"Good Hotel for a Good Price"
We came up here for a wedding. Instead of paying $150+ a night at the wedding hotel... we opted to stay here for $60+tax a night for two nights. Got a smoking room with 2 queen beds. The room was clean and breakfast was served every morning from 7-10 am. There are tons of restaurants down the street from the hotel where you can grab a good bit to e […] at. Read moreGenuine Hotels.com guest review
I can deal with a lot in hotel rooms, but this was dirty even for me. Plus the Jacuzzi part of the tub was broken. Spend a little more and stay elsewhere.Genuine Hotels.com guest review
"Perfect for the Price"
Clean and comfortable - WIFI Good Now- compared to last time - even in a room at the end. Guess they are reading reviews...Genuine Hotels.com guest review
"can't trust them"
my stay was geniuinly terrible. not only was my paper worked forged by another guest but the front desk had no idea.they have no form of id checking at all when you walk in. you can say you are someone and you would just be let in with a room key like nothing is wrong and when we checked in and got our room key somebody else was staying in our room! […] now imagine walking into someones room when they are inside, it scared us both! we did not feel safe anymore knowing that somebody else could just get a key and walk into our room. Read moreGenuine Hotels.com guest review
"Overall Good but lousy wireless"
Clean and comfortable but wireless was very weak or non-existent in room.-had to use common area.Genuine Hotels.com guest review
"unhappy not room, & we book on line and paid"
We had contact the hotel that we would be checking in late. When we were a hour away from hotel we call to let them know that we were a hour out and they informed us that it wasn't a problem. Once we arrive we find that they had given are room away and the place us in a room that was un-construction. My husband meet with the manager the who had us move […] to another room for our next night stay. We were informed that the problem was with booking on line and that they over book the hotel. Not sure if I would stay there again. We have been staying there for the past few years. However in the past few stay, I feel that the hotel is not up to standard as it once was. Read moreGenuine Hotels.com guest review
"hotel close to the wedding reception"
very nice hotel quite and very clean friendly staff and continental breakfast had problem with bathroom sink and the maintenance man was there fixing it within 5 minutes.Genuine Expedia guest review
"Sold Out and Stupid"
We had a light night flight and so were late getting to the motel. They had GIVEN our room away, and were supposedly SOLD OUT. So at MIDNIGHT we were looking for a room.Genuine Expedia guest review
Bathroom was not clean. Mattress in very poor condition. Smoking was allowed in nonsmoking rooms. Stayed here on many occasions over the years but this time was disappointing.Genuine Expedia guest review
"Close to what we needed and fily events"
Issues with young baseball players up tell early hours of morning ...no supervision.....after talking with staff at hotel it was a bit better. Not sure what else to say about problem.Genuine Expedia guest review
Very noisy at night until 1130 outside. Did not realize so many Spanish people being there like 50 I think immigration officer should've been there maybe several people would've been deported. No elevator bad for old peopleGenuine Hotels.com guest review
"This hotel is sucks."
When I arrived there and they said my room is flood. I asked them what cause flood by? They said don't know, so I can't use my room and I left. That hotel never told me till I arrived and waste my time. I live away about 3 hours.Genuine Expedia guest review
"Good motel, but check-in was utter nightmare!"
Good motel, but staff was horrid. They double charged the room (Expedia was already paid, but they recharged again even after being handed expedia printout, and after 40 minutes of checkin delay and CC reswiping 5 times. They even charged the full balance to a stranger in another state with unrelated credit card at one point. (I think that charge got […] reversed) Fishy making 8 copies of client room key (said machine finicky), Fishy asking for Credit card and license 5 different times. (computer down, then internet down, then corporate db down, then room not cleared for move in, then towels hold up, etc etc). They never reversed the duplicate CC charges like they said they would upon checkout later in week, had to involve credit card company to start charge block. Manager never called back any of 3 or 4 days despite corp chain instructing them to contact us. Never got ANY phone calls. Staff at one point even "forgot" to hand back drivers license after the 5th time passed over the counter to them. He seemed overly interested in back of credit card, as well as front. Ugh! Read moreGenuine Expedia guest review
Really bad. The room smelled very bad, moldy. You could see high water marks on the wall and door.Genuine Hotels.com guest review
Outdated room. Not bad but no where near great. But worked out fineGenuine Hotels.com guest review
"Basic and Clean but nothing Fancy"
The hotel staff was very helpful and friendly and the motel is clean. If you are only doing an overnighter, like we were, and you don't want to spend much, it's fine. Otherwise, if you want a newer hotel, with amenities and ambiance, keep looking. This is a very basic motel, great for short, inexpensive stays. The rooms are clean but outdated and worn. […] There is a coffee pot, hairdryer and continental breakfast. It's safe, clean and inexpensive, but not really a family place, as there is no pool or anything geared toward children. Read moreGenuine Expedia guest review
Caters to a lot of young people and a many comings and goings. Some were undesirables. Will never stay at this hotel again on my trips to Rochester.Genuine Hotels.com guest review
"Not the greatest"
This hotel wasn't the greatest. Room wasn't very clean. It appeared old and definitely needs an update.Genuine Hotels.com guest review
Terrible place. Asked for a non smoking room. Got the smoking room instead. My reservation was also lost at the hotel when I arrived.Genuine Hotels.com guest review
"get what you pay for"
Carpet looked dirty and stained. Had to crawl under the bathroom sink to get the lever up to drain the sink. Rinse hair out of the tub to shower. Although my room was non smoking and smelled OK the hallway reeked of cigarette smoke.Genuine Hotels.com guest review
One bed was not made. There are an apple core in a cup on the table. The garbage wasn't emptied and my window was wide open when i got there at midnight after a long day. Other than that, my stay was just ok.Genuine Hotels.com guest review
"Great personalized service"
The General Manager Eric is a great leader for the hotel. Very helpful and sincere!Genuine Expedia guest review
"The hotel was close to the meeting I attended."
The hotel staff couldn't be less attentive. I waited over 1 hour for someone to show up at the desk to give me a room key that actually worked in my room. On checkout, the clerk was more interested in his Ipad and finally looked up, after I left the room key on the desk and was 3/4 of the way out the door.Genuine Expedia guest review
At check in, one girl was working and completely clueless how to do anything. That's ok, sometimes people are new. The other guy, who was the GM, was helping her, taking personal phone calls, and it took about 20 minutes to check in, with one other person ahead of us. When I got to my room, the window was stuck open but it was cheap and clean and I […] was only staying the night so, whatever - I cranked up the heat. In the morning, the fire alarm went off about 6 times. Obviously they were having a problem with it, so I thought when I checked out there may be some kind of explanation, but nobody said a word. Not the maids in the hall, they were busy chatting and ready to turn it off again as if it happens all the time, not the front desk or the GM guy... It was weird. Read moreGenuine Expedia guest review
We stayed here while visiting family. The hotel is conveniently located. Rooms are clean and comfortable. Coffer maker in the room and free continental breakfast were nice. Room met our needs.Genuine Expedia guest review
"I have stayed in better super 8 hotels!"
staff were fine! hotel rooms need some remodeling carpets warn, paint chipping, and there is no place to sit for breakfast!Genuine Expedia guest review
I was in the area doing some home improvement on my rental property and did not anticipate staying in Webster,NY as long as i did. I ended up sleeping at Super 8. I overslept. It was quiet and was perfect for a one night stay.Genuine Hotels.com guest review
nothing worthwhile to write, average accomadations, staff was friendly, rooms due for upgrade, time for some new flat screen televisions.Genuine Expedia guest review
Room was clean and staff was very pleasant during check in. Stayed in a room on the first floor, and the ice maker leaked (wet socks when I went to get ice). Staff apologized and said it was scheduled for replacement. Could hear occupant walking around in room above. May be a problem if someone is sensitive to noises.Genuine Expedia guest review
The only thing missing was a refrigerator and microwave in the room, otherwise the accommodations were very very goodGenuine Expedia guest review
"Easy access to where we needed to go. Shopping and"
Everything was fine. Manager and staff very accommodating.Genuine Expedia guest review
"Nice hotel near comedy club."
The greeting was friendly and professional. The lobby area and hallways were clean and we'll lit. The room was clean..bed comfortable. No issues from noisy adjacent rooms. Is it the ritz? No, but for $ 60 a night, it is clean, comfortable and it stacks up against those charging a lot more for the same size room.Genuine Expedia guest review
"Not good at all"
The hotel lobby was some what clean. The room was dirty, the rugs were stained, the bathroom smelled like mold and I didn't want to touch the shower curtain.. it was gross. The tv was from 1908 and the hotel was plain nasty. Wouldn't recommend it at all!Genuine Hotels.com guest review
I arrived later in the evening and the gentleman at the front desk so was so pleasant and very informative. Very smooth check in and love the area, easy to the city yet small town feelGenuine Hotels.com guest review
"Hotel good location."
The room should have been cleaner and the linens changed.Genuine Expedia guest review
"OK for a night"
Hotel was clean, modestly appointed and least expensive in the area for a Sat. night. Continental breakfast was fine.Genuine Expedia guest review
"Loved my stay"
My stay here was wonderful. I experienced wonderful customer service from the front desk associates to the maids. Everyone was very pleasant and caring.Genuine Hotels.com guest review
"No hesitations recommending this hotel"
This is a fine hotel. As long as you're not looking for any bells and whistles, this is a solid establishment. Staff was friendly, breakfast was good, room was clean. Didn't spend a whole lot of time actually at the hotel, but it served its purpose. Would stay here again if I were ever in the area.Genuine Hotels.com guest review
"nice motel close to seabreeze amusment park"
motel was clean, staff helpful, gave us very good directions to Seabreeze amusement parkGenuine Expedia guest review
"Perfect stay for doing business"
Staff was wonderful, they handled everything very well, easy check in easy check out.Genuine Expedia guest review
Just okay. Problems taking a shower because the water was too hot and very difficult to adjust temperature. Would have had a bad problem if child was involved. It was just okay to stay as an overnighter.Genuine Hotels.com guest review
"Doesn't even come close to Wydham standards"
This hotel, while convenient, was not at all worth the money. We had a non-smoking room (with a notice of $250 fine if we smoked in the room) yet the bedding smelled of cigarette smoke. We had NO HOT WATER. We let the Front Desk know and still had NO HOT WATER the next morning. Front Desk personnel nice but not knowlegable and only offered an "I'm sorry" […] for our inconvenience. I will NEVER go back and would never recommend this hotel. Read moreGenuine Hotels.com guest review
"What More Do You Need"
Only negative I can think of is the vending machines aren't stocked and the ceilings are a little thin (you can hear people above you walking around at times). Other than those minor things, great value and did the trick.Genuine Hotels.com guest review
Bathroom door handle was falling off, carpet was wet Front desk service was good. Delivered iron and board quickly. Food at front desk 24hoursGenuine Hotels.com guest review
"could have been better"
To much money for what it was. The room was dingy, holes in the curtains, and the tv had bad reception. Didn't want to look any closer. Stayed only one night-left before they served breakfast.Genuine Hotels.com guest review
"Not bad for an overnight stay."
We arrived lat and stayed only one night. Staff was not available to greet us when we walked in. Waited several minutes and then called loudly and finally someone came out to the desk. Was perfectly comfortable, clean and pleasant. Very noisy in the middle of the night, but it was graduation weekend. Perfectly fine for an overnight stay with only sleeping […] in mind. Read moreGenuine Expedia guest review
Not worth the money but decent enoughGenuine Hotels.com guest review
"Some issues noted in the motel"
Overall the motel was OK. There were some issues that should be fixed. First of all the beds were not very comfortable. The mattress was firm an that may be pleasing to some but not to me. The curtain over the windows had holes in it so at night it looked as though the stars were shining. The heater had broken vents and the heat was difficult to control. […] Lastly, the breakfast nook did not have seating for everyone and the breakfast was not appealing. Read moreGenuine Hotels.com guest review
"Good place for the money"
This is a basic hotel but taken care of by a friendly staff. I stayed for a sporting event of 1 night. The room and bathroom was clean and comfortable. Breakfast was very basic but OK. If you are looking for a basic hotel in the center of Webster, shopping and Aquatic Center this place is fine.Genuine Hotels.com guest review
Friendly Service, good room for the price. Not many rooms available when we arrived and asked for a Non-smoking, they did their best to try to accommodate.Genuine Expedia guest review
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