All hotels in Sheffield, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here119 Norfolk Street, Sheffield, England, S1 2JE, United Kingdom, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 303 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Central location near nice bars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fab ! Great location , friendly helpful staff , large room great facilities and very clean . Modern decor ,Comfy bed .Sound proofed room . Would stay here again . Breakfast was offered for £10 each . One of nicest city rooms we've stayed in for ages . Air con and fridge and mp3 connection as standard.
Genuine Expedia guest review
Other trip Oct 28, 2014
Natalie 42
GB
5.0 / 5Outstanding
"Great short stay!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely hotel, Excellent service that made our stay comfortable and one to remember.
Genuine Hotels.com guest review
2 night family trip Oct 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good central location, fantastic breakfast and spa & pool area, will stay again.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Stuart
GB
5.0 / 5Outstanding
"Great facilities wonderful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Enjoyed the hotel staff were excellent disappointed not to get in for evening meal
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
j
GB
5.0 / 5Outstanding
"Friendly, helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent friendly staff throughout our visit who went out of their way to be helpful. Hotel itself is modern and comfortable and paying the upgrade to a privilege room proved to be well worth the money. Overall though it is the attitude of the staff that really made it a pleasure to stay at the hotel.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
Leon
GB
4.0 / 5Excellent
"Great modern city hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location couldn't be better. Lovely hotel, helpful staff, big rooms and very clean. Will def stay again.
Genuine Hotels.com guest review
1 night trip Oct 4, 2014
KD
GB
3.0 / 5Good
"Excellent location, disappointing hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Valet parking, so expensive when there is an NCP car park 2 minutes away. Staff wouldn't even let us unload car before moving it. Champagne Bar only had 2 types by the glass!!! and the room lacked basic complementary bathroom stuff. Most noticeably a shower cap. This hotel has all the front of a 5 star hotel but its really somewhere around a 2. Excellent location for the city centre night life but plenty of other hotels to choose. This hotel looks the part but just doesn't deliver.
Genuine Expedia guest review
Other trip Oct 1, 2014
Loobylou
GB
3.0 / 5Good
"Good but not great"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel is in a good location but parking is a little walk away. Room was clean and generous in size although it is starting to look a little tired. Champagne bar was nice place for a nightcap. Breakfast was OK at best.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Neil H
GB
5.0 / 5Outstanding
"Ideal situation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Second stay. Will return. Great room. Friendly efficient staff. Great spot in city
Genuine Expedia guest review
Other trip Sep 25, 2014
A Traveler
GB
5.0 / 5Outstanding
"great location, nice big pool"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
they seem very strict on not checking in early or checking out late, but the hotel is modern and clean and attached to the winter gardens and the millenium gallery. excellent breakfast.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
richard
GB
5.0 / 5Outstanding
"Brilliant stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We could not fault techers service we received or the hotel. Our room was great, with stunning views over the city, all the staff we friendly and helpful, breakfast was lovely and the swimming pool and thermal suite was brilliant. Would definelty stay here again!
Genuine Hotels.com guest review
1 night business trip Sep 11, 2014
A Traveler
GB
5.0 / 5Outstanding
"My favourite hotel in Sheffield"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have stayed here many times over the years since it was first built. I have had to stay elsewhere on a few occasions due to lack of availability but have never found cause to change my favoured location. In fact, the continued development of Sheffield City centre around the hotel have made it even more attractive.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
George
GB
5.0 / 5Outstanding
"Central city location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Although I live within 10 miles of the hotel, stayed there in preference to returning home after attending a wedding reception. Was not disappointed with the location, hotel or the level of appointment or service.
Genuine Expedia guest review
Other trip Sep 8, 2014
John
GB
5.0 / 5Outstanding
"Comfort in a very handy location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Mercure was very clean and comfortable. It was perfectly situated in the heart of Sheffield amongst great eating and shopping facilities. The hotel facilities were also impressive. One minor quibble - the corridor carpets need a clean but my room was spotless with a great view of the nearby square and town hall.
Genuine Hotels.com guest review
3 night business trip Aug 25, 2014
A Traveler
GB
4.0 / 5Excellent
"Great city centre hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely room with a view of the fountains. Hotel, location and facilities are great. Breakfast wasn't very well organised, but the food was good. Service in the bar area wasn't always great, but a good selection of beers, cocktails and snacks :D
Genuine Expedia guest review
Other trip Sep 1, 2014
Karen
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very good place. The staff were helpful - I had to switch to a twin room when I was given a single bed room. It is unfortunate that there is no parking there - although there is a car park about 200 yards away. The spa is very nice too. A jacuzzi would be nice, but it has a lot of other amenities, and also a decent size pool. Liked the view of the winter gardens as well.
Genuine Hotels.com guest review
1 night trip with friends Aug 22, 2014
A Traveler
GB
5.0 / 5Outstanding
"Loved the privilege rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the hotel right in the city centre, staff was friendly and helpful and the room was spacious warm and great view across the city centre.
Genuine Hotels.com guest review
1 night business trip Aug 11, 2014
Vicky
GB
5.0 / 5Outstanding
"Great location great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel, its ideal in its location, staff are great, food is great, rooms are great. Only downside is not having their own carpark. its a bit of an uphill walk when you have heavy bags
Genuine Hotels.com guest review
1 night business trip Aug 5, 2014
Kelz2180
GB
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Found everything about this hotel excellent. It has a nice downstairs area, light and airy, which includes the bar and breakfast area. The staff were helpful and well trained so score well on customer service. Didn't use spa so can't comment on this. Breakfast was good and available until 11am Sunday morning. Parking in nearby NCP only short walk away, ask for detail before arrival will save time and hassle. Will stay again on next visit.
Genuine Expedia guest review
Other trip Aug 5, 2014
Edward
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed at the Mercure Hotel for a hen weekend. Could not have chosen a better location. Rooms fab & service excellent. Would definitely stay again
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
Janieg
GB
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was very clean, and beds very comfortable. Hotel has an excellent location, within walking distance of many restaurants, coffee shops, banks and ATM's.
Genuine Hotels.com guest review
3 night family trip Jul 22, 2014
Landau
AU
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent for a city break. Very relaxing atmosphere. Friendly helpful staff. Spacious room.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Terrific in every respect - top class"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is absolutely lovely. Conveniently located, good wi-fi, gym and spa, comfortable bed and GREAT staff. Very highly recommended!
Genuine Hotels.com guest review
1 night business trip Jul 14, 2014
Rob
GB
5.0 / 5Outstanding
"Brilliant staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We've stay at this Mecure on numerous occasions, each time has been wonderful. The staff are amazing and helpful, especially Andrew on the bar. Always cheerful and attentive. The iceroom in the spa really is refreshing.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
Snow White
GB
4.0 / 5Excellent
"Nice hotel near the centre."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely staff , good valet parking but expensive , great location , large comfortable bed
Genuine Expedia guest review
Other trip Jul 14, 2014
carolyn
GB
4.0 / 5Excellent
"Just right for the station"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel in a pleasant part of town, close enough to the station, but far enough away so you're not bothered by it.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
GB
5.0 / 5Outstanding
"QUALITY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome very welcoming hotel!
Genuine Hotels.com guest review
1 night trip Jul 8, 2014
Noakesy
GB
5.0 / 5Outstanding
"Excellent all around"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here for a business meeting as well as just overnight accommodation and the overall service in all areas was superb. City centre location and a lovely area, they supplied a 25% discount voucher for the parking in the nearby Q car park on checking out; this was a bonus as otherwise can be an expensive extra. No point in rambling on about everything - suffice to say all was excellent.
Genuine Hotels.com guest review
1 night business trip Jul 1, 2014
Keith
GB
5.0 / 5Outstanding
"Fab!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked this as a last minute weekend break for me, my husband and our 7 year old son. The staff were great, couldn't do enough both at check in, in the resturant for breakfast and check out. Rooms are great, beautiful and big. Beds very comfy and the 'put up' bed that my don had was fab too. Breakfast, what a choice, a few extra pounds gained there! We used the pool, lovely and relaxing, again staff were great and the facilities were fab. Definately recommend it for both business and leisure.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
A Traveler
GB
3.0 / 5Good
"Good business hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We pre-paid for three nights. Thanks to a delayed over night flight we actually arrived at 11:00 am on the morning of Day 2. The desk clerk immediately told us our room would not be available until 4:00 pm. Half-way through his spiel I pointed out that as we had pre-paid for the prvious evening, our room should in fact be vacant and waiting for us. After some conversation a room was miraculously procured. No biggie, but a bit annoying. Our room was opposite the elevator, so we were woken several times by drunken guests. Not ideal. Otherwise, this centrally located modern business hotel is fine.
Genuine Expedia guest review
Other trip Jun 30, 2014
R
CA
5.0 / 5Outstanding
"Lovely hotel close to station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location opposite town hall, lovely spacious room, very comfortable bed and genuine black out curtains - hurray! Leisure facilities excellent, good size pool and well equipped gym. Did not try any of the food though, but like the interior of hotel which has a nice modern feel. Would definitely come again!
Genuine Expedia guest review
Other trip Jun 27, 2014
Allie
GB
1.0 / 5Poor
"Very poor due to noise"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I can't complain about the room it was very clean and the staff were nice... However I was next to the lifts which you could hear constantly plus you have everyone getting out their and saying their good nights. I left at 2 in the morning after being woken up for the 5-6 time. I did complain at the reception it was a total waste of £100+ I also paid for a breakfast I never had..
Genuine Hotels.com guest review
1 night trip May 5, 2014
Kayt
GB
5.0 / 5Outstanding
"Great hotel service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I found the staff at the hotel extremely helpful and friendly, and seemed to go the extra mile. The fact that there was no car park on site would have been an issue had there not been a great discounted rate at a nearby NCP car park.
Genuine Hotels.com guest review
1 night business trip Jun 2, 2014
Holly
GB
5.0 / 5Outstanding
"Ideal for a City Break"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A lovely hotel in an ideal location. The staff were friendly and helpful and we would definitely stay there again.
Genuine Hotels.com guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and will ensure the team at the hotel are made aware of it. I do hope we can welcome you back in the near future, Best Regards Luisa Esposito
1 night trip May 25, 2014
A Traveler
GB
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
good food and service, excellent breakfast
Genuine Hotels.com guest review
1 night trip May 17, 2014
ML
GB
5.0 / 5Outstanding
"Impressive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very impressed with this hotel will definetly come back perfect location, discounted car parking. Lovely staff reasonable price for what's on offer and good spa facilties.
Genuine Hotels.com guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was delighted to read your feedback and will ensure the team at the hotel are made aware of it. I do hope we can welcome you back in the near future, Best Regards Luisa Esposito
1 night trip May 17, 2014
G Ayilara
GB
5.0 / 5Outstanding
"Gemma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brilliant spa, lovely staff, clean rooms.
Genuine Hotels.com guest review
1 night trip May 17, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent all round"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Superb accommodation, room facilities excellent. Spa zone outstanding and extremely helpful staff in the restaurant. Thanks again.
Genuine Hotels.com guest review
1 night trip Apr 24, 2014
Kojakcolumbo
GB
4.0 / 5Excellent
"Sleepless in Sheffield"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Although the location, facilities and room were all good, my room had an extractor vent directly outside the window. The noise from this vent was considerable and was continuous throughout the night, which meant that I didn't get much sleep.
Genuine Expedia guest review
Other trip Apr 25, 2014
Pete
GB
4.0 / 5Excellent
"very comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed in a privilege room for 3 nights on the 5th floor, the room was bigger than I expected with a nice king size bed and had a bath and a separate shower with good water pressure and a view of the fountains outside. Complimentary newspaper is offered and delivered to your room early morning. Staff are friendly and check in and check out was quick. My only tiny criticisms would be , there are only drape curtains , no nets , so if you want privacy from the offices opposite you then have to shut out all the daylight ( this has been mentioned a few times ) and also my tv was a bit temperamental due to the remote being stuck with tape to keep it together . I think remotes cost less than £5 these days , so that should be taken care of . Overall though I was very pleased and have stayed in the Hilton and the Leopold before and thought this was the best of the three and will stay here when I return next month. I did not have breakfast or use the gym or spa , so cannot comment on that .
Genuine Expedia guest review
Other trip Apr 18, 2014
expat2008
GB
5.0 / 5Outstanding
"Good Quality at A Reasonable Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
As the title states, exactly what I needed for the trip.
