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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (1) | 1.0 |
| Business | (1) | 1.0 |
| Romance | (0) | 0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (0) | 0 |
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The property is undergoing renovations. The following areas are affected:
Asuka - A traditional Japanese dining room serving Teppanykaki, Robotayaki, and sushi; two tatami rooms are available.
JW Lounge - This lounge serves an afternoon tea and pastry venue plus live music, International hors d’oeuvres, and exotic cocktails in the evening.
Pearl - Serving authentic Cantonese cuisine with seafood specialties. Private dining rooms are available.
Sailendra - A multi-level restaurant with several open kitchens and live cooking counters. A walk-in wine cellar boasts a large selection of wines from around the world.
24-hour room service is also available.
The recreational activities listed are on site; fees may apply.
One king bed with goose down feather duvet. 42 square meters (452 square feet). Large private bathroom with separate shower and tub. Desk. Cable TV with premium channels. Dual-line phone with voice mail. High-speed Internet (surcharge). Air conditioning. Coffeemaker. Minibar. In-room safe. Hair dryer.
All rooms include All rooms includeOne king bed or two twin beds with goose feather duvet and pillows. 42 square meters (452 square feet). Warms tones and natural lighting. High-speed Internet access. Executive Lounge access.
All rooms include Accessibility features1 king bed. Sofa bed. Desk. In-room safe. Cable/satellite TV. Premium TV channel(s). Multi-line phone. Voice mail. Clock radio. Minibar. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Bathrobes. Hair dryer. Iron/ironing board. Air conditioning.
All rooms include Accessibility featuresOne king bed with goose feather duvet and pillows. 84 square meters (904 square feet). Warms tones and natural lighting. Separate living area. High-speed Internet access. Private bath with separate shower. In-room safe (laptop size).
All rooms include Accessibility features"Safe, friendly"
Reviewed by a Hotels.com guest on Mar 4, 2009
The JW here was up to international standards, with an emphasis on entry security and good service. I chose to upgrade to executive floor to get club-level / breakfast and other benefits, like internet access, though not sure it was worth it (do the a la carte math first). I would stay here again.
Overall Rating
out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews