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1 room,  2 adults 
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Room 1:

Zona Hotel & Suites Scottsdale - Scottsdale

33.647851, -111.915407
3.5 stars
7677 E Princess Blvd, Scottsdale, AZ, 85255 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $123 $74
available on 05/27/13
Price Match Guarantee
3.9 330 5

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    Zona Hotel & Suites Scottsdale
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Zona Hotel & Suites Scottsdale

    • Tournament Players Club (TPC) of Scottsdale Hotels - Scottsdale 1000 yards
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    • All landmarks in Scottsdale

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    Overview of Zona Hotel & Suites Scottsdale - Scottsdale

    Location.
    Situated on 14 landscaped acres, this North Scottsdale resort is within a short drive of dozens of championship golf courses, including the Tournament Players Club (one-half mile), the Greyhawk Golf Club (2.5 miles), and the Troon North Golf Club (7.5 miles). Downtown Phoenix is 16 miles away.

    Hotel Features.
    Zona Hotel & Suites features a 24-hour fitness services, four large freeform outdoor pools (two with waterfalls) and four spa tubs. Tall palm trees fringe the pool areas. The resort's golf department is staffed with experienced golf professionals who can advise guests on the best courses to play and assist with reservations. Graze Desert Grille, the on-site restaurant, offers year-round patio seating and nightly specials prepared over the mesquite grill. Complimentary shuttle service is available within five miles of this Scottsdale resort. Wireless Internet access(surcharge), 24-hour business center, and 6 conference rooms are available for who travel for work.

    Guestrooms.
    One-, two-, and four-bedroom suites and traditional guestrooms are housed in Spanish-style casitas clustered around the outdoor pools. All accommodations offer private patios, as well as luxury bedding, coffee/tea makers, wireless and broadband Internet (surcharge), and premium TV channels. Suites also include fully equipped kitchens and living areas with sofa beds.
    Image of Zona Hotel & Suites Scottsdale, Scottsdale
    3.9 out of 5 Good (330 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Guest services were extremely polite and helpful. The furniture was outdated but clean and comfortable. Beautiful pools and grounds. Would definitely... stay again. by Kim  from Arizona on 05/10/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $74
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two bedroom suite four doubles w/sofa be

    Run of House (Limited Time Offer!)

    Standard two doubles non smoking

    Standard 2 Queens Non Smoking

    Four bedroom suite eight queens w/sofabe

    Standard King Non Smoking

    One Bedroom King Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pet policy - dogs and cats only
    • Check-in time starts at: 4 PM
    • Minimum check-in age is: 18
    • Check-out time is: 11 AM
    • Resort fee charged at hotel/condo
    • Discover
    • Pets allowed
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 60
    • No elevators
    • MasterCard
    • Visa
    • American Express
    • Diners Club

    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Fireplace in lobby
    • Gift shops or newsstand
    • Number of floors - 3
    • Patio
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Luggage storage
      • Number of meeting/conference rooms - 6
      • Number of outdoor pools - 4
      • Number of spa tubs - 4
      • Pool cabanas (complimentary)
      • Self parking (surcharge)
      • Total number of rooms - 430
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • Iron/ironing board
    • Sofa bed
    • Television
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Ceiling fan
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Daily housekeeping
      • Extra towels/bedding
      • Hair dryer
      • Patio
      • Phone
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Free parking
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa tub
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Concierge desk
      • Doorman/doorwoman
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Graze Desert Grille - Serves breakfast, lunch, and dinner daily. Open early for breakfast. Tasteful regional decor. Year-round patio seating near the pool. Breakfast features hearty all-you-can-eat buffets plus a full a la carte menu. Dinner menu includes classical favorites with a Southwestern flair, including chili-rubbed salmon and green-chili pork stew. Daily specials prepared over a mesquite grill on the patio. Live music on the patio Tuesday-Saturday (summer months excluded). Large bar/lounge area open past midnight. TVs in the bar often show golf matches.

    Closest grocery store to the hotel is Whole Foods at less than a mile away.

    Recreation

    This Scottsdale resort has four large freeform pools, two with waterfalls and each with an adjacent spa tub. The Cabana pool has a volleyball net and tables on the patio for card games. All pools have patios for lounging. The fitness center includes elliptical machines, treadmills, stationary bicycles, weight machines, free weights, and showers. Personal training sessions can be arranged for a surcharge. Zona Hotel & Suites Scottsdale has a partnership with over 50 golf courses that provides discounts, express check-in; many are within 10 miles of the hotel. The resort has a staff of experienced golf professionals who can advise guests on the best courses to play. In addition to golf, the resort can arrange trips for hiking, mountain biking, hot-air ballooning, and jeep tours. The recreational activities listed below are available on site or nearby; fees may apply.


    • Basketball nearby
    • Bowling alley nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Mountain biking nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Running track/path nearby
    • Swimming on site
    • Tennis nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 15.00 per accommodation, per night

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Pool access
    • Fitness center access
    • Shuttle service
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room coffee
    • In-room bottled water
    • Parking

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet deposit: USD 75.00 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Scottsdale, Arizona, United States
      of
    33.647851, -111.915407
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    Zona Hotel & Suites Scottsdale Scottsdale

    A short guide to Scottsdale

    Scottsdale’s golf courses form a green oasis amid Phoenix’s arid surroundings. This premier golfing destination has about a dozen golf and country clubs. Baseball fans hit a fevered pitch at Scottsdale Stadium, a Major League Baseball spring training facility. Art galleries, restaurants, and shops abound in Old Town Scottsdale. Nearby, Frank Lloyd Wright’s masterpiece Taliesin West is open for tours.

    see all hotels in Scottsdale

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Tournament Players Club (TPC) of Scottsdale - 1000 yards

    1.0 - 3.0 mi

    • Scottsdale Quarter - 1.7 miles
    • Westworld of Scottsdale - 1.8 miles
    • Kierland Commons - 1.8 miles
    • Scottsdale Airport (SCF) - 1.8 miles
    • Equidome Arena - 2.1 miles
    • Grayhawk Golf Club - 2.3 miles

    3.0+ mi

    • Desert Ridge Marketplace - 3.9 miles
    • Musical Instrument Museum - 4.0 miles
    • Taliesin West - 4.9 miles
    • Downtown Scottsdale - 6.0 miles
    • Phoenix Deer Valley Airport (DVT) - 10 miles
    • Phoenix Sky Harbor Intl. (PHX) - 16 miles
    • Mesa Falcon Field Municipal (MSC) - 17 miles
    • Phoenix - Mesa Gateway Airport (AZA) - 27 miles
    • Casa Grande Airport (CGZ) - 49 miles
    All hotels in Scottsdale, Arizona, United States
    Reviews
    • All (330)
    • Business (52)
    • Romance (16)
    • Family (24)
    • Friends (19)
    • Other (219)
    3.9 / 5
    Good

    Score breakdown (from 330 reviews)

    • 5.0
      (113)
    • 4.0
      (123)
    • 3.0
      (56)
    • 2.0
      (26)
    • 1.0
      (10)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.9
    • Condition
      3.9

    Reviews: Overall

    • <Previous
    • Page 1 of 7
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    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    Michelle
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "great getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    one of the better getsways in Arizona.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "great resort. amenities were great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    loved it all
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Would stay again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Guest services were extremely polite and helpful. The furniture was outdated but clean and comfortable. Beautiful pools and grounds. Would definitely stay again.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    Kim
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "lots of variety"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This hotel is confusing. It holds carries its self as a 4+ star resort and there are defiantly parts where they are, but also parts where they need improvement to get there. The restaurant there is awesome and has some amazing mac 'n' cheese!!! However there are many different room types availible so if there is a particular part you would like to be […] near you may have to down grade your room. They have everything from 3 bedroom suites to your standard double queen room. While the staff was accomidating to my want to be near the main pool that was pictured (great sun coverage all day!) there were no room types like I had booked availible near there so I had to down grade. my choice but still down graded. The housekeeping service wasn't very consistant as I recieved a different number of towels and shampoos every day. Overall nice hotel, great for business purposes but I wouldn't book this if it was for a relaxing vacation. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "Great Deal"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I enjoyed my stay at Zona Hotel Friendly Staff,Fun Pool,Clean Room.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    JoJo D
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Very Good Accomodations"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel complex is well maintained and the staff is helpful. One word of caution if you have heavy bags, ask for assistance at the front desk. There are no elevators to reach the third floor rooms. The staff did ask if we needed help when we checked in.
    Genuine Hotels.com guest review
    5 night family trip in Apr 2013
    JL
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night business trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "A pleasant surprise!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were attending a wedding in North Scottsdale and wanted to find a hotel nearby. Zona was in a good location and the price on hotels.com was great so we booked a room. We were pleasantly surprised to find that Zona was a very upscale and classy place. The rooms are situated in separate "casitas" and the walkways between the lobby, casitas, restaurant, […] and pools are landscaped beautifully with trees and flowers. There are FOUR pools to choose from! Our room was large and comfortable, clean. We did not dine at the restaurant but had a drink at the bar. The service was a overly slow, but the bar has nice patio seating. We'll definitely come back! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    1.0 / 5
    Poor
    "Disappointment upon arrival."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Hotel looks great in pictures but got very disappointment upon arrival. The rooms smelled and needs complete renovation very noisy. Service was not the greatest also called to have extra towels at 10am after 2 phone calls we got them after 3pm. the sheets felt like paper not comfortable at all.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    SAWSH
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "Doesn't meet price and marketing expectations"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    The Zona used to be the preferred hotel for my colleagues when staying in Scottsdale to visit a client. When it was my turn to go this year they said, "the hotel has gone downhill, we don't stay there anymore." I'm no snob so I figured, I'll stay there anyway. Unfortunately, even I was disappointed. Everything was "fine," but they seem to market themselves […] more upscale so expectations definitely were not met. The TV had issues, the refrigerator didn't work at all, empty, opened packets of coffee were left behind from the previous travelers, and one day, we finally had to ask - at 3:30 pm - for service to our room. The staff were nice, but didn't go out of their way. The restaurant is good. The shuttle is a very nice feature - takes you anywhere within 5 miles at no charge - but the driver, after watching me struggle with a large box, never did offer to help. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Convenient to 101, golf and shopping"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    They seem to have a problem with some of the housekeeping staff. They took towels but didn't replace them, we had to call On one occasion the maid was very nasty because we were not ready to vacate our room when she was ready to clean it. Otherwise the people at the front desk and in the restaurant could not have been friendlier or more helpful. We […] will probably return, we felt we got good value for our money. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    pools needed to be cleaned- but the kids didn't mind!
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "Very nice"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The front desk staff @ check in wasn't very friendly, the other staff were great, hotel was very nice, heated pools with cabanas, room service food wasn't on par with the prices and auto 20% gratuitity. housekeeping was fast and friendly. room was nice size. called for bell desk at arrival they never showed up.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    ashlee
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The room was nice,the bed very comfortable,the only thing that was bad was the stairs right infront of the room,it was so noisy because everybody that had to go up or down had to use the same stairs.people tracking there suitcases ,children screaming running up and down at six in the morning...we were on the bottom floor.our room was very close to the […] pool that was nice too,i dont think we would stay there again because of the noise . Read more
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Diana
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    alex
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I was well pleased
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "Didn't stay long enough for a full review"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Late arrival, early check out. All was clean and in working order. Didn't realize it had a kitchen, didn't need or want one for this trip. Bedroom was pretty small but overall fine place to stay. No elevator so had to carry bags upstairs.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Carol
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Our family of four stayed in one of Junipine's 2 bedroom suites overlooking the creek with spectacular views of Sedona cliffs. The resort exceeded our expectations. The Creek provided "old school fun" for our boys in a setting that immediately put you in a state of relaxation. Service was excellent. Location 8 miles out of the Sedona shopping downtown […] was perfect. Would definitely stay again! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    GJ
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "Nice"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Terrific public areas and grounds. Excellent people and service during the day. Late evening not as much. I was on the 3rd level, so stairs were tricky with luggage. I arrived at 11:00 pm, no offer to help w luggage. Casita was a surprise! Huge! Loved the kitchen and bath. Needs a little face lift. New living room furniture for example. There were […] some water stains on the ceiling, but overall just great for the price! Read more
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Connie
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "I have more to say , no more room. LJ"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    We were only at the Zona for three days. Only one of those days were we able to sit at any pool. It's seems what happens at the pools is that you get up at 6:00 am and go put a towel and a magazine on a lounge chair and it does not matter if you do not come back until 12:00 noon or later. Our first two days we set on the concrete around the pools. On […] the 3rd day I went down at 6:00 a.m. and saved our chairs and then I stay there from 6 until 8 when my family arrived. I truly believe for the opportunity of all guest to enjoy the lovely pools they should at least be able to get a chair when there's 22 chairs with no one in them, but have been save. Read more
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    We booked a suite at this hotel since we were traveling with young kids. We were expecting a fully stocked kitchen but were surprised when we arrived that there was one pan and a ladle. We called in the middle of making our dinner for another pan and it arrived 3 hours later. We were pleased with the location and how close our room was to a pool. They […] only stocked the towels in the morning at the pools and they would run out at the end of the day. I gave this an overall rating of 3 because if your expectation are low and you book this hotel for a decent price, its worth the trip! Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Family Vac
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "Great resort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The room's were huge , very nicely appointed and well laid out, what a bargain !!!!!!The Staff was absolutely wonderfull !!!!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Internal communication was bad. Room-to-room dialing didn't work. I could never reach the front desk by phone. Others told of similar problems when they tried to schedule the hotel shuttle.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    2.0 / 5
    Fair
    "Needs Help"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    This place has the potential to be a nice hotel. There are obviously some problems here. The place was totally understaffed, the employees were overwhelmed and the general condition was shoddy to downright filthy. I wouldn't recommend this place until there are some significant changes.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Scott
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Amazing resort grounds, rooms are outdated"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    If you spend the majority of your time away from the actual room, this resort is amazing! Multiple pools, lots of outdoor relaxation areas, water features, lighting, fireplaces, palms, etc.. The rooms are in need of a remodel, especially the bathrooms.
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    Taylor
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding
    "Service goes the extra mile"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    You can still find hotels and resorts where service really does go the extra mile. Zona accommodated our needs without a hitch, and even though the stay was only one night, we'll surely be back again. It had been some year's since staying at Zona, and we were glad to see how nicely the redo had made the place, which many saw as a kind of afterthought […] to other proerties nearby, but not anymore. Not luxe, but very comfortable and staff is attentive Thanks! Read more
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    MF Munday
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    Dean
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    2.0 / 5
    Fair
    "Apartments turned hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    It was like a furnished apartment with nothing in the fridge. Parking was terrible. All of the parking spots near our room were taken so we had to park all the way in the back and walk 2 football fields distance with our heavy bags. No valet and no bell service to help us, just here's your keys, park anywhere, thanks for the $500. There was nothing […] in the fridge, not even ice. The channel selection on the TV was less than you get with basic cable. Lastly, the food for room service was decent tasting but the selection was small and unappealing. We saw more things on the kids menu that liked appetizing. It was all of course way too expensive and they automatically added a 20% gratuity on top of a room service charge. I expect to pay more for room service but 30 for JUST a steak (sides are sold separately) plus all the fees and gratuity was ridiculous. My wife and I will not be staying here again. I expected more from an "upscale" Scottsdale hotel. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    Steve
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    John
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Walls are thin -- could hear people walking and flushing of other toilets. Although the pools and grille were nice, the rooms were a bit run down. Great if you are traveling with a large group and need a place to crash. Not a great place to spend more than a day.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Jon
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Mar 18, 2013
    Erin
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    1.0 / 5
    Poor
    "Jan's review"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Hotel needs complete renovation. Rooms are very noisy and poorly decorated in drab brown colors. Hotel looks great in pictures. What a disappointment upon arrival. The restaurant is the only thing I can give a positive comment on. For the money, I would NOT recommend this hotel to anyone.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Jan
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Resort and grounds are beautiful. Pools and hot tubs well maintained. Resturauant on ground and there was no need to go anywhere else. The staff was more than helpful. Will stay there again!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    dfb311
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "meh"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    In Scottsdale for SF Giants spring training trip. Could hear EVERY step the people above us made. Filthy bedspreads and carpet. Why a goose down comforter in Arizona and not a more reasonable weight blanket? The beds were horribly soft, the linens scratchy and not that clean. Worst thing: house keeping didn't even bother to make the bed or leave out […] shampoo/soap by the 3rd day (we left a generous cash tip every day). No washcloths after the first day, we had to call the front desk and have them brought. Trouble w/the phone system every time we called the front desk or room service, several beeping noises and more than 3 people on the line at once. Nice pool w/waterfall, small dark room, bad food. Horrible parking situation. Won't stay here next year. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2013
    Tricia M.
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    First room had pet smell. Second room had blood smear on bathroom door. Did not feel like a hotel. Felt like a refurbished motel. Lobby was hardly staffed. Definitely NOT a 4 star rating to me.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Shari
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    It was OK but not a 4 Star
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I like staying here with my family and with friends. The layout and kitchen is great to have. Location is perfect...close to the freeway and also close to Kierland and Scottsdale Quarter for dining and shopping.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Great hotel
    Genuine Hotels.com guest review
    Business trip
    Feb 22, 2013
    Guy
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    3.0 / 5
    Good
    "date night for couple with baby"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    My husband and I stayed here for the night during our date night (don't have a baby-sitter where we live and Grandma was watching our son). We chose this hotel because it was near the shopping/entertainment/ and restaurant we wanted to eat at. For that, it was fine. But we will not be staying here again during a future date night. The hotel is sort […] of run down and needs a makeover. I could tell the room was cleaned, but because it's older, it's hard to look shiny clean. There are other hotels down the street we will look into for next time. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Keri-Ann
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Swimming"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Fantastic if you like water. It's like a small water park in a hotel setting. Very nice. Lots of swimming available. 4 pools! Only negative was bathroom and tub seemed to need a bit of an update.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent
    "Great experience except for front desk"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel, loved the heated pool and spa, loved the room service. Only negative was when we first arrived. The gentleman at the front desk named Ben completely ignored my wife and I while we were standing there. We had to wait for a very nice lady to be finished with another customer, and she then had us come over to her to check in. Ben never […] acknowledged us. But again, other than that, we had a very pleasant overnight stay to celebrate Valentine's Day. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Shane
    US

    Zona Hotel & Suites Scottsdale - Scottsdale
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The property was beautiful. The bed was above average. The rest of the room was rather average. Buffet breakfast was excellent. Check in personel were very efficeint and personable
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US
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