All hotels in Kantenah, Quintana Roo, Mexico
1 room, 2 adults
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Grand Palladium Kantenah Resort & Spa All Inclusive, Kantenah

4.5 stars
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710, Mexico, ‏‎800-491-6126
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Xetna beachfront resort with 14 restaurants, spa

  • Free WiFi in lobby and free parking

Main amenities

  • 422 guestrooms
  • On a private beach
  • 14 restaurants and 3 beach bars
  • Full-service spa
  • 9 outdoor pools
  • Nightclub
  • Rooftop terrace
  • 4 outdoor tennis courts
  • Beach umbrellas
  • Conference center
  • Airport shuttle
  • In-room childcare

What’s around

  • In Xetna
  • Xpu-ha Beach (3.6 mi / 5.8 km)
  • Puerto Aventuras Marina (6.3 mi / 10.1 km)
  • CEDAM Museum (6.3 mi / 10.1 km)
  • Dolphin Discovery (6.4 mi / 10.4 km)
  • Chac Mol (7.1 mi / 11.4 km)
Good3.8 / 5
  • It's a very nice Hotel build into the tropival rain forrest. Very nice and big rooms.…Jul 29, 2015
  • Stayed at the resort for a wedding. Everything was perfect. Lovely room, excellent food,…Jul 20, 2015
See all 145 Hotels.com reviews
From 3,782 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $192
  • Deluxe Room
  • Deluxe Single Room
  • Mayan Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare

  • Children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking

Other information

  • All-inclusive (gratuities included)

Also known as

  • Grand Palladium Kantenah
  • Grand Palladium Kantenah Resort All Inclusive
  • Kantenah Grand Palladium

Policies

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs USD 10 per person, per day. Facilities include a sauna, a spa tub, and a swimming pool.

Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

WiFi is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • 14 restaurants
  • 3 beach bars
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in the lobby
  • Barbeque grills
Things to do
  • On private beach
  • Beach sun loungers
  • Number of outdoor pools - 9
  • Children's pool
  • Health club
  • Outdoor tennis courts 4
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Beach umbrellas
  • Swim-up bar
  • Tennis on site
  • Spa tub
  • Beach towels
  • Pool umbrellas
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 15
  • Year Built 2002
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old
  • Open from 9 AM until 11 PM
  • Lunch/buffet

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Bottled wine
  • Bottled liquor
  • Minibar
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia, the 7,000-square-metre full-service spa and fitness centre features an infinity pool, spa tub, and saunas with a garden view. Spa services and facilities are available for a surcharge, and include massages, facials, body scrubs and treatments, waxing, manicures and pedicures, hydro-massage, aromatherapy, and Balinese showers. Any of the 16 treatment rooms can be booked for couples or individual use, or guests can enjoy spa treatments outdoors or a massage on the beach.

Guests under age 18 are not permitted in the spa. All spa services require reservations.

Recreation

On Site

  • Health club
  • Outdoor tennis courts 4
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Aerobics on site
  • Basketball on site
  • Fishing on site
  • Miniature golf on site
  • Personal motorized watercraft on site
  • Playground on site
  • Sailing on site
  • Scuba diving on site
  • Segway rental/tour on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Grand Palladium Kantenah Resort & Spa All Inclusive, Kantenah’s small print

Also known as

  • Grand Palladium Kantenah
  • Grand Palladium Kantenah Resort All Inclusive
  • Kantenah Grand Palladium

Policies

Guests under 18 years old are not allowed in the spa.

This property does not have elevators.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs USD 10 per person, per day. Facilities include a sauna, a spa tub, and a swimming pool.

Airport shuttle service is offered for an extra charge of USD 45 per person (one way)

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Palladium Kantenah Resort & Spa All Inclusive, Kantenah

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