doing some type of late night marching practice; this relates to the comfort question score. All in all this was a place I would recommend without hesitation.Genuine Hotels.com guest review
"Walking distance to 5/3 ballpark for concerts."
Clean, comfortable, quiet hotel for any event at the ballpark because you can walk back after a night of fun. Not much around it. "Hot Breakfast" - like most chain hotels, was pretty awful.Genuine Expedia guest review
We enjoyed our stay very much. The staff was very friendly.Genuine Hotels.com guest review
Lots of amenities (hairdryer/fridge/microwave) and cable! Not too shabby for a one night's stay for work.Genuine Hotels.com guest review
"6am wake up BUT not requested!!!!!!!!!!!!"
We got a 6 am wake up call that we didn't request !!!!!!!Genuine Expedia guest review
ask for adjoining rooms. hotel confirmed two rooms, two queen beds in each room, that would be adjoining. Lied to my wife, said the hotel did not have any adjoining no rooms with queen beds. DO NOT APPRECIATE BEING LIED TO, WILL NEVER STAY AT COMFORT SUITES AGAIN.. AM SECRETARY OF THREE GOLF LEAGUES, AND TWO BOWLING LEAGUES. ALL TRAVEL TO PLAY IN T […] OURNAMENTS. Read moreGenuine Hotels.com guest review
This new hotel was very comfortable and clean and the staff was friendly and very helpful. The continental breakfast was satisfactory. Be be aware, this is apparently a pet-friendly hotel. For some that's a positive. For us, dogs barking is not what we want to be waking us up at a hotel.Genuine Hotels.com guest review
room was very clean, location of the hotel was near where we had to be.Genuine Hotels.com guest review
"Dirty bathroom and sheets"
It was located right where I needed to be but the morning after, I urine stains around the toilet and and big what may have also been urine stain on the sheetsGenuine Hotels.com guest review
"Perfect spot to stay if you're seeing the ballgame"
Picked this hotel since it was close to Fifth Third Field where the West Michigan Whitecaps play. Worked out perfectly. 2 minutes away. Got to watch for Dodge St though when you first get by the hotel - almost missed it. Needs better signage on the main road.Genuine Expedia guest review
The only reason I didn't give a 5 for the comfort was because we had a King Suite and my teenage daughters were not as comfortable on the pull out couch as they could've been. Otherwise, great Hotel, good (free) breakfast, would stay there again.Genuine Expedia guest review
"Great place to stay!"
We stayed there for our granddaughters graduation. The staff at the front desk was very helpful and friendly even though she was very busy. Great room, clean and roomy, comfortable and quiet. Nice breakfast the next morning. Would definitely recommend this hotel to anyone staying in that area.Genuine Expedia guest review
"Great stay near the Deltaplex"
My number 1 priority is always cleanliness of the room, and I was so pleased!! It was spotless, I actually felt comfortable enough to walk around barefoot, which I usually never do in hotel rooms. We had a king jacuzzi suite and it did not disappoint. The staff were friendly and helpful, breakfast was good and the location was perfect ; just up the […] road from the Deltaplex arena where my husband was competing. My only complaints (not a big deal to us) are that the bed was very firm, and parking got scarce when a big group came for a banquet. Read moreGenuine Hotels.com guest review
"Goo value for the business traveler"
Very surprised at how nice and clean it was for a lower end, 8 year old property. Rate was very good, as well.Genuine Expedia guest review
No complaints. It was a great place to stay.Genuine Hotels.com guest review
"great hotel, great price"
Our family stayed for one night. The kids enjoyed the pool, the room was very nice, beds slept well, breakfast was nothing special but still good. The heating/cooling in the room is the old style with the dials so it was challenging to find the right temp, but nothing that would keep us from staying there again. Staff were very friendly.Genuine Hotels.com guest review
I liked having the pool available and the breakfast was great. My only complain is the heating and cooling system in the room. It was difficult to get the right temperature because it was the old fashion type that you dial up or down and there is just a register.Genuine Hotels.com guest review
This is the best hotel I have stayed at in a long time. Will definitely be coming back.Genuine Hotels.com guest review
very pleased and I would stay there againGenuine Hotels.com guest review
We were very comfortable staying at this location. We were greeted and checked in within minutes. The staff was very polite and friendly. We found our room in exceptional condition. We would definitely stay at this location again. Thanks you!Genuine Hotels.com guest review
The staff and members of this hotel are phenomenal. They will go the extra mile to help and assist you. I needed help locating some blocks of ice and exhausted every avenue in an effort to help me. I will be returning very soon.Genuine Expedia guest review
"choose this one"
This was a clean place with a nice breakfast and courteous staff.Genuine Expedia guest review
Great room and friendly staffGenuine Hotels.com guest review
"clean, comfy, and up to date"
very nice hotel. we were in town for a wheelchair basketball tournament. this hotel far exceeded my expectations!Genuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
Excellent service and accommodations!Genuine Hotels.com guest review
"Would book it again"
Newer hotel with clean spacious rooms, good beds, and freindly staff. The full breakfast is a bonus.Genuine Expedia guest review
"Close to the White Pine bike trail"
This hotel is a great place to overnight if you are riding the White Pine bike trail to the north. The trail is accessible about 500 yards from the hotel. You do have to cross a busy road (West River Road) to get to the trail, but we had no issues walking our bikes across the road. The town of Rockford to the north is a good place to stop for lunch […] or ice cream, cute town and the also have a bike shop about a block east of the trail. Read moreGenuine Expedia guest review
"Friendliest staff I have ever met"
We were extremely happy with our stay. The staff at this hotel is the friendliest I have ever encountered. From our initial greeting to check-out, we had absolutely no complaints about our stay. Extremely clean, comfortable rooms - nice pool - good breakfast. We would stay here again!Genuine Hotels.com guest review
This was one of the most comfortable hotel we have stayed in. The front desk help was super and very friendly. Our room was a suite and it was super clean. They had all the amenities incase your forgot anything. We would recommend this to anyone who is passing through the Grand Rapids, Mi. area. Thank you Comfort Suites for upholding super standards […] for your hotels to serve the customers. Furthermore Thank You hotels.com for listing perfect choices. Read moreGenuine Hotels.com guest review
It was OK. The pillows were not comfortable. Bed was good. Room was clean.Genuine Hotels.com guest review
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