free wifi throughout the property would be a nice improvement if you are staying there. 30 mins free only in the lobby is kinda cheap. otherwise it is a nice property with a serene lake behind and vineyards in the the front.Genuine Hotels.com guest review
"horrible service attitude - dirty room"
hotel refused prepaid halfboard. I was critizized for not booking direct. the room was not cleaned. attitude re problem resolutin was horrible. hotel is dated. avoid.Genuine Hotels.com guest review
"Less than expected"
This hotel looks great on paper, but the service felt arrogant. I travel for business very frequently and all over the work, and I have never felt so uncomfortable sitting in a hotel restaurant by myself - I was treated like a second class customer, possibly because I spent less money than the group of retired gentlement on the table next to me. This […] might be a good hotel to visit for a romantic break, or as a group of friends, but it is not the best for single (business) travellers, in my opinion. In terms of cleanliness, quality of food, internet and spa - all was fine. Read moreGenuine Hotels.com guest review
"Gut für ein Wochenende"
Schon etwas in die Jahre gekommen und deshalb Preis / Leistung nicht gerechtftigtGenuine Expedia guest review
Service wusste nicht bescheid über Herkunft des Kuchens, etc. Wein wurde am Abend an der Bar falsch berechnet, Frühstück nach dem Motto: Quantität vor Qualität. Verwirrung bei der Abreise und Abrechnung.Genuine Expedia guest review
"Leider nicht konsequent"
Alles in allem ist das Hotel wirklich ok, Preis-Leistungsverhältnis stimmen. Die Lage im Park (ich hatte ein Zimmer mit Balkon zum Park) ist super. Ich kann auch die hier manchmalmgeäußerte Kritik am altersbedingten Zustand nicht teilen. Bett, Bad, Sauna, ... alles völlig in Ordnung. Die meisten Mitarbeiter sind freundlich, einige stehen durch ganz […] besondere Herzlichkeit und Kundenorientierung hervor. Da fällt es umso mehr auf, dass - vor allem beim Frühstückspersonal - ein paar Wenige durch ihre besonders muffelige, unfreundliche Art den guten Eindruck zunichte machen. Das Essen ist gut und reichhaltig. Einziger Kritikpunkt: offenbar kein Bewusstsein dafür, dass es Menschen gibt, die kein Schweinefleisch essen. Weder beim Frühstück noch beim italienischen Buffet gab es eine Auswahl an Fleisch/Wurstprodukten ohne Schwein. Read moreGenuine Hotels.com guest review
"Schöner Pfälzer Abend"
Das Hotel ist etwas alt backen, die Zimmer nicht perfekt sauber. Das wird aber wett gemacht durch sehr nette Bedienung, und unserer Meinung nach gutes, lokales Essen,und sehr guten Wein. Was will man mehr?Genuine Expedia guest review
"Ruhige Zimmer nur zum See und dem Pfälzerwald."
In die Jahre gekommen und sollte einmal bessere sanitäre Anlage erhalten. Betten durchgelegen.Genuine Expedia guest review
"Roligt og med god beliggenhed"
Rart hotel omend meget tysk og dunkelt i indretningen.Men beliggenheden er super med grønt område og i gåafstand fra Deidesheim, som har mange hyggelige vinsteder og små cafeer og restauranter. Rigtig tysk "Weinstrasse idyl"Genuine Hotels.com guest review
"very quiet hotel"
i stayed for 2 nights at this hotel during a business trip in the region. the room was big and comfortable and the restaurant offers a good choice for dinner (it is not so cheap though). wi-fi is not included and it costs a bit if you need it, but if you dont need to connect for long 30 mins are free. hotel personnel are very kind. in general a good stay at a reasonable price. there's a SPA too.
