"Front desk needs improvement"
Tough start but it got better. Arrived after 5pm and informed the room was not ready. At 6:10, got a text that the room was ready and told to come to the front desk. Received the room number, walked all the way to the room but the front desk didn't encode our magic bands. Walked back again (3x) to get everthing straight.Genuine Hotels.com guest review
"All-star Music Resort Great place!"
The All-star Music hotel was awesome! We had some difficulties with checking in but they were very accommodating and went above and beyond to assist us. I really enjoyed the bus system to use to go to the parks and would recommend this hotel to others. We also loved the pools!Genuine Hotels.com guest review
"Family Spring Break"
Everything was convenient. Could of been a little more comfort with the pull out sofa and roll away bed. Breakfast and snacks were great at Melody Hall, except the rotisserie chicken was not cooked thoroughly. The hamburgers were great. The kids meals were very healthy (lots of options) and was plenty for a 4 year old with snacks left for later.Genuine Hotels.com guest review
"Loved Magic kindom and Epcot :)"
These my comments:- my first visit to WDW..few things i was not expecting from Disney resort...As we entered the hotel receiption area , there was kind of musty smell....we had a 2 year old with us, and having booked our trip almost 3-4 months in advance, we were given a room that was at the end of the resort :( ...so after all the hours of walking […] in the parks all day till 10pm and being so exhausted especially with a child with us, then come back to the resort for another long walk to get to our room ..., some staff in gift stores and starbucks around Disney did not smile and were not that friendly, but on the other hand there was some that were very nice, "just a note" i work in a job that i provide service to my clients as well and we all work v.hard but still provide a warm smile to my clients and give them the best service i can because i know they are here to enjoy and relax. However, overall we wanted to make the best of our trip and enjoyed ourselves and we will come back if we get the chance again. Read moreGenuine Hotels.com guest review
"Great resort for the price"
This hotel exceeded our expectations for a hotel in this price range. The rooms were very clean and the staff was very attentive. The resort had a new dining area which was very nice. Food was very good and reasonably priced. This is an excellent choice for a Disney resort for people who need to watch their budget.Genuine Hotels.com guest review
Pools are Not heated, water was too cold to enjoy. Staff was generally friendly, but those who cleaned the room did not empty trash,we were there 5 days. Resort property is beautiful, convenient,Genuine Hotels.com guest review
"OK, good service."
Pricey, but it's Disney. Not bad on sale. Very good housekeeping!Genuine Hotels.com guest review
Wonderful hotel to stay with kids, clean and comfortable, no hassle driving to the parks even though if you want to drive is close to them.Amazing pools and affordable food courtGenuine Hotels.com guest review
Bed was a little broken in, but everything else was up to Disney standards.Genuine Hotels.com guest review
I made our reservations months in advance and when I arrived to check in their systems were down and they could not give us a room. They told us they would text us within an hour with a room number but they did not. We called a main number where they told us they didn't even have our reservation. Finally at 11:00 we went back to the desk where I had […] to ask for a manager to get our room. She was apologetic and said that she would credit my card for one night of our two night stay. That has not happened and I imagine that I will have to file a complaint with Hotels.com to rectify this. I would not make this trip again. Read moreGenuine Hotels.com guest review
"No dreaming in these beds"
Had a great time, however the beds were horrible. Nothing but coils and springs. But the rest of the room was fine. Over all it was everything we wanted.Genuine Hotels.com guest review
we needed a room to stay in for disney and this worked just fine. we got a discount. everything was clean and we stayed in the back. it was quiet there. the walk to the parking lot was kinda long though. the pool was nice. food was fine.Genuine Hotels.com guest review
"All Stars is great for a family on a budget"
The All Stars hotel are the best option if you are going to Disney on a budget. Its family friendly, has a fun atmosphere and the guest services are more than happy to help you. It is a bit older than some of Disney's other resorts, but its still in great condition.Genuine Hotels.com guest review
A Disney resort stay is always nice. Enjoy the benefits. The service is generally excellent.Genuine Hotels.com guest review
"Basic but Adequate"
The room was very basic which is fine except for the fact that the dust on top of the entertainment center was inches deep. The bathroom area tub and toilet was very small area.Genuine Hotels.com guest review
"All Star Music is a Motel 6"
If you are prepared to stay at a hotel that is a Motel 6 then you will be great. We were not - Our friends got married and that's where they put the wedding party- I checked out the next day! The beds and pillows are awful:(Genuine Hotels.com guest review
Family get way. Good only for a night or two.Genuine Hotels.com guest review
"Enjoyed our stay"
The hotel was well kept and my kids enjoyed it. The staff was accommodating and very friendly, every need was met, every question was answered. We would definitely stay here again.Genuine Hotels.com guest review
Service and personnel were wonderful!!! Beds were very squeaky and the plumbing from surrounding rooms was very noisy. Rooms and bathrooms were tight. Food is the dining area was VERY good.Genuine Hotels.com guest review
"All star music needs retuning"
Rooms definitely need to be updated. Nothing done since they were new! Food court disorganized. If u buy a drink u have to ask cashier for cup or go back to her when u have looked all over counter. Butter not by toaster but barbecue sauce is.Genuine Hotels.com guest review
"Accommodations could have been nicer"
Room was just ok. Disappointed with accomodations being it was a Disney Resort. No coffee maker, that would have been nice. No movie channels.Genuine Hotels.com guest review
Everything was as expected. Very clean and friendly. No complaints from the property.Genuine Hotels.com guest review
"Not what i spected"
Smell very dad. The bathroon light did not work. Air conditioned did not work goodGenuine Hotels.com guest review
"Over all 3 Star Rating"
I did not know that there could be such a long walk from the front office to each separate building in the resort. It would be terrible in bad weather. There is no accessible electrical outlet near the night table between the beds to plug in a phone/electronic device that would be easily reachable. There is one near the foot of the bed but it is not […] in a good place (unless you have a very long cord)- that shows the hotel is outdated. The lines in the food court move very slowly but the food was good. The Concierge staff were very helpful. Overall,a positive experience. Read moreGenuine Hotels.com guest review
"great place to stay with kids"
took my kids for a long weekend to Disney the hotel was perfect the service was excellent we had a wonderful time I would stay here againGenuine Hotels.com guest review
"Just as expected"
Consistent as always with Disney's Value Resorts. The rooms are small but clean and you can't beat the perks for staying on property if you're planning to visit Disney... free parking at the parks, bus transportation, Extra Magic Hours. We'll be back!Genuine Hotels.com guest review
"overall good trip"
Nice. Room a little too far away from food court in my opinion. Rooms at least need coffee makers for those who need their instant caffine fix! Just too far to walk for that! Otherwise had good time.Genuine Hotels.com guest review
"Quick and easy"
A quick two night stay. Always a great visit to WDW. The value resorts are a nice place for a few nights. Quite busy, due to the value prices, but a nice place overall.Genuine Hotels.com guest review
"Great place too go for Disney Vacation"
Great place too stay ! Loved watching all the families come. They were so happy and ready for great disney stay.Genuine Hotels.com guest review
"Unexpected extended stay"
We needed somewhere to stay after our flight home was cancelled due to snow. Had spent most of our money on our disney trip already so needed something economical. I'm not sure if I was planning a disney trip I would choose to stay here in the future unless I needed to spend less than $100 a night. The rooms need updating (need paint, tile, etc). I […] don't like hotels with outdoor hallways which this has. The dining area was nice, convenient and affordable. Other pluses: laundry, airport and disney shuttles, heated pool with pool side games to keep my daughter busy on the unexpected extended stay. Read moreGenuine Hotels.com guest review
Only complaint was double beds were way too small and we had to walk quite a ways to get to lobby area for buses to parks.Genuine Hotels.com guest review
First time staying at any Disney Hotel and I would definetely book there again. Really enjoyed AllStar Music. Room was small but adequate. Room was clean and comfortable. The bus service from the hotel to the other attractions was great! No problems during my visit. My only wish is that breakfast was included in price of stay. Restaurant is on site […] and a fast food chain restaurant is close to the entrance to the 3 AllStar hotels. Read moreGenuine Hotels.com guest review
"Great way to stay on Disney property for low cost"
It was a great staying in Disney property. Great stay for the cost as it includes parking at the parks. Definitely recommend.Genuine Hotels.com guest review
"King for the Night - NOT"
We requested a king and was given 2 full sized beds. Asked at desk and was told they saved the kings only for the handicapped. We would have paid more for 2 queens had we known this. Disney transportation system made staying on site well worth it. Room was average at best but if you go to Disney World it isn't so you spend time in the room. It was a […] place to shower and sleep. Shower was fine / sleep was lacking. Read moreGenuine Hotels.com guest review
Wonderful place to stay. We've stayed here several times! Always friendly, clean and family oriented!Genuine Hotels.com guest review
Great attention to detail as Disney always does. One negative is they didn't have coffee pots in the rooms which most hotels have these days. The walk to the food court to get coffee that you had to pay for was very far from room we had.Genuine Hotels.com guest review
Wonderful! Great staff, grounds, and rooms!!!Genuine Hotels.com guest review
"Disney is fantastic!"
