I was in Missoula for a Dr.'s appointment. The hallways were very dark and not very welcoming. The room was quiet and fairly clean. I noticed it needed a little TLC around the walls and in the corners, especially the bathroom. There was a big black stain on the bottom sheet on the bed I slept in. I think it was inappropriate for a motel bed. Otherwise […] everything was good. The breakfast buffet was nice and clean. The staff were all friendly and nice. Read moreGenuine Hotels.com guest review
The room was dirty. Breakfast wasn't good.Genuine Hotels.com guest review
All desk clerks gladly answered questions. Overnight clerks were available at 3:00 a.m. and 5:00 a.m. for assistance with the lobby computer and emergency printing. The only reason for the deduction in the "neighborhood" category is the heavy traffic on the two streets bordering the hotel. Turning left onto either road was difficult, and all services […] are in those directions. Read moreGenuine Hotels.com guest review
Nice place! The only complaint is that the doughnuts at the breakfast were very stale ha ha. Great price, I can't really complain. Also the staff was awesome! So nice and helpful!Genuine Hotels.com guest review
Nice motel, clean, reasonably quiet. Rather far from the expressway. But it was not a problem as we had a GPS. There was a variety of restaurants down the street.Genuine Hotels.com guest review
"Far from I90"
The hotel and room were clean but run down. Pets were everywhere. The place is about 5 miles from the interstate.Genuine Hotels.com guest review
"Inexpensive and allows Pets"
We chose this hotel for an overnight stay in Missoula. It was inexpensive and basic. The first room they put us in smelled bad. The helpful staff apologized and moved us to another room immediately. It is pretty basic but adequate for us.Genuine Expedia guest review
"Outdated & NOT Spotless"
It was outdated and could've been more clean. The breakfast was sufficient, and the staff was friendly.Genuine Expedia guest review
Very quiet. Every person treated us with a respect!!Genuine Expedia guest review
"Not a great deal"
It was as though they stuffed us in a never used room in the back of the Hotel, probably because we booked it on line. For the $$, go somewhere else.Genuine Hotels.com guest review
We were on our way north, had one night in Missoula and found the GuestHouse Inn to be a good stopover. The room was clean, the desk clerk (Hunter) was friendly, efficient and accommodating. The only odd thing: Why put the elevator where you must haul everything up or down a fight of stairs to get to it? Seems like a strange design feature.Genuine Hotels.com guest review
Hotel is older and the rooms are in need of updating. House cleaning did not come to our room. When we went to the front desk he said it was our fault because personal belongings were on the bed. They were not. No towels were replace. We asked for more towels and got two. No hand towels, wash cloths and no bath mat. The person at the front desk was […] not much help. Read moreGenuine Hotels.com guest review
I stayed for 3 nights and I saw no sign of maid service the entire time. The bed was not even made. Would not recommend this to anyone.Genuine Expedia guest review
The room was clean and neat. The complimentary breakfast could've been better: waffles, cereal, toast/english muffins, yogurt and hard boiled eggs. Near downtown and Reserve Street. I'd stay there again.Genuine Expedia guest review
We stayed at the Guest House in Missoula MT and it was a very nice motel. The young gal at the registration desk wasn't the most friendly, but the older woman was great! She allowed us to keep our bikes up front so they could watch them for us and even offered us a bucket, hose and cleaning supplies to wash our bikes. That was great!Genuine Hotels.com guest review
"Overpriced and the walls were very thin"
The walls of the room were so thin that I could here the individual words of the person in the next room's t.v. It made it difficult to fall asleep. Also the hallway looks old and tired. I can't believe the price was nearly 100 dollars a night for this place. The building should be demolished and rebuilt.Genuine Expedia guest review
