All hotels in Brownsville, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1985 North Expressway 83, Brownsville, TX, 78520, United States of America, ‏‎855-239-9222
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4.5 / 5Excellent

Score breakdown (from 198 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.4
  • Neighborhood
    4.5
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome place to stay at.
Genuine Hotels.com guest review
1 night business trip Nov 12, 2013
Justin
US
5.0 / 5Outstanding
"Very Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff very friendly and excellent service
Genuine Hotels.com guest review
1 night trip Nov 17, 2013
Claudio
US
4.0 / 5Excellent
"one night stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed just for one night, walked into the hallway and smelled like mildew, room smelled like no one had been in there for a while, but the bed was comfortable and the rooms were extremely spacious, bathroom was a great size too.
Genuine Hotels.com guest review
1 night business trip Nov 10, 2013
Tanya
US
4.0 / 5Excellent
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
For a chain hotel... this was as good as you can expect. Staff was exceptional. Friendly and very helpful. Would stay here again.
Genuine Expedia guest review
Other trip Nov 17, 2013
A Traveler
US
5.0 / 5Outstanding
"Great night stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very quite very friendly staff. Thank you
Genuine Expedia guest review
Other trip Nov 15, 2013
Joyce
US
5.0 / 5Outstanding
"Great deal for price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very pleasant hotel with all interior corridors. A resaca (river) behind hotel. There is a mall with restaurants closeby (other side of freeway), but the traffic makes it unsafe to walk there - a short drive however. Standard breakfast buffet in a large room with windows on the resaca. Large and comfortable rooms, 24 hour front desk. No complaints at all - would stay here again.
Genuine Expedia guest review
Other trip Nov 11, 2013
Fred
US
5.0 / 5Outstanding
"business easy access to local shopping business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
stay was good, personel friendly, i would stay again, i just did not like the TV so low to floor where as you had to look at TV in between the feet, and uncomfortable to watch. clean rooms.
Genuine Hotels.com guest review
1 night trip Oct 20, 2013
MA
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
AC didn't work. I was suppose to have a room with a partial ocean view but it was facing the parking lot. Bed was very uncomfortable refrigerator vibrated loudly the 3 hours that we slept. Overall horrible experience. Never again.
Genuine Hotels.com guest review
1 night business trip Oct 12, 2013
Raymond
US
4.0 / 5Excellent
"Texas Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable hotel and great staff, they helped me with checking and checkout. Very courteous and I would go there again.
Genuine Expedia guest review
Other trip Oct 8, 2013
A Traveler
US
2.0 / 5Fair
"Very bad neighborhood"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
I had trouble finding the hotel and it was in a very bad neighborhood which didn't make me feel very comfortable. The hotel was ok from the outside but dirty looking. The staff tried to be nice but not helpful, I do not drink coffee and it seems to be a problem to get tea at a hotel now without them wanting to charge you for it when they give out free coffee all day. The breakfast was ok but they ran out early and the staff didn't want to put out more food. The room was big enough, had a fridge and microwave and a decent size bathroom. The bed was hard and the air conditioner sounded like it was going to die all night long.
Genuine Hotels.com guest review
1 night trip Sep 11, 2013
Donna
US
5.0 / 5Outstanding
"Great Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was in a great , convenient location. The hotel itself and room was very clean and in great condition. Overall the property is great and I would definitely recommend a stay.
Genuine Hotels.com guest review
1 night family trip Aug 23, 2013
Dani
US
5.0 / 5Outstanding
"clean and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
staff was friendly, hotel is nice and clean.
Genuine Hotels.com guest review
2 night business trip Aug 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Very comfortable room and hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We've been staying there every trip to Brownsville the last year or so and plan to keep doing so. We don't need much but it has all we need and more.
Genuine Expedia guest review
Other trip Aug 24, 2013
Robert
US
3.0 / 5Good
"close to park"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
nice hotel, staff was very nice, delicious breakfast
Genuine Expedia guest review
Other trip Aug 19, 2013
VG
US
5.0 / 5Outstanding
"excellent hotel, staff, and cleanliness of room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
front desk was extremely friendly and accommodating throughout our two night stay.
Genuine Expedia guest review
Other trip Aug 12, 2013
Roger
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Place was nice and clean. Enjoyed my stay.
Genuine Hotels.com guest review
1 night trip Aug 7, 2013
Gloria
US
5.0 / 5Outstanding
"Very nice, comfortable, quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A typical chain hotel, and if that's what you want/need, then this is perfect. On the one way access road, it can be tricky to get in and out of, but not bad.
