"Creaking sound from room above."
If you stay here, check the carpet and look at the sheets before unpacking. My bottom sheet had some crumbs on it so obviously the sheets had not been changed! Also the carpet had not been vacuumed. My biggest complaint was that the room above creaked loudly when someone walked around. This happened until 1:30am and started again at 5:30am. Needless […] to say I didn't get much sleep! The plus was the friendly staff. Read moreGenuine Hotels.com guest review
"December in KC"
My party had six adults (3 Rooms) and we found the accommodations excellent. The public areas and rooms were very clean, neat and pleasantly decorated. The breakfast was superb. The rooms are quiet, the beds comfortable and the staff was friendly. The lack of an elevator was a distraction for one of our party. The WiFi did not work in the lobby or breakfast […] room but worked fine in my room. The location is very convenient to downtown Kansas City, MO. Read moreGenuine Hotels.com guest review
We had a really good stay! Olivia was very helpful!!!!!Genuine Hotels.com guest review
"Perfect for KC Chief/Broncos road trip"
It was perfect for the price and mission, KC chiefs football game. We could not ask for more, double queens, close to nightlife and walking distance for food and beverages for game. Will do again next year, for the group of 10.Genuine Hotels.com guest review
Ive stayed twice in 2 weeks. The hotel is close to KU Medical and the and provides a shuttle. Room was clean but both stays my room lacked a comfortable mattress. Good value for the cost. Will be back.Genuine Hotels.com guest review
Room clean no problems except refrigerator to cold and froze everything. Turned all the way down and still too cold. Overall great stayGenuine Hotels.com guest review
"Enjoyed our stay!"
Hotel is close to interstate, eating facilities, friendly staff, good breaksfast. Great for price!Genuine Hotels.com guest review
We stayed for a concert at the Power & Light district, hotel offered free shuttle to and from. Was great. Room was adequate. Located by several places to eat. Would definitely stay again.Genuine Hotels.com guest review
"Junk except shuttle"
The room was dirty! There was old drinks left in the fridge and stains on the towles. The coffee maker was broken and no hot water!! So upset with everything. When I went to say anything the next day, the front desk clerk was rude and unable to do anything. Its one thing to not be able to do anything but atleast pay attention and do your job. Same goes […] for the overnight clerk. It was just like we were bothering him. The ONLY good thing about this hotel was the shuttle driver Shawn. Very nice, helpful person. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Lack of Service from Hotels.com"
The only problem I had was that Hotels.com didn't transfer my reservation to the hotel so I had a little bit of a problem checking in. But, the front desk clerk did a great job getting the issue solved. I will not be using hotels.com in the future if stuff like this is going to happen. Instead of a quick check in, it took 20-25 minutes. I used hotels.com […] because I thought it would be easier, but I was very disappointed in hotels.com. Read moreGenuine Hotels.com guest review
"Okay in all areas."
We had an emergency transport to KU hospital. All the staff was nice and friendly. Breakfast was horrible! Room was decent. Corners were dirty in the bathroom and the bedding area. Workout are needs to be cleaned and maintained better. I recommended others to stay due to the location close to KU. Price was high.Genuine Hotels.com guest review
Very happy with this stay. Great breakfast! Staff is accommodating. Great location next to UKMC.Genuine Hotels.com guest review
Cleanliness and quality of service is all right. Location is quite far from the city proper.Genuine Hotels.com guest review
Comfortable hotel, great service, no complaints.Genuine Hotels.com guest review
"Noisiest room EVER"
The room was VERY noisy! We were on the first floor and we could hear every step the people upstairs took. The floorboards squeaked, we could hear people walking to the bathroom, getting up in the morning and coming in at night. We stayed 3 nights and it was miserable.Genuine Hotels.com guest review
"Quick trip to KC"
Very good stay, great value for what I paid. There were several good restaurants in the area. I would definitely stay here again.Genuine Hotels.com guest review
"Not to far from it ALL!!!"
If you don't have a car you'll be fine.You got a few eating places close by.A gas station a few feet away.They offer a nice breakfast.I will be BACK!!!!Genuine Hotels.com guest review
The best beds to sleep onGenuine Hotels.com guest review
Room served it's purpose. Bed was not firm enough & sheets too thin. Had everything we needed in room. The overall hotel was satisfactory. No elevator and steps to second floor were not kept clean. Great breakfast! Employees were nice and helpful. Price was right!!! Location ok for our purpose.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Mediocre hotel - ok for one overnight"
Older hotel, slightly rundown. When pulled bedding down, a room card was between top sheet and blanket. To me it meant the bedding had not been changed and that the housekeeper just pulled up bedding and tucked in. Front desk was nice and had housekeeping come change bedding. Employee in charge of breakfast was very friendly though most of the food […] was warmed from cans or frozen. Not enough hot water for 2 showers in a row. Read moreGenuine Hotels.com guest review
"Not a good choice, rude staff, no good location"
The hotel was not in a nice neighborhood, very little nearby, we were not comfortable walking around. We arrived early and were told to go away and come back later. When we returned, we waited for 20 minutes for someone to come to the desk, that person could not check us in, so we waited an additonal 10 minutes. The room was on the low end of the scale […] and noisey. Checking out was also laborious. We would not recommend this hotel to anyone Read moreGenuine Hotels.com guest review
Horrible customer service we left the hotel after the heater in the room wouldn't work. The hotel would not refund the room.Genuine Hotels.com guest review
"Leaves a Bit to be Desired - BUT OK."
Arrived around 6 PM - Staff friendliness - average. Room was quiet. Carpets looked like they had not been vacuumed for a month. Hair in bathtub. Room was poorly stocked with usual supplies (shampoo, soap, coffee etc.). Bed was comfortable and appeared clean. No tub floor mat was supplied. TV remote did not work properly. Breakfast was great and staff […] very helpful. Morning staff much friendlier and helpful. Hotel is near highway w/easy access to downtown. Neighborhood ???? Overall stay was OK - Did not spend much time there. Could have been a lot cleaner although it looked like they were doing some remodeling. Read moreGenuine Hotels.com guest review
"Run on the cheap"
The rooms are generally clean, but the AC control did not work, the breakfast too was 90 deg. No coffee cups, the forks break, and the eggs are rubber. Upon check in there were no hand or face towels, the smoke alarm was chirping, no Kleenex, or shampoo. There is also no elevator in this hotel.Genuine Hotels.com guest review
"Anyone could do what these people do."
The good news, the shuttle took great care to bring my ailing daughter to the childrens hospital at 3 in the morning & brought us back. I thank them for that. The Applebees & Sonic restaurants are right across the lot, extremely convenient. Now if the building was in repair this could almost be a 4+ review. Our first room had wires hanging out of the […] ceiling, the door didn't auto lock but the room was well furnished. When we addressed it the girl at the counter tried to act as if as long as we didn't leave we can lock the room from the inside because they are all booked. They found us another room which I am sure they knew was in disrepair. The fridge didn't work as we didn't know til morning. the room was a little bigger but lacked the furnishings the first one did. This door was a wrestling match to open and close but did actually electronically lock. Mind you that the previous room didn't and the guy told us the parts are on order. Why he couldn't change the door lock to the first room with better furnishings is beyond their ability I guess cuz besides the hanging wires it was almost a good room. We had no where else to go being a busy NASCAR/Playoff weekend in KC . It is however located close to I-35 and I-70 and only about 10 minutes from the speedway. My hats off to the driver for getting my lil girl to an urgent care hospital. He should go work for a hotel worthy of him but my thumbs down to lack of simple maintenance and staff treating it like its normal. Read moreGenuine Hotels.com guest review
"some good, some bad"
Room assignment was to be NO-Smoking. We are non-smokers, but the room smelled suspicious. Confirmed when we were home and unpacked our clothing, it definitely smelled strongly of cigarette smoke ;( Breakfast offerings were quite satisfactory and enjoyable ;) Nice location for this particular trip.Genuine Hotels.com guest review
"We were there for a wedding so the location good!"
It was very pleasant only thing that would have been nicer was elevators for my elderly mom!Genuine Hotels.com guest review
The hotel room was clean..the beds were comfortable...the lobby was not too inviting. It could definitely use some sprucing up. The overall scent of the hotel was not too pleasant.Card key did not work at back door entrance, so a rug was placed in it to keep door from shutting all the way. Poor security!!!Genuine Hotels.com guest review
"Nice place to stay."
Nice place to stay for the pricepoint.Genuine Hotels.com guest review
"I will always stay here when in KC!!!"
The room was clean. The quality of service was extraordinary! The vending machine was out water one night, and one of the maintenance men offered to run down to the Service station to get me one. I've never heard of such service! The location was great. On a main street that will take you all around the city; especially close to downtown.Genuine Hotels.com guest review
"average at best"
Looked a little shady from the outside but it was close to the hospital where my family was. Trusted the pics on hotels.com and was satisfied. Front desk people were very unprofessionalGenuine Hotels.com guest review
Not happy with service.Genuine Hotels.com guest review
"Good for the price"
Room was clean. Nothing too fancy about this place. I would stay again next time I am around. Staff was very friendly. Breakfast was decent.Genuine Hotels.com guest review
It was good.Genuine Hotels.com guest review
Norma, front desk clerk was extremely friendly and accommodating the hotel was exactly what we needed the prices were friendly and the housekeeping staff was professional. The maintenance guy (didn't catch his name - the motorcycle man was very helpful as was the kitchen staff. GREAT JOB GUYS!!!!!! I will definitely be back again And I'm already telling […] others. Thank YOU from the Clark, Reeves and Nelson family. Read moreGenuine Hotels.com guest review
"Would stay again!"
Our family stayed in two rooms, for two consecutive nights while our mom was in KU Med center. It was close to the hospital, and walking distance to good food. Employees were nice and accommodating. Could've been a little cleaner, (hallways and hot tub). My room smelled bad,and hair dryer was broke, but the other room was great. No old, nasty bedspreads, […] AC worked great, good free hot breakfast. All in all, great value for the money. Read moreGenuine Hotels.com guest review
"Comfortable, great breakfast ... NO wi-fi?"
In almost all ways, this was a very nice hotel ... convenient to the highways, not far from downtown, breakfast was excellent, and the bed was perfect. Only complaint: barely ONE bar in our Wi-Fi sensor, so we just put the computer back in the car and drove home the next day to get our email. Maybe that was just OUR room, but it was a bit irritating […] when they advertise having the service. Read moreGenuine Hotels.com guest review
Nice place close to the WWI memorial and Boulevard brewing. Easy access and clean.Genuine Hotels.com guest review
The linens and towels need to be replaced. When we checked in, the clerk at the front desk was rude. The beds were comfortable, but the air conditioner was very noisy.Genuine Hotels.com guest review
"close to the freeways"
everything was fine the continental breakfast was greatGenuine Hotels.com guest review
"good value at convenient location."
I liked the hotel overall. No exceptional luxury, but they also do not claim to offer that, so that's okay. WiFi service did not work consistently but I have had that experience even at more expensive places. Breakfast is the typical American hotel breakfast but okay. The lady that ran the breakfast room was extremely friendly, polite, and helpful. […] Housekeeping came very late, so when I wanted to take a nap at 3 p.m. on a Saturday, I had to send them away. But everything was clean. You have to bring your own shampoo... Read moreGenuine Hotels.com guest review
"Convenient Location and Friendly Staff"
Oak Tree was clean and well kept; the amenities (the ones I used at least) were on par with other hotels of that price range. Restaurants within walking distance were very convenient. What really impressed us during our stay was that even though their shuttle driver had had an emergency, the hotel still managed to find a driver to take us downtown at […] no cost within fifteen minutes. Great service and a very short ride to downtown made this stay well worth the price! Read moreGenuine Hotels.com guest review
"Fully met my needs"
Easy to find, well-located for my needs, basic comfort and amenities. Hearty breakfast. Helpful staff. The room was really musty, but the window opened fully (second floor). There was no bedspread and the a/c was loud. No frills, but a bargain for the price!Genuine Hotels.com guest review
This is a great place to stay on a budget. Beds were comfortable and room was clean. Very easy access to I -35 and I- 70. Only 4 miles to power and light district and downtown.Genuine Hotels.com guest review
"Nice room, lousy staff"
The positives: nice room. Aesthetically-pleasing. Clean. Decent hot breakfast. The negatives: the woman in charge of the front desk the night I stayed was NOT a pleasant person. She barked orders to her staff around right in front of customers and was very short and unhelpful to the customers themselves. I felt my questions were an intrusion on her […] time. When I asked for soap and shampoo because my room had neither, she said "we'll bring some up." I returned many hours later, still had no soap or shampoo, and she simply said "we ran out." No apology, no explanation (how does a hotel run out of these basic items?!) and certainly no soap or shampoo. She ruined what otherwise would have been a fine experience at a nice hotel. Read moreGenuine Expedia guest review
The staff was very friendly. The shuttle bus was very convenient to take to Power and Light. They even had a night shift shuttle bus driver that picked my friends and I up after Power and Light closed. We asked him to take us to Taco Bell to get food and he did too. Great experience. Will definitely be back!Genuine Expedia guest review
Close to the UMKC area. Good all around choice for the value traveler.Genuine Hotels.com guest review
"Friendly staff, convenient location."
Hotel was conveniently located - not far from downtown and not far from the Westport area, where we spent most of our time. The staff was super friendly and helpful, and the room was comfortable. I enjoyed my stay.Genuine Hotels.com guest review
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