"Room nothing like photo"
The rooms look nothing like photo on advertisement. We were going to stay several days and left after the first day.Genuine Hotels.com guest review
The staff was not very friendly and the room was set up for only one person even though the reservation was made for two(1 towel and no wash cloth). The price was fair and the location was near many resturants and points of interest.Genuine Hotels.com guest review
Four different rooms all had stains on the sheets. The man at the front desk did not see to care at all. I asked and received a refund and went to the Motel 6 across the way. That hotel was clean, recently renovated at $15 cheaper.Genuine Hotels.com guest review
"Decent for the price"
Comfortable friendly staffGenuine Hotels.com guest review
No wi-fi. Very limited "continental" breakfast. Room was as expected from listed style location. It was close to stripmall/shoppingGenuine Expedia guest review
"Don't go here"
The room was filthy, the toilet was unclean, no shower curtain and hair in the tub drain. Looked like it had just been used.Genuine Expedia guest review
"Good Hotel for The Price"
Hotel is peaceful overall decent for the priceGenuine Hotels.com guest review
Great hotel! We really enjoyed our stay. Thank you so much.Genuine Expedia guest review
"not the best"
I was expecting a lot more. the room was very dusty and the bathroom tile had mildew on it in a couple of places. dated decor.... not worth $60Genuine Hotels.com guest review
"poor unsatisfactory room"
The room was horrible, normally I would of demanded for a refund and went elsewhere but I was to tired to go elsewhere. I asked for clean towels and was given a handful of dirty towels, the attendant said they were out of clean towels. The room was dirty and had a blood stain on the wall.Genuine Hotels.com guest review
Enjoyed stay. Bed was comfy. Complimentary breakfast more than adequate. My only complaint was my TVs' picture didn't come in very clear on some channels.Genuine Hotels.com guest review
"Worst stay ever"
Staff was unwilling to accomidate a last minuate change even though the motel was 3/4 empty for my whole stay. Then my 1st room already had someone in it. My 2nd room still had food in refrige that obviously had been there for some time. Had to keep getting keys reprogramed and the breakfast was the smallest, skimpiest that I had ever seen anywhere.I […] can't beleive there in business. Read moreGenuine Hotels.com guest review
"The dump was filthy"
The television barely worked, the washclothes were yellow (supposed to be white), the toilet leaked around the base, when I asked about the tv I was told that all televisions were the same as the one behind the counter (no consideration that one could be broken). The price was low, but it still wasn't worth it.Genuine Hotels.com guest review
"Avoid, not worth staying here"
Rented 3 rooms for 2 nights for multiple family trip. One room was so aweful we ditched it and crammed into 2 rooms instead---AC not working, remote did not work, TV came in fuzzy. The hotel just had an overall dirty feel. Staff did not seem to care. Keys to room had to be rekeyed multiple times. Rooms were cheap....you get what you pay for.Genuine Expedia guest review
"Refer only to people you don't like!"
We had reserved a non smoking room. The room smelled of smoke and cigarette burns were visible on multiple pieces of furniture. There were cobwebs in the corners of the room. The door was bent and didn't close properly. The dresser had two broken drawers in it. We had arrived at two in the morning. We had booked a two night stay, we only stayed the […] first night. In themorning we packed up our stuff and left, with no intention of returning. I didn't feel safe or comfortable in the hotel. Read moreGenuine Hotels.com guest review
I thought the desk clerk could have known a little more about the surrounding area. She did not know how to get into Cleveland, how to take public transportation, where a shopping center was. The shopping center was less than 1/2 mile away and the bus stop was there also.Genuine Hotels.com guest review
average motel, no shining point as well dark pointGenuine Hotels.com guest review
"Needed a room."
it was ok, but don't look for breakfast.Genuine Hotels.com guest review
My husband and I arrived fairly late in the evening and had been on the road for hours and we were starving so after checking in and putting our stuff in the room we went out to the Dennys in Cleveland to get a bite. When we got back to the room I went to grab a shower only to find used washcloths hanging from the shower rod and a nice sized spider […] living in the corner of the shower. Overall the place wasn't to bad but to say it was worth spending the extra 20 bucks over what a super 8 would have cost definitely not worth it the room looked pretty much the same as what a super 8 room would have and the super 8 we stayed at when we traveled to Maine last year was cleaner then the room here. Read moreGenuine Hotels.com guest review
room needs maintainence : paint, trim in poor condition, sink broken , could not get fan to turn offGenuine Hotels.com guest review
"Poor Customer Service"
When we arrived, the girl at the front desk was not helpful at all. She took my ID and just said "215" without looking up. I just stood there and then she said, "That's your room. It's in the back upstairs." She didn't mention that there were steps right behind her office I could have used instead of going outside in the rain. Later, when I called to […] tell her that ESPN didn't have any sound at all, she said "I have 18 other guests and no one else has complained" and told me it would fix itself. We also asked her for an iron and she told us maybe she'd get one to us in the morning. I went down to the desk to ask why she wouldn't bring it to us right away and she told us she couldn't because she was alone. I pointed to the other man behind the desk and she said he wasn't working at the time. He then went upstairs to look at my cable issue, so I was unclear exactly who he was or what his function was. The room itself looked ok when we entered, but in the morning when we went to shower, we learned that the shower curtain was ripped and had mildew on it. There were dead insects inside the light fixture over the tub. Overall, the room would have been ok enough for just one night, but the service was so bad that I would not recommend this hotel. Read moreGenuine Expedia guest review
"One step up from camping in a tent"
Very uncomfortable bed. Outside messy. Wifi would not stay on my device. Not clean.Genuine Expedia guest review
"Terrible hotel do not stay here!"
It was so bad we didn't stay. The room smelled like urine and were afraid to lay on the bed. The hotel itself was in desperate need of repairs. My husband can handle a lot of things but he had such a bad feeling about this hotel that we left. Do not stay here!!!Genuine Expedia guest review
"Good Price close to the event i needed to attent"
Location was good Rooms need better cleaning. Smelled oldGenuine Hotels.com guest review
Clean rooms, very friendly staff, close to stores and restaurants. Great rates. I would definitely stay here again.Genuine Hotels.com guest review
Thé breakfast is awful.Genuine Hotels.com guest review
"worst than usual"
been here before but this was the worst stay yet. Wifi did not work for both days. A non-smoking room smelled of smoke.Genuine Hotels.com guest review
"가격대비 걸맞는 숙소"
천정등은 불이 안들어오고 객실이 약간 적은 느낌에 화장실 변기 물이 멈추지 않고 계속 내려감. 객실로 통하는 입구 문은 누가 세게 잡아 당겼는지 시건 장치가 작동이 안됨. 아침 식사는 가격 대비 괜찮았음. 프론트에 일하는 분도 친절하였음.Genuine Hotels.com guest review
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