La Griffe Luxury Hotel - Rome

We stayed with my wife for 4 days, the room card key gave us a hard time each time we wanted to open the door....the rooms were very small, no place to move at all...the bed not comfortable at all, the toilet/bathroom was always with water since the water sink was far from the taps, the Jacuzzi style shower was too small, no place to move at all. The […] TV and the internet was always problematic.The breakfast buffet was very poor if compared with other 5 star hotels.The staff were quite friendly and helpful but I wouldn't stay again to this hotel. Read more

Genuine Expedia guest review

The hotel has a great location in the center of the city. It is well connected to the airport and city transport terminal( trains, buses). If you are not going to spend lots of time inside your room( which is not very spacious) the hotel is perfect both for business trips and sightseeing. In the evening there is a bar with live music and nice view of […] Rome. The stuff is very helpfull and nice. Rooms are clean. I booked this hotel using cheap deals Expedia programm and was quite happy with the choice. Read more

Genuine Expedia guest review

The bathroom flooded when we used the shower, sink, or toilet. Every night at about 2 in the morning the ceiling would leak on me as I slept. They would not beleive us until one night when they saw the leak for themselves. They moved two of us to another room for the night to sleep but would not let our third friend staying in the same room as us. They […] made her stay in a room that was leaking! The ceiling was never fixed and we were forced to stay in a room that leaked for the rest of our stay, 2 nights! They never moved us or said anything to us about it until we left. The man at the counter said that he came to our room to move us but they never said anything to us before. We had spoken with the front desk atleast 5 times after that and we had spoken with him aswell. They would also turn up the air conditioning when they would clean the room everyday and lock the it a few degrees higher so we couldn't move it back down. This was one of the worst hotel I have ever stayed at. It was a great location but other than that it was awful! Dont stay here stay somewhere else. Anywhere else. Read more

Genuine Hotels.com guest review

Perhaps it was just bad luck - but we had a disappointing stay at this hotel. I tried to arrange for the hotel to pick up my husband at the airport while I was working - and they failed to do so. The hotel has a dark red and black modern look to it, but it is not well cared for and you can see the wear and tear around the edges. The elevator was out […] of service the entire time (though to their defense, many elevators in Rome were out that week). Our biggest problem was that the double standard room we rented looked out into an internal emergency stairwell - so it was totally dark... no natural light at all. For all the money we spent on the room we were disappointed. Roof restaurant is lovely - but very expensive. Location is great though - close to both metro lines and the train station. I go annually to Rome for work, but I won't stay there again. Read more

Genuine Hotels.com guest review

Very good location and good breakfast but our welcome was terrible and the front desk atention was dissapointing... after 14 hours of traveling our room was not ready, the room condition did not seem like a 4 stars hotel: uncomfortable bed, cold water at the shower, there were problems with the lights and the watering can was broken One night the A/C […] did not work and the bell boy´s reponse was "You can sleep with the external door/window open" Is that a "luxury hotel"? Price does not match with the hotel value Read more

Genuine Expedia guest review

the hotel itself was very nice. the breakfast buffet (included in price) was well prepared and offered wonderful variety. Our room was adequate. Unfortunately, the bathroom was a problem. We were missing HALF the shower door. how the housekeeping staff misses that was a mystery. also, I think there was a leak in the tub/ pipes. we were not able to use […] it the first night, but the door was replaced by the 2nd night.. the hotel staff was great with recommendations for area restaurants. Read more

Genuine Hotels.com guest review

I was so disappointed in this hotel. The staff at the front desk, concierge, and porter were very friendly. The staff at the restaurant were very inattentive and unfriendly. The bathroom was so small & the shower leaked out of its stall and flooded the floor. The bed was uncomfortable. I would not recommend this hotel to anyone.

Genuine Hotels.com guest review

In a city full of hotels indifferent to their guests and over-priced for a non-experience, Le Griffe was a lucky find.