Genuine Hotels.com guest review
1 night business trip Apr 8, 2014
Martin
GB
5.0 / 5Outstanding
"Great location, fantastic service!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Thoroughly enjoyed our stay at the hotel from start to finish! Great service, extremely clean room, excellent facilities and to top it off the location is perfect for everything!!
Genuine Hotels.com guest review
1 night family trip Apr 5, 2014
Brizblade
GB
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, comfy beds, large rooms, spa and great service
Genuine Hotels.com guest review
1 night business trip Apr 2, 2014
A Traveler
GB
5.0 / 5Outstanding
"Overnight stay March 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed overnight for football match at Bramall Lane and everything was great.Room was upgraded free of charge and location is great for everything.Breakfast was very nice and car parking etc nearby.Would thoroughly recommend this hotel to anybody as there appears to be no downsides at all.
Genuine Expedia guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to post a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
Other trip Mar 19, 2014
Andy
GB
5.0 / 5Outstanding
"Fab hotel in city centre..."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed a 1 night stay here and it is a lovely hotel. The staff were helpful and friendly. If I stayed in Sheffield again I would come back here.
Genuine Expedia guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to post a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
Other trip Mar 16, 2014
Debbie
GB
5.0 / 5Outstanding
"Nicely located for Registry Office where we got ma"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ideally located for Sheffield Registry Office where we got married on the Friday. Easy to walk to all the restaurants nearby
Genuine Hotels.com guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to post a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
1 night trip Mar 13, 2014
RickA
GB
5.0 / 5Outstanding
"Difficult to get 2 rooms next door to each other"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel and the staff overall are really great. Unfortunately it was extremely difficult to get the message across that we wanted 2 rooms next door to each other (I was advised that the hotel has very few adjoining rooms). I asked twice during phone calls and my husband (already staying there) asked at the hotel reception. When I arrived rooms had to be shuffled around. This inability to do as they had said they would, really let the hotel down. BUT we did have an upgrade and the rooms were some of the best I have stayed in. ps I was told that check-in was "around" 2pm!!! pps(for the management) being able to see straight into a very messy back office and having a messy preparation area next to the bar does detract from an otherwise very smart appearance .
Genuine Hotels.com guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to post a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. I have also noted your comments regarding the booking and the office and back of the bar Best Regards Luisa Esposito
3 night trip Feb 24, 2014
I love comfy hotel pillows
GB
5.0 / 5Outstanding
"Perfect location, excellent views (Town Hall Sq.)"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good bar. Comfortable rooms. Comfy chairs. Well priced food and drinks. Solid free wireless internet. Shower and bath in a room.
Genuine Expedia guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and look forward to welcoming you back in the near future. Best Regards Luisa Esposito
Other trip Feb 25, 2014
D
GB
3.0 / 5Good
"Good location although quite noisy after hours"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
A nice hotel all round looking out to the Winter gardens- shame the breakfast wasn't inclusive at £17 per head; slightly excessive for breakfast I thought. The spa facilities were not offered by staff and there was no information about the spa/leisure facilities in the room which would have helped during our short visit
Genuine Expedia guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to post a review following your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and hope we can welcome you back in the near future. Best Regards Luisa Esposito
Other trip Feb 23, 2014
A Traveler
GB
5.0 / 5Outstanding
"A very pleasant stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Pros - can not fault the location, the atmosphere and the cleanliness of the hotel. The staff were all polite and immediately willing to address any concerns that were raised. I felt like my satisfaction was consistently the central objective of their service, which was hugely refreshing. Cons - the breakfast was a little steep for what was offered. There was a small hiccup with the duvet for one of the twin beds, but this was corrected quickly, and so minor, It does not deserve to affect the overall rating of the experience. Conclusion - would recommend the Mercure Hotel in Sheffield heavily, and will be delighted to stay there again.
Genuine Hotels.com guest review
Response by Mercure Sheffield St Paul's Hotel and Spa
Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul’s Sheffield. I was delighted to read your feedback and look forward to welcoming you back in the near future. Best Regards Luisa Esposito
1 night business trip Feb 17, 2014
Syed
GB
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