All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2237 Mason Street, San Francisco, CA, 94133, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 798 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.4
  • Condition
    4.0
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Historical hotel awesomeness!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a wonderful place, that is very clean and very well taken care of. Just like a European hotel experience which was awesome!! We loved it. Eat at Pat' s diner for breakfast or dinner, right around the corner.
Genuine Hotels.com guest review
1 night romance trip Jun 17, 2015
Steve
US
5.0 / 5Outstanding
"Perfect hotel. Especially for the price!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stay in lots of hotels. This is one of my favorites !!!
Genuine Hotels.com guest review
2 night family trip Jun 15, 2015
William
US
5.0 / 5Outstanding
"Good price and accommodations."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were comfortable and slept well. We had a large fan, plus a small fan That was much appreciated because our room was stuffy. It was no Problem to share the showers and toilets, as there were enough and all Were nice and clean. I would recommend this hotel to my friends and family.
Genuine Hotels.com guest review
1 night romance trip Jun 10, 2015
A Traveler
US
4.0 / 5Excellent
"Charming"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is absolutely charming, located close to the tourist places and all North Beach restaurants. Very European in style. Creates the atmosphere of old times. Bathrooms and showers are clean. There is no feeling that you share them with others. Bed is comfortable. I did not sleep well because of noise level. It is an old building, so you can hear your neighbor like he/she is in your room. And at about 5 a.m. somebody started moving garbage bins on the street. Hotel provides an ear plugs. If you are comfortable, my advise to use them.
Genuine Hotels.com guest review
1 night family trip May 14, 2015
Victoria
US
5.0 / 5Outstanding
"Love!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this is my favourite place to stay when I in the city! Victorian style hotel that just feels like home to me. The bathrooms and shower are separate from the actually bedroom, which I love! The people that work here are very friendly(Kenley was awesome!) and give great tips on where to hang out in the city :)
Genuine Hotels.com guest review
2 night trip Apr 24, 2015
Jamie
US
5.0 / 5Outstanding
"Lovely Easter surprise!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a great hotel! Loved the historic elements, but my favorite part of staying here was the Easter egg hunt! Arrived on Easter to find a note taped to the door saying that they had hidden eggs around the hotel with candy and prizes. It was so much fun to explore the hotel while looking for the hidden eggs. I felt like a kid again. Kudos to the management for doing something special for the guests. The front desk staff was also super friendly, especially the man who was working the night of Easter! Hotel is in a great location. Was really happy with the stay and hope to return (and use the 50% off coupon I found during the Easter egg hunt!).
Genuine Hotels.com guest review
Response by San Remo Hotel
Write your comment.Thank you for your review. We like to celebrate the holidays, we usually decorate the hotel according to the time of the year, we believe this makes the hotel more festive and vibrant. The massage chair is a sample of what we do for our guests to provide them with a comfortable yet affordable place to stay in the City. We are so glad you enjoyed your time in our hotel and your trip to San Francisco. Come back soon.
1 night romance trip Apr 5, 2015
Jessica
US
4.0 / 5Excellent
"A great place to stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great hotel, with old-school charm and superbly well-kept and clean. The shared bathrooms were immaculate and comfortable to use. Being right between Fisherman's Wharf and North Beach was a perfect location.
Genuine Hotels.com guest review
4 night trip Apr 7, 2015
Christina
US
5.0 / 5Outstanding
"Friendly North Beach Institution"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Friendly hotel well positioned in North Beach. Excellent value.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice and quaint hotel, walking possible"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Italian Charm . In central location and makes walking around San Francisco easy.
Genuine Expedia guest review
Other trip Mar 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice clean hotel about 10 minute walk to pier"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Small room, but very clean. Extremely helpful staff. Nice decor ~ you could spend several hours checking out the antiques. I will stay again....
Genuine Expedia guest review
Other trip Mar 23, 2015
Greg
US
4.0 / 5Excellent
"San Remo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Super cute. Room is small. Shower knobs are hard to reach given the way the door opens. Good location. Parking is great.
Genuine Hotels.com guest review
Response by San Remo Hotel
Thank you for your review. Parking is only $20.00 dollars with the negotiated rate we give our guests as opposed to $65.00 per night at other near by hotels.
1 night business trip Mar 12, 2015
Mabel
US
4.0 / 5Excellent
"Good location for seeing the city"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was located well for both walking to the city sites and getting down to the location to catch the Big Bus for their 20 available site seeing stops to get done in two days. Common bath room was a new experience. I'm glad my room had a sink so I could brush my teeth in privacy. I would suggest the staff have the coffee available a bit earlier in the morning.
Genuine Expedia guest review
Response by San Remo Hotel
We are in a wonderful location for the City Buses or Big Bus as well as for walking to many attractions. We know we are a different kind of Hotel, our bathroom layout is very common in Europe, but somewhat unusual for the USA. Thank you for your suggestion, we always try to incorporate them if possible. Hope to see you soon again.
Other trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"San Remo"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
quirky and clean- very helpful staff
Genuine Hotels.com guest review
3 night trip Mar 8, 2015
Simon
US
4.0 / 5Excellent
"Quaint-essential"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel. Perfect neighborhood. Minutes from many attractions. Room is teeny tiny but romantic. Sink in room with shared bathroom. Cute restaurants below. Took a jog with hubby to Lombard street, very fun. Good spot for couples or young solo travelers.
Genuine Hotels.com guest review
2 night romance trip Mar 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Classic Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Located Close to Pier. Make sure you visit the Italian Restaurant next door. I slept comfortably with my windows open. I will return again and again. I imagine going back in time traveling to the 1910-1920's San Francisco. (except for the blazing fast wifi). :)
Genuine Expedia guest review
Response by San Remo Hotel
We appreciate you taking time to review the San Remo Hotel. The San Remo Hotel was built in 1906. The hotel is decorated with very special artwork and furnishings. We love maintaining the look of the Victorian period, while trying to bring in modern necessities such as our complimentary Internet and free WI-FI. Thank you for staying with us.
Other trip Feb 27, 2015
Greg
US
5.0 / 5Outstanding
"wonderful place - travel in time ..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Victorian style, fully renovated hotel. I felt like traveling in time to the lasts centuries ...
Genuine Expedia guest review
Other trip Feb 23, 2015
Daniel
US
5.0 / 5Outstanding
"Cute, Quaint & Great Locale"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed just for 1 night to attend a nearby event in the city. While it may not be for everyone, we thought it was darling! It's an old style boarding house with tight but nicely decorated rooms with period pieces of furniture. The toilet & showers are boarding house style, plenty for each section of rooms, & clean! The heated towel rack is a nice touch! The staff is friendly & knowledgeable. Off-site parking is safe, secure , & inexpensive for the area. The restaurant below is classic North Beach Italian. We stayed well past closing with a couple we met at another table from Germany & another country, drinking grappa & expresso. You should stay here if you are looking for an old style North Beach experience! We loved it!
Genuine Hotels.com guest review
1 night romance trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"The most original hotel ever !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful ambiance and style in this Victorian style hotel.
Genuine Expedia guest review
Other trip Feb 17, 2015
Daniel
US
4.0 / 5Excellent
"Nice old hotel!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just an easy walk to fishermans wharf. Trader Joes next block over for snacks.
Genuine Expedia guest review
Other trip Feb 17, 2015
mark
US
5.0 / 5Outstanding
"Charming!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Like a big, warm San Francisco hug! Quaint and charming with a courteous, young and friendly staff. The San Remo gives you a feel for old San Francisco, yet it is only a few blocks from the hub of Fisherman's Wharf and all that is new! 100% recommended.
Genuine Expedia guest review
Other trip Feb 16, 2015
Carol
US
4.0 / 5Excellent
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a European style hotel, so if you are expecting the Radisson, forget it. This is charming, quaint, comfortable and the kind of thing I really enjoy. The location is perfect for the Wharf and getting around easily.
Genuine Hotels.com guest review
1 night business trip Feb 11, 2015
Ronald
US
5.0 / 5Outstanding
"Charming old hotel small rooms, big hearts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
In a nutshell: If you can embrace the smaller rooms the potential noise and the community feel of this beautiful hotel you will love your stay. This hotel has style. It's like stepping back in time to the roaring 20's. Because the building was created in the age before sound insulation was a common practice in buildings you can hear noises from out on the street or the restaurant below the hotel rooms. Also the rooms have ceiling fans and windows but they do not have A/C. I am fortunate enough to be a deep sleeper and enjoyed the festive atmosphere and enjoyed my stay. (It should be noted that they do supply ear plugs btw) The staff are very professional and the bathrooms and showers were very clean I made a point to check on this regularly. I would like to note that although the staff is extraordinary at the upkeep the showers and sink/bathrooms are a community space and sometimes careless or messy guests can ruin the experience for everyone on your floor. Lets be frank about this hotel the rooms are very small (APPROX) 20 by 20 rooms. Often the room will be furnished with a wardrobe or dresser to hold your clothing. The sizes of room are good for singles or couples not big families.
Genuine Expedia guest review
Other trip Feb 12, 2015
Paul
US
1.0 / 5Poor
"Nightmare at the Wharf !"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
There is one shower, Toilet, and sink for the entire floor of guests to use. The hotel is very old. Narrow hall ways and smaller rooms.
Genuine Hotels.com guest review
3 night business trip Jan 22, 2015
Mike
US
5.0 / 5Outstanding
"If you love clean funk -- it is the place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Really love the pesionne European style. If you looking to the Hilton - this ain't it. If you are looking for cool, low cost lodging with a cutting Ashe of the 60's - this is your place.
Genuine Expedia guest review
Other trip Jan 27, 2015
dave
US
4.0 / 5Excellent
"Location Location Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location. In a good neighborhood. Feel very safe.
Genuine Hotels.com guest review
1 night romance trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Deal in San Fransisco"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Can't beat the location and the rate. Tiny room, shared bathrooms. If you are not coming to San Fran to sleep, it's an excellent choice!
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Just a little noisey at night with restaurant nearby but otherwise wonderful place to stay.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
3.0 / 5Good
"SAN Remo Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was within walking distance of Fisherman's Wharf and many of San Francisco's attractions. It was also close to a few choice restaurants. Hotel staff very friendly and helpfull. My wife and I were a little leery at first sharing a washroom/shower/bathroom, but after the first night, we became accustomed to it. Bathrooms were very clean, as was the hotel. This hotel was approximately 100 years old, and is a wonderful piece of San Francisco history. I would recommend it to friends, and anyone visiting San Francisco. Affordable, clean and Historical!
Genuine Expedia guest review
Other trip Jan 7, 2015
William
US
2.0 / 5Fair
"Close to Fishermans Wharf but walls are paper thin"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was clean but the mattress was covered with plastic and made noise every time you moved. Walls are thin and you can hear your neighbors. Resteraunt under hotel has very unfriendly bar tenders especially on New Years eve.
Genuine Expedia guest review
Other trip Jan 7, 2015
Overnight
US
5.0 / 5Outstanding
"Well worth it"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel was awesome, located in good area close to the wharf. Walking less than 5 minutes, 2-3 minutes to the cable car turn around. The price and comfort would highly recommend the stay. Staff very helpful, just a great stay, and will return again.
Genuine Hotels.com guest review
3 night romance trip Dec 31, 2014
rodney
US
4.0 / 5Excellent
"San Remo"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Just a wonderful quaint trip back in time.
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
David
US
4.0 / 5Excellent
"North Beach Party"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Older but very well kept hotel. PERFECT location. Friendly staff and very clean. All in all a great experience.
Genuine Hotels.com guest review
2 night romance trip Dec 30, 2014
Matthew
US
4.0 / 5Excellent
"Nice hotel if you know what you are getting"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel room is small and close to neighbors/thin walls; the bathrooms are also shared. If you know this then the hotel is a great experience. Great location, 5-10 minute walk to Fisherman's Wharf. Hotel has parking deal with nearby shopping center and decent priced. Also the staff and maids are very helpful and nice. There was a night deskman that stayed up and let us in the hotel when we came after midnight. Also when I was waiting for a shower, the maids pointed out another shower that had freed up - since showers were in multiple locations. Overall I would come back since we got a good price for New Year's weekend.
Genuine Expedia guest review
Other trip Jan 2, 2015
Krystle
US
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went as a couple. We both loved it. Small rooms. Community shower and bathrooms. Great and very helpful staff. Great location! We will stay here again!!
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Clint
US
1.0 / 5Poor
"Senior Hostel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
I don't understand the high rating on this hotel. It is a tiny step up from a hostel. The rooms are ridiculously small and the entire place is crammed with old furniture. The walls are paper thin, including the outside walls, so it's not ever truly quiet. We took sleep aids the second night hoping for some rest. Pay the extra money and stay at a better known hotel. Also, beware of the 'discounted parking'. You will NOT have in/out privileges and will have to pay each time you leave the lot.
Genuine Hotels.com guest review
2 night trip with friends Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"GO For IT!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
What a crack up! We shared the bathroom down the hall with other guests but for the price and location, I would do it again! We walked to the Wharf, movies and shopping. No television but it was very secure, very clean and very nice. Free coffee and tea and water were available all day.
Genuine Hotels.com guest review
2 night family trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"Euro in SF"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
I always enjoy staying at the San Remo, usually for a "stay-cation" when I work late nearby. I like "pensione" feel: the simplicity, the deep bathtub, the books in the hallway, the "warren" of rooms. I don't mind going down the hall for facilities. Great coffee in the morning. However, the mattress was excruciating, something I tend to forget 'til I'm back there again. The choice of pillows helped a bit. Trader Joe's is a block away.
Genuine Hotels.com guest review
1 night business trip Dec 17, 2014
Kim
US
4.0 / 5Excellent
"Great European experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed above our favorite Italian restaurant, Fior D'Italia. Felt like we were staying in Italy and the shapes of the rooms and the hallways and the window situations were really your unique. Didn't find the shared bathrooms a problem at all.
Genuine Expedia guest review
Other trip Dec 11, 2014
amy
US
1.0 / 5Poor
"Really a hostel with private rooms."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
I think this hotel is best marketed as a hostel with private rooms. I expected that my room would not have a bathroom but I didn't expect the hostel-like atmosphere - primarily with people in the hallway hanging out, eating, talking. My room was right outside the registration desk and throughout the night I heard a variety of sounds: (a) the front door buzzer (why people didn't use their key I don't know) (b) people talking to the front desk (c) people talking to each other, (d) doors opening and closing, (e) toilets flushing. After about an hour I finally downloaded a white noise app and got some restless sleep. I think this hotel is best geared towards tourists who need somewhere to keep their luggage while they go out on the town, and plan for about 4-5 hours of sleep, at best.
Genuine Hotels.com guest review
1 night business trip Dec 8, 2014
A Traveler
US
1.0 / 5Poor
"Horrible 3 nights 4 days here!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Stay away from this hotel. Was ok 5 years ago now it stinks and is filthy 24/7. Miss and hit help at front desk. Horrible room size they should only have one small bed per room. These are old prewar boarding rooms. Most rooms slant down including stairwell to upstairs. Junk everywhere . There are better hotels in area.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
4.0 / 5Excellent
"You get what you pay for - very charming!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely charming hotel with plenty of character. Great location and friendly staff. Only criticism - hotel is fairly noisy and rooms a little cramped. For the price I recommend it and stay there again.
Genuine Hotels.com guest review
2 night trip Nov 11, 2014
Edward
US
4.0 / 5Excellent
"Upscale hostel experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Charming and reminded me if traveling in Europe. Has a bit of a hostel feel with shared toilets and showers, but they work hard to keep it clean and even provide disposable mats for the shower, in case you don't have flip flops. Thin walls, but they provide free earplugs! To save money and be in the heart of it all,I'd stay there again. Seem to have anything you may forget, even a blow dryer!
Genuine Hotels.com guest review
1 night business trip Dec 4, 2014
Arlene
US
2.0 / 5Fair
"Convenient North Beach Place to Crash"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I stayed here because it was the cheapest option available on a busy weekend in the City when I was joining friends for a night out on the San Francisco Belle dinner cruise. It was close enough that I could easily walk the 30 minutes to and from Pier 3. Parking was very convenient as they have an agreement with a parking lot a block away across Bay and can validate your parking and charge it to your room bill. Very small room with WC down the hall but it was fine for my purposes. This is a very old building so you have to expect the antiquated fixtures and the sloping floor, etc. Probably a nice spot from which to walk around the Embarcardero/Fisherman's Wharf area although I didn't stick around the next day to explore. Staff was very friendly. Bed was comfortable enough but very noisy to move around on. They provide ear plugs in the room and you may want to use them if you wish to sleep in -- you will hear street noise in the morning and other guests coming and going from their rooms.
Genuine Hotels.com guest review
1 night trip Dec 6, 2014
Robert
US
4.0 / 5Excellent
"Quaint!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a home built in 1906 turned into a hotel. You stay in a bedroom and you're given real keys (not cards) to open your room as well as the front door. There are 2 toilets, 2 showers, and 2 sinks on each floor for shared use. I thought this would be bothersome but I didn't mind it. It was actually pretty neat to stay in such an old place with antique furniture. This place was far cheaper than any place around and I would definitely stay here again!! **btw, there are no televisions in the rooms. Not a big deal to everyone but thought I'd mention it.
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
Sarah
US
4.0 / 5Excellent
"Great location, secure - felt safe"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
walking distance to Bay street - good shops, stores nearby
Genuine Expedia guest review
Other trip Dec 8, 2014
A.B.
US
5.0 / 5Outstanding
"Lovely Euro-style Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This place exceeded my expectations! I was nervous about our reservation, our chief concern was the shared bathroom, but it turned out to be a lovely stay. At check in, the front desk woman, Ariel, took one look at my traveling companion (who is well over 6 feet tall) and told us that she would find us a room without a foot-board which he greatly appreciated. The bathroom at the end of our hall had a gorgeous tub, towels were kept on towel warmers just outside the bathrooms, and there were a myriad of other cute and quirky items provided for our stay including pillow mints, tiny boxes of raisins, earplugs, etc. Very thoughtfully put together and run.
Genuine Expedia guest review
Response by San Remo Hotel
We are considered by some to be one of San Francisco’s best kept secret, according to some of our guests and travel writers. We will let Ariel know that her efforts are appreciated. We are delighted that there were so many things that you appreciated about the San Remo Hotel. We look forward to having you visit us again. Our goal is to keep the prices affordable and be a different experience, a place you will remember for years to come.
Other trip Dec 3, 2014
Veronica
US
4.0 / 5Excellent
"Fun!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great price and location. Sharing a bathroom is interesting, but led to some great conversations with interesting people from around the world. Wish the rooms had a TV. Not sure if the penthouses have TVs or have to do the shared bathroom thing though.
Genuine Hotels.com guest review
3 night trip Nov 28, 2014
Aaron
US
4.0 / 5Excellent
"Visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We really enjoyed our visit to SF. Weather was great. The town was beautiful
Genuine Hotels.com guest review
4 night family trip Nov 27, 2014
Haywood
US
4.0 / 5Excellent
"Affordable Getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The front desk was very helpful and we were allowed to bring our dog with us. The bed was stiff but that might not be an issue for some. The bathrooms and showers were very clean and convenient.
Genuine Hotels.com guest review
Response by San Remo Hotel
Thank you for your review. We will let our Front Desk Staff know that their efforts are appreciated by our guests. We look forward to serving you again when life brings you back to San Francisco.
4 night romance trip Nov 26, 2014
A Traveler
US
5.0 / 5Outstanding
"One of the nicest hotels!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Full of character & history. We'll have to return one day so as to spend more time reading all about it & looking at all the historic pictures. Small rooms, be so what? A lovely place to stay.
Genuine Expedia guest review
Other trip Dec 2, 2014
Fiona
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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