"Can you be disappointed and pleased"
the hotel itself is nice. the only issue I had was I called a few days ahead for an early check in because I was moving. well that went fine and the desk clerk assured me of a nice clean room. long story short get to my room and someone left their dirty panties hanging on the shower rod...it just made me question rather or not housekeeping cleaned the […] bathroom and if so how could you miss that. someone came done and cleaned the bathroom for us. I want to give them a 5 but I can't overlook that. Read moreGenuine Hotels.com guest review
"Good hotel in a good spot"
Good stay in a good room. This hotel is priced right and offers a hot breakfast and evening meal. Definitely a great place if you are with the family, it could save lots of money in meals.Genuine Hotels.com guest review
Very nice. Exactly as advertised. Nice, clean rooms and overall appearance. Breakfast was good as well with very friendly staff.Genuine Hotels.com guest review
"No complaints here!"
Nice rooms! We did not swim in the pool, nor have the hotel breakfast, so this review excludes those amenities.Genuine Hotels.com guest review
The breakfast was great, and the serving lady was very friendly and cheerful. The location is close to stores. The room was not as clean as I hoped it would be (eg. The kitchenette floor was quite sticky). The suite was quite spacious and comfortable; it included a sitting room, kitchenette(with microwave, stove, full fridge), large bedroom, and pretty […] good sized bathroom. It had 2 TVs, one in each room. Read moreGenuine Hotels.com guest review
Great hotel. I will be definitely staying there again on my next visit.Genuine Hotels.com guest review
After staying at the Hilton Garden the night before- I was disappointed -the lobby at the Hilton Garden was beautiful- nicely decorated and homey. I had 2 incidents with kids fighting outside to the point where I did not feel comfortable sitting out front. It would have been nice to have an outdoor sitting area away from the noise of the pool and kids. […] The fight did not escalate too badly but the language and shouting was very bad Read moreGenuine Hotels.com guest review
Enjoyed the stay. Walking distance to a couple of chain restaurants. Breakfast and dinner at the hotel was a very nice touch, you don't see this type of service anymore. Thank you.Genuine Hotels.com guest review
"Annual Family Outing"
Our stay here at the HOOMEWOOD SUITES are always great! We choose to come here every year. We've been coming here for 5 years now. The Homewood Suites, are in a central location, where everything you need is in walking distance. You get a full breakfast every morning, you have access to an exercise room, and laundry room. The rooms are spacious, clean, […] and very well stocked with everything you need. There are vending machines, and plenty of snacks. Thank you HOOMEWOOD SUITES for your hospitality. Read moreGenuine Hotels.com guest review
"ALL AROUND CONVENIENT"
My stay at HOMEWOOD SUITE was wonderful. I go there every year around the same time with my family. I would recommend this hotel to everyone that would come to Chesapeake Virginia. It is an excellent hotel, in a convenient location with everything you need around you.Genuine Hotels.com guest review
We had dinner the two days we were there. They have dinner Monday - Thursday. Room was very nicely appointed, clean, etc. Breakfast was nice too with eggs, bacon/sausage, cereal, etc. The front desk was very helpful with directions and getting us a non-smoking room when I mistakenly asked for smoking! Great Job!Genuine Expedia guest review
"Nice clean hotel"
Did not spend much time in the 1 bedroom suite but we had a great time. Nice clean hotel.Genuine Hotels.com guest review
Response by Homewood Suites by Hilton Chesapeake - Greenbrier Though I understand you did not have an opportunity to spend a lot of time at the property during your stay, I am still pleased to see that you had a pleasant experience. Thank you for taking the time to share your feedback.
Great location and good service!Genuine Hotels.com guest review
"This is a FIVE STAR review."
