All hotels in Tel Aviv, Israel
1 room, 2 adults
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10 Eliezer Peri St, Tel Aviv, 63573, Israel, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 91 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.2
  • Comfort
    4.4
  • Condition
    4.2
  • Neighborhood
    4.5
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3.0 / 5Good
"Definitely not a 5-star by any means."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hardly any service, great location though. Rooms are small, minimal, reminiscent of a London 3-star city hotel. What a disappointment after spending amazing 4 nights at Waldorf in Jerusalem
Genuine Expedia guest review
Other trip Mar 18, 2015
henry
US
5.0 / 5Outstanding
"very nice hotel! close to the Beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
וt was good experience and we are totaly recommended about carlton
Genuine Expedia guest review
Other trip Feb 23, 2015
l.s
US
5.0 / 5Outstanding
"BEST BREAKFAST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
BEST breakfast in the country - gorgeous place to start the day, overlooking the sea by the marina.
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
Staci
US
5.0 / 5Outstanding
"Great stay on the last day of a war!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I always stay in Tel Aviv the last 2 days of any trip to Israel, but usually at the Hilton, which is next door to the Carlton. When I called the Hilton to ask for a late checkout, all they would give me was 2pm. I spoke with Chen at the front desk of the Carlton and without hesitation she gave me the 4pm checkout that i needed. Chen did a nice thing - and made a new customer! The Carlton has a boutique hotel feel to it as opposed to a mammoth hotel like the Hilton. The pool is on the small side, but we did not have any trouble getting a lounge. The pool is on the roof and affords 360 views of the city. Really breathtaking. The Carlton is convenient to the beach (2 minute walk) and we spent the morning there. The front desk will provide towels to take to the beach. The room was great with a beautiful ocean view, but don't be afraid of the city view rooms. The ever growing Tel Aviv skyline is mesmerizing and may be preferred by some, including a British chap we met at check in. Last but not least - and one of the reasons I wanted to try the Carlton in the first place - is the Breakfast by the Sea. Located a 15 second walk from the hotel entrance in a separate building, the breakfast was among the most generous in a country known for it's incredible hotel breakfasts - and the location on the ocean can not be beat. Bottom line - we will be back.
Genuine Hotels.com guest review
1 night trip with friends Aug 24, 2014
Steve G
US
3.0 / 5Good
"Fantastic location & view, not a 5 star hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly check in and very nice room with a balcony and ocean view. Breakfast is right on the water, huge buffet-good food (not great). The problem was staff curtness and lack of polte customer service- I was rudely hurried and warned several times that the buffet was closing while others were allowed in at the last minute and welcomed. A woman next to us took off her five year old son's pants and and changed him right there in the dining room. The sushi in the hotel was odd and the miso inedible. There was a restaurant serving food to patrons but we were told that it wasn't actually open for business.... We had to ask several times for more toilet paper and towels, and then were treated as if this was an affront or somehow impossible to provide. Parking costs $50/day. The gym $10.
Genuine Expedia guest review
Other trip Jun 10, 2014
Rachel
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice right on the mediterran .
Genuine Hotels.com guest review
2 night trip Jun 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is well-maintained. We had a corner room overlooking the marina and beach. The room was small although the square footage seemed reasonable. It was a funny shape which made it seem smaller. The breakfast is excellent. We had the personal check in/out which was excellent. The buffet dinner on Yom Hazikaron was mediocre and definitely not in the league of the daily breakfast---almost like a different hotel. We would stay here again and have stayed here before.
Genuine Hotels.com guest review
4 night trip May 1, 2014
A Traveler
US
3.0 / 5Good
"Nice hotel but low service"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice and cosy hotel, nice room. But window open on a conditioning system so you cannot open it or use the balcony. Breakfast was very very limited.
Genuine Hotels.com guest review
1 night romance trip May 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Like a dream"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Carlton Hotel in Tel Aviv is like a dream come true. Everyone was very gracious and helpful. I especially loved the gym with steam room and sauna , although this was $10 extra it was well worth it. The executive lounge was also great. An amazing view and a comfortable place for relaxing with a snack or getting some work done. The staff there was always helpful, friendly and efficient. One day I had my coffee before I even had a chance to ask for it. The delicious cakes kosher for Passover were a treat and a surprise to find in my room. I also enjoyed having a balcony with a view of the beach, My only complaint is for an executive floor room my room was rather small. I will certainly be back and I hope soon!