Genuine Hotels.com guest review

The hotel is walking distance to the metro which was very convenient. The area was safe and had many shops. The staff was friendly and the room was clean. However the room was very tiny as I expected since it is in the center of Rome and most hotel rooms will be like that. The weather was cold in january but our room was always very warm. No compla […] ints. Read more

Genuine Hotels.com guest review

Rome is an expensive city compared to the rest of central Europe. So, spending a little extra on this 5 star hotel is a good deal. Location is everything; Via Nationale is filled with shops, markets and restaurants. Walking distance to the heart of Rome; Foro Romano and the Monument of Vitorio Emanuelli. This is the place to star walking in Rome. The […] Hotel is modern; great service, funky deluxe rooms. Modern red colors, tv-computer, minibar and big shower room. Climate control works fine, and there is a nice bar and restaurant in the ninth floor; nice to grab a night drink before resting. Don't try to save a few bucks in a 3-4 star hotel; they are probably a little far from the heart of Rome and for a $40 dolar difference per night, go for this 5-star hotel. Breakfast cost 15 euros but is worth it; the buffet was incredible. I will consider it for my next visit. Location, location and a nice big bead in a big room for Rome standards. Read more

Genuine Hotels.com guest review

Did not care much for the modern decor and it was not luxurious for US standards but overall this was a good hotel for us. The staff was very helpful, especially Joséff, the Door Man. Situated near Piazza Republica and the Central Train station. Back to Joséff, ask him where the locals eat and drink.

Genuine Expedia guest review

good location, within block of subway. comfortable room. nice people, great breakfast in exquisite dining room overlooking city.

Genuine Hotels.com guest review

We spent a lot less money during 10 day stay at various hotels and cities in Italy, and we opted to spend more on our hotel during our last night in Italy. Our experience at La Griffe was horrible, we wasted our money. The hotel was a little dark for my liking but gorgeous overall. The services were horrible and communication was an issue. We were suppose […] to have free Wi-fi but it didn't work that day so if we needed it, we basically had to wait in line to use the one receptionist computer that had internet capability. We had a rental vehicle to park so we had it valet. It wasn't ready for us the next morning so we can head out on early flight. We personally had to walk to the parking garage that was not opened at the time with the clock ticking. After it finally opened, they said we owed them 40euro. We told them we already had a credit on file for incidentals such as this. They said they only took cash and no credit so it couldn't have been the case. We didn't have any cash on us because the night before was our last night in Europe therefore we spent it all so that we didn't have to exchange it at the airport. We walked back to the hotel explained the situation and they said that usually they charge the credit card but in this case they wouldn't! Why is it a case by case basis?!? We had to go to the nearest ATM to try to get cash, it was not working...clock still ticking. We knew we were absolutely going to miss our flight if we wasted any more time on it. We went back to the parking garage and asked if we can give him the equivalent in US dollars because the closest ATM was not working. He called the hotel to get him the exchange and they told him it would be $60. Excuse me but $60 US is nowhere near 40euro, it's a lot more....We were so frustrated that we just handed him over the $60, just so we can make our flight. Bad, bad communication and service from La Griffe. I never will stay there or recommend them. Read more

Genuine Hotels.com guest review

Over all it was pretty good. The location is perfect. The room was clean and in very good condition. My room was tiny though and with no view, I got different impression when I booked the hotel.

Genuine Hotels.com guest review

Breakfast was plentiful and tasty, room was clean but I didn't realize it was split level, I found this a little unusual with a bathroom downstairs and the bedroom upstairs. Access between them was via a stainless steel spiral staircase with glass steps. Shower was unusable having no support for the shower head except to hold it while kneeling over […] the bath to wash your hair. There was no hooks for gowns or anywhere to put you shampoo etc while having a bath. Two safes in the room which was very handy. Read more

Genuine Hotels.com guest review

My upgraded suite was on two levels, which was frustrating.

Genuine Hotels.com guest review

We had an amazing stay at this hotel! They upgraded us free of charge to a fabulous room with a fabulous view. We found the staff very helpful and friendly. The breakfast was top notch with something there for everyone, it was kept refreshed constantly by the chef. The rooftop restaurant and bar have brilliant views of the city. There was only a […] couple of downsides to our stay.... Our room had a jacuzzi style bath... Broken and never got fixed even when I notified the hotel, which was a shame as it would of been perfect for my weary feet. I found the bed very hard, but my partner did not. Our taxi to the airport booked by the hotel, was 20 euros more than our journey to the hotel in a public taxi on the way in. At some points staff were a bit hard to find and pushed in the restaurant, But the food was outstanding!! The location of this hotel is unbeatable, 15 minutes walk to the Colosseum and Museum de Nazionale, right on a main street filled with restaurants, shops, public buses and a metro station. We took a 10 minute bus journey to the Vatican City and a one stop metro ride to the Trevi Fountain. All in all I would happily stay at the hotel again and I would recommend it to a friend. Read more

Genuine Hotels.com guest review

location is very good our room very nice and staff very helpful only the lift is so slow

Genuine Hotels.com guest review

Close to the sights and has a brilliant rooftop bar and restaurant with views over Rome. The bedrooms were extremely well heated ! The only down side to the hotel was that the staff were very standoffish and not friendly apart from the excellent doorman Joseph who was very nice and helpful. He recommended a brilliant restaurant. This has not put us […] off andwe would stay in the future Read more

Genuine Hotels.com guest review

I was not happy with the room for the following reasons: 1. I was given a room with a single bed put together, I thought in the booking I was having 1 double bed. 2. Also the room has a window / balcony that has not external view. Has view of internal staircase (awful) like being in prison. Very dark.

Genuine Expedia guest review

We stayed at the hotel for 4 nights and thought it was great. A disclaimer first though: we didn't spend any time at the Hotel except at night - we came in late and then left in the morning for a whole day of sight-seeing. Having said that, the time we spent there was very comfortable. There is a strange push for you to go to restaurants set up byeither […] the front-desk staff or the bell-man, where we think they must get a commision of some sort. The first recommendation was great, but the subsequent ones were over-priced and not as good. YMMV. The room was very comfortable and always kept clean. Every time we returned to the room, we had fresh supplies (and we even dropped in for a few minutes during the middle of the day). There is no free internet, but you can buy an hours' worth. The system is supposed to allow you to stop and restart your session but this functionality was broken at the time, but I received a 4-hour free compensatory access when I told them about it, which was great! A minor quibble is that there is no iron in the hotel at all! I am a stickler for ironing my shirts and couldn't believe it. When I asked the first time, I received a strange explanation from the front-desk staff saying it was a 5-sstar hotel and you should be using laundry services; which I might have considered if it weren't both very expensive and also only available druing Mon-Fri. We happened to arrive on Friday in the evening and so could not use the service until Monday (I ended up not ironing anything). When I pressed a second time, they said it was because it was a fire hazard. Overall, the hotel was great, and I recommend staying there is you are like us and mainly only use the room at night. It is within easy walking distance to a lot of things and close to the metro (easy walk to the Termini, which takes you pretty much anywhere you need to be). The metro is also very affordable, so it's great after a long day of walking to ride the metro back to the hotel. Read more

Genuine Hotels.com guest review

I don't know how awarded this hotel 5 stars. Poor service, the rooms were far from 5 starish, the TV didn't work, internet didn't work, first we got a small room although I paid for another one. I would now recommend anyone to stay here and I would rate it at most 3 or possibly 4 stars. The breakfast was ok though, however it cost extra.

Genuine Hotels.com guest review

On arrival, room keycard not working (other guests had same problem), then provided with traditional key which was very temperamental requiring several minutes of manoevring to successfully unlock the door. Room not as described, several lights not working, only 7 TV channels (1 of which was English - CNN), internet not functional, leaking of water […] from ceiling, smell of cigarette smoke filled room every time aircon used. Also had 2 single duvets covered with double sheets for our "double" room. However, staff were generally friendly, bathroom was clean and provided with fresh towels daily and only few minutes walk away from nearest metro. Breakfast served on top floor (good views) which also functions as bar and restaurant - the one evening we checked it out it was completely empty. Overall it was OK but definitely not 5 star and worth the price in comparison with other similarly priced 4 star hotels. We would not return to this hotel. Read more

Genuine Hotels.com guest review

Very friendly welcome at the check in, but some of the staff need education in friendliness (or probably better language skills) In total the hotel has clearly seen better days and would profit from a thorough refurbishment. - We had a junior suite, that was quite run down. The environment is really not quiet, but a good starting point for sightseeing […] or travelling. Really good was the breaktfast we enjoyed on the roof to a very reasonable price! Read more

Genuine Hotels.com guest review

We booked our accommodation on line. When we were taken to our room, we then realised that there were no windows outside. I erroneously assumed that a hotel of this star rating would at least have a window. We did have a door however which lead to the stairwell. Housekeeping had left the door open one day while we were away and found it open when we […] returned. Thankfully nothing went missing from our room as there was direct access from the stairwell straight into our room. The shower in the room was so tiny you couldn't clean yourself properly or bend down. You couldn't even close the door properly without squashing yourself against the shower tiles behind. You couldn't sit on the toilet seat without sitting on it sideways to fit your legs. We were moved to another room with 2 single beds to compensate for them leaving the door open in our room. I then called reception and asked them why they gave us another room if it had 2 single beds, we were honeymooning and wanted a bed to sleep in together, not to sleep by ourselves on either side of the room. They had no idea what they were doing, which room we were to be moved to...just terrible The staff were very unfriendly and unhelpful. Read more

Genuine Hotels.com guest review

とにかく小さなホテル。エレベーターも一台しかなく、いつも待たされるので、降りる時はいつも階段を利用してました。 ホテルスタッフ不足と対応もイマイチ。 確かに下水道はしっかりしているし、部屋の清掃はしっかりされているので、この点は5星かもしれませんが、その他は5星ホテルとは思えず、がっくりでした。

Genuine Hotels.com guest review

So teve um problema que eu considero grave.Na minha chegada não tinha o apto. que eu havia reservado.Tive que dormir a primeira noite em outro e no dia seguinte mudar para o definitivo.Recebi posteriormente um vinho,mas não era isto que eu queria.Entretanto no restante dos dias foi tudo bem.

