Very nice. Exactly as advertised. Nice, clean rooms and overall appearance. Breakfast was good as well with very friendly staff.Genuine Hotels.com guest review
"No complaints here!"
Nice rooms! We did not swim in the pool, nor have the hotel breakfast, so this review excludes those amenities.Genuine Hotels.com guest review
The breakfast was great, and the serving lady was very friendly and cheerful. The location is close to stores. The room was not as clean as I hoped it would be (eg. The kitchenette floor was quite sticky). The suite was quite spacious and comfortable; it included a sitting room, kitchenette(with microwave, stove, full fridge), large bedroom, and pretty […] good sized bathroom. It had 2 TVs, one in each room. Read moreGenuine Hotels.com guest review
Great hotel. I will be definitely staying there again on my next visit.Genuine Hotels.com guest review
After staying at the Hilton Garden the night before- I was disappointed -the lobby at the Hilton Garden was beautiful- nicely decorated and homey. I had 2 incidents with kids fighting outside to the point where I did not feel comfortable sitting out front. It would have been nice to have an outdoor sitting area away from the noise of the pool and kids. […] The fight did not escalate too badly but the language and shouting was very bad Read moreGenuine Hotels.com guest review
Enjoyed the stay. Walking distance to a couple of chain restaurants. Breakfast and dinner at the hotel was a very nice touch, you don't see this type of service anymore. Thank you.Genuine Hotels.com guest review
"Annual Family Outing"
Our stay here at the HOOMEWOOD SUITES are always great! We choose to come here every year. We've been coming here for 5 years now. The Homewood Suites, are in a central location, where everything you need is in walking distance. You get a full breakfast every morning, you have access to an exercise room, and laundry room. The rooms are spacious, clean, […] and very well stocked with everything you need. There are vending machines, and plenty of snacks. Thank you HOOMEWOOD SUITES for your hospitality. Read moreGenuine Hotels.com guest review
"ALL AROUND CONVENIENT"
My stay at HOMEWOOD SUITE was wonderful. I go there every year around the same time with my family. I would recommend this hotel to everyone that would come to Chesapeake Virginia. It is an excellent hotel, in a convenient location with everything you need around you.Genuine Hotels.com guest review
We had dinner the two days we were there. They have dinner Monday - Thursday. Room was very nicely appointed, clean, etc. Breakfast was nice too with eggs, bacon/sausage, cereal, etc. The front desk was very helpful with directions and getting us a non-smoking room when I mistakenly asked for smoking! Great Job!Genuine Expedia guest review
"Nice clean hotel"
Did not spend much time in the 1 bedroom suite but we had a great time. Nice clean hotel.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Chesapeake - Greenbrier Though I understand you did not have an opportunity to spend a lot of time at the property during your stay, I am still pleased to see that you had a pleasant experience. Thank you for taking the time to share your feedback.
Great location and good service!Genuine Hotels.com guest review
"This is a FIVE STAR review."
Our stay at the HOMEWOOD SUITE, was extreamly wonderful thank you very much. We come to the the HOMEWOOD SUITE, every October, the only place we want and choose to stay. We loved everything about this hotel. We loved the cleanlieness, the fine staff of employies there, very pleasent and kind, and very hospitable. Again, thank you for caring for us, […] and GOD bless you and the owners of this FIVE STAR HOTEL, may you all prosper and stay in good health, again, THANK YOU!!! Read moreGenuine Hotels.com guest review
I select this hotel base on previous guest avge rating (4.5)....It was as advertised... I spend 4 nights in a suite w/ my family....let me briefly summarized few aspects: Very Clean room... clean everyday..responsive to your needs......Cozy room... Breakfast....Hot variety breakfast.. not the continental stuff... Diner(Mon-Thurs)... Full dinner, again […] variety...excellent....I save a good chunk of cash... the gym ---no weights just a few elliptical and thread mill.... it's cool... did a few calishtenics inside.... jog outside.... to me much better .... enjoy the beautiful scenery.... very nice neighborhood..........Lastly--- Great Staves from the front desk, the kitchen crew... and the room service crew.... Read moreGenuine Hotels.com guest review
"House Keeping Needs Improvement"
The day of our arrival there was only one large bath towel, for 2-guests and no wash cloths. Called front desk and was told there was a dryer problem. This can happen to anyone as they delivered additional towels. Over night the toilet started running as the flapper was leaking. I repaired myself by bending the handle lever. The next day they did not […] replace the dirty bath towels, removed the shower mat without leaving a replacement. There was only a partial roll of toilet paper in the bathroom. We actaully ran out of toilet paper. My wife asked the house keeper for a roll of toilet paper as she had to go to the bathroom. The house keeper did not have a roll on her cart and told my wife that she would bring it later. My wife went to the front desk downstairs and picked up a roll of paper as it was needed. They served an excellent breakfast each morning. The general appearance of the hotel was good, just the rooms appear to need updating. I was not pleased with the house keeping of the room itself. When checking out I was never asked how my stay was at this location. Read moreGenuine Hotels.com guest review
We just had the room for one night, as we were just passing through. Everyone we encountered was professional and friendly. Great place to stay.Genuine Expedia guest review
"A Great Stay"
12/02/14 Ken C Dallas, Texas
I stayed at this hotel for two months and found the rooms to be well appointed for long term stays and the staff to be friendly and helpful. The buffets were good and the Chef was a jewel. I highly recommend this hotel.
