The breakfast was great, and the serving lady was very friendly and cheerful. The location is close to stores. The room was not as clean as I hoped it would be (eg. The kitchenette floor was quite sticky). The suite was quite spacious and comfortable; it included a sitting room, kitchenette(with microwave, stove, full fridge), large bedroom, and pretty […] good sized bathroom. It had 2 TVs, one in each room. Read moreGenuine Hotels.com guest review
Great hotel. I will be definitely staying there again on my next visit.Genuine Hotels.com guest review
After staying at the Hilton Garden the night before- I was disappointed -the lobby at the Hilton Garden was beautiful- nicely decorated and homey. I had 2 incidents with kids fighting outside to the point where I did not feel comfortable sitting out front. It would have been nice to have an outdoor sitting area away from the noise of the pool and kids. […] The fight did not escalate too badly but the language and shouting was very bad Read moreGenuine Hotels.com guest review
Enjoyed the stay. Walking distance to a couple of chain restaurants. Breakfast and dinner at the hotel was a very nice touch, you don't see this type of service anymore. Thank you.Genuine Hotels.com guest review
"Annual Family Outing"
Our stay here at the HOOMEWOOD SUITES are always great! We choose to come here every year. We've been coming here for 5 years now. The Homewood Suites, are in a central location, where everything you need is in walking distance. You get a full breakfast every morning, you have access to an exercise room, and laundry room. The rooms are spacious, clean, […] and very well stocked with everything you need. There are vending machines, and plenty of snacks. Thank you HOOMEWOOD SUITES for your hospitality. Read moreGenuine Hotels.com guest review
"ALL AROUND CONVENIENT"
My stay at HOMEWOOD SUITE was wonderful. I go there every year around the same time with my family. I would recommend this hotel to everyone that would come to Chesapeake Virginia. It is an excellent hotel, in a convenient location with everything you need around you.Genuine Hotels.com guest review
We had dinner the two days we were there. They have dinner Monday - Thursday. Room was very nicely appointed, clean, etc. Breakfast was nice too with eggs, bacon/sausage, cereal, etc. The front desk was very helpful with directions and getting us a non-smoking room when I mistakenly asked for smoking! Great Job!Genuine Expedia guest review
"Nice clean hotel"
Did not spend much time in the 1 bedroom suite but we had a great time. Nice clean hotel.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Chesapeake - Greenbrier Though I understand you did not have an opportunity to spend a lot of time at the property during your stay, I am still pleased to see that you had a pleasant experience. Thank you for taking the time to share your feedback.
Great location and good service!Genuine Hotels.com guest review
"This is a FIVE STAR review."
Our stay at the HOMEWOOD SUITE, was extreamly wonderful thank you very much. We come to the the HOMEWOOD SUITE, every October, the only place we want and choose to stay. We loved everything about this hotel. We loved the cleanlieness, the fine staff of employies there, very pleasent and kind, and very hospitable. Again, thank you for caring for us, […] and GOD bless you and the owners of this FIVE STAR HOTEL, may you all prosper and stay in good health, again, THANK YOU!!! Read moreGenuine Hotels.com guest review
I select this hotel base on previous guest avge rating (4.5)....It was as advertised... I spend 4 nights in a suite w/ my family....let me briefly summarized few aspects: Very Clean room... clean everyday..responsive to your needs......Cozy room... Breakfast....Hot variety breakfast.. not the continental stuff... Diner(Mon-Thurs)... Full dinner, again […] variety...excellent....I save a good chunk of cash... the gym ---no weights just a few elliptical and thread mill.... it's cool... did a few calishtenics inside.... jog outside.... to me much better .... enjoy the beautiful scenery.... very nice neighborhood..........Lastly--- Great Staves from the front desk, the kitchen crew... and the room service crew.... Read moreGenuine Hotels.com guest review
"House Keeping Needs Improvement"
The day of our arrival there was only one large bath towel, for 2-guests and no wash cloths. Called front desk and was told there was a dryer problem. This can happen to anyone as they delivered additional towels. Over night the toilet started running as the flapper was leaking. I repaired myself by bending the handle lever. The next day they did not […] replace the dirty bath towels, removed the shower mat without leaving a replacement. There was only a partial roll of toilet paper in the bathroom. We actaully ran out of toilet paper. My wife asked the house keeper for a roll of toilet paper as she had to go to the bathroom. The house keeper did not have a roll on her cart and told my wife that she would bring it later. My wife went to the front desk downstairs and picked up a roll of paper as it was needed. They served an excellent breakfast each morning. The general appearance of the hotel was good, just the rooms appear to need updating. I was not pleased with the house keeping of the room itself. When checking out I was never asked how my stay was at this location. Read moreGenuine Hotels.com guest review
