"Very bad neighborhood"
I had trouble finding the hotel and it was in a very bad neighborhood which didn't make me feel very comfortable. The hotel was ok from the outside but dirty looking. The staff tried to be nice but not helpful, I do not drink coffee and it seems to be a problem to get tea at a hotel now without them wanting to charge you for it when they give out free […] coffee all day. The breakfast was ok but they ran out early and the staff didn't want to put out more food. The room was big enough, had a fridge and microwave and a decent size bathroom. The bed was hard and the air conditioner sounded like it was going to die all night long. Read moreGenuine Hotels.com guest review
The hotel was in a great , convenient location. The hotel itself and room was very clean and in great condition. Overall the property is great and I would definitely recommend a stay.Genuine Hotels.com guest review
"clean and friendly"
staff was friendly, hotel is nice and clean.Genuine Hotels.com guest review
"Very comfortable room and hotel"
We've been staying there every trip to Brownsville the last year or so and plan to keep doing so. We don't need much but it has all we need and more.Genuine Expedia guest review
"close to park"
nice hotel, staff was very nice, delicious breakfastGenuine Expedia guest review
"excellent hotel, staff, and cleanliness of room."
front desk was extremely friendly and accommodating throughout our two night stay.Genuine Expedia guest review
Place was nice and clean. Enjoyed my stay.Genuine Hotels.com guest review
"Very nice, comfortable, quiet"
A typical chain hotel, and if that's what you want/need, then this is perfect. On the one way access road, it can be tricky to get in and out of, but not bad.Genuine Hotels.com guest review
Very nice hotel, very clean, will definitely stay there againGenuine Hotels.com guest review
The hotel was very nice and clean. Our room was what we expected, very comfortable. The pool was awesome too. Great location with several restaurant locations nearby.Genuine Hotels.com guest review
VERY GOOD STAY,EXCELENT UBICATION, I RECOMEND THIS LOCATION TO EVERYONEGenuine Expedia guest review
"Nice hotel. close to the zoo"
I booked 3 rooms and everything was perfect. Loved the hotel.Genuine Expedia guest review
This was such a wonderful room, it had two queen beds that was very ample for my husband and I and our three little girls. Since we have a baby the mini fridge and mirco came in handy! Wonderful space it also had a table with two chairs that was great to eat without having to eat on the beds. This hotel is A-OKAY!!! Thumbs up all the way!!!Genuine Hotels.com guest review
I was very satisfied! Great place to stay. Only small issue was having to carry my dirty towels to the front counter to exchange for clean ones. Front desk has trust issues.Genuine Hotels.com guest review
Hotels.com and Holiday Inn are great reasons to book your vacation or special occasion stays.Genuine Hotels.com guest review
"Good hotel but no are shuttle as advertised."
Everything was fine. However, on the expedia website it advertises that you have a free complimentary shuttle to and from the airport and on request a complimentary free area shuttle. I printed this out on my confirmation and showed it to the desk clerk. He said they only had a shuttle on request to and from airport. I wanted the shuttle to take us […] to the zoo, it's one of the reasons I booked this hotel because I thought it had an area shuttle, but the clerk had never heard of anything like an area shuttle. You need to get your advertising straight or inform your desk clerks. Read moreGenuine Expedia guest review
Great hotel ... Breakfast was good when come back to Brownsville we will stay here again. Hotel staff was very nice .Genuine Hotels.com guest review
"A really nice hotel"
I loved my stay at this hotel. The rooms were huge and clean! My family and I stayed in a king size bed and it was so comfortable. The front desk attendants were nice and very kind. The only thing wrong was the breakfast. The pancack machine didnt work amd there were no fruit. Luckily theres a dennys right next to la copa inn so we ate there. But this […] hotel is awesome. I would definitely recommend this one to anyone going to padre or just staying in brownsville. Read moreGenuine Hotels.com guest review
Great customer service from the front desk. Hotels.com mess up my reservation and booked me in a smoking room but Holiday Inn was able to get me a new room.Genuine Hotels.com guest review
Great stay very quiet and pleasant morning breakfast was awesome great food places around and near the mall !!!Genuine Hotels.com guest review
Overall, good experience and pleasant stay. Clean, comfortable and good service. Great location for shopping.Genuine Expedia guest review
everything was fine, no complains. I reported problems with the tv in my room and was immediately moved to another room. Perhaps the bathtubs need to be either replaced or refurbished but is not a problem at all. I will stay again as I frequently travel to Brownsville.Genuine Hotels.com guest review
"everything was OK"
good place, clean, near to all shopping centersGenuine Hotels.com guest review
"Greay stay, very friendly the front desk man"
We really like this stay, the hotel is very good and the bed is very confortable. I truly recommend this hotel. I forgot my bottle opener and the front desk man brought one from his car. He was very friendly.Genuine Hotels.com guest review
"good for family to stay in"
staying in the motel was a good time food was good for breakfest and staff was good to work with. Small resturant behind motel had good food and live entertainment on weekends. Close to all attractions in Brownsville and south padre Island and airport.Genuine Expedia guest review
"Nice hotel for Business."
