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SpringHill Suites by Marriott Des Moines West - West Des Moines 41.58976, -93.80927
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266 United States
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Guest review summary
- 4.1 Average rating: All Trip Types
- 71% Recommended
- 7 Reviews
- 4.0 Hotel Service
- 4.6 Room Comfort
- 4.1 Hotel Condition
- 4.6 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (7) | 4.1 |
| Business | (2) | 4.0 |
| Romance | (0) | 0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (5) | 4.2 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Airport transportation (complimentary)
- Coffee in lobby
- Complimentary breakfast
- Complimentary newspapers in lobby
- Express check-out
- Fitness facilities
- Internet access in public areas - complimentary
- Internet access - wireless
- Laundry facilities
- Parking (free)
- Safe-deposit box - front desk
- Spa tub
- Wheelchair accessible
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Business center
- Business services
- Dry cleaning/laundry service
- Meeting rooms (small groups)
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Electronic/magnetic keys
- Electronic check-out
- Free local calls
- Hair dryer
- High-speed Internet access
- Housekeeping
- Internet access (complimentary)
- Iron/ironing board
- Kitchenette
- Microwave
- Pay movies
- Premium television channel(s)
- Refrigerator
- Satellite television service
- Separate sitting area
- Sewing kit
- Shower/tub combination
- Signature bedding
- Sofa bed
- Television
- Voice mail
- Wake-up calls
- Wheelchair accessible
- Wired high-speed Internet access (complimentary)
General
- Air-conditioned public areas;
- Elevator/lift;
- Fireplace in lobby;
- Gift shops or newsstand;
- Microwave in lobby;
- Number of floors: 4;
- Number of rooms: 97;
- Swimming pool - indoor;
- Wired (high-speed) Internet access - complimentary;
- Wireless (high-speed) Internet access - complimentary
| Check-in time is | 3 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
This hotel has a smoke-free policy.
Nearby Activities & Points of Interest
1.0 - 3.0 mi
- Jordan Creek Town Center - 1.3 miles
- Downtown West Des Moines - 1.7 miles
- Living History Farms - 2.8 miles
3.0+ mi
- Valley West Mall - 3.1 miles
- Des Moines Arts Center - 6.6 miles
- Salisbury House - 7.1 miles
- Drake University - 8.0 miles
- Terrace Hill - 8.3 miles
- Des Moines Public Library - 9.2 miles
- Des Moines Intl. Airport (DSM) - 9.2 miles
- 801 Grand - 9.3 miles
Reviews
Filter by:
-
All (7)
- Recommended (5)
- Not recommended (2)
"Outstanding"
Reviewed by a Hotels.com guest on Jul 6, 2009
For the price we paid this hotel was wonderful. It was the first of 4 hotels we stayed at on a road trip and the best one by far. The room was immaculate, the bed was comfortable, the hotel was quiet. It was a great value.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"Needs Improvement"
Reviewed by Me of Minnesota on Nov 19, 2007
The housekeeping staff was rude. There were obvious improvements to the room that weren't finished. The bedroom light fixture switch was in a weird place. The refrigerator door didn't stay shut. The elevator was really slow.
Overall Rating
out of value="5"- 1.0 Hotel Service
- 1.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"To small"
Reviewed by JoAnn Fiske of Forest City, Iowa on Nov 13, 2007
This hotel would not be one that I would EVER stay in again, I feel it was to crowded, it was not relaxing experience. The refrigerator did not close properly, the breakfast buffet was way to small and inconvienent for all the people trying to use it, and there's no way I'm eating brown bananas. They were having a meeting there in the morning in one of the rooms, they filled all the water pitchers the night before and then added ice in the morning, YUCK !!! The beds were way to hard, and this is all I could say. I will say it was clean, and for that I was happy.
Overall Rating
out of value="5"- 3.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on May 15, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 4.0 Room Comfort
- 5.0 Room Cleanliness
"Outstanding Hotel"
Reviewed by a Hotels.com guest on May 1, 2007
The bed was very soft and comfortable, the shower was fantastic, and the amenities were wonderful. The front desk staff was very helpful and friendly and the breakfast was great. Highly recommend this hotel.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Mar 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews