Excellent hotel. But I don't think they check their revues I read a revue prior to our stay about trash at front entrance. Sure enough there were 3-bags of trash. @ front entrance. There should be a better place to store trash. It is a HiltonGenuine Hotels.com guest review
"perfect location and good price"
This hotel is centrally located. The staff was incredibly friendly and always willing to lend a hand. I would highly recommend this hotel for families or business. The pool its small but never crowded. The restaurant has good food and there are many choices close by.Genuine Hotels.com guest review
All was very good. Upon arrival, the front desk member, Sarah was very accommodating, friendly and an excellent example of great customer service. My only complaint was that the trash cans at the front entrance door were overflowing with trash upon arrival--not a good first impression. Thanks.Genuine Hotels.com guest review
"Easy location, good hotel."
Stay was easy and pleasant. Breakfast was always good and staff was friendly.Genuine Hotels.com guest review
"Don't stay at HIlton in Lafayette, LA"
We have stayed at a number of the Hilton Garden Hotels so we are familiar with what to expect. The Hilton in Lafayette was in an extremely poor area. The bed was worn out with valleys and lumps. The entire hotel did not appear as clean or well maintained as other Hilton Garden properties. There was an AC leaking water above the center table in the restaurant […] and the area had not been vacuumed from the prior evening. We were extremely dissatisfied with the entire experience in Lafayette and will not stay at that location again. We continued our trip to Texas and stayed in the Hilton Garden in Richardson, TX. It was excellent and what we expect from a Hilton property. The Lafayette should not be recommended until they get their act together. We only stayed one night or we would have gone to another hotel. It was the worst hotel we have visited in the past 4 years. Read moreGenuine Hotels.com guest review
"Bed was a little hard for my taste"
It was central to many things we were in Lafayette to do. Linens were good. Breakfast was pricey but we got something to eat in room which had a fridge.Genuine Hotels.com guest review
"Very nice hotel right across from Cajun Dome."
We had been to New Orleans & stayed two nights. Then we traveled on to Lafayette for a couple of hockey games at the Cajun Dome. The Hilton Garden Inn was located right across the street from the arena. The staff there were so very nice & helpful. The people that cleaned our rooms were super friendly also. And they made sure we had all the towels & […] wash clothes we needed. The rooms were immaculate. Our room had 2 Queen beds, microwave, little refrigerator & safe that we did use. A flat screen tv & also a nice sized desk with the most comfortable chair. Free WI-FI is always nice to have. And it was super fast. They served a nice hot breakfast in the mornings. And during the day they kept lemonade on ice along with tea & coffee. And there were always some very good cookies. Not to mention they had the Keurig coffee & beverage maker in our room. My Mother loved it so when we left the girl at the desk gave me a coupon for 30% off the Keurig. So my sister & I bought Mother one for Christmas. We would definitely recommend this hotel to ANYONE that's looking for a quiet night's stay. And also if you want to be treated so very well from management on down. Read moreGenuine Expedia guest review
"A great night"
I stayed here for one night and enjoyed everything. The room was clean and comfortable and the staff was friendly and helpfull.Genuine Hotels.com guest review
Great place and location. Helpful staffGenuine Hotels.com guest review
Comfortable Need to expand dinner menuGenuine Hotels.com guest review
Don't plan to stay there againGenuine Hotels.com guest review
Wonderful hotel and staffGenuine Hotels.com guest review
This hotel offers a good value that is close to the French Quarter. Great complimentary breakfast and affordable parking.Genuine Hotels.com guest review
Rooms were comfortable. Water takes to long to get hot for shower.Genuine Expedia guest review
Staff was really helpful and friendly it's a must I return whenever I travel to Lafayette againGenuine Hotels.com guest review
The hotel itself was great! We loved the room other than it being right next to the elevators and the ice machine. We didn't get much sleep at all. Every time we fell asleep a loud noise would wake us.Genuine Hotels.com guest review
"Friendly and comfortable"
I stayed 6 nights when visiting my son who goes to college in Lafayette. Expedia only had a non-smoking king size room available so that's what I booked and that's what I got. However, when I arrived, I explained to them that I would be more comfortable if I could get a two queen-beds room since I was going to be there with my son. They did not have […] such a room available the night I arrived but the next day they changed us...no problem. The cleaning staff was extremely friendly as the main reception staff. The only problem I had was that the wi-fi stopped working both on my cellphone and my tablet for no apparent reason after three days and no one could figure out what was wrong. I guess they do need somewhat savvy on the techie side to help out customers. Read moreGenuine Expedia guest review
Everything as expected, very clean, nice staff. Only con was the noisy toilets. We could hear the other rooms flush their high pressure toilets.Genuine Expedia guest review
I had excellent service and no complaintsGenuine Hotels.com guest review
"Went during the Festival Acadienes"
Stayed for 3 nights. No complaints other than the very noisy fridge in my room. Once I turned that off the room was fine. The staff was very friendly and helpful. Breakfast, while not included in the room price, was very good. The bed was very comfortable and the room was clean. I would stay here again.Genuine Expedia guest review
"Nice lobby, nice staff, uncomfortable bed"
Nice updated lobby, breakfast was good, but staff was overwhelmed. Not enough staff to clean off tables for next guests. No signage that breakfast was $9.99 per person, all you can eat. But "Sarah" was so nice to let us use fitness room for my daughters flute practice for upcoming event. She even turned down overhead music for us, without us asking! […] Room was average, bed not that comfortable. Read moreGenuine Expedia guest review
Personnel was great.Genuine Hotels.com guest review
"5 star in Louisiana"
This is perhaps one of the finest hotels in Louisiana…(not including the Casino's at Lake Charles (La Berge')….IT is a HILTON so you only expect the best out of a Hilton. Staff is courteous, friendly and prompt on all requests. The breakfast is made to ordered and is award winning for a hotel. Don't expect to get a freebie breakfast here…It is a full […] service style hotel restaurant (although keeping some odd hours/not full time). Location is central to Lafayette and easy to get too from the interstate or Lafayette regional airport. Rooms are quite nice with the king size bed, adequate bathroom and endless hot water for showers (as most hotels are these days). If you are looking for a Cajun meal…go to Pats Fisherman Wharf….about 20 min east off of interstate 10 on one of the levies…google it…it is quaint…excellent and has been around since the 1950s... Read moreGenuine Expedia guest review
"Hilton Garden Inn Lafayette, La. (Cajun Dome)"
The hotel staff Jared was very friendly and attentive. We got in our room after about an hour the A/C wouldn't work. Maintenance was prompt and reset the A/C.. However, the pantry was expensive $2 a coke and $2 a milk..the complimentary breakfast was not complimentary.. the breakfast was $10 per adult and $5 per child..we ate somewhere else..never found […] the hot tub expedia said they had.. the room was rather small as whell as the bathroom for a room with 2 queen beds as well as the price of $122. per nite..I called in advance to come earlier, but there was no discount for the extra nite added which I declined and let my reservations alone for only one night.. will definitely not be staying there in the future. For the price of one night, no complimentary breakfast as stated, small bathroom and cramped room.. It was myself, my husband and my 3,4, and 5 yr old plus my 19yr old joined us briefly... feel like I could have gotten a better room, discount on a 2 nite stay instead of the same rate for both nites etc.. Over rated and Over priced..wouldn't recommend for family!! Read moreGenuine Expedia guest review
"Labor Day trip"
Enjoyed everything about our stay. Would definitely stay there again.Genuine Expedia guest review
"Only ONE complaint"
Location was great, hotel clean, staff pleasant. The only complaint is I had to pay for breakfast. Every Hilton I stayed at all summer gave vouchers for breakfast. I just think the price I paid, warranted a free breakfast. Otherwise it was a pleasant experience.Genuine Hotels.com guest review
"Nice Clean Hotel."
Overall the stay was good. I arrived early and my room was ready. The room was clean and had a mini-fridge. I would stay at this property again.Genuine Expedia guest review
The pictures show a hot tub by the pool. There is no hot tub by the pool at this hotel. Because of arthritis, I chose this hotel for the indoor hot-tub. I was allowed to check in a little early. Everything was nice. The room was clean. It smelled good . Tthe bathroom was clean. The towels were white-white clean. I felt safe. The staff was friendly and […] professional. The Bartender was an A+ drink mixer. The breakfast is worth paying for. The room was quiet. I Loved the pillows and slept very well. I should also mention the outside commons were very nice and kept very clean. Read moreGenuine Hotels.com guest review
"Great location near all event locations."
We had to change rooms due to an odor of mildew in the bathroom of the first room, but this was done with no problem. The staff were very nice and the room was very comfortable. We did have a problem with the card keys but this was taken care of promptly. We will stay here again if we need a hotel in Lafayette, La.Genuine Hotels.com guest review
"No hot water or continental breakfast"
There was no hot water. Nothing like a cold shower and painful shave for a job interview. For what I paid I expected an included breakfast. They had a small buffet for ten dollars.Genuine Expedia guest review
some of our white towels had some kind of brown stains on them one of them had a reddish faded stain.we had a suite. our refrigerator "ran" very loud that we had to sleep with the TV on so we would not hear the fridge. the room was very nice, curtains clean and dusted. WE did have a hard time with using the towels - we felt they were dirty...and we […] could not get anymore. we were told we have some in the room. fresh. I told her they were not, and she ignored me. our coffee maker had all the ameniteis, but we did not have the coffee filter to make the coffee! the micro worked fine and so did the tv. and one more thing. our white sheets on our white bed. WE PULLED the top covers down, and honestly there was a blood stain, or a RED stain toward the bottm edge on the right. to be honest like a womans period or a cut in the area and the stain never was pulled out of the linens. other than that. For a suite we really expected better. (probably should not post this) but learn from it. thank you Read moreGenuine Hotels.com guest review
Overall, we had a great experience. I was a little disappointed that there wasn't a complimentary breakfast. Especially with the price of the room.Genuine Expedia guest review
We had a good stay,but we were expecting a spa thats no longer there.and the cleanness of the bathroom was bad.and . You guys need to update your site and pics. and for a room that cost 150 bucks breakfest should have been free.other wise it was a good stayGenuine Hotels.com guest review
"Very nice hotel and staff close to everything."
Hotel was near all major attractions . Staff was exceptional and so was breakfast . The only complaint I have is pictures of hotel weren't updated online when reserving room. The hot tub was removed and vending machines were removed from each floor so you had to go down to front desk to get stuff like drinks and chips. Other than that I would love to […] stay again soon . Read moreGenuine Expedia guest review
"It was OK, not really "luxury/beauty" you pay for"
It was clean and the staff was very friendly. I booked this hotel because it is less than a minute from the convention center (which is where I needed to be) but not really worth what is charged. It seems like they only focus on making the lobby seem comfortable and nice compared to the roomsGenuine Expedia guest review
"Very nice hotel in central location"
The staff was friendly. They stopped what they were doing to tend to my needs and questions.Genuine Expedia guest review
Very clean rooms, also quiet. Very friendly staff as well. Only stayed one night, but would recommend to a friend.Genuine Expedia guest review
"Good location, terrible service,"
The individual who checked us in was VERY unfriendly & RUDE. Not helpful in the least bit. Beds were Terribly uncomfortable and the A/C fan was noisy, started up and shut down constantly making it really hard to rest.Genuine Hotels.com guest review
"Good location for business trips"
Staff was professional and friendly. Room was comfortable and clean. Food and service was very good.Genuine Expedia guest review
"Nice, close enough to shopping malls."
Color scheme of hotel was pleasing. Outside landscape was beautiful. Loved itGenuine Expedia guest review
"Great Hotel for Business Trip"
I arrived to the hotel late in the evening after a long day and a long drive. The front desk staff was very pleasant and had my room key ready for me - check in took less than 5 minutes! The room was very clean, spacious and welcoming and the bed was comfortable. Was nice to have coffee maker in my room as I didn't have much time in the morning before […] my meetings. Great value for the money! I'll definitely stay here again if I'm ever back in Lafayette. Read moreGenuine Expedia guest review
Everything was wonderful about the hotel. The location was ideal to travelers and the restaurant on site was delicious. My only complaint was housekeeping. The lady assigned to our room lacked all skills of a quality hotel. I felt for a minute I was in a 29.99 motel by the service she provided to us. She didnt come in the room to empty our trash, get […] our towels and replace them or replace our coffee condiments but proceeded to request we bring the trash and towels to her outside the room. Her service lacked service. I was shocked that the front desk had exceptional workers but this particular housekeeper worked here also. That was my only complaint that left a bitter sweet memory of my wonderful stay. Read moreGenuine Expedia guest review
"Great place to stay. Friendly staff"
I went there for a graduation across the street. Very convenient.Genuine Hotels.com guest review
"Best hotel in Lafayette, LA we've stayed at!"
Our stay was great! The bed was comfortable, never stayed in a hotel where the bed was that comfortable. Interior & exterior design is great & the staff was wonderful.Genuine Hotels.com guest review
It's an OK hotel, nothing special and definitely not worth the amount of cash they ask for. They do have a pool which is a plus, but honestly the quality is lacking and it is overpriced. Furniture inside rooms was ugly. Other than that, if I had to choose, I would not stay here again mainly for the fact that it IS overpriced.Genuine Hotels.com guest review
"Great location for Festival International"
Very convenient to get in and out. Shuttle to festival right across the street,Genuine Hotels.com guest review
"Near ULL and family"
I was very impressed with the hotel. The grounds are colorful; the lobby, welcoming; and the room was a retreat. The staff is very helpful and friendly. The breakfast was just what I needed before the day out: thank you to the wonderful chef for perfect omelets. In the evening coffee and a cookie was waiting.Genuine Hotels.com guest review
"It's ok for a visit"
The outside of the hotel and the lobby are very nice, as were the pool and hot tub. The room was very nice, the only complaint I had about the room was the mattress on the bed, you sat down on it and it sunk to the springs (your back will be hurting when you get up after you finally go to sleep), the pillows were too soft. We did have a problem the […] first two days with them cleaning our room, they came by while we were still asleep and never came back. Someone from the front desk brought us towels up and after day two, I finally had to find someone to clean our room and empty the trash, but after that it was fine. I thought it was a bit overpriced for not including a continental breakfast. We stayed at the Holiday Inn Express the night before and their breakfast was about the same as the one at this hotel and was included in the price of the hotel and it was a much nicer hotel. This hotel's breakfast is $10.00 a person (not worth it). This hotel is convenient to a lot of things, if you are going to an event at the Cajundome, you are right across the street from it. Read moreGenuine Expedia guest review
My only complaint with this hotel was the room decor. Cold and modern a la Office Max decor with orange chairs and lime green walls. Otherwise staff and cleanliness levels were just fine.Genuine Expedia guest review
"Great location for Cajun Dome events"
Hotel was clean,quiet, and conveniently located to the Cajun Dome. The only negative was that there was no free Wi-Fi only an Ethernet connection:( I would definitely stay again and bring my PC instead of iPad.Genuine Hotels.com guest review
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