11/22/13 DrLFoodie Naples, Florida
After a rough start to our trip to Germany, we landed in Dusseldorf and drove to the Steigenberger Deidesheim. It was a great drive however it was just turning dark as we pulled into the hotel. We were pleasantly surprised with this typical German hotel. It has a great historical background. The property is in the middle of a vineyard which adds to the ambiance. Only problem we had was how to figure out opening the windows of Germany properties. Germans post that air conditioning is not necessary in summer. That may have been in the past but we sure roasted throughout the Black Forest and Bavaria! Excellent breakfast bar. The bartender was very accommodating to help us with our beer and wine selections. Restaurants in the area close early so make sure you eat before arrival!
"A Hotel that never changes"
09/05/13 wineguyindia New Delhi, India
My seventh annual trip to the hotel and it feels as if I was here yesterday! Nothing changes here-same ol location, excellent service, tolearable food and beautiful view of thevineyards outside. Breakfasts are excellent. Rooms are very comfortable and roomy enough. One earlier irritant of Internet on a chargeable basis has been removed with 30 minute free password provided liberally. One gets accustomed to this hotel-grows on you. Lovely walks all around and sitting outside when the weather is good is a great opportunity to relax.
"Overpriced, outdated, poor service - disappointing"
08/12/13 Newfoundlander709 Frankfurt
This hotel was a big disappointment. I found it very overpriced for what you get, and there is a real need for improvement if they want to be in the price bracket they pretend to occupy. If this was half the price, I would have found it okay. But it’s too rundown, the rooms are too old, the are too many add-ons that cost extra, and the staff do not make a positive enough impression for the prices they demand. The location is fine for Deidesheim, even if it is outside the main part of town. The grounds are very green, and they have loungers and beach chairs just off from the restaurant’s terrace, which are great for relaxing. And you’re just minutes away from the town. The kitchen seems to do a good job. The food at dinner was a positive surprise, and even though wait staff messed up a little, the kitchen staff were able to put together a good vegetarian dish in a pinch. The breakfast buffet was also good. A typical german hotel buffet breakfast, including (maybe) freshly squeezed (or at least premium container) Orange Juice. They also had scrambled eggs and bacon which was quite good for a buffet (not the powder eggs you sometimes get). But one thing that threatened to ruin the breakfast was the very poor quality coffee being served and the lack of table service for coffees and teas. For the price, I would expect the option to have a Latte or a Cappucino brought to the table instead of fighting through the crowds. Parking is okay - we never had trouble finding a spot and never had to use the €7 per night (!!) parking garage rip-off. For a hotel not located in an urban area, and considering the price of a room, charging for parking is really quite representative of how this hotel is simply out to gouge guests. Another great example is the WiFi charges. There were problems with the wait staff and desk staff. Some were fine, but overall they ranged from impersonal to rude (and I’m a fairly relaxed and easy-going guest if I have the feeling I’m being treated with respect). In a two-day stay there was just too many things that left a bad impression. Waiting too long at the bar after seeing the barkeeper take notice of us, messing up orders at dinner, and acting completely inappropriately and disrespectfuly to guests during breakfast – the waitress later appologised after realising she had made a mistake. I don’t know if the staff either lacked training or simply had given up trying to provide good service. Or maybe it was the uncomfortable heat or some other specific reason causing the poor service. Sadly, it was widespread at this Hotel. Another annoyance is the fact that if you’re unlucky, you can end up in a room previously occupied by guests with pets. Allergies can be a real problem for some when the room isn’t cleaned properly after pets being there. Again, I would have expected more from a hotel charging these prices. Having said that, I'm not yet retired and not traveling in a tour group, so we are not the target market for them and maybe because of this, they simply didn’t invest any energy in our having a pleasant stay. I can’t recommend this hotel.
07/22/13 Rick_On_The_Road Bellingham, WA
We were in Deidisheim for a wedding and rooms at the hotel had been reserved for us by the family. We definitely appreciated their choice. The hotel sits in the middle of the wine making region of Pfalz, Germany. It is situated in the scenic rolling hills of vineyards, but it is only a 5-minute walk to the town center with its church, town square and whimsical goat fountain. The hotel rooms are big and comfortable and clean. The artwork is vintage film and wine memorabilia. The grounds are quiet and well maintained. It was a pleasure to sit out on the lawn chairs overlooking the duck pond reading a book and drinking the local wines! Service is exemplary; courteous and always available! On check-in there are pitchers and glasses of chilled sweet ice tea that were welcome after a long hot day of travel. One of the best discoveries is the hotel restaurant. Excellent food, excellent wine, excellent service. We were worried we'd have to walk into town and back again for meals. Except for the wedding events, we just stayed at the hotel and enjoyed its quiet comforts. The Sunday brunch was impressive. In fact, we felt we were staying at a great bar/restaurant with an attached spa/hotel. The hotel guests are a mix of upscale wine/food tourists and business people attending meetings at the hotel. Most arrive by car (parking is 7 Euros per night), but it is possible to arrive by train via Kaiserslautern and Neustadt and walk to the hotel from the Deidisheim train platform. You can rent bicycles for 8 Euros per day. Wifi costs 4.50 Euros per hour, but if you ask at the desk you can get 1/2 hour per person per day for free. The hotel is "dog-friendly" for 9 Euro's per night. Breakfasts are not included in the room price, but highly recommended. The only "cons" I could find were the expenses (it is a destination resort/business hotel), and there is no air conditioning. Each room does have a big ceiling fan and big windows that open which help. Still, for the service, food, location and condition of the hotel, I give it high marks and would certainly come back to this hotel again.
"Hotel that grows on you"
12/07/12 wineguyindia New Delhi, India
I have stayed at this hotel for the last 6 years, spending about 27 nights. It has almost become a second home when I travel to this part of Germany. Comfortable and clean hotel. Nothing much has changed since I started staying there. If the weather is nice, it is lovely to sit outside in the garden. The sunroom is lovely for morning breakfast. Staff is very friendly and helpful-especially at the Reception. Restaurant service can be mediocre when there are a lot of people but charming at dinner time. The right room can offer a nice view of the small vineyard. In short- 'I have got accustomed to its face'.
"good for business"
11/30/12 wfritschi rüsselsheim
After a break I stayed once more in this hotel on the "Deutsche Weinstrasse". The Hotelservice was better than in past times. Check in and out quickly. Good local breakfast in the "Wintergarden". The rooms are a little bit dated and small but clean and for one night absolutly ok. In about ten minutes your are downtown ( without car!).
"short and to the point"
11/20/12 Martin D Frankfurt, Germany
great staff, a place dies or lives by its staff and they score 100% here, but the hotel itself is just ok - nothing wrong just ok, but well worth a stay. we were on a training course wanting loads of strange stuff like ice, instant coffee, (dont ask) but the kitchen helped us all the time - very helpful
"Average expected more from Steigenberger"
10/17/12 tiswas01 Baden
Staff in the hotel was friendly. Hotel was overbooked so i refered to the outside guesthouse. This rooms were a bit old fashioned and could have been cleaner. Cobwebs in corners. Business lunch and dinner (buffett) was very standard. Breakfast was very good.
"Really nice hotel in Deidesheim Germany"
06/28/12 Silverwoods Vernon, B.C.
First time in this hotel chain and my first time to this part of Germany. Both are outstanding. The hotel is located in one of Germany's fantastic wine regions. I can see the rolling hills/mountains from my hotel room window. I slept with the windows open which allowed for some incredibly fresh air to fill my lungs. It is in the country so traffic noise wasn't an issue. However, the birds started chirping at about 4 am but i am totally cool with that! There is a vineyard in front of the property which adds to the charm of the place. This area is definitely worth a look/visit. If you are in this area, i recommend the Steigenberger hotel. It has a "country inn" feel to it. It's a 3 rise hotel with a great restaurant which serves excellent food and deli-icious German pilsner. The room is simle, clean and efficient. The reception (and staff) were pleasent and efficient. The beds were great and the breakfast was yummy. Everything in this hotel is really well taken care of and efficient. I would definitely recommend staying in this hotel and visiting the area.
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