Our stay at the HOMEWOOD SUITE, was extreamly wonderful thank you very much. We come to the the HOMEWOOD SUITE, every October, the only place we want and choose to stay. We loved everything about this hotel. We loved the cleanlieness, the fine staff of employies there, very pleasent and kind, and very hospitable. Again, thank you for caring for us, […] and GOD bless you and the owners of this FIVE STAR HOTEL, may you all prosper and stay in good health, again, THANK YOU!!! Read moreGenuine Hotels.com guest review
I select this hotel base on previous guest avge rating (4.5)....It was as advertised... I spend 4 nights in a suite w/ my family....let me briefly summarized few aspects: Very Clean room... clean everyday..responsive to your needs......Cozy room... Breakfast....Hot variety breakfast.. not the continental stuff... Diner(Mon-Thurs)... Full dinner, again […] variety...excellent....I save a good chunk of cash... the gym ---no weights just a few elliptical and thread mill.... it's cool... did a few calishtenics inside.... jog outside.... to me much better .... enjoy the beautiful scenery.... very nice neighborhood..........Lastly--- Great Staves from the front desk, the kitchen crew... and the room service crew.... Read moreGenuine Hotels.com guest review
"House Keeping Needs Improvement"
The day of our arrival there was only one large bath towel, for 2-guests and no wash cloths. Called front desk and was told there was a dryer problem. This can happen to anyone as they delivered additional towels. Over night the toilet started running as the flapper was leaking. I repaired myself by bending the handle lever. The next day they did not […] replace the dirty bath towels, removed the shower mat without leaving a replacement. There was only a partial roll of toilet paper in the bathroom. We actaully ran out of toilet paper. My wife asked the house keeper for a roll of toilet paper as she had to go to the bathroom. The house keeper did not have a roll on her cart and told my wife that she would bring it later. My wife went to the front desk downstairs and picked up a roll of paper as it was needed. They served an excellent breakfast each morning. The general appearance of the hotel was good, just the rooms appear to need updating. I was not pleased with the house keeping of the room itself. When checking out I was never asked how my stay was at this location. Read moreGenuine Hotels.com guest review
We just had the room for one night, as we were just passing through. Everyone we encountered was professional and friendly. Great place to stay.Genuine Expedia guest review
"Do not have extended stay rates"
The rooms where nice. Beds are comfortable. Living area and bedroom both have TV. Full size fridge, dishwasher and Microwave in room. Dishes, paper towels, dishwashing liquid supplied. Used laundry room. Washing is free dryer is $1.00. Dinner is served Monday- Thursday. We enjoyed the food. We only had breakfast once and it was average. Cleaning of room daily below average. Some days we would get dish towels and cloths some we would not. Kitchen floor was not sweep and mopped daily. Crumbs dropped from previous days where still in floor. Sometime bathroom items where placed neatly in bathroom other times they where just place on counter. Floor was vacuumed some days and not others. Pool is not yet open but you could use the once in the hotel next door. Even though this is extended stay they do not have extended stay rates even though we stayed a week we could not get a weekly rate and only a nightly rate. Next visit will consider a hotel that has extended stay rates.
"hotel wonderful- key cards tempermental"
05/01/15 SALLYCAT8166 Caryville, Tennessee
It is located easy on and easy off I 64. The staff very friendly and helpful. Suite of rooms contain two TVs, full size refrigerator, dishwasher and two burner stove. The rooms were spacious and the work table very large. Full length mirror on closet doors. Beds extremely comfortable. Shower was not anything to write home about, but great water pressure. There also were no telephone books in the rooms, which proved to be an aggravation. The only other aggravation was that the key cards were very temperamental. We had to have our key cards rekeyed twice and still 50% of the time we would have to reinsert the key card five or six times before it would open. Noise from other rooms not a problem. Monday thru Thursday a hot evening meal is served (we did not avail ourselves of the evening meal) and every morning there is a great breakfast. Breakfast consists of eggs (different every day), a meat item, potato item and a variety of pastries. Fresh fruit also available every day, along with waffles, oatmeal, grits, variety of cold cereal, juice, coffee, tea, & hot chocolate. Daily newspapers USA TODAY and a local paper. Business center with computers, fax and printers available. Many restaurants in area - some within walking distance such as:Cracker Barrel, Joe's Crab Shack, Ruby Tuesday, Lonestar, Olive Garden , Aubelo's , Chinese restaurant, Black Pelican etc. Greenbrier Mall across the street is a very large mall.
