"location good for office event and shopping"
Hotel staff very helpful. Actually gave us the plug end to a cell phone someone had obviously left behind so that we could charge our phones. Everything clean and fresh. Comfortable bed. Pull-out table most helpful. Constant coffee in lobby nice.Genuine Hotels.com guest review
"Fantastic find in Boston!"
Excellent hotel at a very fair price. Staff is friendly and helpful. Rooms are nicely appointed and immactulate. Privacy respected. Location convenient to all. Thanks!Genuine Expedia guest review
"Courtyard by Marriot"
It was a very nice hotel and the accomodations were comfortable. We were disappointed with the location. The area was not nice. The staff was friendly and it was nice to have a king sized bed. I did not like the air conditioning running all through the night.Genuine Hotels.com guest review
"Good inside bad neighborhood"
The hotel was a nice looking one, but their was unexpirenced staff, and though there was a nice plaza around the corner I witnessed a mugging and several shady activities. I won't hold the hotel accountable for the circumstances this past weekend in the city for the lockdown but I will hold them accountable for the location and how far it is from the […] heart of Boston. It was too far out of the city to charge that large of a price. Read moreGenuine Hotels.com guest review
"Great location, not-too-smart front desk staff"
This Courtyard is close to a subway stop so that was very convenient. Our room was clean. My only complaint is the front desk staff. They weren't rude, just "slow." One staff in particular had to repeat a reservation number several times before he got it. Then when I handed him my credit card, he asked if I had another one because it was expiring on […] 9/14. Huh? Then he eventually "got it." The same staff asked us if we had paid for the airport shuttle. So we did and we paid $10 for two passengers. Then he issued us two different looking stubs. Then it turned out, the driver didn't even ask for the stubs! We also left out bags for safekeeping so we could continue exploring the city after check-out. When we got back, they couldn't find our bags at first. So the rooms are great but you may need a bit more patience dealing with the front desk staff, or maybe just that one guy in particular. Read moreGenuine Expedia guest review
It was just perfect for us, and very helpful service people.Very useful and generous shuttle service.Genuine Hotels.com guest review
"Great Price for Being 2 Stops from South Station"
Just two stops away from South Station on the T Red line, the rooms at the hotel are priced quite a bit lower than being "in town." Absolutely no issues with cleanliness or service, very much in line with any room at a Courtyard Marriott. It does take a 5 minute walk to get there from the T station and it is not located in a upscale neighborhood. But […] it felt safe enough to make the walk even at night; there are often other pedestrians around. Hotel is 15 minutes away from the airport and offers a 5 dollar shuttle ride there. Read moreGenuine Hotels.com guest review
"difficult to find"
very nice hotelGenuine Hotels.com guest review
Very comfortable and clean. I wished breakfast was included in the price but very satisfied overall.Genuine Hotels.com guest review
Overall, we were very pleased with the hotel, in all aspects. However, the directions for getting to the hotel that are given on the website are very confusing. Once you make a single mistake while following those directions, it is nearly impossible to find a way into the hotel parking lot without driving down a one-way street!Genuine Hotels.com guest review
"Excellent Hotel - Close to T"
Room was very clean, comfortable and well decorated. Bed was comfortable. Short walk to Andrew T stop. Checkout was quick. Staff was friendly and helpful. Price was reasonable.Genuine Hotels.com guest review
This hotel is a fantastic find. It's just minutes from downtown Boston, clean, new and VERY reasonably priced. The staff were extremely helpful and friendly. The only thing I couldn't rate a "5" is the climate control in the room. It is really noisy and blows so hard the blackout curtains didn't stay closed. But this is a minor nit. If you are looking […] for a great buy on a hotel for a Boston trip, stay here. Read moreGenuine Expedia guest review
We enjoyed our stay at this hotel. The bed was comfy and the ro was a nice set up. The location is a little confusing to find using GPS due to one way streets. The only negative was the heating/ac system was very loud every time we changed the temp. Good parking and 7 min drive to the center city and Boston attractions.Genuine Hotels.com guest review
Do n't feel save we were trying to call front desk person for the security past midnight , got no answer until 20 min later.Genuine Hotels.com guest review
"Great hotel for Boston"
My girfriend and I stayed at this hotel on a Friday night for a mini vacation we planned. We attended a Celtics game Friday night and a Bruins game Saturday @ 1pm. Andrew station and the red line is only a 5-10 min walk away, and only a $2.50 charlie ticket ride away (20 min) from North Station. The hotel gave us a parking pass for the night and I asked […] them to extend the time on it past noon on Saturday which was done with no problem. I will say for $120 after taxes & fees, this was the best deal i could find in the greater Boston area. Read moreGenuine Expedia guest review
This hotel was very convenient due to it's location. It is going through some renovations to update the hotel. Our room was very clean and the bed was very comfortable. They may have rushed through renovations in the bathroom because the floor had many loose floor tiles. Overall it was a good value. I would stay again.Genuine Hotels.com guest review
"free parking, near downtown"
receptionists are nice, polite and helpful, they provide our family a rollerup. But the hotel is not good for family. Location is near downtown, only 4.8 km to NEC, Northeast university, etc. free parking!Genuine Expedia guest review
"clean, friendly, great location!"
This hotel was perfect for us! It was right off a main highway, near a lot of stores/mall and restaurants. It was very clean and the staff was very friendly and accommodating. We will definitely come back to this hotel the next time we visit Boston.Genuine Hotels.com guest review
"BAD EXPERIENCE - Courtyard Marriott Boston South"
The staff tried to give us a king-size room with a pull-out instead of the queen-queen for which we PREPAID. When I went back downstairs and talked to the clerk about it, he told me that wasn't what I reserved -- a complete lie. Then, on top of that, he told me they didn't have any more queen-queen rooms. That turned out not to be true as well when […] another clerk found one on the computer. Then, they gave us a key for the wrong room, so I had to get that straightened out. Later, there were drunken teenagers walking the halls, yelling and goofing around, till 1:30 a.m. When they were finally kicked out, there were gunshots in the rear parking lot under our window, followed by a police manhunt with 6-7 cop cars driving all around the property. Worst hotel experience EVER. Read moreGenuine Expedia guest review
"Great hotel for decent price"
Good location not too far from downtown Boston. Great price compared to other hotels.Genuine Hotels.com guest review
"worst place ever been"
Worst place I ever stayed. Booked a king room bedroom, and got a two twin bedroom, poor costumer service, they were doing some renovation, lots of loud noise, went for breakfast one time only, and since that never used their restaurant, if you can call it like that. Defiantly I would never ever stay at Courtyard.Genuine Hotels.com guest review
good service, place and service. convenienceGenuine Hotels.com guest review
"Good hotel in Boston"
This hotel is close to the T station (Andrew at the Red line), the bed is soft and very comfortable. Yet we found tear on the sheet we were ready to sleep....everything is perfect except this shortcoming. But will still come back again next time.Genuine Expedia guest review
Room was comfortable and clean. Lobby was nice. The staff was attentive and friendly. The Hotel was difficult to find with the directions given but was well located for our needs and that's why I picked it. We would stay there again.Genuine Hotels.com guest review
"Excellent for park, sleep, fly"
We stayed at this hotel the night before flying to Dallas. We chose it for it's park/sleep/fly package which we've done at other hotels in the Logan Airport area. This experience was one of the best. The location is close to the airport, the shuttle was quick and the rooms and public areas of the hotel were clean and comfortable. We will definitely […] use this hotel again the next time we travel. Read moreGenuine Hotels.com guest review
"Great Stay, but little noisy"
Overall great hotel, very friendly staff. Good, clean room. I stayed one night on a friday night and only complaint was that it got noisy in the middle of the night with people returning from presumably a night out - not sure though if this is usual problem at the hotel. Also my room was next to the elevator which made a lot of noise - try and avoid […] this if possible. Read moreGenuine Hotels.com guest review
Enjoy coming to boston and believe we found our new favorite hotel. Thank youGenuine Hotels.com guest review
TV remote control did not work well to power on/off; bathroom sink drain had a missing piece; no information in room about hotel amenities - pool hours, nearby restaurants...Genuine Hotels.com guest review
"Loved this place!"