11/02/14 Pat R K vero beach, United States
wonderful staff all around - nice buffets and clean rooms. Front desk staff provided information on hotel age and renovations prior to reservation. Breakfast was fresh and tasty as was evening buffet. "Chef" was delightful! Halloween decorations and fireplace made for a cheery lobby. Convenient location to lots of restaurants.
"Homewood suites Chesapeake"
10/31/14 David C Evington, VA, United States
Good rooms and amenities. Arrived late at night, the desk manger was very welcoming. They had my keys and room ready, with no problems. Stayed there two nights on a business trip. They demand 200 characters in this survey - I don't know why. If I wanted to say more, I would.
10/09/14 Byron W va beach, United States
This is the place to stay in Hampton Roads. You will feel safe and secure. The employees are very helpful. I had a small problem with the DVD player, called the front desk and they came to my room in less than a half our and fixed the problem! I love service with a smile!! Plus the free breakfast hit the spot.
"Review of our stay"
09/22/14 Ponciano R Fort Washington, United States
The pillows were too soft for my comfort but the rest of our stay was excellent. Breakfast items were sufficient but fresh eggs would make it terrific. Justin our receptionist was very helpful and convinced us to become HHilton Honors members
"HOME AWAY FROM HOME"
The Hilton Homewood Suites truly lived up to it's name. It was clean and the staff went out of their way to make sure my stay was as comfortable as possible. The complimentary Breakfast and dinner exceeded my expectations. I highly recommend this Hotel.
"Great Stay At Cheasapeake Greenbrier Homewood"
09/10/14 Berkley B Chesapeake, United States
Great Staff and excellent service Love this place will be back anytime I am in chesapeake. Staff made me feel at home as soon as I walk in the door until I checked out . The full breakfast was wonderful and they have dinner Mon - Thur with an outside grill for the weekends which some co-workers and myself enjoyed over the weekend.
"Customer Service quality is low"
Wedding ring went missing as we were eating the morning breakfast. It wasn't found, filed a police report and days later I received a call that said no one entered the room-a defensive point to take instead of saying we checked the room after you left and wasn't able to find the ring in addition-no one entered the room. Management didn't even follow up with a courtesy call. Check in clerk rushed me with keys and letter and I didn't know when breakfast started or ended. Breakfast was excellent and the breakfast staff made it enjoyable. Although I was dealing with the ring issue, the check out clerk-polite and nice. The general manager never followed up with incident reports-negative reflection for staff too.
"Excellent Location, Excellent Staff, Excellent Stay"
09/01/14 Ricky S LaPlata, MD
This was an outstanding stay. The staff was very courteous including the kitchen staff. The room was superb! I really like the complimentary gym membership and the location of the shopping centers an movie venue. This was just an excellent stay! I can hardly wait until I have the need to go back again. Highly recommended.
"Friendly, Clean and a good place to stay"
08/18/14 Phoenix Scar P Severn, Maryland, United States
Traveling for business, this place is a great place to stay. Breakfast and Dinner is included and the staff are very professional and friendly. The elevator is a bit slow if folks are using it on other floors (there is only one) so... there is that concern/drawback. The pool is small (I didn't use it), but was kept clean and available.
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