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, very clean, will definitely stay there again
Genuine Hotels.com guest review
2 night trip Jul 11, 2013
Richard
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice and clean. Our room was what we expected, very comfortable. The pool was awesome too. Great location with several restaurant locations nearby.
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
Chloe
US
5.0 / 5Outstanding
"VERY GOOD"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
VERY GOOD STAY,EXCELENT UBICATION, I RECOMEND THIS LOCATION TO EVERYONE
Genuine Expedia guest review
Other trip Jul 8, 2013
CARLOS
US
5.0 / 5Outstanding
"Nice hotel. close to the zoo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked 3 rooms and everything was perfect. Loved the hotel.
Genuine Expedia guest review
Other trip Jul 1, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was such a wonderful room, it had two queen beds that was very ample for my husband and I and our three little girls. Since we have a baby the mini fridge and mirco came in handy! Wonderful space it also had a table with two chairs that was great to eat without having to eat on the beds. This hotel is A-OKAY!!! Thumbs up all the way!!!
Genuine Hotels.com guest review
1 night family trip Jun 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel!!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very satisfied! Great place to stay. Only small issue was having to carry my dirty towels to the front counter to exchange for clean ones. Front desk has trust issues.
Genuine Hotels.com guest review
3 night business trip Jun 22, 2013
Rey
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotels.com and Holiday Inn are great reasons to book your vacation or special occasion stays.
Genuine Hotels.com guest review
1 night trip Jun 22, 2013
Alex
US
4.0 / 5Excellent
"Good hotel but no are shuttle as advertised."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Everything was fine. However, on the expedia website it advertises that you have a free complimentary shuttle to and from the airport and on request a complimentary free area shuttle. I printed this out on my confirmation and showed it to the desk clerk. He said they only had a shuttle on request to and from airport. I wanted the shuttle to take us to the zoo, it's one of the reasons I booked this hotel because I thought it had an area shuttle, but the clerk had never heard of anything like an area shuttle. You need to get your advertising straight or inform your desk clerks.
Genuine Expedia guest review
Other trip Jun 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel ... Breakfast was good when come back to Brownsville we will stay here again. Hotel staff was very nice .
Genuine Hotels.com guest review
1 night trip May 24, 2013
Mari
US
5.0 / 5Outstanding
"A really nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I loved my stay at this hotel. The rooms were huge and clean! My family and I stayed in a king size bed and it was so comfortable. The front desk attendants were nice and very kind. The only thing wrong was the breakfast. The pancack machine didnt work amd there were no fruit. Luckily theres a dennys right next to la copa inn so we ate there. But this hotel is awesome. I would definitely recommend this one to anyone going to padre or just staying in brownsville.
Genuine Hotels.com guest review
2 night business trip May 24, 2013
Trent
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great customer service from the front desk. Hotels.com mess up my reservation and booked me in a smoking room but Holiday Inn was able to get me a new room.
Genuine Hotels.com guest review
2 night trip May 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay very quiet and pleasant morning breakfast was awesome great food places around and near the mall !!!
Genuine Hotels.com guest review
Trip with friends May 7, 2013
Krissy
US
3.0 / 5Good
"Good rest"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, good experience and pleasant stay. Clean, comfortable and good service. Great location for shopping.
Genuine Expedia guest review
Other trip Apr 22, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was fine, no complains. I reported problems with the tv in my room and was immediately moved to another room. Perhaps the bathtubs need to be either replaced or refurbished but is not a problem at all. I will stay again as I frequently travel to Brownsville.
Genuine Hotels.com guest review
3 night trip Apr 12, 2013
estela
US
5.0 / 5Outstanding
"everything was OK"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
good place, clean, near to all shopping centers
Genuine Hotels.com guest review
2 night trip Mar 29, 2013
Rosy
US
5.0 / 5Outstanding
"Greay stay, very friendly the front desk man"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really like this stay, the hotel is very good and the bed is very confortable. I truly recommend this hotel. I forgot my bottle opener and the front desk man brought one from his car. He was very friendly.
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2013
Sergio
US
5.0 / 5Outstanding
"good for family to stay in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
staying in the motel was a good time food was good for breakfest and staff was good to work with. Small resturant behind motel had good food and live entertainment on weekends. Close to all attractions in Brownsville and south padre Island and airport.
Genuine Expedia guest review
Other trip Mar 31, 2013
Gene
US
4.0 / 5Excellent
"Nice hotel for Business."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice and clean hotel. Good location for business. Restaurants and shopping close by if needed.
Genuine Expedia guest review
Other trip Mar 28, 2013
A Traveler
US
5.0 / 5Outstanding
"central location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We have stayed at this hotel for the last 3 years when we go see our son at university. It has been great everytime!
Genuine Hotels.com guest review
6 night family trip Feb 27, 2013
Kelly
US
3.0 / 5Good
"Okay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The explanation of Holiday Inn Express on Hotels.com said that the swimming pool was heated, but it was not! That was a huge disappointment to my 10 year old, since that is all that she had to do. We had to stay there for two weeks. The housekeepers were wonderful. The Monday through Friday hostess at the breakfast buffet was very helpful and sweet, but the weekend hostess was crabby. Most of the front desk employees were very nice and helpful.
Genuine Hotels.com guest review
14 night trip Feb 10, 2013
Diana
US
5.0 / 5Outstanding
"An excellent accomodation close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Impressed with the pools, scenic lake overview, pool
Genuine Hotels.com guest review
1 night trip Feb 14, 2013
Gene
US
5.0 / 5Outstanding
"Very Good place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We relaxed in the room and they have a very good breakfast in the morning!
Genuine Hotels.com guest review
3 night trip Oct 4, 2012
Jim
US
5.0 / 5Outstanding
"clean, comfortable with friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Juani, the manager was very helpful and friendly.
Genuine Hotels.com guest review
1 night business trip Aug 21, 2012
brad
US
5.0 / 5Outstanding
"mini vacation to south padre island"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a wonderful stay all the staff was very helpful & the breakfast was good and the cafeteria area was very well organized and clean and so was my room very clean and spacious I will diffidently stay there again.
Genuine Hotels.com guest review
1 night family trip Aug 18, 2012
nancy
US
5.0 / 5Outstanding
"Only place I will stay in Brownsville."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is great and at a great rate. I've stayed here 2times and have decided its the best place for me to stay. It's very convenient, clean and cost is good
Genuine Hotels.com guest review
1 night trip Jul 18, 2012
Linda
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
The Manager there was very rude. Had earrings stolen there and she just blew it off like it was nothing. They cant pay for the earrings that were stolen from their maid they could atleast refund me my money back for that inconvienence.
Genuine Hotels.com guest review
3 night trip Jun 22, 2012
A Traveler
US
5.0 / 5Outstanding
"everything was perfect.."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great.. Hotel.. Nice area.. Best free breakfast ever.. Way beyond our expectations. We loved it and we will stay again..
Genuine Hotels.com guest review
2 night trip with friends May 26, 2012
Martinez family
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
It seemed to be an old hotel tuerned into a this place but didn't quite make it. The carpet looked old. The hot water did not work. Breakfast was good
Genuine Hotels.com guest review
1 night trip May 26, 2012
Jay
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excellent Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were more than satisfied with our experience. We had made a mistake and booked a smoking room and the staff cheerfully changed our reservation. The room was large, clean and all that we needed for our stay. The breakfast was considerably larger and better than we would normally expect for a hotel free breakfast. Overall we were very satisfied.
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
CA
5.0 / 5Outstanding
"overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
great location, the only thing I would improve of my stay was the variety and shedule of the breakfast. The breakfast hours run from 6:30 to 9:30 while in other holiday inns locations this is extended until 10:30 or 11:00 and also have more variety in the buffet options. Other than that we had a very nice stay, bathroom was spacious. Room included a mini fridge and microwave which is very convenient. I deffo will stay here in my next trip to brownsville.
Genuine Hotels.com guest review
2 night trip Mar 28, 2013
A Traveler
MX
4.0 / 5Excellent
"4 Seniors"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was very nice and roomy. The pool was clean and convenient. The grounds were kept up with flowers. The man at the desk was helpful. There was a complimentary breakfast with scrambled eggs, a pancake machine, yogurt, juices, etc. For supper Roma's was just on the other side of the next hotel. It was just off the hwy. Yes I would recommend. The price was right.
Genuine Hotels.com guest review
1 night trip Feb 9, 2013
4 Seniors
CA
4.0 / 5Excellent
"Holiday Inn Express"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A very nice clean hotel in a convenient location in Brownsville
Genuine Expedia guest review
Other trip Nov 1, 2012
Heather
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Es un buen hotel para descansar"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
La verdad, el hotel está muy cómodo y la ubicación está muy bien, ya que todo te queda muy cerca y el poder desayunar con la vista hacia el lago es muy reconfortante, ver a los patos y las gaviotas. La atención de su personal es muy buena.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Mario
MX
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews