The bed was horrible and the hair dryer did not work. We tried to phone the front desk to ask for another hair dryer but they did not pick up the phone. We went to the front desk to tell them it was not working and was told someone would come fix it. So we went out for the day with flat hair! When we came in that evening the dryer was still not working. […] We bought additional pillows to make the bed tolerable for the next night. We will not stay here again. Read moreGenuine Expedia guest review
"you get what you pay for"
Not the cleanest place I've ever stayed. Some shady characters staying in the extended stay part. Terrible mattress. Sheets were stained. Not impressed. Never going back.Genuine Hotels.com guest review
It is bad after we check in on Friday and the on Sat the housekeeper was trying to say that our show vacant and it show we never show up.Genuine Hotels.com guest review
"Don't waste your money."
The hotel is in overall dreadful condition. The landscaping is awful. The rooms are awful. The facilities are awful. The staff was very firnedly, but the environment was terrible. The room next to us was banging on their own door for at least 30 minutes, saying their children were in the room. When we called the front desk we were told their children […] in the room and I will tell them to hush. Nothing was done about them fighting in the hall way until all hours of the morning. Overall terrible building, environment, facilities. Read moreGenuine Expedia guest review
Musty smell when entering hotel, smokey smelling hallways, pillows as flat as paper - still have the stiff neck three days later...Genuine Hotels.com guest review
"Loved the pool"
After a long day at the beach we came in showered saw the pool from our hotel window. And had to jump in. It was a great stay for us and our eight year old. Had a blast. Wished they had some breakfast stuff. Coffee and dounuts. Not that great. But for the stay it was a blast. Loved it.Genuine Hotels.com guest review
"No hot water in shower"
Odor, holes in walls, towels need replacing, need I continue: It was late and there was a convention in town: under any other circumstances, I would have asked for a refund immediately.Genuine Hotels.com guest review
"weekend trip with old friends galveston"
the Americas value inn is a good value the room was great slept very well had a cool bar there and right there at the dog track and close to Galveston stayed there before and will stay there again soon thanks hotel.comGenuine Hotels.com guest review
"not worth it"
The price should be cheaper for what you get. Hotel was smoky and dirty.Genuine Hotels.com guest review
"average or less"
The hotel was in the right place for a day trip to Galveston to avoid the higher rates of staying in Galveston. The hotel had seen better days: there were many places where not-so-handy patch jobs could be seen. The room was quiet but had a musty smell. The breakfast was minimal. The staff was nice and efficient. This room sufficed for a place to lay […] your head Read moreGenuine Hotels.com guest review
"Americas Best Value Inn review"
I will never stay at this hotel.Genuine Hotels.com guest review
"condition of the hotel."
Absolutely surprised AND not satisfied at all.!st room we entered smelled like someone had been smoking in it and the cabinet that housed the T.V. one of the doors was about to fall off. We requested another room on the 2nd floor that was better.The toilet when flushed had a tendency to run constantly(had to shake the commode handle to get it to stop). […] The pool area was a HOT mess. The pool itself needed to be clean as well as some of the patio awenings had blown over into the pool. The hot tub was not available due to some type of upgrade repair. The continental breakfast offered never had any fresh fruit,yogurt possible waffle machine. Only had mainly starches carbohydrates i.e. biscuits/gravy,breads,bagels.donuts,instant grits.cereal coffee. I am a Type 2 Diabetic.We stayed at the hotel from 4/5/13-4/8/13. No iron or ironing board in the rooms. I thought most hotels offered this. I guess I thought wrong. We were not satisfied AT all and for the price we paid I feel this is not acceptable. The parking lot itself the spaces need to be re stripped as well as repaving. I hope my comments WILL be taken into consideration. I'm sure you will opt to not send a response. we stayed at this very hotel approximately 3-4 years ago and the stay as well as the condition of the hotel was much better. Read moreGenuine Hotels.com guest review
moved the bed away from the wall to make room for a roll away for our son. Dirt and trash everywhere under the bed. Front desk clerk was rude when trying to ask how to connect to the wi-fi. Not impressed at all. Will not return.Genuine Hotels.com guest review
The ladies at the front desk are rude and not friendly. The room smelled and the bed was very uncomfortable.Genuine Hotels.com guest review
overall the hotel was nice. did see one little roach. but other then that it was a nice hotel for the money and the breakfast was good too.Genuine Hotels.com guest review
