"Location and Staff"
Across the street from the waterside, the location of this hotel is perfect. An easy walk to anywhere in town, including the Waterford Crystal factory, there is free parking, bar and restaurant, and lovely staff. The room is typically plain with no air circulation but a fan was brought to the room within minutes of my request. The bathroom was perfectly […] clean and modern and bright. Beds were comfortable. Although there are plenty of places to eat and drink nearby, the hotel’s in-house bar and restaurant are pleasant with good food, service, and prices. Although I didn’t use the fitness facilities, there’s a nice indoor pool and gym. The outstanding aspect of this establishment is the staff at the counter. They went out of their ways to help guide me where needed. Yes, I would highly recommend this hotel. Read moreGenuine Hotels.com guest review
No a/c in rooms and no wifi in room. Requested a fan and they brought it but still warm. Food was average in restaurant. Wifi only worked in lobby areas.Genuine Expedia guest review
We come home to Waterford every year but this is the first time using this hotel and location is the best. Its all walking distance to everything. If it wasnt for the Saturday wedding, we would have stayed at the Tower for 4 straight night instead of only 2 nights. We had to book and stay at another Waterford hotel and we were not happy. We will definetely […] stay at the Tower again. Caroline at the front desk was very helpful. The only issue is the parking- very tight when there's conventions same time. Other than that, its perfect. Read moreGenuine Expedia guest review
This hotel was great - the only bad thing was there was cigarette smoke somehow getting into our room on the 3rd floor so that was a bit miserable. The room itself was much larger than I was expecting and plenty of great amentities that unfortunately we didn't have time to use, but it is practically next door to the Waterford crystal factory which was […] our destination, so it was perfect! Read moreGenuine Hotels.com guest review
The bathroom was falling apart... Water leaked all over the floor when one takes a shower.Genuine Hotels.com guest review
great hotel lovely room and had wonderful stay, staff very very friendly and helpful esp. reception staff member think name is joaneGenuine Hotels.com guest review
"okay could use some upgrade"
We enjoyed being in downtown Waterford. Our main intent was to be able to enjoy some Irish music at a central place so we did not have to drive. There was a band at the hotel that evening and we checked early in the afternoon with someone in the bar to ensure that the music would be Irish traditional. We stayed for dinner and waited for the band knowing […] it would be full, to our great disappointment the band played Louisianna polka music. Their name was Polka 2 I believe, I had indicated this to the women earlier, she said no this band plays traditional Irish. We were very disappointed as this was our only night in Waterford. Read moreGenuine Hotels.com guest review
very helpful staff.Genuine Hotels.com guest review
Stayed for two nights, staff very helpful, room was clean, car parking available. Leisure centre was good. Breakfast was fine. We had bar food on one evening - portions were very small. Hotel was close to centre of town and we went shopping one evening. We also visited Waterford Glass which is very close to the hotel.Genuine Hotels.com guest review
The hotel is nice, reception staff very accommodating but bar staff were unfriendly. The bar staff would put me off staying again.Genuine Hotels.com guest review
"Attended a business in this hotel"
The staff are it's asset. Each and everyone of them were more than friendly and helpful. I found the beds hard and there was no place to relax also, as both chairs in the room were very uncomfortable. The toilet tissue was of pure quality as were the toiletries. I probably would stay again, but I would up-grade to a suite to see if that would make a […] difference. It is on,y a 3 star and is a good distance from a 4 star. Read moreGenuine Hotels.com guest review
"Good City location"
Rooms are good and clean but room service was not carried out for some reason. Towels replaced after asking. Not enough staff in the bar to do food and drinks in the evenings. Cooked breakfast is serve yourself from a hot buffett which has a ridiculous amount of lids to replace and remove. Queues quickly build up. Again not enough staff seem to be working […] in the breakfst room for tea and coffee requests. Read moreGenuine Hotels.com guest review
"Tower Hotel Waterford worth a visit"
My wife and I needed a hotel in Waterford City for a recent overnight stay, and found the Tower Hotel on the Expedia.ie website. The hotel had an excellently-valued bed-and-bed breakfast offer during January and February. The room was comfortable, and included the very welcome teas-maid. The well-equipped inhouse leisure centre, free to residents, was […] most enjoyable and not overcrowded. The bar on the night of our stay was lively, with live music provided. The staff (particularly the Reception staff) were very friendly and welcoming. The breakfast was freshly made and very tasty. Read moreGenuine Expedia guest review
"Not worth the money !"
Just not worth the money.... Poor decor & not very comfortable...Genuine Hotels.com guest review
"Best out of a bad lot"
Just ok.. Outdated hotel in convenient location with great leisure centre. Staff all lovely. Just rooms outdatedGenuine Hotels.com guest review
"fab hotel n a fab location"
I found the tower hotel clean friendly and welcoming and great location. I will deffo recommend this hotel to my family and friendsGenuine Hotels.com guest review
This a very nice hotel. Right next to the River that runs through the city. Clean rooms with free wifi. Great value for money. The hotel is located right in the centre and has some parking. The leisure faculties look good but I never used them.Genuine Hotels.com guest review
the hotel was lovely, reception staff were extremely helpful, the hotel has a great location, stunning views, lovely restaurant. only downfall is the bar staff,after lunch rush the service vanished! ( they didnt want to take a food order at times) car park is very small also.Genuine Hotels.com guest review
"In need of major renovation"
Poor condition, unpleasant smell in room, very dated furniture, tear in duvet cover. Just overall not very pleasant.Genuine Hotels.com guest review
Very friendly and helpful staff, the room was spotless and hotel was in a great location. Car park at the back was busy and is on a first-come-first-served basis, so get there early. We didn't use the leisure centre so cannot comment. Overall, a very pleasant stay.Genuine Hotels.com guest review
very enjoyableGenuine Hotels.com guest review
"Mid week break with friends"
Really enjoyed the stay. Hotel staff very friendly and helpful. Third time staying here over last 4 years and will return again in the near future.Free car parking (though it can be tight at certain times of the day), swimming pool and gym. Good bar and food. Close to the main shopping area and beside the quays which allows nice riverside walks along […] the banks. Read moreGenuine Hotels.com guest review
the wetaher was stormy and raining, couldnt sleep as there was a roof outside bedroom on third floor and the rain kept dripping down onto it sounded like from a broken eave shoot, other than that our stay was great, but we lost sleep.Genuine Hotels.com guest review
"great conference and stay"
We were very happy with our visit to Waterford and the Tower Hotel. Room, staff and facilities were A1. Happy to recommend to others.Genuine Hotels.com guest review
lovely hotel in waterford right on the river. Lovely breakfast.Genuine Hotels.com guest review
"Waterford central hotel"
We were initially given a smelly, run down room featuring a shower with no pressure but were moved upon our request. Our new room was much better, overlooking the port, was bigger and modernised with visible wear and tear. As long as you a room like the ones advertised in the online photos this is a good stay. Buffet is ok.Genuine Hotels.com guest review
Hotel was ideally located, Staff were exceptionally pleasent and helpful. Swimming pool was an added bonus. Great food. Only downside was some guests remained in hallways for hours after a wedding function and made it impossible to sleep.Genuine Hotels.com guest review
we absolutely loved hotel and surroundingsGenuine Hotels.com guest review
Relatively comfortable hotel in the city centre. Difficult to get parking as the car park was full when we arrived, eventually did but was a little hassle! Very welcoming reception team, who helped us out a lot. However, our main issue was noise at night. We had requested a quiet room, and although there was no wedding there was no stop chatter in the […] corridoor outside our room... The stairs and lifts were just outside our door.... Had terrible night sleep...;-( Read moreGenuine Hotels.com guest review
Bed very hard unable to sleep , changed room bed was the same.Genuine Hotels.com guest review
"Waterford Tower Hotel-good location"
great hotel 3rd visit. Excellent dinner in bistro. Breakfast ok. Room on last visit excellent. Reception efficient and welcoming. Easy walk into centre. Already booked next stay.Genuine Hotels.com guest review
Location excellent, staff v friendly, room was clean and comfortable, complimentary water, tea and biscuits which was a very nice effect, never stayed in a 3 star hotel before and this one was def enjoyable, excellent leisure centre and poolGenuine Hotels.com guest review
"Tower Hotel Waterford"
Beautiful hotel in a perfect location. All staff were extremely friendly and helpful, the service was outstanding. Having the pool was an added bonus at the end of the day, as was the massage. No hesitation whatsoever in recommending this hotel to future visitors.Genuine Hotels.com guest review
Good hotel, good value for money - a hotel easily recommended to fellow travellersGenuine Hotels.com guest review
とても満足しました。Genuine Hotels.com guest review
"Allright and hello Ireland"
09/08/14 Rob W Belmont, New South Wales, Australia
Arrived on the ferry from Wales to here staying 2 nights. A modern spacious building that's not too big. The room was very good we thought. The parking was across the road not too far away. We came during the Spraoi festival so the place was packed with plenty of live music and atmosphere. Close to attractions, shops and historical buildings. Also got our hurling tickets to see Kilkenny vs Limerick at Croke Park Dublin here. An event that just had to be seen. Does cost a bit but it's a nice establishment with friendly staff and good meals both at breakfast and dinners
"excellent service from the time we arrived"
09/08/14 lorraine c Dublin, Ireland
we stayed here for two nights with another couple. the rooms were budget rooms and although a bit small ,were comfortable. reception staff organised a safe lockup for my husbands bike.the food and service in the bar and for breakfast was very efficent and helpful... cant wait to go back....
"tower hotel stay"
09/07/14 eamonmurray northern ireland
we booked a 3 nite break special offer at the tower. we checked in & the room allocated was very small & overlooking all the kitchen fans etc.we returned to reception & were given another room 1 floor up with the same view.on our return to recpetion i said was prepared to pay to upgrade. at this point i said i understood we were on an offer & the receptionist certainly made it clear we were. an upgrade would be 80 euro per nite a total of 240 euro.she then said 70 euro per nite a bit steep we thought so i said we would look elsewhere. we were then given room 351 which was not bad overlooking the carpark.the hotel overall was clean staff helpful & a good location. the resturant manager was very helpful & pleasant.a return visit to the tower hotel is unlikely because 1st impressions stick in the mind.
"100th Birthday Party"
09/06/14 MMelay Waterford, Ireland
This August saw my family celebrate my granny's 100th birthday at the Tower hotel. From the start of deciding to celebrate at this venue, the staff were unbelievable. They were very helpful in providing ideas on how to run the party, what music should be used on the night, food , layout of the room,etc. They came up with great ideas for us, so as doing a slide show presentation, offered to help out on everything. Their attention to detail on helping us setup for the event was second to none. On the night of the party, the room was setup fantastically, everybody attending thought the setting was superb. The food, service and friendliness of the staff was great. they hotel had organised for the local press to cover the event. Everyone attending had commented on how great the setting was, the quality of the food and the attention given by the staff. The main compliment of the night I feel was that my granny was the last to leave,she enjoyed her night so much there. she left through the resident's bar to applause and to this day as is talking about what the management and staff done for her. I would highly recommend the Tower hotel as avenue to stay at, to how to for a meal, or to have a major family event.
09/05/14 Liam B Dublin, Ireland
For a few nights, if one is not expecting too much of a hotel the Tower is adequate. Five star it is not! But it is clean, comfortable and centrally located. The breakfast is buffet style but would be rather limiting over a longer stay. Good value for money is probably a fair assessment.
"Neither "smart," nor a "King""
09/04/14 BostonTourGuide Boston, Massachusetts
After staying in a number of small beds throughout Ireland, my husband and I called to make sure that we got a real King bed for our last night in Ireland. The gentleman on the phone assured me that if I booked a Smart Executive King room, those were the only rooms that had king beds. We booked it. My techie husband was excited for the "smart" part; I was excited for the "king." The Smart Executive King is your typical airport hotel-type room. The bed was definitely not a king-size bed. It was at best a queen. And the smart TV was no more than 26 inches and crammed into the corner of the room. Sure, it provided us our own personal WAP, so the wifi was good. But not a single TV channel came is clearly. Everything was fuzzy and full of static. The shower was the room's one redeeming value. It was strong and consistently hot. Thank god for that. The breakfast was very good - lots of buffet options, all appropriately warm or cold. The location of the hotel is its best feature. We were in town for just the one night so that we could stop at the Waterford House of Crystal the next morning on our way to Dublin and home. The factory is a 1-minute walk from the hotel. And the free parking in the rear of the hotel was helpful, but make sure you get the code to exit the car park before you leave the hotel. I would recommend this hotel to anyone looking for a place to lay their head, but don't expect bells and whistles. If you can find something else in Waterford for cheaper, consider it.
09/04/14 Mary M Waterford, Waterford, Ireland
We had our mother's ninethieth birthday in the tower hotel in July. From the moment we stepped into the hotel it was fantastic. The staff were courteous and helpful and anything we asked for was no trouble. They made it very special for my mother. She really enjoyed herself. The food was brilliant complements to the chef. Rooms were very comfortable and modern. Overall our experience was really enjoyable. Would certainly recommend it and would stay there again
09/03/14 Maggieb2606 Waterford, Ireland
Stayed for recent wedding. Staff extremely helpful, food piping hot for everyone at wedding. Service,accommodation and facilities excellent. Had meal in bar following day again excellent food. Breakfast following day excellent as well, Again staff were exceptionally helpful. Would highly recommend hotel. Within walking distance of all amenities and beside the river.
My partner and I decided to pop down to Waterford for a 2 night break. Driving over the bridge was pretty impressive with the sight of 3 large cruise ships lining the river. We chose to stay in the Tower Hotel as it had been recommended by friends, they weren't wrong. There was a great atmosphere about the place and all the staff had a smile for us. Check in was very quick. We had booked a 'Smart Room', it was beautiful. Very modern and bright with lovely views of all the hustle and bustle on the river. Easily 4* in my opinion. Our package included a meal on one of the nights so we dined the first night. The restaurant was busy but we were seated promptly by the maitre d who had a laugh and a joke for everybody. The first thing my partner noticed was the AA rosette they had on their menu. There was plenty of choice with lots of homemade options which I love. The service again was very efficient and friendly and our meal was delicious. I seen the chef checking on tables which I thought was a lovely touch. Breakfast on both mornings was also quiet busy. There was a large selection of hot and cold items to choose from with no shortage of them. We had a lovely break. The hotel itself was central and modern with great amenities, the the staff were ever so friendly and efficient too. It seemed to have a homely feeling so congrats for that.
"Good All Round!"
09/03/14 IrishDave2005 Dublin
This is my second time staying here on business. The Tower Hotel is situated in the City centre, location is perfect. The car park is at the rear and is free for guests. Reception is big and airy and can be very busy. The bar is just off reception, i've not ate or drank in it, but it looks very nice with nice view of the river. The staff are always very helpful and very nice. I received an upgrade yesterday to a 'smart' room, smart referring to the built in wi-fi on your TV, which works perfectly. Its a very busy Hotel, but that adds to the atmosphere. Gym and pool are on site and are nice areas. This will always be my first choice for business in Waterford.
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