Great location--easily accessible to the T and major roads. Also, rooms were up-to-date and very cozy!Genuine Hotels.com guest review
"a good hotel in S. Boston"
Smell of smoke, once, when a/c was turned on.Genuine Hotels.com guest review
"near target but too far way from central boston"
i wasnt expecting a fairmont hotel and was very pleased with what i got!Genuine Hotels.com guest review
"nice hotel , rough area"
nice hotel , run down neighborhood. i did not feel comfortable walking to subway station.....had to take a taxi instead for $30Genuine Hotels.com guest review
"Overall pretty good"
The hotel was pretty standard. We just stayed for a quick overnight. The front staff was not pretty helpful when we came in on an early flight and needed to check in early because we had a 2 p.m. wedding. After speaking with someone who happened to be a manager, she quickly got us the first room that was cleaned first by housekeeping so we had a place […] to get ready...the front staff did not offer that. Overall, room was nice but had a funny odor. The shuttle was a big plus and the drivers were cordial. Read moreGenuine Hotels.com guest review
"Not bad at all!"
I am a person who loves to get the most for my money especially when my options are limited. I booked this hotel a few weeks before my stay and I didn't have much to choose from since all the good hotels were taken and the cheap ones...looked cheap and disgusting. I did my pro's and cons and the Courtyard won. I'm glad it did b/c it worked out perfect!! […] They had a convenient shuttle to the subway (1 minute away) where we took ithe subway to Fenway ($5 roundtrip), free parking, nice lobby, clean good size rooms and better priced than any hotel right in downtown. I have stayed at many Courtyards and I am still not sure why I hesitate and think they aren''t, they are always the quite good. I would recommend it! Sincerely, Someone who is SUPER picky on where they stay. :) Read moreGenuine Hotels.com guest review
"close to Northeastern University"
Hotel was great. Directions were misleading since the hotel is located right behind a shopping area and you had to go through the shopping center to get to the hotel. No access from Boston St.Genuine Hotels.com guest review
"Good Location and Free Parking, otherwise only OK"
We chose this hotel because of the free parking and its proximity to the T (Andrew St Station, only a short walk away). We were pretty excited to find out that there was a hot tub, and it was the first thing we checked out after checking in. Unfortunately, it was caution-taped off and there was a sign saying "Jacuzzi Out of Order." We explored the city […] that night and the next day. After a long day of walking we decided that we would head back early iIF the hot tub was fixed and have a relaxing night at the hotel, otherwise (since there isn't much to do in the hotel's immediate area), we would stay out and see the nightlife in Boston. We called the hotel inquiring about the Hot Tub. The person at the front desk replied that she didn’t know it was broken and went to check on it then said it was fixed. We came back to the hotel only to see the same sign (located about 5-10 feet from the concierge desk) and the same caution tape. When we asked why they told us it was fixed, one person said "Oh it WAS fixed and then it broke again." (In the span of an hour?) Then the second concierge admitted that she actually didn't know what we were talking about and she thought we meant the hot tub in the “Jacuzzi Suite.” Disappointed, we went back to our rooms. When I went into the bathroom I saw that the juice I poured into the sink that morning was still there but easily washed away by turning on the faucet. How can you properly clean a hotel room without once turning on the water? Read moreGenuine Expedia guest review
Hotel staff were friendly, and hotel was very clean. Hotel was very hard to find, so be sure you have good directions. Location is pretty ugly. Our window looked out onto a Best Buy parking lot. Front side of hotel was a bit prettier. Swimming pool and exercise room were tiny. Hotel offers shuttle to and from subway station, so even though hotel is […] south, it is easy to get to all of the attractions. Read moreGenuine Hotels.com guest review
"Hard to find"
The hotel is standard Courtyard, so acceptable with clean rooms, indoor pool, etc. We used mapquest to get directions before we left and the directions were terrible. We could see the hotel, but could not get to it. Happens that it is behind a big shopping mall (great for those who want to shop and dine out), but the entrance to the hotel is not marked. […] It was very frustrating. If you stay here, get VERY good directions from the personnel staff itself before you leave home! Read moreGenuine Hotels.com guest review
Our double queen room was very comfortable especially if you are planning to stay as a family. For this price the condition, the cleanliness, the comfort is really amazing. We did not have any problems with the staff in general. All of them were really friendly. Also the location of the hotel is good. We took a cab to go to downtown and it only costs […] $15 (with tip). Read moreGenuine Expedia guest review
This is a good facility. I was very impressed.Genuine Hotels.com guest review
"A bit out of the way"
The room was nice ... comfortable ... clean. Nice looking hotel but inconvenient to the subway, especially if you have difficulty walking (not good at all for people in walkers or wheelchairs). Trying to get a taxi was like pulling teeth and the hotel staff were no help at all. The first night I was there the young man at the desk insisted I should […] take the subway rather than wait for the taxi ... I explained to him TWICE that I was new to Boston, did not know where the restaurant was where I was going to, and that I had not learned how to use the subway yet ... I had only arrived 2 hours earlier. "Well I'll call a taxi for you if you really want me too." was his answer. Waited for 1/2 an hour before calling the cab company myself ... and we only lucked out with a cab 15 minutes later because someone was being dropped off from the airport. Fortunately the restaurant was able to still seat us. For the rest of the stay we experienced the same unfriendliness from the hotel staff ... like we were a bother. (The management needs to do some customer service training). Neeedless to say, will not be staying there on my next trip to Boston. Read moreGenuine Hotels.com guest review
I love the 12:00pm check out! It gave more time to relax and enjoy my stay before checking out the next day. The staff was friendly and very accommodating.Genuine Hotels.com guest review
Beds in my room were the most uncomfortable my wife and I have ever slept on. We did notice that new mattresses were being moved into rooms so the hotel may be in the process of upgrading them. They need to. Price of breakfast too high. Hotel is convenient to downtown and ok for 1-2 nights. Fix the bed issues and it would be quite good.Genuine Expedia guest review
"Not the best location but close to the T"
Not bad. The free parking was a plus and the free shuttle to and from the T was a bonus.Genuine Hotels.com guest review
"Great value for Boston"
We spent 5 nights in Boston for a graduation event. The Marriott Boston South was comfortable and quiet. It is a long walk to any services or the MBTA terminal but that was not a big deal. Best thing is that is was half the price of similar accommodations.Genuine Hotels.com guest review
"Nice hotel, great location, but could be better"
Hotel was pretty good, location was good, close to the Andrew station so it's easy to get to everywhere in the city and close to the airport. Pool and hot tub were small. There are several chain restaurants within walking distance but nothing attached to the hotel. Continental breakfast had the typical variety but the eggs were soupy and disgusting […] so it wasn't worth the $12 price. Better off hitting the Dunkin Donuts near the station. Read moreGenuine Expedia guest review
Great service and attention to detail. 4 star level customer service bGenuine Hotels.com guest review
Goo ooo ooo ooo ooo ooo ooo ooo ooo ooo ooo ooo oood hotel stayGenuine Expedia guest review
While not cheap, this is an affordable FOR BOSTON option if you want a higher-end facility. No restaurant for dinner, but room service came very quickly from a local Italian eatery and the food was very nice. Some chain restaurants are a short walk away in a giant shopping center (where there's also various big box stores in case you need necessities). […] Breakfast is pricey and just adequate at the hotel. Pleasant pool/hot tub facility, and a congenial lounge area for evening. Read moreGenuine Hotels.com guest review
Convenient with respect to getting to and from UMASS Boston. Excellent service and well maintained facilities. Good internet connection and free local calls were convenient amenities. Only sorry that I could not get Marriott Points because I booked through hotels.comGenuine Hotels.com guest review
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