Nice and clean hotel. Good location for business. Restaurants and shopping close by if needed.Genuine Expedia guest review
We have stayed at this hotel for the last 3 years when we go see our son at university. It has been great everytime!Genuine Hotels.com guest review
The explanation of Holiday Inn Express on Hotels.com said that the swimming pool was heated, but it was not! That was a huge disappointment to my 10 year old, since that is all that she had to do. We had to stay there for two weeks. The housekeepers were wonderful. The Monday through Friday hostess at the breakfast buffet was very helpful and sweet, […] but the weekend hostess was crabby. Most of the front desk employees were very nice and helpful. Read moreGenuine Hotels.com guest review
"An excellent accomodation close to everything"
Impressed with the pools, scenic lake overview, poolGenuine Hotels.com guest review
"Very Good place to stay"
We relaxed in the room and they have a very good breakfast in the morning!Genuine Hotels.com guest review
"clean, comfortable with friendly staff"
Juani, the manager was very helpful and friendly.Genuine Hotels.com guest review
"mini vacation to south padre island"
It was a wonderful stay all the staff was very helpful & the breakfast was good and the cafeteria area was very well organized and clean and so was my room very clean and spacious I will diffidently stay there again.Genuine Hotels.com guest review
"Only place I will stay in Brownsville."
This hotel is great and at a great rate. I've stayed here 2times and have decided its the best place for me to stay. It's very convenient, clean and cost is goodGenuine Hotels.com guest review
The Manager there was very rude. Had earrings stolen there and she just blew it off like it was nothing. They cant pay for the earrings that were stolen from their maid they could atleast refund me my money back for that inconvienence.Genuine Hotels.com guest review
"everything was perfect.."
Great.. Hotel.. Nice area.. Best free breakfast ever.. Way beyond our expectations. We loved it and we will stay again..Genuine Hotels.com guest review
It seemed to be an old hotel tuerned into a this place but didn't quite make it. The carpet looked old. The hot water did not work. Breakfast was goodGenuine Hotels.com guest review
Everything was clean and nice exept for a noise on the third floor where I stayed. Don't know if it was the ice maker or the ac. Otherwise a pleasant stay.Genuine Hotels.com guest review
"Great location-kind staff"
Im glad I chose to stay here. I felt very safe and comfortable. Will stay here again!Genuine Hotels.com guest review
"grat staff, great location"
Hotel located near everything i needed to get to and the room was great and very comfortable. the breakfast was ok but not very many things to choose from. i would recommend the hotel because of the price, and the way the staff took care of everything...Genuine Hotels.com guest review
"Two thumbs up"
quick check in. pleasant stay. good for families. you get alot for your money.Genuine Expedia guest review
"Super nice clean room"
Friendly and efficient staff and super nice and clean room.Genuine Expedia guest review
We were more than satisfied with our experience. We had made a mistake and booked a smoking room and the staff cheerfully changed our reservation. The room was large, clean and all that we needed for our stay. The breakfast was considerably larger and better than we would normally expect for a hotel free breakfast. Overall we were very satisfied.Genuine Expedia guest review
Response by Holiday Inn Express Hotel & Suites Brownsville Thanks for your feedback! We are pleased to know we were able to accomodate your needs at the last minute. Our staff works hard to deliver excellent service, so we are excited to know we succeeded. Thanks again!
great location, the only thing I would improve of my stay was the variety and shedule of the breakfast. The breakfast hours run from 6:30 to 9:30 while in other holiday inns locations this is extended until 10:30 or 11:00 and also have more variety in the buffet options. Other than that we had a very nice stay, bathroom was spacious. Room included a […] mini fridge and microwave which is very convenient. I deffo will stay here in my next trip to brownsville. Read moreGenuine Hotels.com guest review
It was very nice and roomy. The pool was clean and convenient. The grounds were kept up with flowers. The man at the desk was helpful. There was a complimentary breakfast with scrambled eggs, a pancake machine, yogurt, juices, etc. For supper Roma's was just on the other side of the next hotel. It was just off the hwy. Yes I would recommend. The price […] was right. Read moreGenuine Hotels.com guest review
"Holiday Inn Express"
A very nice clean hotel in a convenient location in BrownsvilleGenuine Expedia guest review
We have stayed here a couple of times and love this hotel. Definately go back, when we are in Brownsville again. Rooms are clean and spacious, breakfast is great, everyone is very friendly!!Genuine Hotels.com guest review
Everyone was great!! The Hotel was clean and organized. Will stay there again when we go back for sure!!! We had 2 rooms and others in our party that were just as satisfied with the service. The breakfast was great!! Stayed for 6 nights and are going back in April.Genuine Hotels.com guest review
We were very satisfied! Air conditioner/heater worked very well, something we don't see in many hotels. Very clean, quiet, good service. Superb breakfast! Only complaint....Where are the towel holders???? Nothing to hang your wet towels on...Genuine Expedia guest review
"Es un buen hotel para descansar"
La verdad, el hotel está muy cómodo y la ubicación está muy bien, ya que todo te queda muy cerca y el poder desayunar con la vista hacia el lago es muy reconfortante, ver a los patos y las gaviotas. La atención de su personal es muy buena.Genuine Hotels.com guest review
Comodísimas habitaciones! Personal muy amable. Grata experiencia.Genuine Hotels.com guest review
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