Our stay was excellent. We stayed there for 2 nights. The location is perfect!! We walked everywhere and did not have to rely on subway or buses at all (except for when getting from and to the train station).Genuine Hotels.com guest review
"Good location and price, but not a 5 star"
Personally, I'd rate this hotel as a 4 star, not a 5 star. The facilities and rooms were nicely equipped, but there was no glitz or glamor to the place. Staff courteous and helpful. The pool, spa, sauna and fitness center is very good. Great location, good price.Genuine Hotels.com guest review
"Better Than Expected"
Great hotel at a great location.Genuine Hotels.com guest review
Excellent location and a great value.Genuine Hotels.com guest review
very professional and super price compare to other 4 star hotels. highly recommend... also lots of good restaurants near by and perfect transit near all ways to commuteGenuine Hotels.com guest review
"Within walking distance of incredible sights"
Every aspect of our stay was positive: convenience, cleanliness, cost. I would suggest adding breakfast to your stay, it is extra, very good and can last you until 6pm.Genuine Hotels.com guest review
"Great location. From this hotel we walked to most"
My wife and I liked this hotel before we even got to the hotel because they sent us the Tourist voucher within few hours. Foreigners have to have this in order to get a Russian visa. So that was awesome. Some companies charge up to $100 for this but we got it from the Hotel with no extra charge. Our experience at the hotel was great. The staff were […] great and most importantly there was no communication barrier since they spoke fluent English. What we liked most about this hotel is the location. It is in the heart of the city. Conveniently located. My wife and I did a whole lot by walking because most of the places are just nearby. Lastly, even though it is in the middle of this big city, the hotel is surprisingly quiet. No regrets and definitely will stay there again! Read moreGenuine Expedia guest review
Had a lovely stay but the hotel staff could have been more friendly - the bar and restaurant staff were lovely but when asking any questions of the desk staff you felt as if you were interrupting them and i don't believe they ever smiled.Genuine Hotels.com guest review
"Nice, clean, and convenient."
We stayed in this place over one night between our travel destinations . Beautiful area with walking distance to many historical places even over one evening. Staff is very pleasant, hotel is clean, and rooms are comfortable and quiet. Would stay there again if in the area.Genuine Expedia guest review
"Great location! Great room!"
This hotel was great! The location is very convenient to explore St. Petersburg. The room was very comfortable with a comfy bed & really high ceilings. We loved it!Genuine Hotels.com guest review
"close to sights"
worth the moneyGenuine Hotels.com guest review
The hotel was very comfortable and in a great location. Some signs of age in the bathroom but overall in good condition.Genuine Hotels.com guest review
Comfortable and clean, a nice stay. Hotel is quiet and walking distance from lots of sights and restaurants.Genuine Expedia guest review
This is place is not worth the money. A good location is the only thing it's got going for it.Genuine Expedia guest review
"Great Location with Superior Service"
The Petro Palace couldn't be more convenient located centrally among the major sites of the Palace Quarter of St Petersburg. The staff were uniformly helpful, from the immediate provision of the Visa Support Document to advice on sightseeing and transportation services. The hotel's understated lobby and bar area are pleasantly unpretentious but accommodating […] and being on a commercial side-street, there are numerous alternatives for meals, snacks or drinks within steps. Overall, the Petro Palace offers excellent value for money. Read moreGenuine Expedia guest review
"Good value hotel"
Stayed at the Petro Palace for 6 nights in August 2014 and it turned out to be an excellent choice. The rooms were clean and comfortable (stayed in the 7th floor) and updated. The hotel is centrally located and an easy walk to St. Isaac's, the Winter Palace, Nevsky Prospekt, Kazan Cathedral, and the hydrofoils to Peterhof. The staff were helpful and […] spoke English. The gift shop in the hotel had a very good selection of souvenirs and were very reasonably priced. Our room had excellent fast wifi connection (you might want to check if the cost for this is included in your room charge, ours was). The breakfast was very good, with a wide range of choices and it wasn't at all busy when we went to eat between 7-7:30am. All in all, very good value for the price, highly recommended. Read moreGenuine Expedia guest review
"This is a fantastic hotel!"
Petro Palace Hotel is a couple of blocks from the Hermitage, 1 block from Isaac's Shrine, and so much more. The restaurants around it are great! Our room was very comfortable - not too small. And we had a REAL shower, unlike other hotels in Europe! The staff was friendly and helpful.Genuine Hotels.com guest review
"Cold Hot Tub"
The location is perfect and the staff is delightful. The staff was delightful and always at your service. However, rhe hot tub /jacuzzi was always cold when it worked at all. This is a huge disappointment after a long day of touring. The pool area overall was dirty! Really a disappointment.Genuine Hotels.com guest review
"Very convenient location"
We stayed 4 nights in late July to August. Transfer service was there to meet us at the airport as we requested. We arranged a taxi to the railway station when we left. The concierge service was excellent, and front people were very good English speakers.Genuine Expedia guest review
Its a nice, comfortable hotel which is very close to city centre so you can walk to everywhere. Its location is easy to transport from the airport by metro (first you take bus from airport which takes you to the closest metro station to airport )Genuine Expedia guest review
"Great Location, Breakfast, Fitness Cener & Pool"
The Petro Palace Hotel turned out to be a great choice. It is walking distance from St Issac's and the Hermitage and two trolleys stop only a short walk up or down the street and it is also a short walk to a Metro stop. The hotel is 100 years old but was recently refurbished and the rooms and lobby are quite nice. The breakfast buffet which was included […] with our room is outstanding. They have a business center with two computers and a printer, fax machine with free local calls and a copy machine. Free WiFi in the rooms and lobby. The fitness center was great and the spa area had a large hot tub, nice pool large enough to actually swim in as well as a sauna all complimentary. They even loaned me bathing trunks and slippers for the pool. The concierge and reception staff all spoke good English and were very helpful. A bit on the expensive side but well worth it expecially considering the great full breakfast and other amenities. Read moreGenuine Hotels.com guest review
"Petro Palace Perfection!"
Petro Palace is centrally located. Perfect to visit all of the city's highlights. The staff are wonderful & very accommodating. Really helpful & pleasant. No complaints.Genuine Hotels.com guest review
Two min. walk from St .Isaac Cathedral , Nevsky st. and Neva River . It is centrally located in very safe area.. Great eating places nearby. I and my daughter walked to Neva river at 1.30am to watch bridges opening event! Our room was huge,clean and very comfortable. We ordered room service for breakfast . They sent lots of food and service was prompt […] and professional. Hotel lobby is not big though. Overall, we highly recommend this hotel. You can walk to majority of sightseeing places from this hotel. Read moreGenuine Hotels.com guest review
my complaint is related to what i see in "value for money" although the room was big as per surface in square meters, it was extremly narrow. in fact the room was higher than wider.Two persons could not pass together from one side of the room to the other. The beds (each of the two) were very narrow - not wider than one meter. in such an expensive hotel […] I would expect larger beds. The lobby is not at all impressive more like a lobby of a three star hotel Breakfast : nothing special that you expect from a four star hotel.Basic . no bellboy at arrival or departure. in fact i did not see bell boy at all. In conclusion: I did not feel staying at a four star hotel. No value for money at this hotel. Read moreGenuine Expedia guest review
"Excellent location, good value, secure, helpful."
I've now stayed two times at the Petro Palace in St. Petersburg. The location is fabulous--just footsteps away from the imposing domes of St. Isaacs, around the corner from the luxury hotels Astoria of the Four Seasons, a block-and-a-half from a good metro, the Admiralteskaya. There are all kinds of food options from the regular corner convenience store […] to posh cafes to Subway, MacDonalds, to Russian typical Stolovaya where you can get good, hot meals with real Russian food for cheap (think of them as cafeterias). Nevsky Prospect is literally two blocks away, as is the Neva, The Bronze Horseman, and the Winter Palace (10 minutes). The hotel itself is simple, plain, basic, but comfortable. Also very quiet. I've had full reliability in everything i"ve needed, from business services to arranging airport transportation (reasonably priced) at 3:45 A.M. for early flights out. The rates are good. I paid less in 2013 working in SPB, than I paid in 2014, but that depends on when you catch it on Expedia. The room is basic, not fancy, but fine. The air conditioning works well,it's very clean, espec. the bathroom. Bathrooms have everything you need, a good tub (request a tub) nice fittings, etc. There is a pull-out clothesline over the tub which is convenient if you are on the road a long time (as I am) and need to wash things out. There's an electric tea kettle for tea and coffee, nicely supplied each day. It is NOT fancy. But it meets my needs & I"ll stay there again Read moreGenuine Expedia guest review
"Great location; great staff..."
