"Williams College parents weekend"
arrived after a long drive from the Atlantic city area of new jersey the "room" was spacious,relaxing....great views outside...close to WilliamsColllege where we were visiting our son for parents weekend. We will probably book our next trip with you. We really enjoyed our stay ! Thanks, Lorraine & Bard EdwardsGenuine Expedia guest review
Perfect. Immaculate.Genuine Hotels.com guest review
Excellent place. Went with my fiancé and will definitely come back in the future.Genuine Hotels.com guest review
"Attractive resort in the Berkshire hills"
We were surprised to find ourselves in a lovely suite with a view of fall colors. The suite included a kitchen, living room, bedroom and bath. There was a large-screen television in the living room, and a small tv in the bedroom. The living room also had an easy-to-use gas fireplace. Next time we may stay for several days!Genuine Expedia guest review
The hotel provided a nice seasonal list of local events such as great detailed information on how to reach several apple orchards. There is not a wide selection of restraurants close. It was a nice location and we did see a lot in just two days. The walls could use a bit more sound proofing.Genuine Hotels.com guest review
"Great place to stay in the Bershires"
This place was clean and very comfortable. It also had a good view of the Berkshires.Genuine Expedia guest review
Great location and nice staff. The rooms were nice and fine for a quick stay.Genuine Hotels.com guest review
"Beautiful Views all around"
I would definetly come back to this resort but i do have a couple pet peeves..... one was our fireplace remote was given out to another unit so we had to manually turn it on - big deal? - NO but it still made us feel that our room wasn't inportant as another was. (we had only a one bedroom) the other issue we had was that the floor above us was VERY […] noisy, slamming cabinets and heavy footed walking back and forth for most of the day and night.which was annoying. aside from that the unit was clean and pretty, (i wished our deck faced something other than the parking lot but the rest of the unit was very nice) Check out was simple aside from havign to do alot of the cleaning staff's job (striping the beds, washing, drying & putting away all dishes and empting trash in kitchen & bathroom - i thought that would b covered in our room price? Read moreGenuine Expedia guest review
"good, not great"
This would be a good place to lodge for an extended ski trip. The suite was large with a full kitchen. Since it was just 2 of us visiting our son at Williams, we didn't need all that- and it was a bit too far from Billsville to be convenient.Genuine Expedia guest review
I was very disappointed. We had looked forward to spending time in the pool and hot tub. And we were unable to do either. The hot tub was outside which in itself is a put off for this time of year. But additionally the only access to the pool and hot tub was by climbing a long steep flight of stairs! My husband has a hard time going up stairs and we […] had a second floor room...no elevator! Saturday night the lights blinked off and we could not reset the fireplace in the room. Sunday morning the blow dryer shut off as I was using it and it wouldn't work any more. Read moreGenuine Hotels.com guest review
very please and surprised by the whole experience in this place, very good all around, nothing I could find to complain about except TVs are too small to watch anything..Genuine Expedia guest review
"Home Away from Home"
Our stay at Villages was excellent. We relaxed in front of the fireplace, sat on the balcony viewing the gorgeous foliage, and enjoyed swimming in the heated indoor pool. Perfect time for us!Genuine Hotels.com guest review
Awesome geteaway.Beautiful pl.very clean.& very spacious rooms..we came with kids & loved the idea of a playground& indoor arcade rm..we had a very nice experience.Genuine Hotels.com guest review
Very nice and clean in door pool clean nice looking at mountinsGenuine Hotels.com guest review
Wonderful time. We mentioned that we did not sleep all that well the first night and there and them the bed was replaced!!!!!!! We'll be back!!!!Genuine Hotels.com guest review
"Clean & conveniengt Berkshires getaway location"
Pleasant time share development with nice rooms, but noise transmission between rooms made it less than perfect. Great location from which to explore the Berkshires. No daily maid service unless you are willing to pay $25 per day extra, and fresh towels are only obtainable on an exchange basis on 2 days during mid-week- you are out of luck for fresh […] towels for a weekend stay. Read moreGenuine Hotels.com guest review
Didn't stay at the hotel all day. Came back just to sleep.Genuine Expedia guest review
"Awesome Location.. Bed could improve..."
Had a very pleasant stay at the vacation village.. The only problem We had was the quality of mattress and bed. It was too noisy..The Hot tub and the swimming pool are AMAZING..Genuine Hotels.com guest review
The hotel actually looked like a timeshare resort. The one bedroom suite we stayed in had a full kitchen and living room. The batroom had shower stall and whirlpool tub. The suite was clean. There was no daily maid service. We had to make sure that we placed dirty dishes in the dishwasher and linens and towel in the tub before we checked out. The resort […] had many families with young and teenage children. If you are looking for a family friendly resort in the Birkshires, this place is a great option to consider. Read moreGenuine Hotels.com guest review
"Our weekend escape!"
Thank God... Day's Inn, etc were all sold out. So we got to stay at Village in at the Berkshires. We had a great time there. Pools were amazing. Room was perfect. We can not wait to go back.Genuine Expedia guest review
"convenient family vacation launching pad"
Convenient, well appointed little apartment. Perfect location for hiking at Mt. Greylock and situated within easy distance of either Williamstown in one direction or Pittsfield and Lenox in the other. Pleasant pools. Pretty view of nearby ski mountain. Folks do need to know that you are renting a condo -- what Europeans would call a self-catering flat. […] Nice if you want to cook some meals for yourself, have breakfast for kiddos in the room, etc. But you will need to strip your beds and remove your own trash at the end of your stay. Read moreGenuine Hotels.com guest review
"luxury in rural setting"
Resort offers a range of activities for adults and children. Rooms are modern and well-appointed. My only disappointment was the noise coming from the apartment above us. The ceilings could use better sound insulation.Genuine Hotels.com guest review
"Excellent Berkshire Family Getaway"
We booked the stay on a whim and it turned out to be a very positive experience. We are already planning our next stay! Loved the family activities, the pools, and the mountain views. The staff was friendly and accommodating. The suites are family friendly, clean, and very comfortable.Genuine Expedia guest review
"I would definitely go back"
It's a nice place, great location and close to Jiminy Peak and many attractions. They are very customer-focused with great amenities and alow pets.Genuine Expedia guest review
"decent accommodations ,but many problems recently"
Stayed this Spring at RCI.... was very hard to find .The staff told us by phone to just use our GPS (we unfortunately don't own one).For the 100 dollars we stayed (party of 2) it was clean & sufficient. We recently stay & took my sister & disabled mother.Upon entering unit there was bad smell of burnt food & the bathroom reeked of cigarettes. We checked […] in & wanted to swim but it was like Y ,with children running around yelling. No big problem,but we still had to pay big price for room & substantial resort fee. We showered real quick & proceeded to event ,we returned after to find the tractable sofa was not suitable for sleeping. (we would have been suited to sleep on the floor) At this time we notified Tim (asst.mgr) of the Problem & he said there was nothing to he could now,although upon check-in he emphatically stated "if there is anything i can do let me know-so now we have to partition the to settle this amicably ,as i do not want Expedia or my Credit Card company involved. My elderly Mother was very upset about the whole issue & said she would not recommend this property to anyone. We are sorry & hope to get this resolved Read moreGenuine Expedia guest review
"Do not stay here."
We booked 3 rooms. Contract said check in was at 4:00. We could not get into two of our rooms (we were 2 families). One was not ready until 4:40, the other not ready until midnight. I had to camp out at the front desk and had to get two managers involved. I explained that we had to leave for a concert at Tanglewood and dinner reservations and had planned […] our arrival accordingly. One manager was incredibly rude to me. It became clear that they intended to do nothing to get us into the rooms. My suspicion is that hotels.com bookings get last rooms available, IF available. The clincher was when we returned that night at 11 p.m. with small children, we STILL could not get into our room. It took service AN HOUR to meet us at the room to let us in. No apology. I asked for late checkout (regular check out is 10 am -- quite early, especially since we did not get into our room until after midnight). The rude manager said in a surly tone, "There's no way I'm giving you noon checkout." His boss overrode that. They also said that many of the dozen or so people in line to check in would not have rooms available. A very bad experience. Read moreGenuine Hotels.com guest review
"Nice but noisy!"
