Service was poor. Cafe staff seemed to dislike their jobs and it showed in their customer service or lack of. Ordered breakfast, didn't receive food until we went back up to the counter 20 minutes later to find that they never put the order in to be made, only customers in the cafe at the time. Staff seemed very preoccupied with other things, other […] than their customers. Complaining about having to work the weekend loud enough that we could hear. We picked the marriott because they had a cafe in the hotel and we liked the convienience, instead on day 2 we went to Starbucks up the street and had an excellent breakfast before heading back to washington. Read moreGenuine Hotels.com guest review
"No free breakfast"
Ok but they haven't change their offering for over 10 years. Not really set for family travel.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Wonderful front desk help!"
Wonderful front desk help! Great hotel, clean room, and ordered room service which was a great meal from across the parking lot!Genuine Hotels.com guest review
Overall, everything was great. One thing I'd like to see improved is the pool. There was a lot of hair in the pool and it smelled funky. The temperature was nice and warm, though.Genuine Hotels.com guest review
This was my first stay at this hotel. There was a small but nice workout room which didn't seem busy so I had the room all to myself! Room was very spacious with a King size bed and a sofa. My only small complaint was that the walls and ceiling seemed a little thin. I could hear the people above me walking around all the time. But it wasn't terribly […] distracting and it didn't wake me up or anything. Very nice hotel. I'd definitely stay again! Read moreGenuine Hotels.com guest review
The water for our showers were cold and that was at 5 am. The water pressure was a drizzle. The maids did a great job on the cleaning. The staff was very nice. The cost of the hotel was ridiculous for what we got.Genuine Hotels.com guest review
"Super clean just. Off main road"
Overall great place. Tiny pool if u have kids but niceGenuine Hotels.com guest review
"Excellent location close to everything"
The staff were very helpful and friendly. Anything we needed or had questions about they were very knowledgeable. We had a great time in and out of the hotel. The pool and workout area were fantastic. Had a wonderful time!! Starbucks any time of day or night they were ready to get you whatever you wanted.Genuine Hotels.com guest review
"Good Stay at Marriot"
Overall we really liked the stay. The room was clean, nice amenities and it was quite even though it was almost full. The only downside is the breakfast was substandard. However there is a Montana Club next door that serves very good meals.Genuine Hotels.com guest review
We had great service and a nice clean roomGenuine Hotels.com guest review
Very nice, clean, modern decor hotel with a friendly, warm staff. The elevator shaft was located in our room, so you could hear it every time it went up or down all night long. Also, we really missed the continental breakfast. The "old" style was much easier and convienent. Very limited options and all of the choices of the combinations had to be explained. […] The decor was nice but the breakfast plan/choices will cause us to stay elsewhere next time. The convienence of eating breakfast at the hotel is of great value to us. Read moreGenuine Expedia guest review
It is our home away from home always enjoy our stayGenuine Hotels.com guest review
"Nice, as expected"
The staff was extremely helpful and friendly. The room was fine, just as one would expect from a Courtyard property. I would stay here again if going through Missoula.Genuine Hotels.com guest review
Very comfortable place to stay. Nice touch having Starbucks. Breakfast was a good value. One would hope that the price charged for the lodging would provide breakfast but no such luck.Genuine Hotels.com guest review
"Excellent Accomodations, sub-par staff"
Facility was beautiful, contemporary decor with all the modern conveniences. Coffee bar, state of the art fitness center and swimming pool. Too bad the service couldn't compliment the Accomodations. Staff was incompetent at check in (took 10 minutes to figure out how to check us in even though we were paid in full). Didn't get our wake up call and they […] didn't know how to make a latte even though they were proudly displaying the Starbucks name. I will go back again because of quality of the facility hopefully they upgrade the staff. Read moreGenuine Expedia guest review
"Comfortable stay, overpriced bistro"
I was pleased with my room and the overall cleanliness of the hotel. However, I was charged two different prices for the same thing at the bistro. When I asked about this, the gentleman on the second day was very rude and dismissive. The posted menu price was less than he charged. The breakfast prices were completely ridiculous, so I chose to leave […] early in the mornings to get a quality breakfast elsewhere. $4 for yogurt is a bit of a stretch. I would recommend this hotel to friends if the dining options were reasonable. Read moreGenuine Expedia guest review
Hotel overall is fine. The heater in our room cycled on every 45 seconds and ran for 13-15 seconds all night long. It is the window type heater, and they are generally noisy. This one kept us awake nearly all night long. Otherwise, the hotel met the standards of a Courtyard, which we generally enjoy.Genuine Hotels.com guest review
"Customer service at its best"
Kat who was at the front desk was absolutely wonderful and a representation of what great customer service should be like.Genuine Hotels.com guest review
"great staff - clean - tech difficulty with tv"
TV did not work - staff tried to get it to work but couldn't - they did offer to move me to another room but it was 10:30 at night and i was too tired to bother - I would have preferred a voucher for another stay but the young lady was not authorised to do that for me. Other than that the room was first-rate and the desk people were really nice. Smoke […] free is an added pleasure Read moreGenuine Hotels.com guest review
"Best stay ever!"
The front desk worker Kelsey was the most helpful person. We ended up having to stay an extra night because we got food poisoning from a restaurant in Missoula, nothing to do with the hotel. This was the nicest and cleanest hotel I have ever stayed in and friendliest staff I have ever experienced. I will now only stay here when visiting Missoula, MT. […] Even our room, the King size bed with the couch, looked exactly like the picture which is rare for hotels. Read moreGenuine Expedia guest review
first time ever got a call about items left in room.they called soon enough that we actually could go back before leaving town.Genuine Expedia guest review
"This hotel has issues"
Our car was blocked in by a vehicle that parked sideways in the parking lot a truck with a trailer so it blocked in several vehicles, hotel staff were unable to assist in anyway said there is nothing they could do. The hotel clearly showed no pets. We walked in after the car was blocked behind a couple that walked right past the desk with a dog on a […] leash with a pet carrier in hand as well. I just contacted the hotel because there is a charge on my credit card from them. They advised it is for incidentals and it will be credited back in 7-10 days. Read moreGenuine Expedia guest review
One of finest hotels we have stayed at. Up to date room, spacious.Genuine Expedia guest review
"Great Starting point in Missoula"
We rented Harley's from Grizzy HD and stayed a couple nights at this hotel before heading to Glacier. The hotel was comfortable, clean, and convenient and the staff was fabulous. We will definitely stay at this hotel if we are ever back in Montana!Genuine Expedia guest review
In town for a photo workshop. Staff was friendly and effifcient. Accomodations were exactly what I expected. Having a Starbucks on site was a big plus. Internet access was better than my previous stay at Niagara Courtyard. Handy location.Genuine Expedia guest review
"Great hotel squarely clean"
Just passing through on the way to Glacier NP. Clean room, hotel well maintained - staff is friendly and oh so helpful with local directions!!Genuine Expedia guest review
"Always a decent stay in Missoula / Reserve St area"
We've stayed in this hotel about 5 times now when traveling through or to Missoula, and each time has consistently been positive. The rooms are well insulated against noise, clean, and well appointed. In particular the rooms have a very modern feel to them, upscale looking furnishings, etc. The location is great if you are looking for something near […] Reserve St or Big Sky Brewery (concerts) / Airport area. The guest staff have always responded quickly and politely to requests for additional items such as extra coffee or toiletries, lighting the firepit in the outside patio (recommended!), etc. The only negative I can think of is breakfast isn't free, although the paid options do look nice. Read moreGenuine Hotels.com guest review
"Nice hotel conveniently located near to the airpor"
I had a comfortable nights sleep. I did not use any other facilities.Genuine Expedia guest review
We were upgraded to the handicap suite. It was spacious and comfortable. I thought the receptionist said that breakfast was free but learned the next morning that it was not.Genuine Hotels.com guest review
We arrived in the late evening and they upgraded us to a suite. It was spacious and comfortable, so we were satisfied.Genuine Hotels.com guest review
The location of this hotel is great -- right off I-90 and near restaurants, and the facility is clean as expected. But what blew me away was the outstanding staff. Hands down the most friendly and helpful hotel staff I've encountered.Genuine Expedia guest review
We were told by hotels.com that the pool was open 24 hours...they closed at 11. We were also told they had continental breakfast. There was none. Everything had a price attached. Very disappointed.Genuine Hotels.com guest review
"Way to expensive...."
Overall it was just like any other hotel, except no contintental breakfast....WAY TO EXPENSIVE!!!!!Genuine Hotels.com guest review
The noise from the hallway and the adjacent room was disruptive. The breakfast wasn't free. I find this ridiculous. I booked this hotel counting on a free breakfast in order to accomodate my kids. But no, it was almost ten dollars. We won't ever stay at Mariott again.Genuine Hotels.com guest review
"Great place to stay...get top floor room"
This hotel is very clean! Modern looking, nice and comfortable. The only issue is there is no sound proofing between the floors as we heard the person who was above us very early in the morning (before or right at 6am). It sounded like an elephant above us and we couldn't sleep....and after the week we had we were looking forward to sleeping in! I would […] ask for a top floor room. Otherwise, this hotel is very nice and close to a yummy place to eat called The Montana Club. I highly recommend it (best steak ever)! Read moreGenuine Expedia guest review
too pricey for this hotel. nothing special and restaurant is not open in the evening. will not stay here againGenuine Hotels.com guest review
"Courtyard by Marriott, Missoula is wonderful."
The kids loved the indoor heated pool, I loved their fitness room, and the breakfast buffet is fabulous. If you stop over in Missoula, MT, I highly recommend it.Genuine Hotels.com guest review
The hotel was wonderful the service was good bed were very comfy and the big plush pillows were wonderfulGenuine Expedia guest review
"Good place to stay"
Excellent stay, clean, large room, and a comfortable bed.Genuine Hotels.com guest review
"would rate hotel overall as good"
The room was not ready when we arrived to check in at 5pm, but they did find us a room about ten minutes later. The bed was hard and very uncomfortable to sleep in. Overall, the stay was good.Genuine Expedia guest review
room was clean and bed very comfotable morning breakfast was good with many choicesGenuine Expedia guest review
"Easter in Missoula, Montana"
Excellent facility. The ONLY issue we ran into was the temperature of the swimming pool (unpleasantly cool).Genuine Expedia guest review
As with this chain, one can be assured of good service and equally good rooms.Genuine Expedia guest review
This hotel stay was wonderful, clean, and quiet. The pool and hot tub was nice and clean. Plus the location is great on reserve!!Genuine Hotels.com guest review
Comfortable room, clean, and curtious staff.Genuine Hotels.com guest review
It was a very new, clean hotel. Very close to everything and comfortable.Genuine Expedia guest review
I loved the large room. Plenty of room to spread out and relax. The bathroom was spacious as well. I especially liked the decorations and homey touches. Paying for the breakfast was a joke. I've had better breakfasts at other hotels for free. I guess you're really paying for the silverware on the table. Not worth it at all.Genuine Expedia guest review
"Perfectly comfortable stay"
Comfortable room, spacious bath, free wi-fi. All good! One recommendation: include breakfast with the room rate. The all-inclusive rates make Hampton Inns very appealing.Genuine Hotels.com guest review
Loved the breakfast! Restful room.Genuine Hotels.com guest review
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