Many visits at this hotel - all have been excellent - great hotel.Genuine Expedia guest review
"Very decent for Russia"
The service was a bit odd - the keys to the room did not work - and there is no house phone on the floor to call reception, so one has to wait for one of only two elevators to arrive to get back down. Reprogrammed keys in hand, back to the 5th floor - keys do not work. Back down to reception which sent a bell boy with the master key, saying that it […] is the ONLY thing they can do - offering another room did not even cross their minds. Master key worked, but not the re-programmed keys, more calls to get the tech, but after about an hour we had a room and the key. After that we did not have much interaction with the staff. Asking to delay checkout by 3 hours got us 2 hours extra, should have asked for 4... Read moreGenuine Hotels.com guest review
"Great location for hotel, ask about room location"
I was unlucky to arrive at start of economic forum (no choice) And got crucified on first 2 rights room rate , unnecessary. The hotel is in a great location, walk almost anywhere you want. My room however was at the end of a five minute walk down a narrow hallway and my room was right across from the service elevator which seemed to be in operation […] all day and night with carts banging against the wall and doors every time. Do not make my mistake, ask where your room is. I am guessing given this was an expedia booking I got the worst room left. I would have left with a better experience ex the above factor. I like hotel I. That it caters yo English speaking folks but not worth the premium I paid. Read moreGenuine Expedia guest review
"I can't wait to travel back to Saint Petersburg"
There was fruit delivered to my room within an hour of my arrival (I didn't request it). There was water and chocolates when I came in after my night out, and the bed was turned down. The gym had great, well maintained equipment. The staff was courteous and helpful. They booked two last minute excursions for me, and arranged a car to take me to the […] airport before I left. All spoke really good English. Read moreGenuine Expedia guest review
"Nice hotel. Very close to the city center."
We had an amazing time. Hotel is highley recommended to all.Genuine Expedia guest review
"Loved our stay at the Ptero Palace"
We stayed here for 3 nights and loved it. The room was comfortable if a tad on the small size (standard room). Everything worked. Nice decor. I liked the counter in the bathroom for all our stuff. The staff were pleasant. The location was perfect, near the winter palace and other beautiful buildings - we enjoyed walking all over the neighborhood. There's […] a new metro stop just a block from the hotel which was convenient. No complaints! Read moreGenuine Hotels.com guest review
"Central close to city sights"
Having lived in Moscow for 3 years and visited St Petersburg 7 times as a tourist; I am confident in saying this is our first and last stay at the Petro Palace ! The Hotel was clean and the service staff delightful... Unfortunately I felt the front staff were only there because they had to be!! Mid winter is not high season ... I must also add the walls […] are VERY THIN!! Read moreGenuine Expedia guest review
"Great hotel for a reasonable price."
Good location. Comfortable clean room, nice staff.Genuine Expedia guest review
"Petro is super choice. Highly recommend!"
Great location great english speaking staff clean comfortable highly satisfactory room--very friendly helpful concierge --hotel within walking distance to everywhere...great pub right next door.Genuine Expedia guest review
"Trust the reviews"
We are so glad fellow travelers' reviews led us to the Petro Palace Hotel. It really is a 5! From the airport pickup through the airport return they were awesome. On our 2nd night we returned and there was a bottle of champagne cooling with 2 glasses. I went to the desk and asked and they said, It's your wife's birthday isn't it? From her passport they […] had noted her birthday. We hadn't announced that we were there for her birthday. It was complimentary. We had a long stem white rose in a plastic water bottle and while we were gone they swapped it out for a nice green glass vase. We are now having breakfast withdrawals from not being spoiled by their fantastic breakfast buffet. The location is better than the Astoria's to the main sights. Their entire staff speaks English very well and are ready to help out at any time. Twice the bar tender uncorked a bottle of wine for us. We will definitely stay there when we return. Read moreGenuine Expedia guest review
Great location and very helpful staff. Copies and printing are free in the business center, for instance, but the front desk staff insisted on doing the copy for me because their copies was better. The concierge desk is staffed from 8am until 10pm, as is the business center. Succulent smoked fish on the breakfast buffet. Ruinous rates on the "hotel […] taxi" to the airport, though, and we could not get the room temperature below 78. Read moreGenuine Hotels.com guest review
"the best choice to be really close to everything"
two minutes from the sights, the metro and the best italian food in st Petersburg at a very reasonable price.Genuine Expedia guest review
"Perfect location for walking around SP"
This was our second visit to SP and we enjoyed the close proximity of the hotel to the Hermitage, Nevesky Prospect, St Isaac's and more. The staff gave us good restaurant suggestions and the hotel's own breakfast was good - although not one of the best ever....not bad. We definitely recommend the Petro Palace.Genuine Expedia guest review
"Great hotel, good price."