04/29/15 tammyjrice1 Port Austin, Michigan
Great rooms, not many Hotels offer 2 bedroom, 2 bath suites which is important when there are more then 2 people in your group. The breakfast was above and beyond, most "complimentary " breakfasts consists of muffins, bread, cereal, etc., Homewood had omelets, biscuits, bacon and more. The staff was very friendly and helpful. Will definitely stay again.
"Overall good hotel"
04/15/15 Kimberly F United States
I really liked their complimentary breakfast AND dinner!!! However, my toilet kept getting clogged. That was a pretty sizable inconvenience. The staff was very responsive in unclogging it 2 times. But the fact that we had to keep calling and plan our bathroom use was annoying.
04/07/15 Tyrone B Raleigh
unprofessional night staff. Complain to manager concerning problem. Night staff need training. Management, very professional, day staff excellent, food very good. Morning stay greet you with professional attitude. Morning staff can positively training the night staff how to run the Hotel .
"Totally at home :)"
03/26/15 stephaniehA5587TI Westminster, California
NO. Hotels aren't really ever going to feel like home but this sure came close. The bed was super comfy, the room size was fabulous, and the kitchen had everything I needed. It was unexpected to find this hotel situated in a shopping center but there was NO noise. It was easy to find, close to work (shipyards), the airport, and shopping. I will definitely stay again.
03/20/15 Whitevan2 Charlotte, North Carolina
I had not stayed at a Homewood hotel for several years, but this hotel was very nice. The staff was friendly, warm and very accommodating. I received two hand written notes from the management and was very impressed. I stayed three nights and my only vice was that the pillows were too soft.
03/12/15 Lindsey L Durham, United States
Guest issues down the hall waking us up @ 3:30am. My husband and staff were amazing @ handling this issues! We were trying to have a pleasant stay b/c our brother in law was deploying in the Navy from Norfolk on Monday
"Good place to stay"
03/10/15 mmabe_12 Charlotte, North Carolina, United States
I would like to suggest that you change your provider of hand cream to Bath & Body Works. I have enjoyed their cream I received at my last stay with another chain. The scent and feel are preferable to the Neutrogena. Also, the towels were wonderfully thick and big! We also loved the cozy fireplace as you walk in and that it was double-sided! What a treat :) The breakfast left a lot to be desired. The eggs (round) were tasteless as was the turkey sausage. The fruit was old and not flavorful...disappointed since there are lots of fruits that can be obtained that would be a better choice. I have to say that I would be willing to go up on the price $5 per person to have a better buffet. The coffee and choices of creamers were excellent...thank you for that! The guy who serviced everything couldn't have been nicer...very helpful when it came to making the pancakes, since this was my first time ;)
"Awesome Stay in Chesapeake!"
03/02/15 Brian M
I stayed at the Hilton Homewood Suites for two nights at the end of February 2015. I travelled with a family of 5 and got the two queen/ 1-Bedroom suite. Our stay was outstanding! The staff was one of the most courtesy and accommodating I have come across in my travels (I travel a lot, 3-kids in travel sports). It started with me messing up my reservations, because I used Hilton Honor points – so, I had two independent nights. The staff helped me rearrange the reservations so that I could avoid having to check-out between days – thank you! The room was spacious and clean. Full sized fridge, microwave, sink, dishwasher, and plates/utensils (Homewood suite typical). Two flat-screen TVs and fold-away sofabed. There was an outdoor pool (which, we did not use in February); however the Hilton Garden Inn (right next door) allowed us to use their indoor pool – just have the front desk give a courtesy call over. The hotel itself is located right-in an area with much to do. All very close by: bowling alley, ice rink, and Movie Theater, plus many restaurants and shopping. The breakfast was well-done and a cut above the other hotels I usually stay in. We were not there during the week – so we didn’t try the Mon-Thur dinner. I recommend this hotel and will stay there again when visiting the Chesapeake area!
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