We just had the room for one night, as we were just passing through. Everyone we encountered was professional and friendly. Great place to stay.Genuine Expedia guest review
I don't really know how to give a review, but here goes. The HOMEWOOD SUIT was without a doubt the most comfortable, clean, efficient hotel we have ever stated in. The staff was very kind, pleasant, polite, and courteous. Yes we will recommend the HOMEWOOD SUIT to everyone that we know are looking for a clean, comfortable, high quality hotel to stay […] when they come to Virginia. God bless you all, and we'll see you next year. Read moreGenuine Hotels.com guest review
"Friendly, Clean and a good place to stay"
08/18/14 Phoenix Scar P Severn, Maryland, United States
Traveling for business, this place is a great place to stay. Breakfast and Dinner is included and the staff are very professional and friendly. The elevator is a bit slow if folks are using it on other floors (there is only one) so... there is that concern/drawback. The pool is small (I didn't use it), but was kept clean and available.
08/16/14 jen1026 rochester, ny
We always stay overnight in Virginia Beach before heading down to the Outer Banks. This is our first time staying at this hotel, but it won't be our last. Customer service was outstanding. Room was clean. We had a problem with our hair dryer in our room and it was replaced with a new one in less than 15 minutes. The hotel is close to so many dining options. Highly recommend
08/11/14 The4Rowans VirginiaUSA
Weeds in front planters. Dirty pool. Wait on pool towels from laundry at 6pm. FILTHY carpets in lobby, near elevators, and down hallways. GROSS drain in tub was covered with mineral deposits that were visible in a gaping, open drain without plug or drain cover. In serious need of renovation...COMPLETE renovation; not just face-lift on a few things to stake the renovation claim. It made us feel dirty......ewwwwww!
08/06/14 Zina B Deptford, United States
The staff at this hotel is excellent. They were so helpful and willing to accomodate guests. Would stay here anytime. The room was clean. The bed was comfortable. The breakfast was tasty and the staff was very nice. They provided info for all the local restaurants and clubs.
08/05/14 Ruth S Houston, Texas
As many others said the GM is fine. The service is fine The hotel is fine but it needs some help. We stayed on the fourth floor and, as others have noted, the ice machine on that floor is broken. Seems like a fairly easy thing to get that fixed and when you go down stairs to inquire is there a floor that does have a working ice machine they aren't sure but do know several people have complained. Really??? Seems like they should just fix it then. Each day our housekeeper seemed to forget something. The first day it was a part for the coffee machine. The next day it was to refill the Kleenex box, which they actually opened and left opened on the counter , so they were aware it was empty. The next day there was no decaf coffee or cream. Again not major things at all, but no one ever said sorry. Very convenient location but definitely not the best housekeeping I have experienced. Would not let any of that prevent me from staying there again. I just think they could stand more training or perhaps more supervision or perhaps an overseer that could check behind them.?
"Nice, clean hotel"
08/04/14 lcollier1 Fairfax, Virginia
Our family stayed here on our way to the Outer Banks for a family vacation. The hotel is very nice, clean and conveniently located. Staff was very accommodating and helpful. We had two rooms reserved and they made sure we were close together. We would definitely stay here again.
"Homewood Suite Greenbriar/Cheaspeake VA"
08/03/14 Robert P Falls Church, United States
Upon arrival (the eveniong of 28 Jul), the desk clerk was most helpful and patient. When I happened upon one of the superviors (DC) later in the week and asked of barber services, he recommended HIS personal barber and passed on the referral. I received a call from the barber who offered his services any time I was in the area. I now have a personal barber in Cheaspeake and Fredericksburg VA. The chef that prepared our meals was top notch. I highly recommend ths chain of hotels and this particular site for business or pleasure in the Cheaspeake area.
