Polynesian Water Park Resort - Wisconsin Dells

Overall wasn't bad you get what you pay for. The waterpark and other water toys were great our three year old loved it, however the rooms really needed updating. It was like stepping into the 80's, would I and my family stay there again yes. The location was great and the amenities were good my only negative was the room.

Genuine Hotels.com guest review

The bathroom smelled very bad... not worth for money.

Genuine Hotels.com guest review

Hotel need to be updated with flat screen TVs ! Bed was hard as rock! Old tv sound kept going in and out

Genuine Hotels.com guest review

The room was not modern all the furniture was old. The tv didn't play the channels right. The remote didn't have a back and the ice chest was cracked. They charged an additional 14.00 for towel and internet in the lobby. I was not impress and will not stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel and indoor waterpark were nice. The room not so much. The beds were hard as a rock and could use an updating. The microwave did not work half the time, though i should have expected that since it was very old. The bathroom was rusted over and the majority of the wallpaper was peeling. The safe didn't work properly, I had to call maintenance […] twice for a two night stay. I guess for looking for a cheaper alternative to the other more expensive resorts I got what I paid for. The food and drinks were good, priced pretty average. The arcade wasn't that great. Over half of the games were out of order. The best part of the experience was the lifeguards. With the crazy long shift they seem to work they were so great with the kids. Kind, helpful, and some of them silly. The kids loved them. Read more

Genuine Hotels.com guest review

We loved it . We have two little kids ages three and one and a half . They loved the kiddie pool with the frog slide . We went to the water park and the kids loved it but really loved being in the kiddie pool with the froggy slide . We would definitely go back .

Genuine Hotels.com guest review

Overall, great stay at the Polynesian. Staff was helpful and polite. The only downside was that towels were at times on short supply due to heavy volume of spring breakers. We have a 2 and 3 year old and they loved it, so we all had a great time!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The beds were horribly uncomfortable. I, along with the 3 other people that stayed with me, had back pain for days after we left. The wi-fi in the rooms is advertised, but does not work at all. Neither a computer or phone could keep a connection. The "water park" is not the definition of a water park - it's more a kid pool with two water slides attached […] to make it look like a water park. Our refrigerator in our room froze EVERYTHING that we put in it, even after we put the setting on the hottest one possible. We had to call three times to get extra towels and eventually go to the front desk ourselves even after we were told they would be delivered within ten minutes. The fitness room at the hotel is still advertised on websites, however, it is closed and no longer exists. This was extremely disappointing and not worth a single penny that we paid to stay there. Read more

Genuine Hotels.com guest review

Worst hotel I've ever been to. Absolutely disgusting, don't ever stay here! We actually ended up leaving and going back home 6 hours because it was so awful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel is tired.

Genuine Hotels.com guest review

We stayed overnight with our 2 yr old on the way home from visiting friends. The room was clean and comfortable, not as dated as I expected based on other reviews. The only blemish on our room was a little rust on the edges of the base plates of the shower rod. It was great that the splash park area opened early, the water was warm and perfect for our […] 2 yr old. We thought the water park was as nice as a much pricier resort we stayed at on the way up 3 days prior. The front desk staff was pleasant, and the free breakfast, while limited, was convenient. For what we needed and the price, I was extremely satisfied. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I attended a business conference which was held at another, pricier resort. Given I was going for the "cheap" I likely next time would have picked another hotel. This one was a "step up" from the cheap, however I visited during the week and the usual hotel amenities were not available. Water park was closed, no exercise room, no continental breakfast, […] no ability to get in room pay per view. Location was fine; Read more

Genuine Hotels.com guest review

The staff was very cooperative with all needs.

Genuine Hotels.com guest review

The indoor water park is ok for younger kids. The best area "water works" for kids did not have heated water, so it was too cold for most vistors including my Grand kids. All other water areas had nice temps, but few could be used by under 6 years old. If you book with Expedia you will have to pay a small resort fee at the hotel also when checking  […] in. Read more

Genuine Expedia guest review

It was OK for the price. However, since it was December you would think the staff would be trilled that wew were there. They could care less. At 6:30 in the morning when my wife was still sleeping I couldn't even get a cup of coffee. I was told the shop opens at 7:30. Finally got that cup at 7:50 and the clerk in the shop was just about as happy as […] anyone to be there. It's winter you want me to go home very satisfied so I'll come back in the summer. I won't Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed at this hotel many times before with great success. This time we found the hotel looking a bit run down. The mattresses were so hard that not only did we not sleep, but we also had aching backs for 2 days afterwards. There was mold growing on some of the hall celing tiles, the mini fridge in the room was frosted up and the ice machine […] across from our room was very noisy. The pool and water park areas were great, very clean and well cared for. Read more

Genuine Expedia guest review

The staff is rude and ill prepared, but the hotel itself is pretty good for the money (i.e. the same cost as a Best Western but with more water). The indoor park is small with two water slides and a tiny (tiny!) lazy circle. Would be a decent place to take children.

