"lovely night away"
My partner and I stayed in Galway for the night. The room was beautiful,very large bed, spacious room and a lovely large bathroom with a bath. Very nice and helpful staffGenuine Hotels.com guest review
Stayed one night. Staff very friendly and helpful.Genuine Hotels.com guest review
"Lovely relaxing weekend"
Loved our stay at the weekend! Everything was amazing! The location could be better but taxi services are always at hand and costs €10 to get into the center of the city! Would love to return again.Genuine Hotels.com guest review
"dont stay here!"
Very disappointed! There was a terrible smell throughout the hotel when I enquired I was told they are having problems with the water pipes but have no plans to rectify at the moment. The room was freezing on arrival we had to plug in an electric heater also the restaurant service was appalling and food wasnt great, we did complain but it was passively […] dismissed. Waste of money would never even consider this hotel again! Read moreGenuine Hotels.com guest review
Booked this hotel for last minute deal outside Galway City for 2nights whilst home for Christmas. Room was average, First time walked into the room it's was freezing(no heating on feels gives a very unwelcome feeling especially for a 4star rated hotel) not sure why they could'nt just place a king size bed instead of 2beds pushed together (it puzzles […] me why some hotels do this) the heating system was very noisy if you are a light sleeper then you would not sleep with it on. Overall staff very friendly and breakfast was nice. Don't think I'd stay again!! Read moreGenuine Hotels.com guest review
Great hotel. Very nice bar, food good also. Recommend highlyGenuine Hotels.com guest review
while the hotel overall was nice the air con didnt work, however there was a heater provided in the room, the main aircon was so noisy that we didnt sleep a wink all night dinner menu wasnt great although food was good not much varietyGenuine Hotels.com guest review
Bed not that comfortable. ...felt like two beds pushed together could feel divide in middle.....Other than that clean, good service, great locationGenuine Hotels.com guest review
The room was just like in the pictures. While the heater was quite loud, the adjustable control panel ensured our highest comfort.Genuine Hotels.com guest review
I stayed there for one night ~ with a friend and I thought the hotel was very beautiful and spacious. I enjoyed myselfGenuine Hotels.com guest review
Super night excellent food and service will visit againGenuine Hotels.com guest review
Walking distance to city centre, next to shopping centres. Lovely hotel. Just book early as it's always fullGenuine Hotels.com guest review
Comfortable, relaxing & enjoyable. Always a pleasure staying with you. ThanksGenuine Hotels.com guest review
"Great hotel with a perfect location."
We have stayed at this hotel four times now as it is reasonably priced, great location, rooms are great and they have the best pillows ever. They do great deals on food and it is really good. I wouldn't hesitate to stay here if you are visiting Galway. I would highly recommend it.Genuine Hotels.com guest review
great hotel, close to everything and friendly staff. Rooms were tidy and spacious. No complaints whatsoever, would recommend Pillo.Genuine Expedia guest review
omg absolutely brilliant stay....hotel nice and clean....staff friendly, food absolutely fab. i ll be back definitely xxxGenuine Hotels.com guest review
"wish i not stayed"
have stayed in hotel on prior visits but on this visit wish i had booked another hotel , lets just say will not be staying in this hotel again or recommended to anyone , found the over all service to be very poor . 1- room was freezing - tried to ring reception but no reply , had to go down , when staff member eventually brought heater to room the just […] let them selves in , no knock or announcement to say who they were ect & thats the 1st bit , hotel manager did ring after i had booked out but took me 3 day to get hold of him when i re rang hotel over the following week , so hotel service & its follow up service both are a real let down , will def never be staying in this hotel again no matter the offer Read moreGenuine Hotels.com guest review
"Very enjoyable stay"
Very comfortable, very relaxing stay. Food was lovely. Hope to visit again and try out the spa next time. Good location too , only a short walk into cityGenuine Hotels.com guest review
