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Airai Water Paradise Hotel & Spa, Palau (all)

3.5 stars
PO Box 8067Airai96940Palau, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.6 / 5
Service
Fantastic service
Pool
Great pool
Cleanliness
Quite clean
Room
Room is all right
110See all 110 Hotels.com reviews
From 123 reviewsTripAdvisor Traveller Rating

Airai Water Paradise Hotel & Spa, Palau (all)

Hotel Info: ‎866-539-8117‎

from $143
  • Suite, Ocean View
  • Standard Room (Jungle View)
  • Standard Room, 2 Queen Beds
  • Honeymoon Suite, 1 King Bed
  • Standard Room, 1 King Bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Airai Hotel
  • Airai Water Paradise
  • Airai Water Paradise Hotel

Policies

Transfers via required shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Breakfast costs between USD 16.5 and USD 22 for adults, and USD 8.25 and USD 11 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby
  • Marina on site
  • Free water park access
  • Beach towels
  • Waterslide
  • Spa tub
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Rainbow Spa Cottage has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Airai Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Airai Water Paradise Hotel & Spa, Palau (all)’s small print

Also known as

  • Airai Hotel
  • Airai Water Paradise
  • Airai Water Paradise Hotel

Policies

Transfers via required shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Breakfast costs between USD 16.5 and USD 22 for adults, and USD 8.25 and USD 11 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 110 reviews

Airai Water Paradise Hotel & Spa, Palau (all)
Fair2.0 / 5
More Negatives than Positives
Booked this hotel for 1 night stay as my flight was landing at 1am and it's very close to the airport. The best thing about the hotel is the proximity to the airport and the breakfast that's included. Some major drawbacks in my opinion: no wifi in guest rooms - only in lobby/restaurant; the rooms need to be renovated - they are tired and old; they have to take you in a shuttle to get to a beach although they advertise they have a beach on their website; the a/c unit was difficult to use as the only directions were in japanese; the hotel staff spoke little english (official language of Palau is english). It did save me some money by staying here my first night in Palau, but I do not think I would stay there again.
1 night romance trip
Airai Water Paradise Hotel & Spa, Palau (all)
Excellent4.0 / 5
Great service
The staff were amazing. They went out of their way to accommodate any of our needs. The breakfast buffet was nice. The hotel is a little way from town, but their shuttle service makes it ok. They picked us up from the airport (prearranged) and took us to the airport very late at night. The beds are firm, but comfy enough. Wi-Fi was only in the lounge and pretty slow, but we got the impression this is typical on the island.
1 night trip with friends
Airai Water Paradise Hotel & Spa, Palau (all)
Good3.0 / 5
Back in the day......
The hotel has hints of what was probably a great resort, but is now dated and not well maintained. Room was clean. Staff was very friendly and helpful. The hotel is isolated and there is nothing to do there. A fine place for the money if you are touring all day while you are staying there. We stayed two nights while touring Peleliu, Rock Is., Jellyfish Lake, then transferred to the Palau Pacific Resort. If you desire a resort feel with resort amenities, Airai is NOT the place to stay.
2 night family trip
Airai Water Paradise Hotel & Spa, Palau (all)
Good3.0 / 5
Good for travelling with children
The staff really tries hard to please. They are exceptionally nice. There were issues with the air con in the room, flying roaches and seemingly only korean, japanese and chinese channels on TV. Wifi only in the lobby was good and bad. Many of the features of the water park were not functional and the outdoor bar was permanently closed. The food was pretty good. The staff made up for alot of shortcomings as they were really sweet despite the language difference. They were very kind to our children.
5 night family trip
Airai Water Paradise Hotel & Spa, Palau (all)
Excellent4.0 / 5
Great Scuba & Snaorkeling
Palau is for scuba & snorkeling only. If we went again, we would book a live aboard trip. There is not much to do otherwise.
7 night trip

See all reviews

Airai Water Paradise Hotel & Spa, Palau (all)

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