No hot spa as it was showed on the web. No kitchen stove as it was showed on the web, it's not a suite. Hot water is slow and hard to adjust, they need to install new facuet for shower. Half size pillow, about an inch thick after you slept on it, which will hurt your neck after one night. They even stuck two broken pillows in one and pass it to you, […] just like two sponge balls in a bag, no way to straight it on your bed. I am not rich, but is America that poor? This is the worse room that I ever have for this kind of price. I will believe all bad comments from now on. Read moreGenuine Hotels.com guest review
"Terrible hotel to stay"
Old, beds uncomfortable, pillows uncomfortable. Only two towels allowed for four staying in a room. Coffee maker didn't work. Service was horrible and the rooms smelled nasty.Genuine Expedia guest review
"NOT FAR FROM GALVESTON"
WE ENJOYED OUR STAY. WE WERE ABLE TO RELAX AND UNWIND. WOULD DEFINITELY CONSIDER STAYING AGAIN.Genuine Hotels.com guest review
"Close to sites and affordable"
I felt comfortable during my stay.Genuine Hotels.com guest review
For never staying here before, I was expecting a run down, low service based on previous reviews. However, once I was there, I was pleasantly surprised. The front desk staff was incredibly courteous and informed me of the amenities of the hotel such as bar, pool, karaoke, breakfast, etc. The room was clean and comfortable, except the beds were a little […] hard. The hotel was easy to find; it was directly off the main highway. For the price I paid, I was very happy with the room and service as it was a great value. I would stay here again. Read moreGenuine Hotels.com guest review
"Mardi gras stay"
Me and a few friends stayed the night here for Mardi gras last weekend. When we arrived the lady at the front desk was very friendly and more than helpful with directions to where we needed to go.Genuine Hotels.com guest review
Not bad compared to other cheap hotels that you just want to book to lay your head. Walls VERY thin. Could hear everything from the rooms next to us.Genuine Hotels.com guest review
Very accomadatingGenuine Hotels.com guest review
"Will not stay in Americas Best Value Inns again"
The room was dirty. Dirty carpet, bathroom and just dirty overall. No hot water to sink. Extremely low water pressure in the shower. Rusty nail sticking out of wall in the shower. This was my 2nd experience in staying at America's Best Value Inn. The other time was in Huntsville, Tx. I was not happy with that place, either. Forgot that I stayed in this […] chain when I made the reservation in LaMarque, Tx. I am not picky. Just want a simple, clean room. Read moreGenuine Hotels.com guest review
"Good customer service but uncomfortable stay"
Heater didn't work. If turned on to circulate air, it was very loud with constant cycling on and off. Breakfast wasn't as described - was told there was a waffle breakfast. There were no waffles, and it was just stale pastries. As mentioned, towels and pillows were super old. Felt like place was clean and play to sleep, but very uncomfortable and not […] worth the price. Read moreGenuine Hotels.com guest review
"Lonestar Motorcycle Rally"
Very comfortable place to stay. Hotel staff was great. Convienient to Galveston. Will stay there in the future.Genuine Hotels.com guest review
Very unsatifyed beds were hard as heck pillows felt like rocks it was w very dusty u can tell we're the floor was vacuumed in a circle under tv stand is very dirty I have a cleaning service think y'all need to inspect more and we had no hot water to take showers and towels were very rough not soft at all over all stay wasn't good at all but u do have […] friendly people working for u but will prib never stay with y'all again Read moreGenuine Hotels.com guest review
"Good place to stay."
Located close to a bunch of places to go and plenty of things to do, right next to interstate 45 with easy on/off access, only 12 miles from scenic Galveston, overall quite pleasant.Genuine Expedia guest review
"I guess u get what u pay for :-/"
The halls had a loud smoke smell, but the rooms was non smoking. I asked for a rollaway bed & the front desk clerk had me to come pick it up & bring it back to my room myself :-/. We had 5 ppl in the room & only 2 sets of towels, stayed 2 nights & had to ask for extra towels each day plus they were so thin I saw my skin thru the towels :-/. The hotel […] advertised all over "No Pets Allowed" & of course upon checking out a man comes out the room with not 1 but 2 scottish terriers :-/. I will never stay again :-/. Read moreGenuine Hotels.com guest review
The only reason we stayed at that hotel cus hotels.com couldn't find us anything else anywhere first the bathroom over flowed and even when they came ti fix it they didn't clean the bathroom and we asked for. Clean towels they gave us spotted ones also the next day we left hotel for 6 hours when we came back the trash was still all around the roomGenuine Hotels.com guest review
"did not get what I booked"
I was very unhappy I booked this hotel because they offered two queen size beds when I got to the room there were two double beds the room had an overpowering odor there were only two bath towels for 4 people it was a smoking room I requested non smoking I will not stay at this hotel again or recommend it to anyoneGenuine Hotels.com guest review
Hotel pool water did not look very clean, hotel towels were threadbare, breakfast no longer had waffles. These are the only real problems we had with the hotel. The hotel staff were very friendly and helpful.Genuine Hotels.com guest review
Never again! Enough said!Genuine Hotels.com guest review
"Great hotel very clean."
The only comment will be to have fruit in the continental breakfast, since I had my child with me. Very happy with the place. Thank youGenuine Expedia guest review
We had no hot waterGenuine Hotels.com guest review
It was great comfortable I like it same knows thank you very muchGenuine Hotels.com guest review
We booked this hotel as a suite for 5 people. We were supposse to have 2 queen beds with a sleeper sofa we got a reg room and when we called front desk we were instructed they would bring roll away bed. Although not what we paid for we agreed as well as asking for extra towels that we never received even though we called front desk twice. The pool area […] was very unkept trash laying all over the ground and tables. The pools were cloudy could not see the bottom. We booked this room for 2 nights but did not stay but only 1. Would not ever recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Good value for the price"
Room was clean and ready when we arrived. The staff was friendly and helpful. We will deffinatly stay again.Genuine Hotels.com guest review
"Best prices in the area but it comes at a cost"
Old towels; the hotel smells old; They have problems with the Internet.Genuine Expedia guest review
"Galveston summer trip"
Rooms had just the right size. Rooms have a coffee maker, a microwave and a mini-fridge. These were all things we looked for when picking this hotel. Housekeeping lady was very pleasant and gave us enough towels and replaced a missing trash can in the room. Mattress was too firm which caused for a restless night. The pool was clean and the surrounding […] landscape was just right. Breakfast was not that great. It was okay since we didn't have any big expectations. Eventhough rooms were marked as non-smoking, you could still smell cigarette smoke. We'd stay at that hotel if we travel to Galveston again. Can't beat the price! Read moreGenuine Expedia guest review
"Worse hotel experience"
Am just going to keep it short and simple. Don't stay at this place, your going to regret it! There stuff is very unprofessional and unorganized. The hotel all around is lacking serious maintaince problems. So just save your money and go some where else where they appreciate your business.Genuine Expedia guest review
good hotel...alitle out of the wayGenuine Hotels.com guest review
It was quite unpleasant. My husband I are business people. We had to conduct business but there was no public computer access and no printing capability. The continental breakfast was stale and horrible. There were bed bugs in our beds and we were switched to another room around 12:30 a.m. The surrounding had weeds growing around it. Mosquitos welcomed […] you at the entry. The hall ways reeked as though there was mold. The towels were dingy and gray to the look. Just very unclean. Don't give up on the soap for the laundry. Give up on everything else but not the soap and bleach. The pool was dingy and you could not see the bottom of the pool. Read moreGenuine Hotels.com guest review
glad i was only staying 1 nightGenuine Hotels.com guest review
Breakfast was aweful but free. Everything else was just ok.Genuine Hotels.com guest review
Hotel decent. Great bar with karaoke adjacent. Not so great continental breakfast. I may see if the super8 next to it offers a better breakfast. If the price is the same or cheaper I may go there. Could always just walk next door to the bar.Genuine Hotels.com guest review
"Do not believe pictures!!!"
It DOES NOT look or feel like in the pictures. It is old and run down. The shopping mall nearby is abandoned and sadly vacant at a high %. It is in the middle of nowhere, surrounded by warehouses and trashy neighborhoods. Try something else first.Genuine Hotels.com guest review
"Good value, but they didn't have my room"
I was pretty disappointed when I arrived for check-in and was told the double queen bed with a sofa sleeper room I had booked was unavailable. It was myself , husband and 2 children staying in the room and we were given a king bed room and brought 2 cots for the children to sleep on. there was also a jacuzzi tub in the middle of the room, which left […] very little room for the cots. It was difficult to get around the room. It smelled like cigarettes even tho it was a non-smoking room and the complimentary breakfast was very underwhelming. It wasn't horrible but definitely could have been better. But was better than I expected for the price. Read moreGenuine Hotels.com guest review
"Pretty good value overall"
No real issues when came to cleanliness of the room, but the pool area could use some repairs and cleaning. Is a smoking facility and quite a few cigarette butts and trash around the pool. We will be staying again. Not bad place to sleep in the new building, but smoke pretty heavy in old part.Genuine Hotels.com guest review
Hotel room looked like it was straight out of the 80s, pillows included. Mattress was extremely firm.Genuine Hotels.com guest review
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