The facility was beautiful and room was very nice. Although walls are thin. Kids next door were very loud, slamming doors, yelling and running in the hall at 10:30pm. If your looking to get away for some peace and quite I wouldn't recommend it. Although if your going with children I would recommend.Genuine Expedia guest review
"Not Our Cup OF Tea"
The buildings of this facility were new and clean and nicely decorated. The plan seems to be for week stays and we only needed one night to attend a concert. The main problem was that just before midnight our upstairs neighbors needed a shower and walked with lead in their shoes. Did not feel like there was any insulation at all, it was like they were […] in our room with us. In the morning I found that the coffee pot I had filled with water had leaked somehow all over the counter. Needless to say I did not feel I should take the chance of making coffee. We left and will go elsewhere next time.. Read moreGenuine Expedia guest review
"An overpriced, outdated resort."
Overpriced, far from any attractions, Everything needs upgrading, Mattress was lumpy, pillows were the cheapest available. All and all, an experience worth forgetting. I would not recommend this place to anyone.Genuine Expedia guest review
"Nice hotel but no soap/shampoo. Checkout 10am sun!"
Too early checkout and too late checkin. Concierge drab and couldn't be bothered with helping. No soap or shampoo in bathroom.Genuine Expedia guest review
"Looks wonderful, but....."
The condo was very nice when we first walked in. A little worn here and there but otherwise spacious (wallpaper was coming off the wall in the bathroom and in some spots was ripped off). It seemed like a great deal until the neighbors showed up. They were not overly loud or rude, but the construction of the place was so awful that we heard every word, […] yawn, fork hitting a plate, etc. In addition, as they walked overhead, the ceiling of our condo literally rattled, light fixture and all. The location is great, and if you aren't looking for a relaxing place to rest your head, this is great. But, if you are hoping for a peaceful place to go to after a day of sightseeing, keep driving. The staff was nice and the pools were also nice. Kids seemed to be loving it. I don't think I will go back. Read moreGenuine Expedia guest review
"MA family Alpine Slide trip"
This location was great for the Alpine Slide nearby. The room was just right for our family of four and the price was very fair.Genuine Hotels.com guest review
This property should not be listed as a hotel by Hotels.com because it does not provide hotel services. It is a ski resort looking for summer occupancy. It did not provide maid service. Clean liniens were only available at the front desk. The only personal care item was a bar of soap. We ran out of Kleenex on the first night and a request to supply […] another box was ignored. The fire alarm battery died at 3 am and we took it down because of persistent beeping. When I returned it to the desk the next morning, I was first told that they would try to find a new battery so that I could replace it myself. I had to ask for maintainance to do it. Read moreGenuine Hotels.com guest review
"Away from it all..."
Very nice. I wanted to be outside any town/city and it absolutely was. Village and apartment were spotless. Parking is easy. Pools were beautiful! Kid-friendly. Staff was friendly and helpful. The village itself could be a self-contained vacation, but it appeared there were a lot of other out-doorsy things to do in the area. Too bad it was an overnight […] pass-thru for us. We LOVED it. The ONLY drawback was the apartment style set up.. not like a cabin where you walk out the front door into the great outside. The balcony is nice and somewhat makes up for this, but not quite the same. Read moreGenuine Hotels.com guest review
"Overnight in Berkshires"
Overall a very nice place to stay, especially for an extended stay. The room was very nice and had a fully stocked kitchen. Only bad thing to say was that the bed was very noisy. We only stayed one night which made the 4pm checkin/10am checkout a bit difficult but overall a very pleasant stay.Genuine Hotels.com guest review
What a great find. Huge living area, kitchen, great facilities at a fantastic price. Spent only one night passing through, but would be a great place for a longer stay with family or other group gathering.Genuine Hotels.com guest review
Hotel staff not friendly. Rooms and hotel with no character. Cheapest possible decoration even of common areas. Check-out at 10 am.Genuine Hotels.com guest review
"Minor repairs needed"
It was nice. Just some basic maintence in the rooms is needed. I.e. peeling wallpaper. Leaky faucet, etc.Genuine Hotels.com guest review
"Nice for off season"