Due to circumstances outside of Disney's control, we were transferred to another Disney hotel. They upgraded us and treated us very well. Everyone at Disney were very kind and helpful. They even gave us a new suitcase because ours was damaged, likely occurring on the airplane. I would absolutely recommend this resort again, as well as all Disney re […] sorts. Read moreGenuine Hotels.com guest review
"Unusual disney experience!"
when we first walked in the lobby was dark and dingy. As we walked to check in, the person was very uninterested in all interaction with us.(only him)he was not willing to make sure everything is setup before we left him.Once we went to the room, the walls were dirty,paint was chipping,bed and curtains were stained(urine stains in bed)so we had to change […] rooms.(second room was fine)Which was a loss of vacation and family reunion time.Have stayed on disney grounds before and know this is not there normal standard. Read moreGenuine Hotels.com guest review
It was totally fine. I was there for a conference at the Contemporary - there was good shuttle transport to the park and then I just walked to the hotel from there.Genuine Hotels.com guest review
You get the perks of staying on Disney property (Disney decor, busses to all the parks) but there's really not much to the rooms and they are really out-dated.Genuine Hotels.com guest review
Great experience would stay againGenuine Hotels.com guest review
"THE ONLY WAY TO GO!!!"
We originally booked Disney All-Star Sports and they were overbooked and moved us to the All-Star Music. Staying at a Disney Resort really saves time and money. No need to rent a car,free R/T bus transportation from the Airport and every 20 minute shuttle to the 4 Disney Parks. The fast food cafeteria did the job.Genuine Hotels.com guest review
"Not our style"
As always, the Disney employees were very friendly and more than helpful. However, we are the type of travelers that like to get our own groceries and staying in a Disney hotel prevents you from easily getting to anywhere that isn't Disney related. We ended up having to eat all of our meals on property. Also, we were not allowed to control the temp […] of our room and the hot water never seemed to get very hot. This is a very convenient place to stay if all you are doing is Disney related and don't mind eating all of your meals there but if you plan on venturing our anywhere else I would not recommend it. Read moreGenuine Hotels.com guest review
Short visit to drop my daughter to DCP. It was the perfect place and location for what we needed.Genuine Expedia guest review
"Great Economic option"
You get all the perks of staying at. disney resort without the high price tag. Positives: easy shuttles to everywhere. Extended park hrs. Clean and quiet rooms. Heated pools ( I was there in January). Really friendly and helpful staff. Negatives: the cafeteria food is not great and it's crowded. Make reservations for restaurants at the parks or at […] the expensive hotels like Animal Kingdom Lodge. Slow check in lines. You have to share the shuttles with the other All-Star resorts, meaning you always have multile stops everywhere you go. Read moreGenuine Expedia guest review
"You Get What You Pay For"
This hotel is by no means an awful one. It does what it needs to which is to provide a place for you to sleep, shower, and eat. I would say it is like the La Quinta of the Disney Resorts, if that helps to paint a picture. I stayed at this hotel during the Walt Disney World Marathon Weekend so I loved it for the free transportation to and from the airport, […] Disney Parks, Downtown Disney, and most importantly, the races that we had to be at by 5:00am. I will definitely stay at this hotel for all my Disney races since it is cheaper and I needed it for resting. What I also liked is the food court stayed open until midnight and opened early for coffee so it was a plus. Read moreGenuine Expedia guest review
"Check with rep took too long"
Guest services poorly run and unresponsive. Food services should be open till 12am on weekendsGenuine Expedia guest review
"Great Place to Stay"
Had a very enjoyable stay. It was comfortable and clean and the restaurant and shuttle service was great.. The staff was excellent. Would stay here again.Genuine Expedia guest review
"Marathon weekend and wanted to stay on property."
Good Stay. Enjoyed ourselves. Pull out beds stiff.Genuine Expedia guest review
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