"Older hotel small rooms"
The hotel is an older property and the rooms are really small. The bathrooms are tiny too, probably not much of an issue if you are traveling alone but not a great help if you are traveling as a family. The staff is very nice and eager to help but the hotel needs a major renovation.Genuine Expedia guest review
"Not a good stay"
The room was very small. Hallway carpets need cleaning. Room was not very clean. Carpet felt and looked dirty. Garbage behind the bed - looked like had not been attended to in a very long time. Not enough parking close to the hotel.Genuine Hotels.com guest review
"Don't put me in the basement"
My only complaint is the first floor is in the basement, our window was literally looking at the pavement and the front end of vehicles parked in the parking spaces directly in front of the window. There is no over head light and 2 small lamps for light. To have decent light in the room we had to open the curtains, upon doing so we were also inviting […] everyone walking by or parking to peer into our room. The continental breakfast was not to bad. I would stay here again only if we could get a room on a different floor. Otherwise the bed was comfortable, the room was clean and front desk person was pleasant. Read moreGenuine Hotels.com guest review
Super friendly staff, but they seemed very overwhelmed the night I was there. The hotel is old and needs updating, but it worked well for a short stay. About 4 miles from downtown, grocery store across the street.Genuine Expedia guest review
We arrived on the night of the big concert, so there were a lot of people trying to check in. Some did not have reservations, (fools) and were taking that out on the clerk. She did a great job. The room was clean and comfortable. Would stay there again anytime...Genuine Hotels.com guest review
"close to interests"
Motel was quite, clean and comfortable. Location was good. Price was to much. outlets did not work.Genuine Hotels.com guest review
"Cave like room"
The first floor rooms felt like a cave, and the room in general felt cramped. The queen bed was a double not a queen (I have a queen at home) my husband and I did not sleep comfortably. The AC ran quietly half the time and the other half sounded like a freight train.Genuine Hotels.com guest review
"OK hotel for what we needed"
In town for a concert and everything is booked. The staff were very polite allthough harried.Everyone wanted early check-in to get to the stadium early. I called ahead and they were very nice about getting us in early. Hotel needs updating, but overall it was fineGenuine Expedia guest review
"Watch out for first floor rooms!"
The hotel personnel were good. The room had dirty carpeting that had an odor as well. It was very small with no space for toiletries on sink or in bathroom. The first floor room was half underground. Our small window looked up to the parking lot and to the underside of the vehicles parked outside, inches from the window. A kid kept peering in our window, […] trying to see inside, but the room was too dark, and it was daytime! We left a day early. Read moreGenuine Hotels.com guest review
"clean and comfortable"
Picked this location for the great price, considering we were only in town for one night for a concert in town. The room was clean and quiet and had all accommodations that one would expect. The only down side was the breakfast- it was included but lacked variety and the only protein was hard boiled eggs. I would stay here again.Genuine Hotels.com guest review
"Confortable room, friendly Staff"
Room was reasonable rate, comfortable bed, fridge and microwave, full breakfast with biscuits & gravy, waffles, etc. Will stay again when in town! Had laundry room, fitness center and game room.Genuine Hotels.com guest review
Clean basic hotel. Breakfast was pretty thin. Not much to choose from.Genuine Expedia guest review
"Condition of room"
Disappointed. Dirty carpet in room...lightbulb in bath burned out...towels very thin...no available outlet to charge phone, etc. Pretty meager room. Breakfast was OK.Genuine Hotels.com guest review
"Room wasn't overly clean."
The staff was very friendly and courteous but the room wasn't very clean. It looked like the floor hadn't been vacuumed in days and the bathroom was dirty. There was hair everywhere, on the bed, in the sink, etc. Overall, not impressed.Genuine Expedia guest review
A little off the freeway, but very nice location and staff was very helpful in locating eating establishments for our family. I will book this motel again.Genuine Hotels.com guest review
"Nice stay, center of town, quiet"
This hotel was clean and quiet. Attractively priced. No knocks.Genuine Expedia guest review
excellent hospitality, great locationGenuine Hotels.com guest review
"Don't arrive early to check in"
When we initially arrived at the hotel, there was no one at the front desk to check us in. We waiting approximately 10 minutes but no one came out to greet us or answer our questions. We were a little early (prior to the designated check in time); however we were hoping to check in prior to our meetings. When we returned later that evening, we were […] greeted by a friendly front desk clerk. Read moreGenuine Expedia guest review
"Decent older property"
We were on a road trip to Texas and this was our first night on the road.Genuine Expedia guest review
"A good value for Missoula"
I stayed at the GuestHouse while taking a weekend class at the University. Everything was in order on arrival. The room was clean and comfortable. I slept just as well as at home.Genuine Expedia guest review
"Good inexpensive motel"
Nice place to stay if you are only interested in a clean room and hot shower. I will stay there again on my return. The only two drawbacks first is the motel is 5 miles off the highway and finally my room was small and would not be comfortable for two people with large luggage.Genuine Hotels.com guest review
Not enough tlcGenuine Hotels.com guest review
"Very poor maid service"
I was very disappointed in the maid service, they didn't even make my bed on my stay over day.Genuine Hotels.com guest review
Response by GuestHouse Inn, Suites & Conference Center Missoula Thank you for letting us know of the issues you had during your stay. We have addressed this issue with housekeeping and we do apologize for the inconvenience. We hope that you can come and stay with us again and enjoy a more pleasant experience. We really do pride ourselves on delivering great customer service.
"Poor Customer Service"
The hotel was late in checking our family in.Genuine Hotels.com guest review
It was a place to sleep. Period. Not sure if Missoula has much more to offer.Genuine Expedia guest review
"Nice quiet and friendly"
The staff were friendly and polite. Very courteous. The hotel was full and so was the breakfast area but the staff made ectra space available to accommodate all the patrons.Genuine Expedia guest review
The staff was very helpful. Breakfast was great.Genuine Expedia guest review
"Decent for the price and purpose"
A buddy and I stayed here for 3 nights for a fly fishing trip. The hotel is a little old, but it was clean. Staff was super friendly. We didn't use it much for anything except sleep, so we weren't hanging around in the room a bunch. It was perfect for this, but if you were going to spend quite a bit of time in it, it would get a little cramped. To have […] a decent free breakfast at this price was very nice. Not right in the downtown area, so plan on taking a taxi if you are going to be drinking (which we did). Read moreGenuine Expedia guest review
"Nice hotel, very convient location."
We were there only one night, but as I said a very convenient locationGenuine Expedia guest review
The staff was very friendly and asked us if we wanted a room with a fridge and a microwave. When we arrived in our room we found someone else's dirty laundry and dirty towels in the bathroom. The room smelled like cigarette smoke and the floors were not vaccumed well. The breakfast was fair.Genuine Hotels.com guest review
This hotel offer adequate, but not fantastic, lodgings. I had issues with the heating unit in the room as I do not like "loud" noises. The units need to be updated using ones that go on and off as the room warrants the heat. The unit was also too far off the floor putting the heat into the ceiling. The pick up at the airport was appreciated. (Even if […] I did have to wait an hour for pickup on arrival.) The driver was friendly and apologetic. The breakfast was adequate but not outstanding. This may sound critical but overall this was a decent place to stay. This is why I only rated it a 3. Read moreGenuine Expedia guest review
"Close to Peak Athletic Club for Handball Tourney"
Quiet clean place, good value for the dollar. Breakfast was standard fare continental style.Genuine Hotels.com guest review
The hotel was very easy to find. Staff was very friendly and the room was large and clean.. Included a mini fridge and a microwave which was very handy. Breakfast was good.Genuine Expedia guest review
Nice motel, and easy to get to. Stayed for one night, but it was quiet, and had a good breakfast the next morning. TV's could be updated, and pillows could be better, but overall the motel was good, clean and quiet.Genuine Expedia guest review
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