Best Western Hotel Spring House - Rome

We were very satisfied with this hotel. Good service and friendly staff--very helpful with directions. The breakfast every morning was a great beginning to our day. Daniel was our server most every day and very attentive. Location was good--walking distance to Vatican City, local restaurants and shops. We were 5 females and booking the Family Room worked […] out great. It was 2 adjoining rooms and having 2 bathrooms was a must. We thoroughly enjoyed our stay at the Best Western Spring House and plan on returning again! Read more

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This hotel was very good for the price. The staff there was phenomenal! Always helpful, always polite. Most of them spoke English very well, although we tried (laughably) to speak Italian! The rooms are small, but this is normal in Europe. The only complaint is the shower. It was so teeny my tall husband had a problem getting in and out. But the room […] had a private bath so it was worth it. Very close to the Vatican. And on a very busy shopping street with lots of places to eat. We would definitely stay here again! Read more

We requested a room for 3 and it was good size and very clean. Hotel space friendly and helpful, for both transportation and dining information. We've stayed there previously and on both occasions were very satisfied with our experience. Vatican and St. Peters are within 5 minutes, Metro stops 5-10 minutes. Will stay there again when in Rome.

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In general it was a very nice hotel. Staff was extraordinarily friendly and helpful. Breakfast was over average for a 3* hotel - with fresh fruit, hot eggs, sausages, bacon, different cakes, etc. The room was clean and in good shape - just a minor leak in the toilet that wasn't a big deal (anyway the reception offer us to change room). Perhaps a little […] bit noisy (thin walls let you hear everything). Read more

Great value for the price. You could not bet the location for ease of getting to the Vatican! The staff was wonderful! When we first arrive Daniel gave us a local map and told us where to go and what to see and how to get there. All his information was accurate and made our touring very efficient! Pablo also worked the front desk and was very friendly […] and professional. He was extremely helpful in assisting when our plans changed and guiding me through the steps of canceling our reservations with hotel.com. I greatly appreciate all his help! The shower was the smallest shower I have ever seen, but it worked and was clean! Read more

Staff very friendly, room very clean. Walking distance to the Vatican.

We had a beautiful room, excellent service. Our air conditioner was not cooling our room, however we loved our location and did not want to change our room. Staff brought in a fan.Satisfied us. Other than the malfunction of the a/c, it was a terrific experience. Highly recommend Spring House, Rome Italy!

Great staff, clean and comfy. Room was very small but we made it work. Breakfast was fantastic!! Close to Vatican, free internet, walk to grocery and plenty of shopping and places to eat. Would stay there again!

Close to st peters square...reasonable price compared to other hotels in Rome...great staff

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Air conditioning in rooms is dismal. Size of shower stalls minute- Even though close to the Vatican , the surroundings of the hoteldo not show any of the4 splendor of Rome.

Hotel is very close to entrance of Vatican Museum, on the backside of The Basilica. Next door is a grocery store. Great front desk service & they spoke English, free wi fi and free good bfast with our stay. Bfast included usual pastries with scrambled eggs, sausage and fresh orange juice. I traveled with my younger teenage kids there and felt safe to […] and from the Metro station two blocks away and to the Vatican. The only downside: our room was very small! This is typical for inside Rome. With three people in the room, only one could be up and about while the others sat on the bed due to size. Some other rooms looked bigger. Read more

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We stayed in this hotel in Rome for a week. The location is 5 minutes walk to Vatican museum, Saint Peters Basilica and subway station. When we were checking in we saw a French man at the front desk complaining about broken shower and something else so we were praying for our room to be fine. The hotel is 3 stars so you can’t expect a lot from it. The […] room was pretty specious to my surprise and the bathroom was small no bath tub only shower. The room has electric kettle, comfortable bed, TV and AC. What we did not like is a room service: you had literally to ask add tea bags, toilet paper, tissues and liquid soap. The Wi-Fi is free but the signal in weak all the time in the room. The continental breakfast was pretty good. Read more

What a great find for the money!The breakfast buffet was as good as much higher priced hotels.Everything was assesible:metro, major sites, and a grocery store right next store to stock our room with snacks and beverages!We did not find the small shower issues as others have described to be an inconvenient issue.The staff were incredibly friendly and […] helpful. Read more

The hotel is within walking distance to the Vatican City and the metro is only 4 block away which makes it easy to get to other tourist attractions. The hotel room is roomy, the balcony is nice to have and relax after a long day of walking but the restroom is small and cramp. Breakfast is good. Their are two grocery stores within walking distance which […] makes convenient to get drinks and light snacks. The staff is very helpful and more than willing to go the extra mile if necessary to make your stay pleasent. The hotel can arrange pick up to/from the airport. Good mexican restaurant across the hotel if you get tried of Italian food. Read more

Hotel has a good location to Vatican and various places to dine. The staff is friendly and helpful to your needs. The breakfast buffet is basic but serves the purpose. Drawback to hotel is the small rooms with no drawer space provided. The bathroom is small with the shower offering a 15 inch entrance, if you are a 6 ft. American showering is diffi […] cult. Read more

love this best western! great location and very friendly service! very helpful staff. rooms clean and open.

the beds were very uncomfortable. At times the language barrier was difficult. The Staff did book all that we needed. Overall it was fair.

This hotel was a pleasant surprise. Staff was genial and helpful - breakfast was very good by American standards, never mind European. Eggs, sausage great juices and coffee as well as the usual continental offerings. A team of 3 keeps the breakfast room humming. Rooms look as if recently remodeled - very modern. Shower was a tight fit, however. The […] only hotel that ever offered first drink from the mini-bar free. The Vatican museum, a prime reason for a visit was located a block away. I recommend booking a "skip the line tour" for same, at least. Other sights such as Castel S.Angelo were an easy walk as was the "A" line Cipro station which made most other sights accessable - recommend the "Roma Pass" if staying 2 or 3 days (21euros). Read more

We are a family of four. The rooms were spacious, especially for Europe and very clean. The staff was pleasant and helpful.

Very close to the Vatican and St. Peter's Basilica. Close to a Metro station. Buffet breakfast has a variety of good items including fresh fruit, juice and milk. Room was small but functional. Free WiFi in rooms was convenient. We had a quad room, but one of the beds was basically a double-size sofa bed. Overall friendly staff. Right next to a market, […] which is difficult to find for a first-timer in Rome with no car. Elevator was small. One person should haul all luggages in the elevator, while others in the same party run up the stairs to meet the elevator. Bathroom was supplied well. Read more

Overall an excellent hotel. Pros: Amazing breakfast, very helpful staff and extremely clean rooms. Location is very convenient as well, specially for the Vatican museums and Vatican itself. 5 minutes walk to the tube station. Great places to eat very close by. Cons: Walls are too thin, so you can hear every noise from the next room. AC controls are […] just on/off, the temperature is regulated centrally. Anyway, overall an excellent hotel, would definetly go back! Read more

There was a wonderful breakfast included with our stay. The location was great- right outside the Vatican walls. The air conditioning wasn't very cold, but at least there was AC.

Clean, comfortable, friendly staff. Not the best location, but close to metro with easy access to Spanish Steps, etc.

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Hotel was well located right outside Vatacin City but the area was dirty. Dead birds & rat in the street (Seriously) Trash every where. The shower was so small my husband could not turn around in it. The drain backed up and you had to turn the shower off or flood the bathroom. Breakfast was mediocre at best. The hotel Restaurant were microwaved meals […] by the bartender. Not what we were expecting :( Read more

Nice hotel close to the Vatican. American breakfast and garage to park car made this hotel perfect for us.

outstanding hotel and great location and would recommend it!!!

The location of the Spring House puts you 5 minutes from the entrance to Vatican City and another 5 from the Basillica and the Hop on Hop Off bus tour. It's close to the Metro station that you might want to consider if your looking to get there from the Airport. The Airport shuttle that we used drops you off a bit of a walk away so be sure to consider […] a metro or taxi ride if your heading to the hotel with a load of baggage. Hotel was nice, small and they offer a free drink if you find yourself there between 4-6 pm which is tourist prime time, but a nice touch regardless. Internet and water pressure was good. Bed comfort is about 6 out of 10 for someone who appreciates a good sleep but it was quiet and we got good rest for the 4 nights we stayed. There are arguing restaurants and varying prices so shop around. Watch for prices on vino. Those seem to be the best indication on what you'll pay for dining. Read more

Definitely recommended.

Great location, just next to the Vatican, very friendly service, good value. Only negative was the bed - too soft for my back, but everything else was perfect.

Service of staff was always great and very helpful. Room was in excellent condition, except for shower door not sealing properly. Any other maintenance issue identified was quickly rectified, even late at night (safe was disabled when we first arrived, but quickly fixed within a few minutes). Continental Breakfast was very good, and well facilitated. […] No matter if there were just a couple of people or a full breakfast room, there was always a good amount of food. This location is not central to Rome; however, for what we wanted to emphasize, it was very well placed. Location to Vatican City was excellent, and everything else within Rome was a walk away. Colosseum was a far walk, but no problem at all, as that was only one facet of the tour. Read more

I stayed at Spring House for a week with my three kids. We had a "family room", which in reality are two double rooms with a door between them which gives the feel of a small apartment, very nice, especially since it means two bathrooms/showers, great when you have teenage daughters! The rooms aren't very big, but the standard was ok, and the cleaning/maintenance […] was very good. After each day on the town we came back to a neatly tidy room with plenty new towels. The breakfast was nothing special, but it did the work just fine, and all the staff we came in contact with were nice and accomodating. The hotel lies very close to the Vatican, but some distance from the city centre, that was fine though, because the subway is quite close, and it's an efficient way to move around in Rome. I would NOT recommend driving! The surrounding area have stores and restaurants, although not as much as the area around Spagna for instance. We particularly liked Ris Café, very close to St Peter's. Not cheap, but not expensive either, but great food and service. We enjoyed our stay at Spring House, it was not extravagant in any way, but more than enough, and clean, which is a big thing for us. Read more

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Great staff, specially maurizio.. Nice clean rooms. Good breakfast, but i hope they change it everyday because its always the same. Overall a nice place to stay, accessible to two metros and vatican museum is just nearby 5 mins walk

This hotel served well as a starting point for my 2 weeks in Italy. Off the beaten path. Subway was a 5 minute walk away, making the entire city easily accessible, Vatican City 5 min walk. Small shops and eateries everywhere. The hotel was very clean with friendly and professional staff. Loved my private balcony with lush greenery. Cheerful breakfast […] room, good breakfast & friendly waitstaff. Would stay here again. Read more

Staff were very helpful and friendly. Making computers available with Internet access was great. Vicinity to Vatican Museums and St Peter's was handy. Bar service was good.

Good location near Vatican how ever surrounding area is dirty and smells like urine.burnt out car 50 mrs from hotel.room smelt like mould and when we arrived outside our room there was a hole in the roof with water dripping on to the floor.we told the front desk staff and they did not care much and seamed a little surprised to here this .you would think […] that they would now if their was a water leak in the hall way were hotel guest walked past.room was very cramped for four people,very hard to move around room with luggage.Basin in bathroom leaked water on to spare toilet roll and onto the floor,mentioned to front desk staff nothing was done about it,so we had to keep asking for more toilet paper as spare roll was all soaked and could not be used.Safe in the room did not work and after telling staff twice to have it fixed gave up in the end.overall hotel in bad state and in need of repair/refurb. Read more

The hotel is located very close to the Vatican which was very convenient. Is also very close to the CIPRO metro station hence travel within Rome was also very convenient. The rooms were clean and cosy but what ticked me off was that inspite of specifically booking a triple occupancy room it appeared that we were given a double room with an additional […] cot. Breakfast was ok but the coffee was a big disappointment. May be we expect too much for a cappuccino :) . The service ranged from wonderful to abysmal depending on the person at the desk. e.g. the Receptionist went out of his way to book us last minute on one of the Rome tours.on the flip side we had to remind them 5 times across the whole day to remove the spoiled milk container from our room. There was also a lack of basic common sense in service like keeping 3 cups for tea/ coffee in the room when it is booked for 3 people. Every day the additional cup had to be requested again. May be if we had just a double room this would not have been the case., The rooms are not sound proofed. Read more

People were A+, room was clean and nice (but small). Centrally located and we enjoyed our stay.

Excellent, staff very friendly, bar and dining room very small, but this was ok as it was February

This was exactly what I needed for my time in Rome. I had two days and was spending them both at the Vatican. The room was small but very comfortable. I didn't go to Rome to hang out in the hotel but it was nice to have a room that didn't feel like a dormitory. The staff were all charming and extremely helpful. I'm planning on returning to Rome and […] I'll be staying there again. It was that pleasant a stay. Read more

This hotel is superbly located a few hundred yards from the entrance to the Vatican Museum. It has a (very small) bar on the ground floor where you can obtain meals/snacks, and a breakfast room downstairs which is not accessible by elevator. The hotel was very clean; the staff helpful and friendly. The only slight drawback was that the soundproofing […] of the bedrooms was poor - we could hear conversations from next door. That said, we enjoyed our stay there and would use the hotel again. Read more

Very friendly staff, clean hotel, solid breakfast. Neighbourhood not very lively but seemed pretty safe. Ten minute walk from St. Peter's Square, twenty from Castelo San Angelo.

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Mycket trevlig personal

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