Very nice hotel in the middle of everything. Great location.Cannot be better. Very nice fitness center with sauna, swimming pool.Genuine Expedia guest review
"Excellent - right in the center"
A great hotel indeed, at the foot if Isakievski Subor, Palace Square, Nevski Prospect. I can't imagine a hotel nearer to all the main tourist attractions and historical sites. The staff is excellent, it is a world class hotel and all foreign tourist will feel at home, with the English speaking and very helpful staff. I am very lucky that I chose this […] hotel. Read moreGenuine Expedia guest review
This was my third stay at Petro Palace. They assisted well with visa needs. The location is perfect for travel and close to great tourist sights. A+Genuine Hotels.com guest review
"An excellent choice when staying in St. Petersburg"
Very nice hotel in an excellent neighborhood, and close to a metro station. Exceptionally helpful and efficient desk staff and they are all fluent in English.Genuine Hotels.com guest review
"Great Location, Great Hotel"
Overall a great hotel.. Very c lean and comfortable. Walking distance to most attractions. Hotel staff were very professional and helpful.Genuine Hotels.com guest review
"Perfect location, would stay here again"
Petro Palace Hotel sits in the middle of most attractions with 5 min walking distance to the Hermitage and all the cathedrals. The hotel was clean and recently renovated while providing a modern atmosphere, the service is outstanding. There is a conveniet store two doors down from the hotel which sells alcohol and midnight munchies. You have to visit […] a French style bar down the street called Bar Garcon, all the sudden you'll feel like you're in Paris. Read moreGenuine Hotels.com guest review
"We love staying at the Petro Palace Hotel"
This is the second time that we choose to stay in this Hotel and we were not disappointed. It is very conveniently located and if you can afford to stay in an "Executive Room", the room will be large and with all the conveniences for two people to spend a good time resting after the busy days in beautiful Saint Petersburg. The only thing that we noticed […] was that the buffet breakfast is not what it used to be 2 years ago. Both of our stays have been long (10 nights), Two years ago the food was plentiful and delicious, with varieties every morning. This time we found the same food for the 11 days that we were there. It never changed, always the same food and the quality has come down a lot, especially in the cold cuts/cheese section. Nevertheless, this is a minor inconvenience in the overall very pleasant experience of staying in this Hotel. The concierges are very helpful in informing tourists how to get to different places. We do miss The Bear Restaurant, that offered more Russian food. Now there is a NY Bar that is just average. We do recommend the Room Service dinners as you can find some Beef Strogonoff in their menu and less expensive prices there than in the neighborhood Russian Restaurants. We have been to Saint Petersburg three times in the last 6 years and we love it and will probably choose to stay in the Petro Palace again. I just wish that they would go back to their old menu for the breakfast buffet. Read moreGenuine Hotels.com guest review
The location is what makes this ideal. It is a very easy walk to the Hermitage, St. Isaac's, Nevsky Prospekt, etc. Breakfast can be a bit chaotic because of the number of people, and the food is only fair. I found the staff to be at times rather unfriendly, depending on who was on duty. But I would stay here again for the convenience of the locatio […] n. Read moreGenuine Hotels.com guest review
"Close to everything!"
Very convenient - pick up at the airport was wonderful - just what we needed after the long flight before boarding our river ship!Genuine Hotels.com guest review
"Good location, clean, staff disappointing."
The hotel is located close to many popular tourist sites. The room was clean and a comfortable size. The staff is somewhat helpful, but often seemed annoyed when dealing with guests. The concierge was essentially useless. She was highly skilled in distributing tourism pamphlets and maps, but unable to answer most questions or do and research for guests. […] Don't expect anything more than the basics from this hotel. Read moreGenuine Expedia guest review
"Very good-and good value"
The best-good size rooms-good location-good value. Could do better but would pay $$$$$$.Genuine Hotels.com guest review
They gave us a hotel without AC. We called mainetenance and they look at the termostat and told us this is how it was.The room was an oven! NOT GOOD, we paid for ACGenuine Hotels.com guest review
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