"Clean comfortable & convenient"
located close to office I was visiting and just down the street from shopping & restaurants . Only problem was I couldn't find the tv remote when I checked in. It was slightly aggravating, but the front desk quickly sent a new remote up when I called. Two days later I was preparing to check out and did a thorough check for personal items. Surprise! […] I found the missing remote between wall and bed (under bed skirt). You'd think housekeeping would have run into it with the vacuum before I checked in? Read moreGenuine Hotels.com guest review
PleasantGenuine Hotels.com guest review
"Great stay for weekend trips"
The hotel was easy with check in. Room was very clean and selections for breakfast at the small cafe were good. Very happy they served Starbucks and had food options on site. My only complaints were the ice machine on our floor was not working and there seemed to be a smell permeating from the room it was held in.Genuine Hotels.com guest review
"Convenient to 465"
Quality hotel for a basic overnight stay before the Indy 500.Genuine Hotels.com guest review
"Predictably great stay"
I first stayed at a Courtyard by Marriott hotel a few years ago. I loved how clean and updated it was. Since then I've only stayed at Courtyard when traveling, which is about five or six locations now. It's always been a nice stay. Castleton is convenient because it's right off the highway in a nice part of Indianapolis. I would stay here again.Genuine Hotels.com guest review
Will stay again.Genuine Hotels.com guest review
"Close an near most things we needed"
GoodGenuine Hotels.com guest review
Nice hotel excellent staff . Very noisy all night . Door slamming it was very disappointing .Genuine Hotels.com guest review
We had a great time while at the hotel. The only issue I had is that the staff use the pool to go to the other side of the hotel which isn't a big issue except their carts are very loud and echo in the pool room.Genuine Expedia guest review
Clean, nice staff. Good experience.Genuine Hotels.com guest review
"Very good experience."
Quiet. Very nice courtyard to relax in. Secure. Pool is a little small but pleasant. Spacious rooms with comfortable beds.Genuine Expedia guest review
"Close to shopping"
I liked how close it was to all the shopping and restaurants. The staff was very helpful in recommending eating places and such.Genuine Expedia guest review
"Okay for one night"
No luggage racks in the rooms so you put your luggage on the floor or on the coffee table or couch which means you can't use the fold out bed. Your only other choice is to put clothes in drawers. Too easy to forget them. No refrigerator so you can't keep any cold drinks or snacks in your room. Little "market" downstairs is limited and overpriced. Kitchen […] and dining area with breakfast was okay. No biggie and not worth the extra expense. Could get better breakfast at iHop. Starbucks coffee is good though. All service personnel are great, especially the breakfast girl. But very noisy housekeepers so if you like to sleep in, wear ear plugs. Pool was nice, relatively warm and clean but no bathroom close by so you have to go all the way back up to your room in a wet suit. Water in shower got scalding hot when it was slightly adjusted so be careful. All in all not great for the price. Would try something different next time. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott Indianapolis Castleton Thank you for taking to time to write a review about our hotel. We appreciate your business. I am sorry that there was not a luggage rack or refrigerator in your room when you checked in. We have both available upon request for no charge. I am sorry that the housekeepers were loud in the morning. I will follow up with my Housekeeping supervisor to ensure that the housekeepers are not so loud in the morning. I am glad that that you received great customer vice from my staff. At our hotel we pride ourselves on the great service that we offer to all of our guests. I hope that you will give our hotel another try on your next visit to Indianapolis.
The hotel room was extremely clean, along with the hotel lobby and hallways. Which isn't the case for all hotels. Anything I needed I was given right when I asked or it was brought to my room shortly after. The location is right off of 86th St, and extremely close to Castleton Mall. There is also a place called Latitude 39, which is a Dave & Busters […] plus Movie Theatre, Bar, Club, Bowling Alley, and Comedy Club. It is just in a great location, I would definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"A good stay"
Very friendly staff. Clean rooms and close to the highway.Genuine Hotels.com guest review
"Nice Hotel, difficult traffic pattern"
The hotel was very nice. The check-in was simple and fast. The only complaint was the difficulty in exiting the hotel as the street was very, very busy and even turning right out the hotel took several minutes of waiting. Ashley, who checked me in, went above and beyond in assuring I could have a room when I had reserved using the incorrect dates. The […] room was comfortable, however the TV was on the side of the bed. It swiveled but was still a tad bit awkward. Read moreGenuine Hotels.com guest review
"Nice rooms and amenities"
Staff was very kind and hospitableGenuine Hotels.com guest review
It was greatGenuine Hotels.com guest review
"Very nice and modern"
only con no Hot Tub or JacuzziGenuine Expedia guest review
"Not up to Courtyard Par"
Besides the strange blocked off entry (difficult to maneuver traffic cones in small space) the rooms had tired dirty carpet, inadequate covers (had to pull the comforter off the second bed) and no noise block - I could hear people pulling drapes in the room next door - huh?! My tub hadn't been adequately cleaned (really hate finding other people's hair […] on the rim - reminds me of a certain coke can incident in the 80's). Anyway, not up to par for Courtyard. Read moreGenuine Hotels.com guest review
"Like staying with friends.."
The hotel staff was AMAZING they went out of their way to make us feel at home and that we were staying with friends. The breakfast bar is awesome and has a good fresh individually cooked breakfast alternative than other continental breakfasts other hotels have. GREAT EXPERIENCE!Genuine Hotels.com guest review
"Nice get away!"
The staff was very helpful. And very nice. Them seem to like and know their job. Which is nice to see.Genuine Expedia guest review
The hotel was great and I loved that there is a mini fridge and microwave. Really convienite when traveling with kids. The only thing I would complain about it that the walls are really thin and our neighbors were very loudGenuine Expedia guest review
"Close to vintage market and Broad Ripple area."
Hotel was clean, bright and comfortable. Reception checking in and out were so pleasant and helpful. They serve Starbucks in the lobby, 24 hours! Only complaint was our neighbors who felt the need to run in and out of their room until well after midnight slamming the door each time. Must have had too much Starbucks! I would love to have a sound proof […] room! Read moreGenuine Expedia guest review
Room was very clean. A little older style but still nice. Older as in just a few years. No biggie. Staff great. Nice lobby and cafe. Easy access in and out. Good place.Genuine Hotels.com guest review
Very clean and modern hotel. The staff was very helpful and friendly. Cons include the hot tub being shut down and the breakfast was a bit pricey. All in all a very pleasant stay.Genuine Hotels.com guest review
"review of stay"
There was loose change and a gatorade lid on the floor of my room. I was disappointed The Marriot does not offer at least a continental breakfast for free. The bed was comfortable and I love the Paul Mitchell shampoo & conditioner. Overall, I would stay with Marriot again.Genuine Expedia guest review
I stayed at the Castleton Courtyard by Marriott last weekend for business, and was pleased. The room was clean, comfortable, and relatively spacious. I definitely felt that the quality of my stay was equivalent to the price.Genuine Expedia guest review
Nice weekend stay. Close to restaurant we visited (The Melting Pot). Quiet rooms, hotel staff was accommodating and pleasantGenuine Hotels.com guest review
The hotel posts having free coffee 24 hours in the lobby, went in the afternoon and was told its only available for breakfast. Also found a bug in our room. Booked through hotels.com and was placed in a handicapped room with a shower that I had to squat down to wash my hair. Also told we would have a balcony but we were on the first floor with a parking […] lot right outside the door. Way too expensive to have this many disappointments. Read moreGenuine Hotels.com guest review
"Nice Hotel in the heart of it"
The bed is so comfortable I almost hated to leave. Everything is right around the hotel. It's close to the interstate but very quite. Highly recommendGenuine Hotels.com guest review
"Great hotel in Castleton, IN"
We had a great stay at this hotel. The property was just re-decorated and it was lovely. The rooms are updated and clean.Genuine Expedia guest review
"it was ok"
It was ok, thought the pool would be bigger than a bathtub and the hot tub was under repairsGenuine Expedia guest review
"Good option for price..."
Good customer service, business center and location close to the Indiana Wesleyan University.Genuine Hotels.com guest review
"roamantic overnight in Indy"
Te hotel was nice and the staff was terrific. Very close to Keystone mall, castleton mall, and every restaurant you could think of. The staff was super fiendly. I can't say enough about the staff !! We had a first floor room but prefer off the ground - No problem. Asked for a fan because we are used to sleeping with the noise - no problem. Asked for […] an extra blanket - no problem. asked for early check in and late check out - no problem,. Read moreGenuine Hotels.com guest review
We had a pretty good stay at this hotel. Room was clean and comfortable. Good location. It did not have a continental breakfast which was inconvenient, but there is a Hardees across the street.Genuine Hotels.com guest review
"great vaule hotel"
The lady helping at the breakfast table was incredibly nice!Genuine Hotels.com guest review
We arrived late in the evening and, of course, were tired. The hotel clerk was a real smart aleck who was not the least bit friendly and did not explain any of the hotel amenities to us, including the breakfast. The room was clean and the bed was comfortable, but the AC was horribly loud each time it came on and woke us up all night long. I would not […] stay at this hotel again. Read moreGenuine Hotels.com guest review
Good, clean hotel, only downfall is no complimentary continental breakfast.Genuine Expedia guest review
Room and hallways seem worn and dingy. sliding glass door in room dirty and in poor condition. Lobby attractive and grounds beautiful. Sunday breakfast was very crowded without enough staff to bus tables and refill chafing dishes with hot food. Had to scramble to find spoons and coffee cups. Public bathrooms not clean. Exercise room not clean at 9 am […] on Sunday morning--it was obvious no staff had been in there in a while--lots of litter everywhere. Read moreGenuine Hotels.com guest review
"good location and value"
friendly staff. Clean rooms. Overall a good value and overall one I would recommendGenuine Expedia guest review
Room was very clean and comfortable. Staff was helpful and friendly.Genuine Expedia guest review
I was just there for one night and, unfortunately, did not have time to take in all the amenities. The room was very nice and the hotel appears to be well kept and up to date. Breakfast hot foods not very hot.Genuine Hotels.com guest review
"PERECT WEEK-END RELAXATION"
This was the most enjoyable hotel experience my wife and I have ever had. We wanted just a relaxed "get away" week-end and that's what we got. The employees were absolutely marvelous... friendly, helpful and just plain nice! THANK YOU!Genuine Hotels.com guest review
"No courtesy at the Courtyard"
The weekend front desk workers were rude and not helpful. We did not know breakfast was served at a different time on the weekends and had to have girls at a tennis tourney early. Not accomodating at all.Genuine Expedia guest review
The only inconvenience was created by the road construction which made it hard to get to from the south. That is not the fault of the hotel. We were very pleased with our overall experience. The hotel was very clean and nicely decorated. The children enjoyed the pool and breakfast was very good as well. The staff were friendly and helpful.Genuine Hotels.com guest review
We had a power outage, which was not the fault of the hotel. The staff handled it very well. However, I've stayed at this hotel over the past 15 years and the beds and conditions need some upgrades now. The breakfast was also the worst I've had at a Courtyard, ever. Management gets an A but quality is a C for a usually great hotel.Genuine Hotels.com guest review
"Wonderful customer service"
The hotel was located off the interstate enough to be easy to find but far enough to not hear the interestate from the hotel. We were treated wonderfully by the staff. They were also kind enough to overnight our daughter's baby blanket that was left in the room. I would definately choose to stay at the hotel again if we make it back to Indianapolis […] . Read moreGenuine Hotels.com guest review
"I'm a Phan!"
It was perfect!Genuine Hotels.com guest review
excellent older hotel surrounded by trees and nice landscaping, a nice escape from driving and a great cafeteria across the street.Genuine Hotels.com guest review
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