Genuine Expedia guest review

I enjoyed my stay, but was not happy that I couldn't get internet in my room. Had to go out to the lobby. The hotel front desk person was very nice (should of got her name) she worked Saturday the 20th . You could tell the hotel was older, even though it was kept up. could probably use some remodeling. I would stay again.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel served its purpose of giving us a place to sleep. For the price though, it really wasn't all that great. I think the layout of the room was poorly done, and the polynesian theme seemed a bit lacking. It was almost like the building used to be a Cheap name hotel and they just threw a few polynesian looking pieces of furniture into the room. […] The water resort part was extremely small. Better off staying at one of the big water resorts if that is what you are looking for. On a positive note, it is close to many sights and restaurants. I do not believe I will be staying there again though. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I think many of the hotel staff were sneaking around to smoke cigarettes on a regular basis. Even though our wing was in a non-smoking area of the hotel - I kept smelling cigarette smoke inside corridors, outside of laundry facilities, in the gift shop bathroom. AND the ice machine just outside our room was apparently leaking so badly that there was […] a splash sized puddle as you walked through the first floor hallway. I also have to admit - other than a few gals at the front desk - the smiles were few and far between from the staff. The lifegaurds for example bordered on rude. And frankly looked pretty bored. I'd be okay with dated. I'm not okay with paint peeling, torn carpets and splashy hallways that smell like smoke. Read more

Genuine Hotels.com guest review

Its a good place for kids at night if you think about it you go to the dells to go around town all day so it a nice place for the parents to relax while the kids keep playing.

Genuine Hotels.com guest review

Wisconsin Dells has been one of my favorite places to vacation. I often try other resorts. Amazingly it was a great spot for my 10 year old and 2 year old grandsons who loved the resort. I value the 10 year olds opinion. This makes a good vacation.

Genuine Hotels.com guest review

My family stayed at your resort from the 1st thru the 3rd of September, I must say that this was truly the worst stay ever, the lights didn’t work, the beds were not comfortable, had to call the front desk numerous times for the equip in the room not working, someone took the chairs off the balcony where we couldn’t sit outside and enjoy the fresh air, […] not enough towels, no light in the bathroom, the stay wasn’t exactly the best ended up having to go to MT. Olympus for a better time. My trip was booked thru Expedia and they will also receive the same complaint, I think that I should be extended a courtesy stay for all I had to endure. My overall rating from 5 being excellent to 1 being the worst, I choose 1, the worst. Read more

Genuine Expedia guest review

Stay was OK. Beds were NOT comfortable - could feel the wire frame and coils. Pillows were good. Blankets were "crunchy". Pools were good for the "little guys" (ages 7 & 4). Disappointed that breakfast was not included in cost. "Pool side" was NOT - had a balcony on the 2nd floor...had a "view" of the pool.

Genuine Hotels.com guest review

Not very good. Needs remodeling. Indoor pool is not good.

Genuine Expedia guest review

The resort was ok. The rooms are out dated and in poor condition. Not worth the money and would not recommend this place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The rooms were dirty the staff is rude and for the money you can stay at a bigger resort

Genuine Expedia guest review

This is a low quality establishment. If you have kids who want to stay all day in the water, and you do noot want to be at one of the common water parks, this place is fine. Otherwise, choose a better hotel.

Genuine Hotels.com guest review

We've come down here for the last 4 years for a family vacation. This year I was not happy with a few things. Smoking should not be allowed in the pool area too much of it. People were even smoking in the indoor pool area. Too much roughness in the indoor lazy river. People not in tubes and pushing their tube purposly into others. There is alot of good […] things but this put a damper on things. Read more

Genuine Hotels.com guest review

the Polynesian is just so very musty and dated. it is a shame, b/c its water park for children is great, my 3 kids were in heaven. but the room's carpets were old and musty, the mattresses saggy, the bathroom less than perfectly clean, and all the outdoor furniture breaking at the seams. there is no wireless in the rooms; one must go to the lobby or […] snack bar. service was good, and we appreciated all the staffed lifeguards. but thsi hotel needs a serious update in carpets and mattresses at the very minimum. Read more

Genuine Hotels.com guest review

Upon first arrival, (Aug 10, 2012) we had to call maintenance to replace fridge and to fix the extra loud noise from the bathroom exhaust. Also, the smell of the room was not that great. Additionally, most of the ICE MACHINES in every location of the hotel were OUT! Despite our reporting of such-nothing was done to ensure they were filled. Staff I will […] say was courteous. Lastly--more attentiveness for a fresher room was certainly needed. Overall, for the money, I suppose our stay was pretty decent. Read more

Genuine Hotels.com guest review

Overall, I was very satisfied with our stay here. When we got in the room, the air conditioning was not working, but within 10minutes the maintenance was there to switch out the air conditioner. We had no other issues. Nice water park that is perfect for younger kids!

Genuine Hotels.com guest review

If you have kids under 10, this is the place for them. No need to spend money on other water parks. If you wanna do some shopping, the resort is a 5 minute drive to downtown Dells. Overall, it's a nice place.

Genuine Hotels.com guest review

Room very dirty, strong smell. Pool are good for the kids. Lots of water

Genuine Hotels.com guest review

We stayed here 2 years ago and decided to return with 2 additional grandchildren. The younger the kids, the more appropriate this hotel's water park. Our 5 yr. old was delighted, our 11 yr. old was ok; it was too tame for the teenager, except for the basketball. The property needs upgrading. The beds were not very good, and the bedding is extremely […] worn. The place has a tired feeling about it. The pools seemed pretty clean and they have an abundance of life guards. It is pretty expensive for what you get. We won't likely return. Read more

Genuine Hotels.com guest review

We had a wonderful time. The kids had a blast on all the water rides. Our room was clean and comfortable. The entire family wants to go back. Fun times!!!

Genuine Expedia guest review

At the Polynesian, there are three types of rooms. The suites and any room with a balcony are clean, newer and well put together. Do not opt for the lesser expensive rooms. We did. Although they are equipped with a microwave and refrigerator, both are older and do not work consistently. The lower priced rooms are dated. They are not as clean and very […] muggy with no outside air circulation. As long as you stay in a room with a balcony, you will be very happy. The outdoor activities are best suited for kids under 8. Read more

Genuine Hotels.com guest review