Genuine Hotels.com guest review

This hotel was far below 5 stars, three stars would be more appropriate. Service at the reception was ignorant as was in the breakfast restaurant. Breakfast room was not cleaned quickly enough, coffee was cold. The selection of bread was below all standards. The room on the 8th floor was a nightmare being extremely noisy due to the restaurant above. […] Only during 1:30 - 6.30 there was a time slot for sleeping. It seems that all the furniture in the restaurant are moved from one place to another twice or three times a day (for breakfast and for evening) and the noice was like being in the middle of refurbishment all the time. Two small lifts and the other was broken during my 3 -day stay. It took 15 minutes from the 8th floor to the ground on the last morning! It was almost impossible to take a shower as there was only a very unconvenient, narrow, high bath tube in the middle of the floor and water was splashing everywhere on the floor without any drain to go away. My experience is that as a middle aged woman travelling alone and not expected to complain, I was put into a room which is very well known to be too noisy for anybody. In addition, unprofessionally, the receptionist took it for granted that I am on holiday. The only positive thing was the excellent location near Termini at via Nazionale. Read more

Genuine Hotels.com guest review

Lawaaierig en te duur

Genuine Hotels.com guest review

Hotellet ser bättre ut på "pappret" än vad det faktiskt är. Känslan är ett finare hotell men det brister i detaljerna vilket gör att det inte känns så fint. De utlovar wifi men det är mycket långsamt och tappar kontakten. Dessutom fanns det inte täckning på mitt rum. Fönster drar och är dåligt ljudisolerade mot den trafikerade gatan. Duschen går att […] använda men är defekt. Vissa lampor är trasiga. Rummet är inte helt rent. Hotellet känns inte underhållet. Read more

Genuine Hotels.com guest review

Emplacement idéal, personnel disponible, accueillant, à l'écoute et chaleureux ! Panorama de la terrasse magnifique. Le personnel nous a même conseillé sur les restaurants à faire à Rôme non connus des touristes. Chambres sublimes et cosies !

Genuine Hotels.com guest review

Hotel is mooi centraal gelegen, vlakbij Termini, alles bezienswaardigheden op loopafstand. Chique uitstraling.

Genuine Expedia guest review

Regular já que o atendimento não é 5 estrela

Genuine Hotels.com guest review

We ended our holidays in Italy at this Hotel: Have been in Rome on may occations and this pick of Hotel was wrong, or OK if you do not expect 5 stars. The door Man /congiere is fantastic, but the restaurant (evne thoug nice located) has the worst dinner ever (breakfast is fine) and the service (dry cleaning) is a nightmare. The bathroom is an attemt […] to be mordern without considering that the entire room is floded after each bath. So if you get a good price this 3 star plus hotel is ok Read more

Genuine Hotels.com guest review

Wenn man ein 5 Sterne Haus bucht und dann eine Abstellkammer ohne Fenster als Zimmer bekommen soll, dann ist das eine absolute Frechheit.

Genuine Expedia guest review

Kolmihenkinen perheemme viihtyi hotellissa mainiosti. Huoneet olivat tilavat, kattoterassin aamiainen hyvä, ylemmän tason kattoterassi ja siellä sijatsevat poreammeet kiva plus. Mustat huoneisiin johtavat käytävät hieman ihmetytti, mutta valaistus oli hyvä. Kaiken kaikkiaan suositeltava hotelli Roomassa lähellä nähtävyyksiä.

