All hotels in Lisbon, Portugal
1 room, 2 adults
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Avenida D. João II, 47, Lisbon, 1998-028, Portugal, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 251 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.9
  • Neighborhood
    4.2
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4.0 / 5Excellent
"value for money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is quite large if that is what you like well positioned just a short walk to the water front,bars and restaurants cable car etc.
Genuine Expedia guest review
Other trip Dec 13, 2014
Neil
US
4.0 / 5Excellent
"Nice stay in Lisbon"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very nice hotel, close to the airport and Metro.
Genuine Hotels.com guest review
2 night romance trip Oct 27, 2014
Michael
US
2.0 / 5Fair
"Hotel Arts"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Restaurant needs serious help
Genuine Hotels.com guest review
2 night romance trip Oct 13, 2014
Robert
US
2.0 / 5Fair
"Old-fashioned poor hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
3-star and a half hotel that pretends to be a 4-star, with old-fashioned and poor rooms and a poor-quality breakfast buffet.
Genuine Expedia guest review
Other trip Oct 7, 2014
lbarold
US
4.0 / 5Excellent
"1st night in Portugal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was clean and comfortable. Only complaint was with the shower. Water temperature and flow rate were not consistent throughhout the shower. Dining was acceptable. Food was good with good quantity. Ordered water with the meal, which never arrived. This may have been due to language issues.
Genuine Hotels.com guest review
1 night romance trip Sep 29, 2014
Kerry
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Amazing hotel in a great location. The view from the top floors is breathtaking. Although not indicated in the reservation, free wi-fi was provided.
Genuine Venere guest review
Other trip Oct 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel is modern style and very clean. I like that. Very good location. I would recommend this hotel.
Genuine Hotels.com guest review
3 night family trip Sep 8, 2014
Lopes
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice Hotel
Genuine Hotels.com guest review
1 night family trip Jun 11, 2014
Noel
US
5.0 / 5Outstanding
"Excellent Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
this hotel is located near the airport and the lisbon riverfront. The room was larger than i expected and the service by the front desk staff was excellent . . . over the top excellent. I was passing through the aiport and had an 18-hour layover by choice to experience this city over new years eve and new years day. I do not speak the langage and needed guidance in what to see in the very short span of time. The front desk personnel where very kind and considerate and gave me good direction.
Genuine Hotels.com guest review
1 night trip Dec 31, 2013
joe casselberry
US
5.0 / 5Outstanding
"Convenient to metro, airport, and train station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We arrived late, and the staff was very fast with our check in, even offering us late check out if we needed it. The hotel is also close to a large mall where we were able to replace a suitcase that did not survive the cobblestones of Europe. Cannot speak about the breakfast as we slept through it the next morning, but guess that shows our room was quiet.
Genuine Hotels.com guest review
1 night family trip Dec 7, 2013
Barbara
US
2.0 / 5Fair
"Had some problems..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
When we arrived the room was ice cold. The heat didn't work and we had to have someone fix it. The phone didn't work so we couldn't call to request help. Two of seven days we had to ask for the hot water to be turned on. One day the room was not cleaned.
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent overall"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
It is an excellent place to stay , except one piece missing They need to add a iron and a board board in the rooms and an american outlet , this will take them to a 5 stars rating , nothing else , overall it is great, i had a good stay there .
Genuine Expedia guest review
Other trip Oct 27, 2013
mrs Hernante
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Maybe I am too old for this type hotel. It definitely tries too hard to be cool or hip rather than helpful when you check in. Little things such as no kleenex in the room, and a sink that can not be stopped up in order to shave, should be paid attention to in my opinion.
Genuine Hotels.com guest review
1 night trip Oct 15, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel located in the Expo'98 area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice area, green with fresh area, a lot of restaurants around and on the water front.
Genuine Expedia guest review
Other trip Jul 18, 2013
SSStavr
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I'm sure I had the best view in Lisboa and hotel staff treated me well. I would stay again.
Genuine Hotels.com guest review
1 night trip Jun 4, 2013
Deb
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Convenient location, a short walking distance to Oriente station, the Park of Nations, and the Vasco da Gama mall. Spacious room. Friendly and helpful staff. Very good breakfast. Good selection of places to eat nearby.
Genuine Hotels.com guest review
3 night trip May 20, 2013
Fortachon
US
4.0 / 5Excellent
"Great location for transit passengers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location with easy access to/from Lisbon's international airport. Very helpful, pleasant staff. Only downside is the wifi -- this hotel has to seriously upgrade its wifi service.
Genuine Hotels.com guest review
2 night trip Mar 10, 2013
A Traveler
US
4.0 / 5Excellent
"Close to airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice to return to familiar surroundings with convenient access to the airport, but VIP Art's needs to seriously upgrade its wifi service.
Genuine Hotels.com guest review
2 night trip Mar 8, 2013
A Traveler
US
4.0 / 5Excellent
"Nice airport hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed here one night before flying back to the US. It is about a 5-10 minute walk from the Oriente train/subway station and the adjacent shopping mall. There are many restaurants in the local area. Our taxi to the airport was 9 euros with baggage charges and about a 10 minute ride.
Genuine Expedia guest review
Other trip Feb 24, 2013
Bill
US
4.0 / 5Excellent
"Regularly patronize the hotel and no disappointmen"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I always stay at this hotel when I'm traveling back to the US and my flight is in the morning (I currently live in central Portugal). It's a convenient walk from the Oriente train station to the hotel and from the hotel to the mall for a wide restaurant selection. Rooms are always clean and the staff helpful. I've stayed there over a dozen times.
Genuine Expedia guest review
Other trip Dec 6, 2012
David
US
5.0 / 5Outstanding
"IT COULDN'T BE BETTER"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excelent!!!
Genuine Hotels.com guest review
1 night trip Oct 10, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Should be called VIP executive "MOTEL"..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
location was good if you are there for the exhibitions due to it being right across the street. Overall the hotel rooms are like a cheap motel but even smaller! No room to bend your knees and move about. It's located right next to the railroad tracks and the noise will get to you at some point. Someone should introduce Double shielded windows to the owner of this joint! The breakfast was ok and the staff were somewhat helpful ( very poor English ) that somewhat made up for the uncomfortable stay. Overall it's only good for a stay overnight and leave as soon as possible ...
Genuine Hotels.com guest review
2 night business trip Jun 15, 2015
MAHDI
IE
1.0 / 5Poor
"Very poor hotel.."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Very disappointed with my two nights stay, room was in very poor condition, dirty and very basic. On both evening's found the bar unattended had to go to the restaurant to get water as it looked like the minibar had been removed (badly) and the TV signal was also very poor.. really poor hotel.
Genuine Hotels.com guest review
2 night business trip May 27, 2015
Darren
GB
4.0 / 5Excellent
"It's alright :)"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
No complaint!! Good overall. Thanks
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
Mario
GB
4.0 / 5Excellent
"close to airport and shopping"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very good service clean and friendly would recommend this hotel
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Lisbon visit"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lovely hotel. Staff very helpful except bar man in small bar who had no clue ! The cleaner was in the room before 8am but then i should have put the card on the door. Great breakfast !
Genuine Hotels.com guest review
3 night family trip Oct 6, 2014
Peter
GB
5.0 / 5Outstanding
"Good hotel in handy location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff helpful, room clean and spacious, no issues at all.
Genuine Expedia guest review
Other trip Oct 13, 2014
Mike G
GB
4.0 / 5Excellent
"Nice Hotel close to Oriente Train Station"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean room, modern hotel, close to train station and metro line that can take you directly to the Airport fast.
Genuine Expedia guest review
Other trip Oct 8, 2014
Yves
CA
3.0 / 5Good
"Has many problems"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The quality of the hotel is not bad at all but honestly they have major problems the trains run every few minutes so close if your room is at the back you will feel the noise. The aircondition at the room was so bad i couldnt sleep i was so tired i had just arrived from Canada so i couldnt really go down to complain i had to open the window and live with the trains. The front desk had no idea that there is something called a smile. I have stayed in so many hotels i am a frequent travler and i always look for advantages in Hotels in my reviews but this hotel had more disadvantages.
Genuine Expedia guest review
Other trip Aug 27, 2014
M.A
CA
4.0 / 5Excellent
"Good spot"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice location near to the restaurants on the water front and only a short tram ride into the city. Also perfect location for the Airport. Hotel generally very nice and the receptionists were fine, but made no real welcoming effort.
Genuine Expedia guest review
Other trip Aug 20, 2014
Sean
GB
4.0 / 5Excellent
"Modern hotel close to station and shopping mall"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice, modern hotel, close to Oriente station (buses, coaches, train, metro) and Vasco da Gama shopping mall. Safe area, lots of cafes and restaurants. Nice and varied breakfast. Spacious rooms, modern decor.
Genuine Hotels.com guest review
2 night business trip Jun 3, 2014
John
GB
5.0 / 5Outstanding
"Beautiful views and centrally located"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent.
Genuine Hotels.com guest review
4 night family trip May 15, 2014
Dr. Roz
IE
3.0 / 5Good
"Very average but overall good for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
We just needed a place to sleep for the night that was near the train station, not too expensive, and this place fit the bill. It's a pretty average hotel that looks like it was pretty stylish when it was built but needs a little sprucing up. The bar/restaurant food is not that great and definitely overpriced for what you get.
Genuine Hotels.com guest review
1 night trip Apr 6, 2014
A Traveler
GB
5.0 / 5Outstanding
"Excellent hotel / Muito Bom!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I found this one of the best hotels I have ever stayed. For well under £100. Strongly recommend. Walking distance from the Expo 98 and Oceanarium, 10 minute from the Airport in a Taxi. Grandioso! Recomendo a todos.
Genuine Expedia guest review
Other trip Mar 6, 2014
Luis
GB
4.0 / 5Excellent
"Nice hotel in business district"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a reasonable hotel near the airport and in a nice area of Lisbon. It is close to the aquarium and very close to the airport. Much of the area seems new from the Expo. We plan to stay again.
Genuine Expedia guest review
Other trip Feb 24, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice room, shame about the train noise"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is ideally placed for the Oriente rail station and the MEO hall. The hotel rooms are fairly spacious and the bathrooms have all the soaps and shampoo that one could expect from a 4 star hotel. The only problems are that the train noise was quite loud and as the last train was at 01:40 and the ne5 was at 5:40, it was difficult to get a good night's sleep. The firmness of the beds did nothing to help.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
Trevor and Pat
IE
4.0 / 5Excellent
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good service, we were impressed especially with concierge service , we will be back
Genuine Hotels.com guest review
2 night family trip Dec 30, 2013
Lukas
GB
3.0 / 5Good
"Lack of Soul"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I hadn't been to Lisbon before and hotel booking based upon work location. The hotel provides you a bed and if you want it food. Beyond that I found it lacking. Perhaps it was the arrival of a large tour party that caused problems: my shower - very hot, then cold and then stopped altogether. And for the same reason the non-replenishment of breakfast items (waited 10+ minutes before giving up on expectations of bacon/egg). Breakfast is served at the weekend from 7. Even though you may have reason - going to airport - don't turn up as I did at 6:56. "Potential to do better" is my end of term report.
Genuine Hotels.com guest review
7 night trip Nov 10, 2013
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good hotel for the price. Got a room on the railroad side but the sounds of the trains didn't bother. WiFi from the lobby reached up to the 5th floor so got free WiFi in the room which is not possible otherwise.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
A Traveler
AS
3.0 / 5Good
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very reasonable in price compared to other hotels in this area. The rooms were a little tired but had lovely wooden floors and everything was very clean. The windows opened to let in some fresh air, which i like. Breakfast was a typical breakfast buffet, coffee was nothing to shout about but they did have herbal teas. Close to the river, oceanarium, and airport. Lovely views from the 11th floor!
Genuine Expedia guest review
Other trip Jun 7, 2013
A Traveler
GB
2.0 / 5Fair
"dissapointed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
we were in a double room which had a big concrete beam right in front of the window which spoiled the view and made the room dark.i think there should be a reduction for the room.i asked to have a change of pillow case as there was someones hair on it. the breakfast was very poor .we couldnt get a decent cup of coffee pity it wasnt freshly made instead of machine.
Genuine Hotels.com guest review
2 night trip May 29, 2013
carol
GB
3.0 / 5Good
"Great Hotel for short stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Hotel overall was good, good location but disappointed that there was no Tea/Coffee in the room. There is no parking and if you were to spend a week or more at this Hotel parking can get quite expensive.
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel near train and metro station.... A bit far from centre but easy metro access.
Genuine Hotels.com guest review
1 night trip Apr 11, 2013
A Traveler
CA
3.0 / 5Good
"All things considered"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Taking a trip from Portugal to the UK and back I booked into the hotel on the outward trip because my flight left in the early morning. The room was fine but I was a little disappointed not to be able to get an early cup of coffee before I left the hotel at 5.45 a.m. Still, all in all, satisfied. I did not anticipate having to stay at a hotel on my return trip but got caught in the chaos and disruption caused by adverse weather conditions. From Heathrow Airport, I called the hotel but was told that it was not possible to book a room. I had a difficult time getting to an internet facility but finally managed to book a room over the internet. The hotel was busy so I suppose I cannot complain when I found my room of not such a good standard, more expensive than my outward trip and I could hear the trains passing as I tried to sleep. I have stayed at this hotel several time and although generally satisfied, I feel the staff could be just a little more accommodating if they chose to be. Would I stay there again? Not sure.
Genuine Hotels.com guest review
1 night trip Jan 19, 2013
A Traveler
GB
4.0 / 5Excellent
"Would stay there again."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
A fine hotel for a decent price, clean and close to the airport and Oriente train station.
Genuine Expedia guest review
Other trip Jan 15, 2013
A Traveler
CA
4.0 / 5Excellent
"good access to airport and metro"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Only stayed one night as had early flight the following morning. The hotel is ideally placed for the airport, only 3 stops on the metro or about 8 euros for a taxi. Also very close to orient station, shopping centre and numerous restaurants. Good location and good value. Did not use any of the hotel facilities as I wasn't there long enough
Genuine Hotels.com guest review
1 night trip Dec 11, 2012
Alan
GB
4.0 / 5Excellent
"Convenient for Expo"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Modern hotel close to Expo
Genuine Hotels.com guest review
1 night business trip Oct 16, 2012
Thomas
IE
4.0 / 5Excellent
"good hotel but next to train lines"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
good hotel but train noise in the morning is a bit much
Genuine Expedia guest review
Other trip Jul 18, 2012
A Traveler
GB
3.0 / 5Good
"Review"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Too noisy because in the room you can hear the trains!
Genuine Expedia guest review
Other trip Jul 17, 2012
A Traveler
IE

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Design - Hotel mit Ausblick !"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Super Lage ! Beste Jogging- Strecke direkt vor der Tür ! Phantastischer Blick auf Teijo und Ponte Vasco Da Gama ! Gutes Design !
Genuine Hotels.com guest review
1 night business trip Apr 7, 2015
Pia
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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