All hotels in Galway, Ireland
1 room, 2 adults
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Headford Point, Headford Road, Galway, Galway, Ireland, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 502 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.2
  • Neighborhood
    3.7
5.0 / 5Outstanding
very friendly staff - kid friendly which is rare for nice hotels - resturant had good food - good breakfast - good parking
Genuine Hotels.com guest review
2 night trip Sep 15, 2012
A Traveler
US
2.0 / 5Fair
"Nice people but needs investment"
Advertized free wifi is in the lobby only. Rooms have old school cable only. Refrigerator and coffee kettle did not work. Iron emitted black dust and had significant baked on residue. Location is in a low end bargain mall with zero charm. Try somewhere closer in to the centre.
Genuine Hotels.com guest review
1 night trip Sep 3, 2012
Gordan
US
3.0 / 5Good
"Misleading on location too far from City Center"
OK hotel misleading on distance from City Center not only is it far its also through remote and more commercial areas. Staff uninformed about breakfast hours we were told by two different people wrong hours. WIfi did not work in room despite responsive staff until the next day when Manager assisted. Room clean and comfortable. Spa only open from 10 to 6pm so how can anyone use? Great to have free parking. Would not stay here again.
Genuine Hotels.com guest review
2 night trip Aug 26, 2012
Bea
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Top Class"
The hotel was great, good location, good food, drink.
Genuine Hotels.com guest review
3 night trip with friends Jul 16, 2015
A Traveler
GB
4.0 / 5Excellent
"Pillo stay"
Good value, friendly staff, off centre location, secure parking
Genuine Hotels.com guest review
3 night romance trip Jul 11, 2015
Michael
GB
5.0 / 5Outstanding
"Highly recommend this hotel"
Extremely comfortable rooms, easy parking, lovely staff & great food - will definitely re-visit.
Genuine Hotels.com guest review
3 night romance trip Jul 11, 2015
Paula
GB
3.0 / 5Good
"Pillo Hotel"
We stayed in a room to the front of the hotel so when traffic started to get busy around 6.30am it was very difficult to sleep after that.
Genuine Hotels.com guest review
2 night romance trip Jun 23, 2015
A Traveler
GB
4.0 / 5Excellent
Hotel itself is nice enough to stay in and the location coming from Dublin very convenient and easy to find. The surroundings of the hotel though are quite depressing and do not contribute to the relaxing experience I'd expect from a hotel stay.
Genuine Hotels.com guest review
2 night family trip Jun 28, 2015
A Traveler
IE
5.0 / 5Outstanding
"Great stay"
Enjoyed the hotel, staff were great, our only complaint was accessing the hotel by car during heavy traffic times, which is not really under the control of the hotel.
Genuine Hotels.com guest review
3 night trip with friends Jun 22, 2015
A Traveler
CA
5.0 / 5Outstanding
"Fantastic hotel"
When you pull up and realise you are staying beside a petrol station your heart will sink however the minute you step inside the hotel everything changes! The staff are extremely helpful and friendly. The free parking is great no problem getting a spot. The room is very big, one of the biggest hotel rooms I have stayed in and there are two double beds! The room was spotless and everything seemed new. The breakfast was v good, cereals, ham, cheese, fresh croissants and rolls, brown bread etc and all the usual fry. We had dinner in the restaurant,49 euro for two courses and a bottle of wine fantastic value! The menu was varied and for an additional 5euro each you could get steak as a main course. It's a 15 min walk to city centre(I'm not a fast walker). I could not fault this hotel
Genuine Hotels.com guest review
2 night romance trip Jun 14, 2015
Anna
IE
5.0 / 5Outstanding
"Great stay"
Excellent friendly service throughout, they even posted out earrings I'd left behind in my room within a day of me calling them, only problem with room was that beds were very small, we stayed 3 nights & ended up sleeping in separate beds to get a good sleep.it is a 15 minute walk from eyre sq but doesn't feel like it as you walk along with Galway shopping centre on one side and places like woodies, McDonald's , the cinema etc on the other so you feel as though you are close to town. Great stay, would go back.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2015
A Traveler
IE
4.0 / 5Excellent
Very handy hotel, but in a very busy area.
Genuine Hotels.com guest review
1 night romance trip Apr 27, 2015
A Traveler
AU
3.0 / 5Good
This hotel is in a peculiar location, with a petrol station attached and retail unit sharing the ground floor. The staff were nice and made the most of the situation but unless you just want somewhere to put your head down and sleep this is not the place for you.
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
A Traveler
IE
4.0 / 5Excellent
"Great all round"
Great place
Genuine Hotels.com guest review
2 night trip Jun 5, 2015
A Traveler
IE
5.0 / 5Outstanding
"Pillo"
A very enjoyable and relaxing stay.
Genuine Hotels.com guest review
Response by Pillo Hotel & Spa
Dear Guest, Thank you for your positive feedback Mark Cronin Deputy General Manager
2 night romance trip May 31, 2015
A Traveler
GB
5.0 / 5Outstanding
"Nice place to stay"
Great place to stay 15 mins walk from city centre friendly staff very clean
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2015
A Traveler
GB
1.0 / 5Poor
"Very disappointed!"
Overall terrible experience,Boasts a short walk to city but its not!!Room was above a 24hr filling station and besides a busy motorway....very noisy all night. Breakfast the next morning was very poor...good selection but poor quality...overall very unhappy experience.
Genuine Hotels.com guest review
1 night romance trip May 28, 2015
colm
IE
5.0 / 5Outstanding
"fab place to stay"
pillo hotel is one on the top hotels i have stayed in from the moment we arrived till the day we checked out the staff could not of been more helpful and were very friendly the food was fantastic and there was a wide selection on the menu to choose from, you would be spoilt for choice, the rooms were very tidy and spacious with a cozy bed you would not want to leave there is'nt one complaint that to have about this hotel i really enjoyed my stay here would certainly return to it again and recommend it to friends and family.
Genuine Hotels.com guest review
3 night romance trip May 27, 2015
Patrick
IE
4.0 / 5Excellent
"Good location and nice room"
We stayed for 3 nights in the Pilo. The room was perfectly clean so no complaints there. Breakfast was included in our booking and there was a good selection of hot food and cereal/juice. We also ate in the bar one evening and had a pizza which was very nice. Would stay here again if coming to Galway :)
Genuine Hotels.com guest review
3 night romance trip May 27, 2015
Marion
IE
4.0 / 5Excellent
"Excellent service , a little away from the action."
Service was excellent. When we checked in we left & went into town for the day. Upon our return from dinner it was obvious that someone close by to our room was smoking & this is a smoke free hotel. We called the front desk & I assume it was a manager came to our room within minutes. He had a porter come & assist us & moved us to a new room immediately. The hotel was a little farther from the center of town than we would of liked & the air conditioner was not great. I am sure if I had told them about the air they would have move us again.
Genuine Hotels.com guest review
2 night romance trip May 23, 2015
Gail
CA
4.0 / 5Excellent
"Fine hotel - couldn't really be faulted."
Very nice, clean, comfortable hotel. The staff were most hospitable and the Spa facility is top notch too. Would definitely stay here again.
Genuine Hotels.com guest review
3 night trip May 17, 2015
A Traveler
IE
5.0 / 5Outstanding
"fantastic"
hotel was lovely clean food very good not far from town plenty to do plenty of pub was fab Fanta hotel was fantastic food fantastic very clean hotel would book again
Genuine Hotels.com guest review
3 night trip May 15, 2015
granville
GB
2.0 / 5Fair
"Short break"
It was a holiday week-end and we enjoyed our stay, everything was nice and clean but no extras here.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
Evelyn
IE
4.0 / 5Excellent
"Pillo 30th April 2015 4 nights"
Pillo is a lovely hotel - staff are friendly and always happy to help. Room was spacious, comfy and clean. The only two downfalls were that the residents bar was room charged only - the cash bar finished at 11pm. Also town was a good 15-20 minute walk away, longer if you don't have good mobility. A nice walk but we had to get taxi's in the evenings when the Mrs was in heels! Taxis cost anything between €8-€12 to town for a one way trip
Genuine Hotels.com guest review
4 night romance trip Apr 30, 2015
Daniel
GB
4.0 / 5Excellent
"Def worth a stay"
Friendly staff.Good location.5-10 min walk into the centre of Galway city.A very comfortable stay during a weekend break and would recommend for anyone coming to this great city
Genuine Hotels.com guest review
3 night family trip May 1, 2015
Michael
IE
5.0 / 5Outstanding
"Nice and comfortable"
Really nice hotel, great breakfast.
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
Adiel
IE
5.0 / 5Outstanding
"A1"
Great from booking in to checking out very friendly staff.
Genuine Hotels.com guest review
1 night romance trip Apr 20, 2015
paul
IE
3.0 / 5Good
"Wouldn't go back"
Staff were lovely
Genuine Hotels.com guest review
1 night business trip Apr 16, 2015
A Traveler
GB
4.0 / 5Excellent
"A great hotel at a great price"
Really enjoyed this hotel, normally stay at the Radisson but this one was closer to where we needed to go each day so booked it instead this time; really pleased we did - it's clean, vibrant, centrally located, pleasant staff, free parking underneath, great breakfast, nice bar, lovely big beds, all the channels, couldn't fault it in truth
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
Rory
IE
5.0 / 5Outstanding
"2 night break"
Gift for Christmas. Good hotel.good food and staff were very friendly. What more can u ask for
Genuine Hotels.com guest review
2 night family trip Apr 6, 2015
Kevin
IE
4.0 / 5Excellent
"Nice central hotel, but not a 4 star"
A pleasant hotel that's within reasonable walk of Eyre Square but not what I would class this as a posh 4 start hotel. Check in staff were very pleasant and the rooms were fine (clean with comfortable beds though basic) but this hotel feels like a 3 star conference / family hotel rather than a 4 star romantic retreat. Buffet breakfast was decent though service that evening in the bar was very slow despite there being few people in drinking. Silly little things like having to trek out of the bar and down the stairs for the toilets when having a drink seemed a little impractical. That said, it was good value but just don't expect it to stand up to the typical 4 star experience you may have had elsewhere.
Genuine Expedia guest review
Other trip Apr 9, 2015
Kevin
GB
4.0 / 5Excellent
"Short but sweet business trip"
The staff I encountered were very friendly and helpful. The hotel room was lovely and big and the bed was very comfortable. The breakfast was ok- nothing to write home about but there was plenty and I liked the fact you were given a big pot of freshly made tea or coffee at breakfast. The surroundings aren't the best, being located on a main road but it did make it easy to find and access. I would defiantly book here again if I was staying in Galway city.
Genuine Hotels.com guest review
2 night business trip Mar 29, 2015
Gearoid
GB
5.0 / 5Outstanding
"Galway Gateway"
If driving, this is fabulous. Just out of Galway and pretty much at the crossroads to everywhere. Also good shopping within walking distance. The city was also a nice stroll. We were there for St Patricks Day so really good to be just a little out of town.
Genuine Expedia guest review
Other trip Apr 1, 2015
Vicki
AU
5.0 / 5Outstanding
"Good hotel"
Stayed here 4 nights, rooms are very nice although my first room was by a busy main road so a lot of traffic noise day & night - after my 2nd night I asked if I could move to a quieter room & the staff member was happy to do this. Breakfast choice was good. Staff helpful. Only 15 minute walk to city centre or there is a bus stop nearby. I would stay here again.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
GB
5.0 / 5Outstanding
"❤️"
It waz awesome
Genuine Hotels.com guest review
2 night romance trip Mar 16, 2015
Caroline
GB
4.0 / 5Excellent
"Good hotel but ensure you bring your booking"
A getaway 2day break for us.hotel was good, staff very good, location was just a short walk to Galway center, food good. Room was clean and tidy but not what we paid for and got no satisfaction from front desk when we brought this to their notice.We booked a king bed in a double room and just got a double room with 2 double beds.
Genuine Hotels.com guest review
2 night romance trip Mar 7, 2015
A Traveler
IE
5.0 / 5Outstanding
"Reasonably priced, accessible hotel"
Stayed for one night with car. Free parking and easy to get to. Staff was very pleasant and although the hotel is not fancy, the room is nice and clean. Free Wi-Fi. Breakfast was OK and convenient but not spectacular. Was an easy 15 minute walk into main part of Galway, saving the necessity to drive in or cab in.
Genuine Expedia guest review
Other trip Mar 15, 2015
A Traveler
CA
2.0 / 5Fair
"Cold and uncomfortable and noisy."
Our room was next to and opposite a hen party, not very nice when away for a romantic weekend, it was also cold, the warm air heating was very noisy, the bed was very uncomfortable, hard ridge through middle, the towels were inadequate, no bath plug, no fridge, limited spa, pay for sauna.
Genuine Expedia guest review
Other trip Mar 10, 2015
Paul
GB
4.0 / 5Excellent
"valentines stay"
Stayed 2 nights over valentines weekend. ... had no problems at all with hotel or staff
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Michael
GB
5.0 / 5Outstanding
"Fantastic Hotel"
All round the stay was great nice and peaceful but yet close to everything you need.
Genuine Hotels.com guest review
1 night trip Feb 15, 2015
Noel
IE
5.0 / 5Outstanding
"Perfect for business"
Perfect for an overnight in Galway. Clean, comfortable and very convenient.
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
John
IE
4.0 / 5Excellent
"Mid Week stay"
Nice midweek break.. room was nice, staff friendly and helpful.. Chicken wings were a delight!
Genuine Hotels.com guest review
2 night romance trip Jan 27, 2015
Niall
IE
5.0 / 5Outstanding
"Great value hotel"
Great value hotel on the outskirts of the city, we would definitely recommend it to others for comfort, the quality of rooms and the service
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
IE
5.0 / 5Outstanding
"Pillow Hotel"
The best most helpful staff iv ever had the pleasure of meeting. Would definitely recommend highly
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
Kevin
IE
4.0 / 5Excellent
"Review."
Check in very hassle free Room clean bed comfortable. Don't like adjoining rooms and noise from air conditioning very loud...
Genuine Hotels.com guest review
1 night business trip Feb 1, 2015
Eugene
IE
4.0 / 5Excellent
"Friendly staff."
Overall, an enjoyable stay and reception staff were friendly and helpful.Breakfast could have been better; not much variety, food ran out and not great quality. Towels were changed after one day's use even though we followed the instructions to reduce unnecessary laundry in favour of the environment.
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"lovely night away"
My partner and I stayed in Galway for the night. The room was beautiful,very large bed, spacious room and a lovely large bathroom with a bath. Very nice and helpful staff
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2015
S
GB
5.0 / 5Outstanding
"Very Goid"
Stayed one night. Staff very friendly and helpful.
Genuine Hotels.com guest review
1 night romance trip Jan 25, 2015
Michael
IE
5.0 / 5Outstanding
"Lovely relaxing weekend"
Loved our stay at the weekend! Everything was amazing! The location could be better but taxi services are always at hand and costs €10 to get into the center of the city! Would love to return again.
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
Shauna
GB
4.0 / 5Excellent
"reasonable place to stay"
Room nice and comfortable but a bit cold and a bit of road noise as well. Tried the air con but very noisy.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
GB
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