Genuine Hotels.com guest review

Non so se è una caratteristica dell'Italia, ma per me un cinque stelle deve avere un'altro standard. Personale incasinato e disorganizzato, durante la colazione il caos totale. Tranne la terrazza panoramica (bar/ristorante), l'hotel non ha spazi conviviali. Dal piccolo banco reception si passa agli ascensori e direttamente alle camere. La suite era […] molto bella, nulla da dire. Il servizio serale in camera si è verificato unicamente il primo giorno. la rete wi-fi molto scarsa e debole. Gli stucchi alle pareti dei corridoi grigio scuso rendono gli ambienti un po' pesanti. Questo hotel va bene per lo stile di soggiorno che ho svolto io: uscire la mattina dopo colazione e tornarci solo la sera dopo cena... certo non invita a passare momenti in hotel. Read more

Genuine Hotels.com guest review

Es ist auf keinen Fall ein 5 Sterne Haus, das Frühstückbuffet ist eher Kategorie 3 Sterne +, das Essen sieht lieblos angerichtet aus und es ist alles sehr einfach - ein 5 Sterne Haus hat ein anderes Buffet zu bieten !!!! Waschtische sind viel zu niedrig im Zimmer (59 cm hoch ) Die Lage des Hotels war super, die Angestellten bemüht, aber weiter empfehlen […] würde ich es Freunden nicht. Die Lage alleine macht kein 5 Sterne Hotel aus. Read more

Genuine Hotels.com guest review

Schwarz gestrichene Flure und fehlende Teppiche machen einen gruftigen und ungemütlichen Eindruck.

Genuine Expedia guest review

Ik ben vier nachten in dit hotel verbleven. Het is een prachtig en modern hotel, met alle voorzieningen die je wenst. Er is gratis wifi op de kamer en de kamer is lekker ruim, met een grote badkamer. Het dakterras op de negende verdieping is prachtig bij het ontbijt en in de avond. Het hotel heeft de perfecte ligging en we hebben het trevifontein en […] piazza navona lopend kunnen afleggen. Al met al was het een aangenaam verblijf, de volgende keer kom ik zeker terug naar La griffe. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Chambre ne correspondant pas a la reservation. Propreté tout juste correct. Salle de bain pitoyable. Petit dej correct. Bref a oublier d'urgence.

Genuine Expedia guest review

Le personnel à l'accueil était odieux le weekend où nous sommes arrivés, ils sont même allés jusqu'à nous dire que l'espace wellness était fermé pour réparations pour ne pas avoir à nous renseigner! Heureusement, le lundi et le mardi suivant, le personnel n'était pas le même, était un peu plus sympathique, et a pu nous renseigner et nous confirmer que […] l'espace wellness était bien ouvert. La chambre était correcte mais les finitions n'était pas au niveau de ce à quoi on peut s'attendre pour un "Luxury hotel"... Read more

Genuine Expedia guest review

Flott hotell med svært hyggelig personale og god beliggenhet!

Genuine Hotels.com guest review

Крайне неприятное впечатление об отеле! Два дня не могли доставить халаты. В номере не убирались без напоминания, вещи сданные в прачечную не приносили два дня! Невкусные завтраки! Персонал очень плохо говорит на английском и очень невежливый. Отель далеко не 5 звезд, а 3!

Genuine Hotels.com guest review

町中にあり、どこに行くのも便利でした。 部屋も明るく、便利です。早朝の出発に対しても、朝食をパックにしてくれました。

Genuine Hotels.com guest review

Hotel très bien situé, Les photos publiées sont toutefois trompeuses. On peut passer devant sans se rendre compte qu'il y a un hotel car l'entrée se trouve entre deux magasins. nov 2011 . pierre France

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Et rom uten vinduer ikke bra. Temperatur problemer, hadde 26 pluss gr om natta. Måtte ringe til resepsjonen mange ganger ang. temperatur. Jeg hadde rom alene og betalte like mye som de som var 2, samt at jeg var den eneste som ikke hadde frokost inkludert.

Genuine Hotels.com guest review

Dette hotellet er ikke et luksushotell. Slapp service i resepsjonen gjorde førsteinntrykket dårlig. Pikkoloen var hotellets hyggeligste person. Når man forventer luksus og man opplever noe som ikke er i nærheten, blir man skuffet. Hva er luksus? Hyggelig personale, internett, et hotellrom større enn et lite kott, og bad uten oversvømmelse av vann. I […] tillegg at vi ble vekt av rengjøringspersonellet klokken 0900, da de var på tur inn døren til rommet og vi lå og sov. Kvelden før avsluttet vi med en drink i restauranten oppe på taket til hotellet. Her så det ut som det hadde vært et sjøslag samme dag, og at de hadde utsatt ryddingen til dagen derpå. + toalettene i resepsjonen som ble brukt dagen vi sjekket ut var i ekkel og lite innbydende, og låsen var i ustand ifølge kona. Luksushotell?? - NEI Read more

Genuine Hotels.com guest review