All hotels in Waterford, Ireland
1 room, 2 adults
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The Mall, Waterford, Waterford, Ireland, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 49 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.6
  • Condition
    3.6
  • Neighborhood
    4.2
1.0 / 5Poor
"Hotel across from Port of Waterford"
There was no air conditioning, even with the window open and two broken fans provided by management, hotel room was hot and stuffy. There were no plugs near the bed, they were all across the room. Hotel was able to provide an extension cord so my breathing equipment could be used during the night.
Genuine Expedia guest review
Other trip May 14, 2015
DJ
US
5.0 / 5Outstanding
"Location and Staff"
Across the street from the waterside, the location of this hotel is perfect. An easy walk to anywhere in town, including the Waterford Crystal factory, there is free parking, bar and restaurant, and lovely staff. The room is typically plain with no air circulation but a fan was brought to the room within minutes of my request. The bathroom was perfectly clean and modern and bright. Beds were comfortable. Although there are plenty of places to eat and drink nearby, the hotel’s in-house bar and restaurant are pleasant with good food, service, and prices. Although I didn’t use the fitness facilities, there’s a nice indoor pool and gym. The outstanding aspect of this establishment is the staff at the counter. They went out of their ways to help guide me where needed. Yes, I would highly recommend this hotel.
Genuine Hotels.com guest review
1 night trip May 11, 2014
Gartenkerl
US
3.0 / 5Good
"Good location"
No a/c in rooms and no wifi in room. Requested a fan and they brought it but still warm. Food was average in restaurant. Wifi only worked in lobby areas.
Genuine Expedia guest review
Other trip Jul 11, 2013
lori
US
5.0 / 5Outstanding
"great location"
We come home to Waterford every year but this is the first time using this hotel and location is the best. Its all walking distance to everything. If it wasnt for the Saturday wedding, we would have stayed at the Tower for 4 straight night instead of only 2 nights. We had to book and stay at another Waterford hotel and we were not happy. We will definetely stay at the Tower again. Caroline at the front desk was very helpful. The only issue is the parking- very tight when there's conventions same time. Other than that, its perfect.
Genuine Expedia guest review
Other trip Mar 1, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
"Hotel not at it's best for our visit"
Unfortunately we did not experience the hotel at it's best - it was a Saturday when the hotel was fully booked. A noisy wedding reception was being held at the hotel - some guests not returning to their rooms until 4.30 am - slamming doors and talking loudly. The hotel would benefit from a refurbishment - breakfast was fine. Hotel very close to the Waterford Crystal Centre.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2015
A Traveler
GB
3.0 / 5Good
The Tower hotel is well situated for traveling around Waterford. The rooms are comfortable, clean and well furnished. The breakfasts are great and the waitress serving them went out of her way to be pleasant and helpful. Unfortunately, the weekend that we were there, there were weddings on both evenings. A number of the guests arrived on the first floor and shouted and banged doors until after 5:00 am making sleep impossible for us. Requests to be quiet were ignored and they lounged about, sitting on the floor and on the table on the first floor. Although we did not call reception, we were surprised that no hotel staff either heard or intervened. We asked reception to try to move us, but they were unhelpful. I'd like to say that I would stay there again, but if outside guests are welcome to wander around the corridors, making a great deal of noise, I'd have to reconsider. We asked for a porter to help us carry our bags - he was sweeping at the time - we were told that when he was done, he would help. We did it ourselves. Easier than having someone do us a favor.
Genuine Hotels.com guest review
2 night romance trip Aug 14, 2015
A Traveler
IE
5.0 / 5Outstanding
"tower of delight"
great hotel great food could not find any bad points.
Genuine Hotels.com guest review
1 night family trip Aug 9, 2015
mary
GB
1.0 / 5Poor
"Dirty sheets, smelly room"
Dirty bed sheets and stuffy smelly room very disapointing
Genuine Hotels.com guest review
1 night trip Jul 3, 2015
Niall
IE
5.0 / 5Outstanding
"Great stay"
A lovely night away with my family, including 18month old, enjoyed the bistro and swimming pool and right in the centre of Waterford.
Genuine Hotels.com guest review
1 night family trip Apr 5, 2015
Stephen
IE
4.0 / 5Excellent
"Great hotel, close to the city centre."
Overall very good, the room was very warm though; even with the heating off and window open.
Genuine Expedia guest review
Other trip Jan 9, 2015
Tom
IE
3.0 / 5Good
"Disappointing Leisure Facilities"
Hotel is good overall, with good service, good size and well equipped room. Only had breakfast which was good. However, we booked with the view to using the hotel's leisure facilities. These facilities (or lack of?!) were very disappointing. The sauna was out of order (which were not informed of at anytime, until we had changed and tried to use. The jacuzzi had virtually no bubbles. The steam room was just a few green garden chairs thrown into a tiled small tiled room, which had virtually no steam. The changing rooms were very small and cramped. The showers only worked for a few seconds then switched off. The hand basins didnt work. However, the swimming pool was fine.
Genuine Hotels.com guest review
2 night romance trip Jan 2, 2015
Michael
GB
3.0 / 5Good
"Great if you don't want food and drink!"
The hotel itself was fine. Reception staff lovely and housekeeping staff lovely. But our stay was very badly let down by the bar and waiting staff. We initially tried to have lunch in the bar. But after asking for menus, asking for someone to take our order and a wait of fifteen minutes and getting neither. We left. The bar that night was no better. As for trying to order a small bite to eat we gave up again and after three drinks went back up to our room. I have stayed in the tower before but was very dissatisfied with my stay this time round. Would think again about booking here.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
niamh
IE
5.0 / 5Outstanding
"leisure trip"
great hotel lovely room and had wonderful stay, staff very very friendly and helpful esp. reception staff member think name is joane
Genuine Hotels.com guest review
3 night trip Aug 7, 2014
damien fagan
IE
3.0 / 5Good
"okay could use some upgrade"
We enjoyed being in downtown Waterford. Our main intent was to be able to enjoy some Irish music at a central place so we did not have to drive. There was a band at the hotel that evening and we checked early in the afternoon with someone in the bar to ensure that the music would be Irish traditional. We stayed for dinner and waited for the band knowing it would be full, to our great disappointment the band played Louisianna polka music. Their name was Polka 2 I believe, I had indicated this to the women earlier, she said no this band plays traditional Irish. We were very disappointed as this was our only night in Waterford.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2014
A Traveler
CA
5.0 / 5Outstanding
very helpful staff.
Genuine Hotels.com guest review
1 night trip Jul 23, 2014
A Traveler
IE
5.0 / 5Outstanding
"Good Location"
Stayed for two nights, staff very helpful, room was clean, car parking available. Leisure centre was good. Breakfast was fine. We had bar food on one evening - portions were very small. Hotel was close to centre of town and we went shopping one evening. We also visited Waterford Glass which is very close to the hotel.
Genuine Hotels.com guest review
2 night business trip Jul 14, 2014
A Traveler
IE
4.0 / 5Excellent
"Good hotel, great location"
Well located city centre hotel, close to all the amenities Waterford has to offer. Very good bar, restaurants and excellent breakfast. Attentive staff. Would recommend.
Genuine Expedia guest review
Other trip Jul 15, 2014
JW
GB
3.0 / 5Good
"Towers"
The hotel is nice, reception staff very accommodating but bar staff were unfriendly. The bar staff would put me off staying again.
Genuine Hotels.com guest review
1 night trip Mar 8, 2014
A Traveler
IE
4.0 / 5Excellent
"Attended a business in this hotel"
The staff are it's asset. Each and everyone of them were more than friendly and helpful. I found the beds hard and there was no place to relax also, as both chairs in the room were very uncomfortable. The toilet tissue was of pure quality as were the toiletries. I probably would stay again, but I would up-grade to a suite to see if that would make a difference. It is on,y a 3 star and is a good distance from a 4 star.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2014
A Traveler
IE
3.0 / 5Good
"Good City location"
Rooms are good and clean but room service was not carried out for some reason. Towels replaced after asking. Not enough staff in the bar to do food and drinks in the evenings. Cooked breakfast is serve yourself from a hot buffett which has a ridiculous amount of lids to replace and remove. Queues quickly build up. Again not enough staff seem to be working in the breakfst room for tea and coffee requests.
Genuine Hotels.com guest review
2 night business trip Feb 12, 2014
MGA
GB
4.0 / 5Excellent
"Tower Hotel Waterford worth a visit"
My wife and I needed a hotel in Waterford City for a recent overnight stay, and found the Tower Hotel on the Expedia.ie website. The hotel had an excellently-valued bed-and-bed breakfast offer during January and February. The room was comfortable, and included the very welcome teas-maid. The well-equipped inhouse leisure centre, free to residents, was most enjoyable and not overcrowded. The bar on the night of our stay was lively, with live music provided. The staff (particularly the Reception staff) were very friendly and welcoming. The breakfast was freshly made and very tasty.
Genuine Expedia guest review
Other trip Feb 2, 2014
Declan
IE
1.0 / 5Poor
"Not worth the money !"
Just not worth the money.... Poor decor & not very comfortable...
Genuine Hotels.com guest review
1 night trip Nov 28, 2013
rob
IE
3.0 / 5Good
"Best out of a bad lot"
Just ok.. Outdated hotel in convenient location with great leisure centre. Staff all lovely. Just rooms outdated
Genuine Hotels.com guest review
1 night business trip Nov 26, 2013
A Traveler
IE
5.0 / 5Outstanding
"fab hotel n a fab location"
I found the tower hotel clean friendly and welcoming and great location. I will deffo recommend this hotel to my family and friends
Genuine Hotels.com guest review
2 night business trip Nov 8, 2013
Helen
IE
4.0 / 5Excellent
"Nice hotel"
This a very nice hotel. Right next to the River that runs through the city. Clean rooms with free wifi. Great value for money. The hotel is located right in the centre and has some parking. The leisure faculties look good but I never used them.
Genuine Hotels.com guest review
1 night business trip Aug 20, 2013
Budley1
GB
5.0 / 5Outstanding
"excellent."
the hotel was lovely, reception staff were extremely helpful, the hotel has a great location, stunning views, lovely restaurant. only downfall is the bar staff,after lunch rush the service vanished! ( they didnt want to take a food order at times) car park is very small also.
Genuine Hotels.com guest review
3 night romance trip Aug 15, 2013
A Traveler
IE
2.0 / 5Fair
"In need of major renovation"
Poor condition, unpleasant smell in room, very dated furniture, tear in duvet cover. Just overall not very pleasant.
Genuine Hotels.com guest review
1 night trip Aug 1, 2013
Terry
GB
5.0 / 5Outstanding
"Great location"
Very friendly and helpful staff, the room was spotless and hotel was in a great location. Car park at the back was busy and is on a first-come-first-served basis, so get there early. We didn't use the leisure centre so cannot comment. Overall, a very pleasant stay.
Genuine Hotels.com guest review
1 night trip with friends Aug 5, 2013
MariaG
IE
4.0 / 5Excellent
"good experience"
very enjoyable
Genuine Hotels.com guest review
2 night family trip Jul 23, 2013
A Traveler
IE
5.0 / 5Outstanding
"Mid week break with friends"
Really enjoyed the stay. Hotel staff very friendly and helpful. Third time staying here over last 4 years and will return again in the near future.Free car parking (though it can be tight at certain times of the day), swimming pool and gym. Good bar and food. Close to the main shopping area and beside the quays which allows nice riverside walks along the banks.
Genuine Hotels.com guest review
2 night trip with friends May 14, 2013
Damien
IE
3.0 / 5Good
the wetaher was stormy and raining, couldnt sleep as there was a roof outside bedroom on third floor and the rain kept dripping down onto it sounded like from a broken eave shoot, other than that our stay was great, but we lost sleep.
Genuine Hotels.com guest review
2 night trip Mar 21, 2013
A Traveler
IE
5.0 / 5Outstanding
"great conference and stay"
We were very happy with our visit to Waterford and the Tower Hotel. Room, staff and facilities were A1. Happy to recommend to others.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2013
A Traveler
IE
4.0 / 5Excellent
"nice hotel"
lovely hotel in waterford right on the river. Lovely breakfast.
Genuine Hotels.com guest review
1 night trip Oct 11, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"落ち着いた雰囲気のホテル"
レジャーホテルのような売り出しだったので、やかましいのかなと思っていましたが、落ち着いた上品なホテルでした 部屋も広くバスタブも完備 文句ありません 鉄道の旅でしたので、ホテルから駅までは歩きでしたが、わかりやすい経路でした
Genuine Expedia guest review
Other trip Aug 21, 2014
サバサンド
JP
5.0 / 5Outstanding
"Excellent service"
Good hotel, good value for money - a hotel easily recommended to fellow travellers
Genuine Hotels.com guest review
3 night business trip Mar 24, 2014
Hans Peter
DK
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night trip Apr 18, 2014
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night romance trip Jul 26, 2015
Joe
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jul 12, 2015
Liam
IE
3.0 / 5Good
Genuine Hotels.com guest review
1 night family trip May 30, 2015
A Traveler
IE
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip May 28, 2015
A Traveler
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Apr 28, 2015
Paul
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Peter
GB
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Tracey
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Nov 7, 2014
Declan
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Sep 19, 2013
A Traveler
IE
3.0 / 5Good
Genuine Hotels.com guest review
1 night business trip Dec 20, 2012
Ciaran
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
Other trip Nov 14, 2012
A Traveler
IE
3.0 / 5Good
Genuine Hotels.com guest review
2 night business trip Oct 17, 2012
Ciaran
IE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night romance trip Mar 29, 2015
A Traveler
CH

TripAdvisor reviews for Tower Hotel Waterford

Overall rating:Based on 775 traveler reviews

Most recent traveler reviews:

Overall Rating
"Great Location"
09/01/15 bandon2013 Bandon, Ireland
Overall an excellent hotel where you were made welcome and nothing seems to be too much trouble-The staff were very approachable ,attentive and obliging.The Dining room staff particularly were very good and Loic the Dining Room manager made our visit very memorable and fun.Sarah who runs a reflexology Clinic deserves special mention as she makes the experience positive.The food was top class and the bar had a good atmosphere.The location is ideal for a visit to Waterford City.
Overall Rating
"Good pint of Guinness and good bar food"
09/01/15 Pat S Cork, Ireland
The barman that served me was top class hotels don't always have good Guinness but the tower has, there's a good flow on the Guinness there, this is a term used when the establishment sells a lot of Guinness, the Guinness does not spend too much time in the pipes. The selection of bar food is also good
Overall Rating
"Lovely stay!"
08/30/15 yvonnes100
This hotel is lovely. Well decorated, helpful staff, comfy beds, tasty breakfast and good location. Only downside was noise late into night from wedding downstairs, we were warned about this when booking however so can't complain!! Will definitely visit again!
Overall Rating
"Great hotel for a wedding"
08/30/15 Ann Marie R
When we were booking our wedding we dealt with Deirdre Byrne the events manger in the Tower. She was very welcoming and friendly. She went through all the packages and details that we needed to know about. She was very efficient and gave us all the information we needed to know. We didn't need to use the website. We were welcomed outside by Patrick, with drinks and red carpet. Patrick was very friendly and escorted us into the hotel were we were meet by our family and friends. The staff were exceptional throughout the evening and night. The room set up was beautiful, it was comfortable and spacious and the atmosphere was very relaxed. The menu catered for all our guests (coeliacs, vegetarians and other allergens). Food service was just right leaving enough time to digest each course but yet not having to wait to long either. The food was delicious and very well presented. The evening food, presentation and service was very good and the bar staff looked after our guests very well. The suite was very comfortable and spacious and we had a lovely view of Reginald's Tower and the Plaza.
Overall Rating
"Wedding at the Tower"
08/30/15 Pofiaich Waterford, Ireland
I recently attended a wedding at this hotel on Saturday August 22nd All I can say is the food and the service was of 5 star quality which made a fantastic day even more enjoyable I just had to enquire as to who the chef was as when I asked for some rare beef from the waitress, she returned to the table with the most beautifully cooked rare steak as if they weren't busy enough. Well done to Chef John Moore and all the management and staff. I will definitely be back.
Overall Rating
"Well located, but without American-style amenities"
08/26/15 Phillip B Tempe, Arizona, United States
Well located in the city center, within walking distance of the major attractions. But there are a few things missing for a spoiled American. The rooms have no air conditioning, although there is a table fan in the closet - it made a July stay a little sticky. And the wifi is sporadic at best - made it hard to keep up on work. But if you are able to just get away and enjoy being in Ireland, it is a convenient and relaxing choice.
Overall Rating
"Better than others"
08/26/15 blue_legends Killarney, Ireland
I stay here regularly enough and I have never had cause for complaint. The rooms are comfortable, the staff are helpful and friendly, it is reasonably priced and it's definitely better than some of the other hotels I have stayed in in Waterford City.
Overall Rating
"A little slice of heaven"
08/23/15 MatthewGall22
By far the best city centre hotel in Waterford. Great staff, and a great all around experience. Food was top notch, but the staff are what make it brilliant. Great location as well. The icing on the cake was the absolutely gorgeous bar man Conor who pulled out all of the stops to make sure the experience was 5 star. He wasn't too hard on the eyes either ;) I would advise anyone staying in the city of Waterford to book in !
Overall Rating
"Stay a Tower Hotel"
08/23/15 Donald C
Stayed for 2 nights , Great hotel and the food in the restaurant was very good, would recommend t stake excellent, at the end of our meal the chef Mr. John Moore came out to thank us for staying and eating in the Tower Hotel
Overall Rating
"A great hotel"
08/23/15 NyallDonald Chippenham, United Kingdom
A great nights stay, lovely room, pool, breakfast and very helpful and friendly staff, only misses 5 stars because the room had no air con and it was pretty warm.... At least the window opened. Looking forward to our next stay might stay longer next time
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