Frankly, we were disappointed. We were upgraded to a "deluxe" king room when we found out we'd have another person with us. We got a fold-out couch, but the room was so small, we were completely cramped and tripping all over each other. It snowed a little, so naturally, the cable went out for the entire hotel. (???) Upgrade your system, folks! They […] charge you for breakfast even if you're staying there, so we went out. We were snowed in Wednesday night, so we were forced to have dinner at the hotel. The salmon was very good, but expensive. It's a convenient location, and it's nice that there's a shuttle to take you to the mall, but for the price and comfort, I'd rather stay at the Sonesta across the street. The best thing about the Hilton Garden Inn was the pool. A hot tub would be nice, though! Read moreGenuine Hotels.com guest review
"Nice Place, Great Location!"
We were visiting my sister for her birthday. We got to the hotel late after getting stuck in terrible traffic. We called ahead and let them know we would be late and they guaranteed a late check in for us. When we got there, there was a crowd of people hanging in the halls and out one of the doors smoking and talking. My husband complained several times […] to get the crowd disbursed. The hotel offered to move our room due to the noise and our non-smoking room smelled really bad of cigarette smoke. We didn't move the first night since it was late and we have small children...but we did move the second night. The hotel was very gracious and gave us free breakfast (initially not included) and was able to prorate the price of our room. (We didn't even ask...they did it without question) The hotel itself was very beautiful and located super close to many things, including a mall, etc. We would definitely give this place another try! Read moreGenuine Hotels.com guest review
"Not Friendly Staff"
After a 5 hour car trip from NJ we wanted to relax and check-in, the girl at the desk said we had no reservation, I told her I booked through Hotels.com and I had a confirmation number, she told me to go outside and use my cell phone to call Hotels.com to straighten it out (she couldn't be bothered and did not offer to call for me) as it turned out, […] they had my name reversed, last name first, so that was another half hour to fix. We chose this hotel for it's location and because it had an indoor pool,so our small group went to the pool, there was a group of about 25 young boys running,jumping and splashing, diving into the pool with no adult supervision at all. We complained to the front desk twice, she came to the pool and told them to stay in one area, but as soon as she left, it was a free for all. We could not use the pool at all. We usually stay at the Marriott, but they were renovating their pool, but but from now on that's where we will stay. Read moreGenuine Hotels.com guest review
the hotel was a nice comfortable cleaning the room with quality service the location is not that bad there's a lot of stuff to do around the hotel with the mall and the restaurants not too far awayGenuine Hotels.com guest review
The hotel was comfortable and the front desk help was awesome. The breakfast time or restaurant staff was terrible. The waiter was rude and inattentive. It took way to long for the chef to acknowledge me as the wait staff would not tell the chef I wanted an omelette but instead made me stand there because I could "tell her myself". Other than that experience […] the stay was pleasant. Read moreGenuine Hotels.com guest review
"Comfort Has a Name"
Oh that comfy bed, that big screen TV, the quiet room and nice fridge and beautiful view. I LOVE IT ALL! Best hotel I have stayed at in years!Genuine Hotels.com guest review
Great service. Great people.Genuine Hotels.com guest review
"A cozy getaway"
This was my first time staying at this Hilton location and it proved favorable. Close to many restaurants in the area and very comfortable. Will definitely stay here again.Genuine Hotels.com guest review
This is a really good hotel close to I-95, 17 miles from downtown Boston -Direct highway 95 to 93 south. Very courteous staff, clean rooms, huge parking space, safe environment. Even though the expressway is close, the place is very, very quiet. We stayed here for four nights, and we had no problem whatsoever. It is good value, and I strongly recommend […] it to anyone visiting Boston area. Green Features: Water-efficient bathroom fixtures. Local plants in the garden. Energy efficient appliances. Read moreGenuine Hotels.com guest review
"Very good hotel"
We had good stay at this hotel. We did not have any bad experience whatsoever. Rooms were clean. Hotel service was courteous and prompt. Good restaurants nearby.Genuine Hotels.com guest review
"Comfortable and convenient"
I would definitely stay there againGenuine Hotels.com guest review
I had a conference in the area and needed an additional night away from the conference center, so I chose this hotel. It was super clean, quiet, and in a great area. Had dinner in the bar and breakfast too, great service and food. I highly recommend this convenient and easily accessible hotel.Genuine Hotels.com guest review
Our stay was very comfortable. Would choose this Hotel again.Genuine Hotels.com guest review
"Decent considering price"
Only stayed one night for area conference. Room was clean and comfortable except the air seemed to keep turning on by itself and we could not figure out how to stop it. Also twice had to go to front desk about key not working and although I paid for breakfast to be included, the voucher was not proffered and I had to leave my meal to ask the front desk […] about it. Overall, these were minor/fixable issues to me; I would still stay here again. Read moreGenuine Hotels.com guest review
"Family trip to Boston"
We enjoyed the accommodations including the pool which was open until 11pm. This was nice so our teenage daughters could do something after dinner other than watch you-tube videos and such.Genuine Hotels.com guest review
The room was stocked with modern equipment and it was comfortable.Genuine Hotels.com guest review
This is one of the nicest hotels I have ever stayed at, especially for the extremely reasonable price! The staff is top notch, especially the front desk (Andrew in particular) but they could all give lessons in customer service. They were so accommodating, we had everything we needed including batteries for my camera when it died! The breakfast buffet […] is wonderful, and the dining area so nice. Our room was very nice, very clean and the beds comfortable with nice bed linens. I would highly recommend this hotel to anyone looking for a convenient location, but not the high price of the city Boston hotels. AAA+++ all the way. Thanks so much to everyone at the Hilton Garden Inn :) Read moreGenuine Hotels.com guest review
"2 night stay"
Nice hotel. A little hard to find. When we returned around 3 pm the room still wasn't made up. When the attendant came at 4 I told her to forget it. There seemed to be only one person working on the whole floor. Maybe it was a one time thing. I would come back again now that I can find it. Good price, nice buffet.Genuine Hotels.com guest review
"easy access off freeway"
Close to mall and restaurants, easy to get to Downtown Boston, Clean. Nice/helpful staff, Good Breakfast BuffettGenuine Hotels.com guest review
One of the very best places I have ever stayed. The staff were most helpful. I will certainly reccomend it to friends and family.Genuine Hotels.com guest review
"Not as nice as it appeared"
The walls of this hotel are paper thin. We were a few rooms down from the elevator but we could still hear it dinging all night, as well as everything that went on in the adjoining rooms. The entire carpet felt sticky and it was gross walking across it. We had issues connecting our laptop to the internet and when we asked the clerk at the desk, all […] she told us was that she didn't know. No help. We waited a few hours and tried again and got a clerk that knew how to fix it. On Saturday the hotel had a wedding reception booked and the group was clogging the lobby as we tried to leave. When we came back that night, there were ZERO parking spaces available. We circled the lot a few times then when in and asked where we should park. The clerk was not helpful because her reply was I really don't know. Luckily there were some people leaving and we took their spot, otherwise who knows what would have happened. Then on our way into the hotel, children from the party were running through the halls. The hotel explained that the party had more guests than they originally told them so they were not prepared. That's fine but then start doing something to fix it. Don't just sit there and let it continue to happen. Make sure the guests staying with you have a place to park and for goodness sake, keep the guests corralled to one spot so people can get through! Read moreGenuine Expedia guest review
"Nice Bkston area stay.."
Awesome! Friendly people..comfortable stay...breakfast and service were outstanding...wish we could have tryed dinner, from what I saw, looked above average and reasonable cost... very wellrounded and knowledgeable staff .. already planning our next stay there in December and September next year.Genuine Hotels.com guest review
"Great deal for the money"
We were moving our daughter into her apartment for college in Boston And didn't want to pay the price of the Boston hotels. This was perfect. Just a 25 min drive and no cost to park. I would stay again.Genuine Hotels.com guest review
great location and plenty of large towels for showersGenuine Hotels.com guest review
"Loved this hotel"
Started off with very friendly staff. Always lemon water and fresh coffee in the lobby. Room was nice and comfy. Really close to lots of shopping like Burlington Mall, Bed Bath and Beyond and Trader Joe. Came to Boston area to take my daughter to BU and it was about 25 minutes away.Genuine Hotels.com guest review
"Great rate, comfortable and clean room"
Very nice room, very courteous and friendly staff at the front desk and restaurant. The included breakfast was delicious and fresh and a definite perk! Nice and quiet at night. Very comfortable.Genuine Hotels.com guest review
The walls of this hotel are paper thin. Spent the night listening to my neighbor like they were in our room. I wish I could post videos on here that I took as evidence. Front desk didn't ask and didn't care on check out. Avoid this hotel like the plague.Genuine Hotels.com guest review
"very nice, pretty basic"
Very nice yet pretty basic. The reservations counter people were exceptional and very very friendlyGenuine Hotels.com guest review
Our family of four stayed here for 3 nights during our family vacation to visit Salem and Boston. It was much more affordable than staying in Boston. Our drive to these cities was quick and easy; easy access to highway and less than a half hour's drive. Some of the highlights... modern, quiet, and clean... comfortable mattresses, friendly and helpful […] staff, great breakfast, beautiful indoor pool... We will stay here again! Read moreGenuine Hotels.com guest review
very nice and excellent serviceGenuine Hotels.com guest review
"Decent hotel not too far from Boston."
The outside and lobby of the hotel are excellent. The rooms are outdated. I was given a handicap room the evening I checked in. As usual I mainly used the room to shower and sleep, so I did not bother to change the room. I barely fit in the shower because of the setup and to top it off the tub was clogged.Genuine Expedia guest review
"Nice play to stay."
Staff was very friendly and helpful. The rooms were clean and okay. Reasonably comfortable. The air conditioners were very loud. Good value for the priceGenuine Hotels.com guest review
"Great Location.....Excellent Service"
This has been our 'go-to' location for our yearly visits to the area. Convenient location, a block off the interstate, close to restaurants and other services. Hotel is comfortable, clean, up-to-date, with a friendly staff. Of particular note, the bartender actually (sincerely) remembered us from our previous visit of over a year.Genuine Hotels.com guest review
"Up for a visit on my son's birthday"
Hotel was fine. Nothing spectacularly good or bad about this Hilton.Genuine Expedia guest review
Hotel exceeded our expectations!Genuine Hotels.com guest review
"Stay here every time we visit Boston"
This is our hotel of choice in the Boston metro area.Genuine Hotels.com guest review
Good location, nice pool, very friendly and helpful staff.Genuine Expedia guest review
"Good hotel, just a little far from Boston"
This hotel is good and confortable. They have 2 different buffets for breakfast, one simple (fruits, cereals) and another very complete (not included in the price of the room). If you don´t have a car, the hotel provides a shuttle to nearby places and to the train station. This service is good. You only need to know that you need to check first the […] schedules of the trains to Boston (in weekends they run every 2 hours). The 2 way ticket to Boston costs $12.50 for each person. The trains takes 23 minutes to arrive to Boston. Read moreGenuine Expedia guest review
Perfect stay. The room is a little bit too small for a such hotel categorie but it works. Breakfast service in the morning has to be improved; many serveurs but not very efficient. Big swimming pool.Genuine Hotels.com guest review
Nice pool!!:>Genuine Hotels.com guest review
"Overall a very pleasant stay!!!"
My family and I stayed here for 2 nites ... Husband, wife, 6 y/o & 22 month old. We had a very pleasant staff, staff was friendly, attentive, room was clean, bathroom clean, and our room even had fridge/microwave. This was a plus Bc I could heat up the girls' milk in the early morning. We went to the pool, it was clean and heated. Ample towels in the […] pool area. No issues whatsoever. We even dined in restaurant downstairs. Good food and breakfast was great. Good selection. 10.95 p/p but we didn't wanna troop anywhere else and it was available from 6am-11am which was great. The mall is literally like 5 mins away. Dunkin donuts up the street. Would def stay here again if need be. Read moreGenuine Hotels.com guest review
We chose this hotel for its price and were pleasantly surprised. We took a family trip to see some sights in Boston but didnt want to stay right in Boston. Great location just a half hour oitside of Boston. Very easy to find. Hotel staff were great and the hotel was extremely clean. We would stay there again.Genuine Hotels.com guest review
"What a wonderful hotel!!"
This was a perfect choice. I love the room, location, people and everything. I really had beautiful stay with my wife at here. Swimming pool was very nice too. Thank you!Genuine Hotels.com guest review
We were visiting Boston and did not want to pay the outrageous prices in Boston and we booked Burlington as it wasn't too far from Boston. It was actually about a 15-20 minute drive into Boston (highway) which was great. The hotel is right beside Burlington Mall which was great for some shopping and has lots of restaurants all around. The hotel was […] fabulous and we really enjoyed our stay and would definitely stay there again when we are in the area. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
Excellent experience. Will stay next time if possible.Genuine Hotels.com guest review
"Very comfortable and clean"
Enjoyed our stay. Love the pool.Genuine Hotels.com guest review
Very clean, Friendly staff, Nice hotel... Picked us up from bus stop and shuttled us to bus stop. Was very helpful with getting around bostonGenuine Expedia guest review
"A nice place"
This is a nice place and well maintained. It's about 25 minutes away from the airport with no traffic. With traffic you'd better add a lot more time. The hotel is handy to the interstate and a mall is just a mile or two away. Yet it's in a quiet neighborhood. I would definitely stay here again.Genuine Hotels.com guest review
I enjoyed my stay. Everyone was very friendly. I really was impressed with the breakfast, it was very good. I would stay here again.Genuine Hotels.com guest review
Great room. Never had any dining there but dad's were comfortable and room was niceGenuine Expedia guest review
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