"Homewood Suites-Chesapeake, VA"
08/02/14 Joseph A B Waldorf, United States
Had a wonderful stay at this hotel. The staff were wonderful! The breakfast and dinner was excellent! The hotel and room was very clean! I love that the rooms has a kitchen in case you have the urge to cook! But most all I was happy that they give us a free gym member pass during your duration of your stay at a local gym (which is very nice as well) if you do not want to use the gym they have in the hotel. I would definitely stay there again.
"It Was Quite an Experience"
07/28/14 arl3203 Sasebo, Japan
We stayed here for 3 months and during that time, we survived a fruit fly infestation, a fire just down the hall from our room that forced us to evacuate in the middle of the night, broken pipes that shut down the water in our room for the day and a broken dishwasher that drained the water out all over the floor. Things sometimes happen that aren't within the control of the staff and you just have to be understanding. But I did have one complaint, being that it took a full week for someone to come by and fix the dishwasher. I went to the front desk on several occasions to find out what was taking so long and was told that their guy said every time he came by, I had a Do Not Disturb sign up, which simply wasn't true. Why not call to set up a time then? Or have the front desk call me? One of the handyman guys didn't have any trouble hanging out in my room talking to one of the maids while they were trying to clean. I returned to my room on several occasions to find him standing there, chatting. I would see these same guys hanging out at the front desk at any time of the day, chatting up the front desk clerks or out smoking, so I feel that they had plenty of time to fix my dishwasher. I also feel that while I am paying for a room and have my personal items there, it is a huge invasion of my personal space to have staff members that treat it as a place to just hang out. Also, we had one unexplained incident. My husband's cell phone went missing. He doesn't always carry it with him and had decided to leave it behind in the room one day. We were out and about and came back that evening to find it gone. He went to report it to the front desk and they said that no one had turned one in, but they would keep their eye out for it. Within 10 minutes, one of the staff members came with his phone in their hand and said it had just been turned in. We can't figure out what happened, but we were so glad to get the phone back, we didn't ask questions. However, it was very odd. We also ran afoul of Lori, the general manager, the very first day. My husband stopped to ask the maid coming down the hall with the cart for an extra towel. She asked for our room number and said she would be there shortly. About 15 minutes later, Lori came to the door, handed us a towel and said that if we needed anything, we were to call the front desk and not "bother" the maids. Unfortunately, that incident seemed to label us as troublesome patrons to be avoided as we would see her circle the gathering room to greet and chat with the other patrons, but in 3 months, she never stopped at ours. I would take my laptop to the gathering room and hang out during the day. Spending so much time there, I noticed a few things that would not be tolerated in other hotels. Several of the front desk clerks would leave the front desk unmanned for long periods of time to stand out front, smoking with the handyman guys, only to return when they would see someone through the glass, standing at the desk. The handyman guys also waste a tremendous amount of time, wandering the hallways, smoking, or leaning up against the front desk, chatting and everyone laughing loudly. Sometimes it would get so loud, I would have to return to my room. On the plus side, I appreciated Lynn and Lance cooking for us twice a day, Monday through Friday, and breakfast on the weekend, battling fruit flies and grumpy, hungry patrons. I thought they did a great job and enjoyed seeing their smiling faces. They took the job of feeding us very seriously and the meals they prepared were more substantial and tasty then the Homewood Suites in Virginia Beach where they serve microwave pizza and chicken nuggets. bleh Amanda, who usually cleaned our room, was also awesome. She was quick and very efficient and never forgot a thing. She is also very focused and disciplined and a great asset to the hotel.
"Not the usual Homewood standard"
07/28/14 Steffen C
OK hotel and location which we used as base for our virginia beach area visit. Rooms as expected but housekeeping extremely poor (if they showed up). Despite adressing it at the front desk then no improvements during our stay. Hotel has an outdoor pool but it is never open (closed 5 out of 7 days we stayed here) so really no point in having it.
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