Was staying over with work room rate was very good value. However had booked double room But room was adjoining another room so lot of noise from tv coming from other room adjoining me..Did not realise there was just a door between rooms... Otherwise everything else was 100 per cent..Genuine Hotels.com guest review
"Lovely weekend away"
Stayed at the pillo with my boyfriend for two nights and had a really good stay the bar and restaurant are really good food was excellent andthere was a great atmosphere there. Would recommend to a friend and I will certainly be staying again.Had a great sleep both nights the rooms were beautiful. Staff were extremely friendly and full of chat had a […] great weekend overall absolutely lovely hotel with great facilities. Read moreGenuine Expedia guest review
Was disappointed that the hotel was located on a busy highway 20 minute walk from city centre. The staff was friendly and helpful, the room was comfortable and adequate in every way.Genuine Hotels.com guest review
"Not bad but could be better"
The Hotel was nice, however the room service menu was a little short, the beds uncomfortable and getting my final bill was somewhat difficult. I've never stayed in a hotel where they swipe your card at check in and never again. Asking the porter for a copy of my bill went nowhere and I was assured I would have it emailed to me around 7am. Unfortunately […] by the time I arrived home I still had not received it which prompted a phone call that solved the problem. Thankfully there were no problems with the bill but I did realise that leaving without even knowing what I had paid for was a big mistake but at 5am in the morning my brain wasn't exactly at its best. Read moreGenuine Hotels.com guest review
having stayed in Galway on many occasions for business purposes I now always use this hotel as it is very pleasant, clean and staff are very friendlyGenuine Hotels.com guest review
"Nice hotel, poor location"
Hotel and staff were great, but the noise of the main road was very bad.Genuine Expedia guest review
"Good value and easy walk to city centre"
Good hotel and friendly, helpful staffGenuine Hotels.com guest review
"John & Phyllis"
Hotel 1st class. Room was spacious, beds comfortable, bright and very clean. We liked the fact that the hotel was non smoking throughout. Staff very friendly and helpful. Breakfasts and bar food in the evening was everything that we could want. Free car parking was a bonus. We stayed 3 nights and we will return P.G.Genuine Hotels.com guest review
Hotel was clean . Lovely big bed . Great buzz in the hotel bar for a tuesday night. Service was a bit slow in bar but it was busy . Staff very helpfull. Would stay here againGenuine Hotels.com guest review
spent 2 nights at the pillo with my wife as a last minute getaway to Galway for a break. The hotel was nice, but nothing spectacular for a 4star. The location was about a 20 min walk to the centre eyre square and the location surroundings just ok.the room was clean and what i would expect from a 4 star . I thought the breakfast was just average and […] didnt use the restaurant. We had some bar food when we arrived and that was good. We got a good deal for 2 nights b&b and got good value for the price . I felt it was a good 3 star rater than a 4 and would not be rushing back ,not the fault of any of the staff who were friendly and helpful,but it was the location and surroundings and the overall ambience which i thought let it down. Read moreGenuine Hotels.com guest review
No pool for a four star.also air con a bit noisey.otherwise fineGenuine Hotels.com guest review
"Loved the Spa"
Only stayed for one night in this lovely hotel. Drove from Mayo and hotel was very easy to find. Was close to the city centre. Went to the spa in the morning and it was incredible. Got an amazing massage and was very relaxed leaving. I would return for the wonderful spa.Genuine Hotels.com guest review
"A lovely gesture"
We had a small problem with our TV and when we went to pay for our room service breakfast we were told it was on the house. A nice touch at the end of a very comfortable stay.Genuine Hotels.com guest review
"Smart hotel, free parking - iffy breakfast"
I stayed here for 2 nights with my wife and 2 children (8 & 8) and the overall experience was excellent. We were in a family room with 2 double beds - personally I would have preferred a double and 2 singles but our kids are still young enough to share a double so it was fine. We found the staff to be excellent and very helpful. We had dinner in the […] bar one night and also found this to be excellent and good value for money. The only negative of our stay was breakfast, where there was only a basic offering of a cooked buffet - only one type of egg was offered (scrambled) and the continental offering was also very limited. Read moreGenuine Hotels.com guest review
Excellent food and standardGenuine Hotels.com guest review
Spent 4 nights at the Pillo. It is close to a shopping area but it's about a 15 min walk to the City Centre-not a bad walk but if it's raining.... The room was nice and spacious but the alcove for the refrigerator was empty and the ice machine is on the first floor. Breakfast was standard the eggs, bacon, etc. with yogurt, fruit, pastries, cereal etc. […] Service was good. Parking was convenient and plentiful. Spa was great. Loved the stone massage and the thermal suite. Only issue was the key cards for the room had to be re-programmed three times. Bit annoying to get up to the room and then have to come back down. Read moreGenuine Hotels.com guest review
"Nice that there is a spar shop beside hotel"
Overall the hotel was pleasing, Had only one dinner there as I was disapointed with the meal which was not worth the price.Genuine Expedia guest review
Loved the hotel,lovely and clean. Staff very friendly and polite.Genuine Hotels.com guest review
"Great stay, based on a single night"
I stayed one night at the Pillo for a work engagement. I slept in a large comfortable bed in a clean room. If I had a single complaint it would be that the area was much too warm. Breakfast in the morning was fantastic with a large fry, coffee and fresh fruit. The hotel also has a small gym which is important to me.Genuine Hotels.com guest review
"Very Good hotel"
Room clean and comfy, staff friendly hotel amenities good, free on site park. I would stay at this hotel AGAIN.Genuine Hotels.com guest review
"Decent Value - Breakfast Mediocre"
Good value for Galway. Room and bed comfortable. Very good free parking in rainy Galway. Only let down is the poor breakfast but I guess you get what you pay for. Staff pleasant and helpful.Genuine Hotels.com guest review
I think that the Pillo is extremely good value for what it offers. The service is great, the rooms are immaculate and comfortable. Breakfast is generous. I enjoyed using the spa. However if you want to be a tourist in Galway it lacks ambience and is a short taxi ride away from the centre and on a busy road. Well worth asking for a courtyard room. I […] was given one the next night when I did. Read moreGenuine Hotels.com guest review
"Easy bus access to city centre"
The only flaw for us was the lack of air conditioning.Genuine Hotels.com guest review
I stayed here and the service, staff, and rooms were second to none. Nothing was to much bother for anyone and I just cannot fault the hotel at all.Genuine Expedia guest review
"Great value, a good 4-stars hotel"
Rooms are very nice. Bed is big and comfortable. Lives up to the standart!Genuine Hotels.com guest review
"Friendly hotel close to town"
Good hotel. Lovely staff and everything you need for your stay. Good location to get to by car and a 10 min walk to the city centre!Genuine Expedia guest review
"Good hotel,nice staff."
Satisfactory in every wayGenuine Hotels.com guest review
Service was not the best. Bartender rude. Room nice enough. Parking on site good. Proximity pretty good for downtown via taxi.Genuine Hotels.com guest review
"A welcoming Hotel"
The hotel is located a short distance from the centre of Galway and has its own underground secure car park. The staff were welcoming and the service from reception, bar and restaurant was great. Well worth a stay and good value for moneyGenuine Hotels.com guest review
Our stay was very pleasant and we will recommend this hotel to anybody Very clean, friendly and helpful staff, good food, great locationGenuine Hotels.com guest review
Lovely hotel but I thought it was closer to the city centre. Staff were very friendly.Genuine Hotels.com guest review
The stay was lovely and everything was perfect. However i have to comment on how the hotel has advertised that it has pay tv and an ice machine and neither of these were in the hotel. The hotel should update the facilities accordingly as i had been looking forward to watching a film and chilling out during my stay!!Genuine Hotels.com guest review
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