Genuine Hotels.com guest review
3 night business trip Apr 19, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel on beach.."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
dining room under renovation. Confusion about whether our booking on expedia included breakfast or not. Hotel maintained it did not. I negotiated price of $24/pp. They wanted $45/pp. Some minor things in hotel room not working properly. Shower door leaked a little. No written hotel info in room. No tv listings. Hotel said it was being revised. Hotel is right on promenade. More info on bike rentals, recreation would have been nice. Bed was very comfortable and room nice size. On arrival, there was complimentary bottled water and citrus fruit and chocolates.
Genuine Expedia guest review
Other trip Jan 30, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We greatly enjoyed the Carlton Tel Aviv - nice staff - great breakfast on the beach - good location - lots of good restaurants along the beach to the North -
Genuine Expedia guest review
Other trip Jan 22, 2014
Klaus
US
5.0 / 5Outstanding
"Very nice hotel on beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were pleasantly surprised by the well appointed and immaculately clean room with a view of the sea all the way to Jaffa.
Genuine Expedia guest review
Other trip Jan 19, 2014
A Traveler
US
3.0 / 5Good
"Tel Aviv New Year"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
nice Hotel, old, but nice, little facilities...........................................................................................................................................................................................................
Genuine Expedia guest review
Other trip Jan 8, 2014
Daniel
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful lobby, cozy pool on roof, gorgeous rooftop restaurant and magnificent restaurant overlooking the ocean.
Genuine Expedia guest review
Other trip Oct 2, 2013
Like the best
US
4.0 / 5Excellent
"great position, great food, very helpful staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
had a very comfortable stay - impressed with the service we received from the staff including the housekeepers who were very friendly and helpful.
Genuine Expedia guest review
Other trip Oct 1, 2013
A Traveler
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed the view, the wakling to & from restaurants. It was a great location-convenient to shopping and other sites
Genuine Expedia guest review
Other trip Aug 25, 2013
NICK
US
4.0 / 5Excellent
"I felt very good in the hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very good. The overall stay was great. The room had a very good view and the service was good.
Genuine Expedia guest review
Other trip Aug 3, 2013
Vladimir
US
5.0 / 5Outstanding
"More perfect than perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location amazing - boutiquey without being stuck up. All the other hotels with big names are just too big - this is so perfect - especially with room facing Mediterranean.
Genuine Hotels.com guest review
2 night family trip Jun 30, 2013
Steve
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great hotel, extremely helpful staff, nice decor, very comfortable room. I will definitely stay there again.
Genuine Hotels.com guest review
1 night trip Nov 4, 2012
Dan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was the first night of a 3 week vacation trip. It was a good way to start the trip.
Genuine Hotels.com guest review
1 night family trip Oct 17, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Quality hotel. good value, professional service.
Genuine Hotels.com guest review
1 night trip Oct 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Absolutely Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We got a great deal from hotels.com for a 2 bedroom suite with dinner and breakfast to celebrate a 25th anniversary celebration. The rooms were clean and great, with complimentary wine, water, and fruits. The suite was actually an enclave of 3 rooms, which was perfect for our needs. And the views, from the Mediterranean to the city, were stunning. Service was impeccable, rooftop pool and lounge was wonderful, and the surprise lounge access (free food, drink, internet, and newspapers) went above and beyond it all. Also, Friday night (Shabbat) dinner is superb and highly recommended. The outside of the hotel could use a little renovating, but not such a big deal overall.
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2012
D
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very nice hotel if you get it at a good rate. Clean, good service, nice roof deck. Fixtures and finishings are a little tired on the 12th floor where we stayed; not sure if they've been updated elsewhere.
Genuine Hotels.com guest review
1 night trip Aug 28, 2012
A Traveler
US
5.0 / 5Outstanding
"Truly, EXCEPTIONAL service!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
As the food and beverage director of a high end hotel, I will tell you the staff at the Carlton Tel Aviv is doing it right. From the time of check in to the time of check out, the entire staff was absolutely accommodating to all of our needs. Front desk, house keeping, the restaurant on the beach...someone at the top is doing it right.
Genuine Hotels.com guest review
4 night trip Aug 8, 2012
alan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Spacious room with great view. Lounge with excellent staff. Great wellcomming from an alert staff in an early houre. Nice treatment at all levels. Will return
Genuine Venere guest review
Other trip Jul 18, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Comfortable stay. Would recommend."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel which has been refurbished. Close to the beach and marina. Great location. Avoid south facing rooms as they look over an ugly roof from neighbouring hotel. North or sea facing rooms are best. Service was excellent and staff were very helpful. Only negative is that the lobby is not as opulent or spacious as some of the larger hotels but still perfectly pleasant.
Genuine Hotels.com guest review
3 night romance trip Feb 14, 2015
mr r
GB
3.0 / 5Good
"Nice hotel on the beach"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was an ok hotel but I don't think it deserves 5 stars. The cups in the room were dusty and it didn't feel like luxury like other hotels in the area.
Genuine Expedia guest review
Other trip Nov 27, 2014
A Traveler
GB
5.0 / 5Outstanding
"Favourite hotel in Tel Aviv"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I always stay at the Carlton in Tel Aviv. Great breakfast, nice comfortable rooms, friendly staff, cool rooftop pool area with amazing views, close to downtown and north beach promenade with great restaurants. Always taxis at hotel. It's perfect.
Genuine Expedia guest review
Other trip Sep 6, 2014
Klaus
GB
5.0 / 5Outstanding
"Nice hotel near the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
2 excellent restaurants-lovely roof top pool (albeit a little small) and great place to have breakfast overlooking the sea.
Genuine Expedia guest review
Other trip Aug 25, 2014
Craig
GB
5.0 / 5Outstanding
"Fab"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fab
Genuine Hotels.com guest review
3 night business trip Jul 20, 2014
David Forecast
IE
5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location for beach and city. Very helpful & friendly staff. Will stay there again.
Genuine Hotels.com guest review
4 night trip Jul 15, 2014
A Traveler
GB
4.0 / 5Excellent
"Supernice breakfast"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice location, very good service, location of breakfast was super.
Genuine Hotels.com guest review
1 night trip Jun 4, 2014
Lars
IE
5.0 / 5Outstanding
"Fantastic stay - I will return!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location is ubeatable if you are interested in hitting the beach, local restaurants, and general Tel-Aviv area. The front desk check-in person was very icy and not very welcoming, but the room and overall stay made up for it. I will definitely return. The rooftop pool and beach access were highlights for me.
Genuine Hotels.com guest review
2 night trip with friends Jun 6, 2014
Dean
CA
3.0 / 5Good
"Good location with good swimming pool"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
They did not clear the room properly and did not take away dirty cups and plates. The car hire desk was not manned on a regular basis and hotel staff not particularly friendly
Genuine Expedia guest review
Other trip May 28, 2014
Susan
GB
5.0 / 5Outstanding
"Great location for TelAviv or the surrounding area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the nicest hotels in town with a friendly and helpful staff who appear to be eager to assist when you need help. I would highly recommend.
Genuine Expedia guest review
Other trip Apr 14, 2014
A Traveler
GB
3.0 / 5Good
"a shame we didint know about renovations"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel was fine but marred by the fact that the restaurant was being renovated and so the lounge lobby area was turned into a restaurant. Because of this there was no where to sit in the evening. After two nights we complained and were given an upgrade to the executive lounge which was good
Genuine Hotels.com guest review
4 night trip Dec 9, 2013
A Traveler
GB
5.0 / 5Outstanding
"Best location by the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great except the fact that for internet you have to pay extra and roomservice came too often. They bring every little thing separately, towels, chocolates etc. Instead they should do all this with one time. Other than that great location, not noisy and very clean and comfortable rooms.
Genuine Hotels.com guest review
2 night romance trip Nov 17, 2013
Triin
IE
4.0 / 5Excellent
"Great location and view. Avoid Blue Sky restaurant"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
There hardly are new hotels in Israel. Even though Carlton seems to have been built in the 1970s, its new fixtures and fittings position it well relative to aged hotel stock in the country. The location is amazing - the hotel is based right by the seaside on a lovely embankment where it's great to have an early morning run. The rooms are sizeable and the swimming pool on the 15th floor is most pleasant. There also is a large open air swimming pool with several 50m lanes in front of the hotel by the marina. Overall, I would have ranked the hotel as "excellent" but the fact that the hotel gym comes for an extra cost - and that is for a facility which is sold as part of the hotel!!! - and horrible service in the Blue Sky restaurant on the 15th floor I have to lower the mark. I wrote a separate review for the restaurant as I did not want that one-off experience to ruin the review of the hotel but I would strongly suggest that the management improve the staff training and deliver the mesage that waiters are not to insist on tips. A Russian speaking waitress in Blue Sky was insisting particularly strongly that it is to be 10% in Israel. She ruined the evening, but as I said I don't want that one-off experience to ruin the entire review. I enjoyed my stay and have no problem in recommending - with a couple of reservations - the hotel to anyone.
Genuine Hotels.com guest review
3 night family trip Sep 15, 2013
A Traveler
GB
4.0 / 5Excellent
"pool area is gorgeous"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I really enjoyed my stay at the Carlton. The food was delicious especially the sushi and I loved the swimming pool area I would definitely stay again
Genuine Expedia guest review
Other trip Aug 11, 2013
Erica
AU
5.0 / 5Outstanding
"A Gem of a Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The most helpful friendly staff. Would definetly stay again
Genuine Expedia guest review
Other trip Jun 11, 2013
Howard
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything about the hotel was lovely. As we had a cheap deal on the room breakfast wasn't included which is really a bit cheap of a high class hotel if they want to fill rooms. However not a big problem as we had something at the bar and also went out to eat. Lovely hotel and lovely staff
Genuine Expedia guest review
Other trip Jun 5, 2013
Shelley
GB
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
The swimming pool was closed, which was very disappointed. We had the option to go to another swimming pool, but it was a very bad solution, as its a PUBLIC swimming pool. Too many people and families..
Genuine Hotels.com guest review
1 night trip May 11, 2013
A Traveler
GB
4.0 / 5Excellent
"Very nice hotel by the beach"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good facilities, renovated lately. Good food. Recommended room service.
Genuine Hotels.com guest review
1 night trip Mar 29, 2013
A Traveler
GB
5.0 / 5Outstanding
"Good hotel on the ebach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Food menu is rather limited. Excellent stay otherwise
Genuine Hotels.com guest review
1 night business trip Dec 20, 2012
A Traveler
CA
2.0 / 5Fair
"Didn't meet expectations"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Great location, but very over-priced. It is hardly a 5 star hotel, would put it at 3* at a push. Rooftop pool is very tired, needs updating. No free wifi in the hotel and guests have to pay to use the gym/spa.
Genuine Expedia guest review
Other trip Sep 25, 2012
A Traveler
GB
4.0 / 5Excellent
"Good location for business in Tel Aviv"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Not a 5 star experience despite the claim to be a 5 star hotel. But it was clean and comfortable.
Genuine Expedia guest review
Other trip Aug 12, 2012
Peter
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Séjour TEL AVIV"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
excellent séjour, accueil très sympathique
Genuine Hotels.com guest review
3 night trip with friends May 25, 2015
miguel
CH
3.0 / 5Good
"Carlton moyen"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Cet hôtel ne justifie pas du tout le fait qu'il soit un des plus chers dans sa catégorie à Tel Aviv
Genuine Hotels.com guest review
4 night romance trip Nov 6, 2014
pierre luc
FR
5.0 / 5Outstanding
"מלון מעולה"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
שירות אדיב מאוד! נהנינו מכל רגע
Genuine Hotels.com guest review
1 night trip Jun 3, 2014
שני
IL
5.0 / 5Outstanding
"ממליץ בחום"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
נשארנו רק לילה אחד אבל היה מצוין והמיקום מצוין. אין חוות דעת על האוכל כי לא אכלנו במסעדות
Genuine Hotels.com guest review
1 night trip May 30, 2014
A Traveler
IL
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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