"Good for the price"
I asked for a king size bed and they gave me room with 2 twin size beds. Then the room they moved us to had a bad bulb in the bathroom, it kept flickering. I reported the bulb to the front desk 3 times and after that day I still had to track down a maintenance guy myself.Genuine Hotels.com guest review
"Would stay again"
Very accommodating, staff went out of way to make sure everything was perfect. Got the service we expect from Disney.Genuine Hotels.com guest review
Its in a perfect location and very clean which is very important. Everyone was very friendly and they have activities for kids every night.Genuine Hotels.com guest review
It's the first time to stay hotel in Disney World area. Bed was good but shower was not so good. Nozzel of the shower seemed to be wrong... Overall we had a good time at the hotel. Thank you.Genuine Hotels.com guest review
a disaster with no available restaurant during our stay. the concept of a food court restaurant is not inviting or homely. Very basic for the kids...food (unhealthy) and expensive. airport pick up was great. It took 4 hours to get our bags from the bus. pools are ok. small kids will like it.Genuine Hotels.com guest review
"Good value. Lacking Disney quality."
Helpful concierge. Loved the wrist band that served as hotel key, security gate pass, parking toll pass, park ticket, photo pass, and method of paying for Disney food. Room had digital A/C that was quiet and simple to adjust. Plenty of towels provided. The bad news...room smelled like cigarette smoke and when I unpacked at home I had to wash even my […] clean clothes to rid them of the stench. Refrigerator barely cooled on its highest setting so I relied on my ice chest. Cheap shampoo and no conditioner provided. No luggage carts readily available so it was tough hauling luggage on the long walk from the parking lot to the room. Old carpet and shower tiles did not give feeling of cleanliness. Itchy sheets had someone else's red glitter all over them...other reviews had same complaint and questioned whether sheets had been washed! Disney prides itself on attention to details and could do better at this particular resort. Read moreGenuine Hotels.com guest review
"The Greatest Place in the World has the best Hotel"
There are no words to describe my experience except to say "WOW" everything was perfect I will return to this hotel time & time again, I have stayed at many Disney Hotels and usually, in this world, you get what you pay for - I must say that this time the phrase doesn't fit - from the moment I arrived I felt like a VIP everyone from doorman to guest […] services went beyond my wildest expectations - I didn't want to leave.....I have gone back every Monday thru Wednesday (I'm off Tuesdays & Wednesdays) I will keep coming back - I just made reservations for Labor Day weekend....I am staying at "Art of Animation" - but I will be back at All Star Music in a few weeks - TO THE STAFF OF ALL STAR MUSIC. YOU ARE AWESOME Read moreGenuine Hotels.com guest review
"My Disney Experience"
My family and I enjoyed our stay! We felt very welcomed and appreciated! The host were very friendly and insightful! Our vacation was one to be remembered! My children were a little older to enjoy it and remember it! The transportation to and from the parks were convenient! I would definitely stay at this resort! The rooms were cleaned daily and pretty […] good I might add. I loved the Mickey soap and shampoo! The towels were shaped like Mickey on our beds and the maid left a special design for my boys each day! We truly enjoyed our vacation and we can not wait to return! Thanks Disney! Read moreGenuine Hotels.com guest review
"Nice affordable Disney property"
The hotel was easily accessible from MCO via the Magical Express. The property was clean and safe. The room was a comfortable size and was very clean. The staff was friendly but unfortunately there was never enough personnel. There were lines everywhere and at all times. Other than that it was a nice place to stay.Genuine Hotels.com guest review
This hotel definitely needs maintenance. The beds need to be replaced the mattress was lumpy and hard. The cable did not work 80% of the time. Check in was extremely slow.Genuine Hotels.com guest review
Overall we had a pleasurable experience at the All-Star Music Resort. The beds were comfortable as well as clean, the staff was nice and courteous, the pools were conveniently located by our room. However, with the construction going on in that resort, we had to settle on eating mostly croissants and turkey wraps since they had close off their food […] court for the construction. Other than that, it is a recommended stay!!! Read moreGenuine Hotels.com guest review
"Not that good for a Disney Hotel."
Too many rooms for 2 small pools, but what really got is is that we spent 2 nights at Art of Animation which was GREAT! and then spent our last night here and it was not great... it lacks the Disney Magic that other resorts have.. But rooms are clean, and the transport for the parks and Airport is great..Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
The hotel is good and it has great pool. The bed and bathroom are small but you will have all the benefits of transportation to Disney parksGenuine Hotels.com guest review
Hotel staff couldn't t do enoughGenuine Hotels.com guest review
It was very enjoyableGenuine Hotels.com guest review
Room was clean and comfortable. Finally a hotel with a good working fridge. Food court in hotel is great with lots of food options. The pools were also good amenities.Genuine Hotels.com guest review
"just not for me"
I'm sure it's great for a family, but I'm not very good with constant chaos. Plus they didn't say the food court is being closed thru December. Pool bar bartender was very nice. Be prepared for the cleaning people to bang on tour door because check out is 11 not 12 like other hotels .Genuine Hotels.com guest review
Everything was great except there isn't a coffee maker in the room.Genuine Hotels.com guest review
great place, great price!Genuine Hotels.com guest review
"all star music14"
I had a really good time and enjpyed the bus sevices to the water parks. Would recommend this one :)Genuine Hotels.com guest review
The 'HAPPIEST PLACE ON EARTH' turned out to be the 'GRUMPIEST' place... Running into rude employess and ridiculous prices... It will be a very long time until i revisit..and my recommandations to others will only contain true facts... Very disapointed!!Genuine Hotels.com guest review
"Fine for the price"
We were so busy with the park that we only used the hotel to sleep. The room was clean and updated. The pool area was really nice. The Disney shuttle picks you up from the hotel and takes you to the parks and brings you back. For the price and the limited amount of time you actually spend there, you can't beat it. Only con: No coffee maker in rooms. […] And we booked a king room, but were told at check in that it was only a "request" and we might not get a king room. We ended up getting it anyway, but just a warning. Read moreGenuine Hotels.com guest review
"Convenient to all Disney attractions"
Enjoyed my stay and will definitely return in the future. We enjoy taking the Disney transportation to the various attractions and not having to worry about finding a parking spot. My only negative comments would be that the rooms and bathrooms could use a little updating and the bath towels could be a little bigger :)Genuine Hotels.com guest review
"Excellent place to stay"
The hotel was great. Close to everything we were planning on attending. Service was excellent. Would not expect anything different from a Disney hotel.Genuine Hotels.com guest review
"Great Disney experience"
As always any Disney hotel is a great experience. The room was clean and neat. It was close to all the transportation to anywhere in the parks or downtown Disney we wanted to go. Would definitely recommend this hotel.Genuine Hotels.com guest review
"Affordable Disney Atmosphere"
I brought my girl scout troop to the hotel as our end of year trip. I booked on Hotels.com approx. a month a head and made a note that all 3 rooms needed to be in a row. I called the hotel personally the day before our arrival and the lady I spoke with was Disney friendly. Upon arrival, the front desk insisted that they could not accomadate us like […] this. Over an hour later and one manager, we went to our rooms (all 3 in a row). The girls had a great time and loved it. The pools were adorable and clean. Towels are provided for the pool. The bathroom of the adult room needed some TLC (grout was black in some areas). No microwaves in the rooms but they do have mini-fridges. Overall I would stay again, just probably not with my girl scout troop because of all the issues with accomadating this young group. Read moreGenuine Hotels.com guest review
Family and i had a very nice stay. location and service was very nice. great resturant at hotel.Genuine Hotels.com guest review
"housekeeping was annoying"
if it had not been for the annoying housekeeping cleaning lady nagging me like crazy before check-out time was even near about hurrying up and checking out I would have giving this hotel a 10 bcuz it was that good. 2 hours before checkout is when the housekeeping lady started knocking until I finally told her....checkout is not till 11 why are you rushing […] me out! totally annoying Read moreGenuine Hotels.com guest review
"Disney "value" resort"
This hotel was a typical Disney "value" resort. It's clean, cute, and good service. But, it is just a hotel, nothing fancy about the rooms. The rooms are small but have what you need. The property is starting to show its age in subtle ways. The toilets flush VERY LOUDLY. We could hear at least 3 other rooms toilets flush, which makes it very difficult […] to sleep, especially when you want to sleep in longer after having spent 14 hours at a Disney park the prior day. There are lots of larger groups that stay there and they tend to be very loud when they come storming in at midnight or later and walk right by your rooms door and window. Not a very quiet hotel. The pools were not very warm but it was neat that they offer poolside activities and Disney movies for families who are staying at the hotel for the day. It's nice having the parking pass and Magic Hours for the parks while staying at the hotel. Read moreGenuine Hotels.com guest review
We had to stay an extra night at WDW to finish out our trip, our flight did not leave on our previous check out day. So for 7 nights we stayed at Disney Saratoga Springs, the moved here our last extra night so we could use the Magical Express. I have to say we were not impressed, but I am sure the wonder 7 night previous at Saratoga Springs Resort impacted […] our opinion. The room was VERY basic, comparable to a Motel 6, but our room was soooooooo far from the main building. The room was clean, but also very small. The beds were livable, but not very soft. Would I stay here again if it was the only was I could go to WDW? Yes, but it would be a love week if we had to spend a week in this room. Read moreGenuine Hotels.com guest review
Great location...I liked taking the Disney buses to the parks.Genuine Hotels.com guest review
"We had lots of fun in the pool it was nice."
It's beautiful place we enjoyed a lot and we are planing to come back soonGenuine Expedia guest review
"The shuttles makes it all worth it"
Kid friendly hotel. Book thru hotels.com and get your magic bands. Shuttles run about every 20 minutes.Genuine Hotels.com guest review
HOTEL STAFF DISREPCT, RUDE. ASKING QUESTION THEY GIVING IN CORRECT ANSWER I HAVE DEAL ANOTHER STAFF.VERY DISAPPOINTEDGenuine Expedia guest review
Although a lower price Disney resort hotel you are entitled to all the amenities of the high price resorts. the rooms are a bit smaller but clean, comfortable, fridge and Disney to the tee! The hotel had scheduled activities for the kids, nice pools, night time movies on a blow up screen...perfect! Nothing better than the Disney Magical Express to and […] from the airport and all busses to the Magic Kingdom. I have stayed at many Disney properties and spent alot more money...all youdo here is sleep so save your money and stay here. Read moreGenuine Hotels.com guest review
"Fantastic plase to stay"
Every aspect of this hotel is 100% up to Disney standards! I will definitely stay here again.Genuine Hotels.com guest review
Even though its a motel setting......way better than Motel 6, rooms were clean, sheets and beds were comfortable, staff was friendly, main pool had activities for the kids during the day, a different movie played every night under the stars. Shuttles run consistently every 20 minutes or less. Had a resort feel without the resort price. Would stay here […] again. Read moreGenuine Hotels.com guest review
IT WAS OUR FIRST EXPERIENCE STAYING AT THIS RESORT AND I REALLY ENJOYED IT. WE HAD A TODDLER WITH US AND SHE GOT SICK THROUGH THE NIGHT I CALLED FRONT DESK AND WITHIN MINUTES THEY HAD OUR ROOM SERVICED IMMEDIATELY WITH NEW LINEN AND TOWELS. VERY PLEASED WITH THE HOSPITALITY. I WOULD STAYED AGAIN IF I HAVE A CHANCE IN THE FUTURE.Genuine Expedia guest review
Walt Disney World is supposed to be magical but the staffed seemed miserable. The staff in the cafeteria not very accommodating if you stayed for 20 minutes in the wrong line for the food you were wanting to buy......Genuine Expedia guest review
Great place to stay. Fun for the whole family. Friendly staff. Great pools. Movies every night under the stars by the pool. Highly recommendGenuine Hotels.com guest review
"Comfortable, affordable Disney hotel."
We had a wonderful stay at your hotel. The nightly movie was fun. The pool and food court were to our liking. Disney transportation was great! Staff was very helpful.Genuine Expedia guest review
Our beds were small, my husband and I slept separated. We asked for a king size and had two small beds.. Overall the room was clean and roomy. We loved catching the bus to the park, and not fighting the traffic. I got stung by a bug, and my hand began to swell. The EMT's came checked me my breathing and made sure I was ok. They could not believe how […] bad my hand looked. They offered to bring me to urgent care. I said let me take some Benadryl, and see how it looks in the morning. The next day the hotel called and checked on me. It was still red and swollen, but looked better. I really appreciated the care I received. I loved our vacation overall Read moreGenuine Expedia guest review
Loved the hotel not the location :/Genuine Hotels.com guest review
"one mistake but overall good"
Have stayed here before. Love the hotel in general. Bad part of the trip was when I checked in and had all my luggage at the door of the room and the magic band didn't work to open the door. I was far away from the registration deal but walked in the heat to rectify the situation. Come to find out, the clerk put THE WRONG ROOM NUMBER on the paperwork. […] Not a great way to start the vacation and wasted about 45 minutes of my time. Fortunately the rest of the trip made up for it. Overall it was great. Clean and friendly. Read moreGenuine Hotels.com guest review
"Very nice hotel !"
It has buses to/from all Disney's parks every 20 min, since 9h am to 12 am. Everybody are happy and kind !Genuine Expedia guest review
GreatGenuine Hotels.com guest review
"Can't beat it for the price !"
We were lucky to have a suite close to main lobby/food court/ bus pickup/drop off! That truly made things to even smoother ! This is definitely an "economic " hotel but honestly I think a fabulous deal for a Disney resort . Any person on a budget - should choose this hotel or any of the "all star" Disney resorts ! First of all- if you are going to Disney […] to spend time at all the theme parks and do other Florida attractions- then all you need is a decent hotel that can accommodate your needs.. Because you will probably only be spending time at hotel to sleep.. Maybe eat 1 meal a day there and shower and get ready! Maybe a little swim /rest &recuperating too! My party consisted of myself, my husband , our two toddler kids ( almost 4 and almost 2) and then my mo m! And so the one and only true complaint I had was the sofa bed and chair sleeper was not comfortable at all !! Except after first night when we realized this .. We asked for more blankets and that helped a ton !!!! But thls wAs an excellent and perfect choice for our family and our pocketbook!!! Read moreGenuine Expedia guest review
"Great accommodations to get the the parks."
Friendly staff, nice hotel, nice pool. Nothing that I was unhappy about. Everything was near perfect. My five friends and I stayed in a suite. I only wish the suites were a little bigger. I know we barely spent any time in the room, but I just wish the room had a little more space. Otherwise everything went very well! I would definitely stay again.Genuine Expedia guest review
"A nice resort for the money"
We were lucky, I read the reviews for Disney Music before I left. We stayed in the Jazz #9 and were satisfied. Some of the other sections are quiet a hike to the bus's. When you book ask . The Sports and Movie I was told has a different layout. Everyone was professional and helpful.Genuine Expedia guest review
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