All desk clerks gladly answered questions. Overnight clerks were available at 3:00 a.m. and 5:00 a.m. for assistance with the lobby computer and emergency printing. The only reason for the deduction in the "neighborhood" category is the heavy traffic on the two streets bordering the hotel. Turning left onto either road was difficult, and all services […] are in those directions. Read moreGenuine Hotels.com guest review
Nice place! The only complaint is that the doughnuts at the breakfast were very stale ha ha. Great price, I can't really complain. Also the staff was awesome! So nice and helpful!Genuine Hotels.com guest review
Nice motel, clean, reasonably quiet. Rather far from the expressway. But it was not a problem as we had a GPS. There was a variety of restaurants down the street.Genuine Hotels.com guest review
"Far from I90"
The hotel and room were clean but run down. Pets were everywhere. The place is about 5 miles from the interstate.Genuine Hotels.com guest review
"Not a great deal"
It was as though they stuffed us in a never used room in the back of the Hotel, probably because we booked it on line. For the $$, go somewhere else.Genuine Hotels.com guest review
We were on our way north, had one night in Missoula and found the GuestHouse Inn to be a good stopover. The room was clean, the desk clerk (Hunter) was friendly, efficient and accommodating. The only odd thing: Why put the elevator where you must haul everything up or down a fight of stairs to get to it? Seems like a strange design feature.Genuine Hotels.com guest review
Hotel is older and the rooms are in need of updating. House cleaning did not come to our room. When we went to the front desk he said it was our fault because personal belongings were on the bed. They were not. No towels were replace. We asked for more towels and got two. No hand towels, wash cloths and no bath mat. The person at the front desk was […] not much help. Read moreGenuine Hotels.com guest review
We stayed at the Guest House in Missoula MT and it was a very nice motel. The young gal at the registration desk wasn't the most friendly, but the older woman was great! She allowed us to keep our bikes up front so they could watch them for us and even offered us a bucket, hose and cleaning supplies to wash our bikes. That was great!Genuine Hotels.com guest review
"Not a good stay"
The room was very small. Hallway carpets need cleaning. Room was not very clean. Carpet felt and looked dirty. Garbage behind the bed - looked like had not been attended to in a very long time. Not enough parking close to the hotel.Genuine Hotels.com guest review
"Don't put me in the basement"
My only complaint is the first floor is in the basement, our window was literally looking at the pavement and the front end of vehicles parked in the parking spaces directly in front of the window. There is no over head light and 2 small lamps for light. To have decent light in the room we had to open the curtains, upon doing so we were also inviting […] everyone walking by or parking to peer into our room. The continental breakfast was not to bad. I would stay here again only if we could get a room on a different floor. Otherwise the bed was comfortable, the room was clean and front desk person was pleasant. Read moreGenuine Hotels.com guest review
We arrived on the night of the big concert, so there were a lot of people trying to check in. Some did not have reservations, (fools) and were taking that out on the clerk. She did a great job. The room was clean and comfortable. Would stay there again anytime...Genuine Hotels.com guest review
"close to interests"
Motel was quite, clean and comfortable. Location was good. Price was to much. outlets did not work.Genuine Hotels.com guest review
"Cave like room"
The first floor rooms felt like a cave, and the room in general felt cramped. The queen bed was a double not a queen (I have a queen at home) my husband and I did not sleep comfortably. The AC ran quietly half the time and the other half sounded like a freight train.Genuine Hotels.com guest review
"Watch out for first floor rooms!"
The hotel personnel were good. The room had dirty carpeting that had an odor as well. It was very small with no space for toiletries on sink or in bathroom. The first floor room was half underground. Our small window looked up to the parking lot and to the underside of the vehicles parked outside, inches from the window. A kid kept peering in our window, […] trying to see inside, but the room was too dark, and it was daytime! We left a day early. Read moreGenuine Hotels.com guest review
"clean and comfortable"
Picked this location for the great price, considering we were only in town for one night for a concert in town. The room was clean and quiet and had all accommodations that one would expect. The only down side was the breakfast- it was included but lacked variety and the only protein was hard boiled eggs. I would stay here again.Genuine Hotels.com guest review
"Confortable room, friendly Staff"
Room was reasonable rate, comfortable bed, fridge and microwave, full breakfast with biscuits & gravy, waffles, etc. Will stay again when in town! Had laundry room, fitness center and game room.Genuine Hotels.com guest review
Clean basic hotel. Breakfast was pretty thin. Not much to choose from.Genuine Expedia guest review
"Condition of room"
Disappointed. Dirty carpet in room...lightbulb in bath burned out...towels very thin...no available outlet to charge phone, etc. Pretty meager room. Breakfast was OK.Genuine Hotels.com guest review
"Room wasn't overly clean."
The staff was very friendly and courteous but the room wasn't very clean. It looked like the floor hadn't been vacuumed in days and the bathroom was dirty. There was hair everywhere, on the bed, in the sink, etc. Overall, not impressed.Genuine Expedia guest review
A little off the freeway, but very nice location and staff was very helpful in locating eating establishments for our family. I will book this motel again.Genuine Hotels.com guest review
"Nice stay, center of town, quiet"
This hotel was clean and quiet. Attractively priced. No knocks.Genuine Expedia guest review
excellent hospitality, great locationGenuine Hotels.com guest review
"Don't arrive early to check in"
When we initially arrived at the hotel, there was no one at the front desk to check us in. We waiting approximately 10 minutes but no one came out to greet us or answer our questions. We were a little early (prior to the designated check in time); however we were hoping to check in prior to our meetings. When we returned later that evening, we were […] greeted by a friendly front desk clerk. Read moreGenuine Expedia guest review
"Decent older property"
We were on a road trip to Texas and this was our first night on the road.Genuine Expedia guest review
"A good value for Missoula"
I stayed at the GuestHouse while taking a weekend class at the University. Everything was in order on arrival. The room was clean and comfortable. I slept just as well as at home.Genuine Expedia guest review
"Good inexpensive motel"
Nice place to stay if you are only interested in a clean room and hot shower. I will stay there again on my return. The only two drawbacks first is the motel is 5 miles off the highway and finally my room was small and would not be comfortable for two people with large luggage.Genuine Hotels.com guest review
Not enough tlcGenuine Hotels.com guest review
"Very poor maid service"
I was very disappointed in the maid service, they didn't even make my bed on my stay over day.Genuine Hotels.com guest review
Response by GuestHouse Inn, Suites & Conference Center Missoula Thank you for letting us know of the issues you had during your stay. We have addressed this issue with housekeeping and we do apologize for the inconvenience. We hope that you can come and stay with us again and enjoy a more pleasant experience. We really do pride ourselves on delivering great customer service.
"Poor Customer Service"
The hotel was late in checking our family in.Genuine Hotels.com guest review
It was a place to sleep. Period. Not sure if Missoula has much more to offer.Genuine Expedia guest review
"Nice quiet and friendly"
The staff were friendly and polite. Very courteous. The hotel was full and so was the breakfast area but the staff made ectra space available to accommodate all the patrons.Genuine Expedia guest review
The staff was very helpful. Breakfast was great.Genuine Expedia guest review
"Decent for the price and purpose"
A buddy and I stayed here for 3 nights for a fly fishing trip. The hotel is a little old, but it was clean. Staff was super friendly. We didn't use it much for anything except sleep, so we weren't hanging around in the room a bunch. It was perfect for this, but if you were going to spend quite a bit of time in it, it would get a little cramped. To have […] a decent free breakfast at this price was very nice. Not right in the downtown area, so plan on taking a taxi if you are going to be drinking (which we did). Read moreGenuine Expedia guest review
"Nice hotel, very convient location."
We were there only one night, but as I said a very convenient locationGenuine Expedia guest review
The staff was very friendly and asked us if we wanted a room with a fridge and a microwave. When we arrived in our room we found someone else's dirty laundry and dirty towels in the bathroom. The room smelled like cigarette smoke and the floors were not vaccumed well. The breakfast was fair.Genuine Hotels.com guest review
This hotel offer adequate, but not fantastic, lodgings. I had issues with the heating unit in the room as I do not like "loud" noises. The units need to be updated using ones that go on and off as the room warrants the heat. The unit was also too far off the floor putting the heat into the ceiling. The pick up at the airport was appreciated. (Even if […] I did have to wait an hour for pickup on arrival.) The driver was friendly and apologetic. The breakfast was adequate but not outstanding. This may sound critical but overall this was a decent place to stay. This is why I only rated it a 3. Read moreGenuine Expedia guest review
"Close to Peak Athletic Club for Handball Tourney"
Quiet clean place, good value for the dollar. Breakfast was standard fare continental style.Genuine Hotels.com guest review
The hotel was very easy to find. Staff was very friendly and the room was large and clean.. Included a mini fridge and a microwave which was very handy. Breakfast was good.Genuine Expedia guest review
Nice motel, and easy to get to. Stayed for one night, but it was quiet, and had a good breakfast the next morning. TV's could be updated, and pillows could be better, but overall the motel was good, clean and quiet.Genuine Expedia guest review
"Decent inexpensive place"
The hotel was perfect for our goals on this trip. We needed an inexpensive place that was convenient to UM. It was clean, comfortable and surprisingly quiet. It was less than a 10-minute drive to campus. Our room faced west, away from traffic on Reserve St., which was a wise request. A Safeway grocery store is across the street. Costco, Walmart, Target […] and many other stores and restaurants are just up Reserve St. Read moreGenuine Hotels.com guest review
"Staff was friendly room was clean. Older hotel"
Is an older hotel and showed age. Still room was clean and the staff was helpful and friendly.Genuine Hotels.com guest review
Staff was very helpful and friendly. Room was very clean and included all the basic amenities. Will stay here again when the opportunity is available. Very good breakfast.Genuine Hotels.com guest review
Response by GuestHouse Inn, Suites & Conference Center Missoula Glad to hear that you enjoyed your stay and we would love to have you again/
I was in the middle of a move and stayed at the Guesthouse, staff were great, breakfast was much needed, wanted to take home the bed, great experience. FYI, I book hotels for my job I usually don't stay in them very happy with the entire experience.Genuine Expedia guest review
Response by GuestHouse Inn, Suites & Conference Center Missoula Thank you for staying with us. Happy to hear that we could accommodate you as well. We would love to have you again to stay with us next time you are passing through. Thank you for your review.
"Nice stay getting to Yellowstone"
The hotel was easy to find, in a good neighborhood and a great value. Breakfast filled us up and the staff was very friendly. We would stay here again.Genuine Hotels.com guest review
Response by GuestHouse Inn, Suites & Conference Center Missoula Hope to see you soon and thank you for your time in writing us a review.
"Spend a little more--you'll be glad you did"
The hotel is definitely dated, but I expected that with the lower rates. The one nice thing I can say is that the staff was friendly enough and accommodating. When the 50+ cross country students checked in, the noise was horrific. The front desk staff did move us to a nicer room away from the pandemonium (but the heater and several of the lights did […] not work). As we tried to get some rest, the fire alarm went off three times during the night (with no communication or much of an apology to us). The next morning I was told: "Yes, we're still trying to figure that out." It was a dismal experience from first to last. If there wasn't another place to stay in Missoula...I'd sleep in my car. Read moreGenuine Hotels.com guest review
"late arrival-missed breakfast :("
our 3 pillows were the size of throw pillows all plumped up with NO personality. they took up only 1/2 of the headboard. we arrived late as we were visiting family 2 hours north. the person who checked us in at 1:30am did NOT even tell us what time breakfast started or how late it was offered :( BIG disappointment. the manager said there were restaurant's […] just down the street, DUH, we needed the breakfast we paid for!!! this was only one stop on a 9 day trip!! this is also right next door to a casino with 2 more only doors down. only + was the Auto parts store right across the parking lot which we needed. LOTS of stairs NO elevator to be seen. Read moreGenuine Hotels.com guest review
"Very small room"
The room was so small it was hard to get around. There was no placeto put toiletries and there were only 3 electrical outlets in the room and two lamps in the room could not even be plugged in. Thank god we only stayed 1 night. Would not use this hotel in the future.Genuine Hotels.com guest review
"Quick over nighter..............very pleasant"
Missoula is a clean, quality city in the Western Montana area.Genuine Expedia guest review
"Would not recommend this hotel"
The hotel is dated and smelled from years of allowing smoking in the rooms. The staff was cordial yet did a poor job on the upkeep of this hotel. The bedding was scratchy and the pillows were horrendous. If I could have got another hotel I would have left.Genuine Expedia guest review
"Room was disgusting!"
Poorly decorated room that smelt horrible. Literally stuck to the floor when walking because the carpet was so dirty. The only thing ok about the room was the bed, but the pillows were tiny.Genuine Hotels.com guest review
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