The hotel itself wasn't bad.. Queen sized bed with private bath but the bath lacked any amenities.. And we actually forgot and needed shampoo! Also everything had a fee.. Even wifi was $10/night when it should just be included. The views were beautiful and the hotel serves the purpose for us but I could have gone to a motel 6 and gotten more for the […] money Read moreGenuine Hotels.com guest review
great place to stay put and enjoy the pools but also convenient distance to a lot of local fun sightsGenuine Hotels.com guest review
It was really great to bring our dog on this trip! We rented a queen size suite with a fold out coach, o.k. on comfort (acceptable, not great). The staff in not overly friendly or helpful (kind-of aloof). They do answer you if you have a question and I wouldn't say they were rude, just uninterested in the guests. There is no eating place available at […] all in the Vacation Villiage which makes it somewhat difficult to get food. There was a special (1 day event of a lunch bbq by the pool of $2 hamburgers and $1 hot dogs), that was nice for one day of lunch. There is a full kitchen and refr. in the suite which is really nice. There is no maid service, unless requested and paid for, which was fine (helpful considering we had our dog). However, this is a tip envelope requesting money for the cleaning service provided prior to guests arrival. I was confused because I paid an extra $125 cleaning fee for having a dog already. I also expect arriving to a clean place based on the fee you are paying to stay. I always leave a tip in a hotel when maid service is provided. However, there was a list of cleaning instructions required by guests before they leave, such as bringing out all garbarge, cleaning all dishes, placing all used towel in the tub, ect... I did like the Vacation Village though and I did recommend it to two people after arriving home. Read moreGenuine Expedia guest review
"Nice place to stay for Williams College"
We spent just one night, but enjoyed it. Great for people with little kids -- lots of activities, two swimming pools. Could be romantic, too, with nice Jacuzzi, gas fireplace in the room, free DVD rental. Well-decorated and clean.Genuine Expedia guest review
"Female clerk rude."
While my daughter and I was being checked in by a nice young male clerk.( he was sharing with us places where we could have fun and dine) he was still talking to us when an older female clerk interrupted him for who knows what. I thought that " the way " she interrupted was rude and lacked tact. I probably would not stay at Vacation Village again. Thanks […] to that rude older female clerk( she looked to be in her late fifties. I wish I had noticed her name.The location of Vacation Village is in the boondocks. Read moreGenuine Expedia guest review
Great place, hoping to get back for a family vacation. Perfect for families!Genuine Hotels.com guest review
Excellent and large room. Nice pool and game room.Genuine Hotels.com guest review
"Not much character"
This is a pretty standard family resort, clean, but it doesn't really have much character. Bed and bedding isn't the hotel quality I am accustomed to.Genuine Hotels.com guest review
"Nice Hotel - spacious room"
We had a very relaxing vacation - exactly what we expected. Spacious 1 bedroom suite - full kitchen, large bathroom, dining room, living room. Small porch area. Onsite facilities were very nice - gym, indoor and outdoor pool. Near enough to travel between many small, quaint towns.Genuine Expedia guest review
"Don't stay less than a month!"
No amenities. We stayed for 1 night and there are no hotel amenities, no shampoo, conditioner, breakfast, room service, mini bar, etc. You must wash your own dishes, take out your own trash, request for room cleaning. If you dont wash your dishes or take out the trash they charge your card $125 extra. It's an apartment, not a hotel. No place to park […] our car. We ended up a good 1/4 mile walk away from our room. I do not recommend unless you are looking to feel like you're at home. Our room unbeknownst to us was in the basement with a walk out balcony under a rock wall...in the berkshires. Read moreGenuine Expedia guest review
"Excellent hotel. Close to Tanglewood."
We were looking for a hotel close to Tanglewood. Those in Lenox were prohibitive in price, or required a 2-day stay. We ventured a bit further afield and found Vacation Villages. What a pleasant surprise! The hotel was pleasant, spotless, and most comfortable. If we had known ahead of time that it was a resort, we would have brought the makings for […] breakfast. That was the only downside to our stay. We had to go looking for a breakfast restaurant. The view from our room more than made up for the absence of a hotel restaurant. Read moreGenuine Expedia guest review
"One night stay."
The condo was clean and comfortable. There was plenty utensils in kitchen, everything worked. The down side is the room keys didn't work easily, took several tries each time to get in. Good fitness center and pool. Internet is extra. Would stay there again.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )