OKGenuine Hotels.com guest review
"I would consider a return stay, but...."
My review of my one night stay is definitely "mixed". It's a shame that I have to give a "2" for the cleanliness of the room. I actually thought the bathroom was "very clean" and the rest of the room was "fine". However, as I was exiting the bathroom I could see a beige blob under the bed. It turned out to be a half-eaten dinner roll. I disposed of […] it, but it was a turn off. Regarding the comfort of the room, I was very disappointed that MSNBC was not on the TV channel line up. I was annoyed that FOX and CNN were available but not even a regular NBC channel was available. A screen message indicated that the regular NBC would be available in the future. But no MSNBC. And CNBC is a financial network., not something I'm interested in. I did use the lobby restroom which was in good condition and the grade of the coffee at the AM "grab and go" was quite good. Read moreGenuine Hotels.com guest review
Staff was friendly. Maid service was non-exsistant. Stayed for 10 days and had maid service one time.Genuine Hotels.com guest review
"Dissapointed for sure!!"
Room was very small, we were staying for a week in Boston for a day summer camp... the room never got vaccummed and when asked about cleaning , I was told I could use their vaccum. You have to get your own clean towels, unless you want to wait until 3 for clean ones. When we arrive the first day, the room was gross, their was hair all over the place […] in the bathroom area. Tub did not drain well either. Read moreGenuine Expedia guest review
The guest room and common areas (lobby/elevators/hallways) are not clean. Our room had dog feces in the corner next to the couch. It was petrified so I know it had been there for a while. This hotel served it's purpose for a quick trip when I could find no other room in the Waltham area, but I wouldn't make reservations there.Genuine Expedia guest review
Floor was a little dirty, carpet seemed old & bunched up under foot, which is a problem since I stretch in my room. Overall very nice. Close to Boston. I would stay again.Genuine Expedia guest review
"Apt style, quiet, safe"
Clean rooms. Pets allowed for a fee. Not pet catered though. Not hotel-style service by any means.... Do it yourself! Only noisy elliptical, treadmill and recumbent bike in workout room. Nice staff, just not hotel-type service. You're on your own! Josh, their maintenance guy, has excellent customer service. Located off highway, not convenient to walking […] to restaurants or shops. Outdoor pool was nice. Lots of parking. Comfy bed. Clientele were decent. Read moreGenuine Hotels.com guest review
"Room smelt really bad"
The price was right but my gosh the room smelt bad. Not sure if it was cleaning products they were using or if the room I was in had smokers before me, but the smell hit you hard when you entered the room, but somehow I got used to it. The stay there was good, if you take away the bad smelling room!!Genuine Hotels.com guest review
EXCELLENT! CLEAN, GREAT SERVICE, GREAT LOCATION, LOVED THE KITCHEN AMENITIES, WOULD RECOMMEND IT HIGHLYGenuine Hotels.com guest review
"Extended Stay Deluxe, Waltham, MA"
My first floor room needed updating. The sofabed was soiled in spots and the bedroom rug was fraying, with a hole in it that looked like burned rubber. The bottom sheet had a small hole, as well. The room was clean enough, however, and very quiet, as I requested. My main complaint is that they use a very strong smelling room deodorizer that I found […] very irritating to my eyes and throat. The smell faded somewhat after a few hours with the window open and the air conditioner running, but it still pervaded the room when I was trying to sleep. To his credit, the manager said he would find me another room that might not have such a strong smell because it was cleaned a day or two ago and not used, but I decided to stay put when I returned that night, thinking I could deal with it. The room rate is one of the lowest around Boston for this kind of accommodation, but I wouldn't go back unless I learned it was renovated and the cleaning staff did not use that chemical deodorizer. Read moreGenuine Expedia guest review
"better hotels in area"
We stayed here because our usual hotels were booked or very high priced the weekend of Boston Marathon. Staff at front desk was ok. Walking into room, there was broken and open switchplate near door with wires showing. Bathroom was not thoroughly cleaned, and towels were thin and hard. Bed was saggy and whole room looked like ti needed an update. There […] was a kitchen as advertised, but we really didn't need it. Breakfast was not advertised with good reason. They had wrapped bagels and banana nut muffins, period. Coffee and some fresh fruit, including rock hard pears. Almost no room to sit. There are better hotels right in the area. Read moreGenuine Hotels.com guest review
"extended stay delux boston waltham"
i was not satisfied. dirty elevators and room. we were planning to stay at many hotel. i should be reiumbursed for this stay else i wont use hotels.comlGenuine Hotels.com guest review
"Ok hotel. Needs updating."
This hotel is located in a business park in Waltham. Pretty close to Boston. No frills. You get what you pay for.Genuine Hotels.com guest review
Room in not clean, maid doesn't do good job bottom line. Dishwasher doesn't operate properly so dishes is not clean, fridge makes too loud noise obviously not being maintained. Fire alarm went off twice in a roll because hotel doesn't direct guest to open window while cooking.Genuine Expedia guest review
Stayed at the Embassy Suites in Waltham, MA while visiting family in the Boston area. Our room was very spacious and comfortable. Staff was helpful and courtesy. Complimentary breakfast was delicious and a big plus. Loved the fact that COSTCO was next door and the fact that the hotel is right on Route 128/I-95. We were able to easily get to our relatives […] homes who live in various cities in the metropolitan Boston area. High recommend this hotel. Read moreGenuine Hotels.com guest review
"Ignore the poor reviews"
Its absolutely great. Nice and clean, basic hotel. I did have a suite but it was all goodGenuine Hotels.com guest review
"Reasonable for business traveller in the area."
Reasonable for business traveller in the areaGenuine Expedia guest review
Cheap rate close to bostonGenuine Hotels.com guest review
We have stayed there several times the first two times the folks were friendly and effective. This last time the folks could not help us with the tv or the heating and cooling. Neither worker right.Genuine Hotels.com guest review
"Waltham, MA Extended Stay Deluxe"
The room was fine and clean. The staff is very friendly. My only complaint was that the laundry was filthy. I didn't even want to use it, so I went downtown to the laudromat instead.Genuine Hotels.com guest review
"Good, but there is room for Improvement"
The room was well prepared however the supplies was very poor: hlaf-roll tissue, two tablet soap, just few sachets of creamers and sweeteners, no tea or coffee for 3-day stay! At least, somethings need to be provided for new vivisitors who may be complete stranger to a place.Genuine Expedia guest review
"Old and smells like smoke"
The hotel was old, outdated and smelled like stale smoke. Our sheets smelled like smoke in our non-smoking room. There were exposed wires from a missing outlet. The bathroom is very old. There is no shampoo and just a small bar of soap provided. I will not be returning.Genuine Hotels.com guest review
"Sensible Suite Hotel"
In an area where most hotels are $250+, this is a sensible option. The rooms are small but adequate. There are the usual issues with a suite hotel (the occasional odd smell from cooking in the kitchen and only soap is provided for the bathroom toiletries), but overall it's clean and quiet.Genuine Expedia guest review
This was a nice hotel... nothing too special about it, but it was nice and comfortable. The hotel staff could probably use a few lessons in dealing with unhappy customers, but treated me just fine. I like that it is right off the highway which made our trip to BOS a easier the next morning.Genuine Hotels.com guest review
"Every amenity you could want in a room"
These rooms have a 2-burner oven, coffee maker, microwave, kitchen sink with garbage disposal, full-sized fridge, couch, desk, TV, iron, and bed. They are built for week long stays, and have everything we needed for a 2 night stay. The only problem is that you have to drive 30 minutes from this hotel to get to Boston.Genuine Hotels.com guest review
"Extended Stay Deluxe Boston - Waltham - wasteland."
The hotel sits smack in the middle of a suburban highway wasteland (forget about walking anywhere), but not far by car from downtown Waltham, Boston or several universities. Also, the price was right (relative to better hotels) but the cleanliness of the room left something to be desired. There were crumbs in the pullout sofa & crumbs & pills of some […] sort underneath. What's more, the sofa bed was extremely uncomfortable.... The entrance to the hotel was dreary & looked like a housing project. Ditto for the breakfast lounge. This is probably what hotels in the Soviet Union looked like, but that's really just a matter of taste. For being the cheapest hotel I could find on the holiday weekend, it was fine & served its purpose. Read moreGenuine Hotels.com guest review
good access, great staff, and great location all add up to a very nice stayGenuine Expedia guest review
"A close dump"
I was not impressed with this hotel. Our initial room (non-smoking) smelled like an ashtray and then we were assigned a different room. The room smelled and the bed was not very comfortable. The front desk person was nice but the rest of the staff was unwilling to help us with our room. The location is nice, but my advice would be to stay at the Homestead […] hotel (which is not very nice either, but cheaper) if you insist on staying at Waltham. Pros: Cheap Close to Boston Cons: Smelly Rooms Bad Beds Very few amenities (like shampoo). Read moreGenuine Hotels.com guest review
"Extended Stay Deluxe in Waltham"
A cheap decent hotel that is close to the city. It is about a 20 minute drive to get into boston proper. one complaint was that there were several cigarette burns in the bed spread. that was somewhat disgusting. hotel suited the purpose for the right price thoughGenuine Hotels.com guest review
This hotel experience was perfect, nuff said. LolGenuine Hotels.com guest review
"extended stay deluxe...boston"
it was a little too far out with only one restaurant near by....luckily tour picked us up there and it also wasn't that far to the T line......dissappointed pool was not heated and covered up already ...and no internet to use....could use better breakfast offerings....I don't drink cofee!!!...nothing else.... but great helpers at the desk!!Genuine Hotels.com guest review
"Extended Stay Deluxe Waltham"
I work in Waltham about six weeks a year, and I appreciate the convenience of a suite hotel with a kitchen as I frequently am too tired to go out to dinner after work. This is by far the nicest suite hotel in the area. The only real down side is that there are very few restaurants within walking distance. The staff are always friendly and helpful. It's […] really a bargain compared to the other hotels in the area. Read moreGenuine Hotels.com guest review
"price was right, but wouldn't extend my stay"
I stayed here because all of the hotels in Boston were crazy expensive. There was a stench in my room that was disguting. The clientele was questionable at best. I fire alarm sent everyone outside in the pouring rain early am. On the positive side the girls at the desk were friendly and accomodating. Would stay again if i had to....hopefully i don […] 't Read moreGenuine Hotels.com guest review
"Decent Room - Too much noise by employees"
Hotel room was ok, nothing special. The bed wasn't that comfortable. I was hoping to sleep in after a long week, but there were constant doors slamming and pounding everywhere by the employees. The service is also not that great.Genuine Hotels.com guest review
Although fairly close to Logan Airport, and a reasonable rate, there were no gas stations open after 9pm in the near vicinity to fill up the rental car before departing very early the next morning. The hotel lobby definitely needs a facelift. The rugs were torn, ragged, and dirty. The couch in our room looked old and tattered, and bathtub floor in our […] room was also stained and looked dirty. I wouldn't stay in this hotel again. Read moreGenuine Hotels.com guest review
Room was what I expected in size and was clean. Downfalls: Hard to get to from freeway and tucked away behind other hotels where you can't see it, spent hour looking for it, called hotel for help and was put on hold for them never to return. Air conditioner in our room was right next to hideabed, so either my kids froze, or we burned up on other side […] of room. 10 min after we arrived my kids turned on t.v. About every 30 seconds the t.v. would click off. I reported this immediately. Desk clerk offered to change our room but we had already unpacked. He said he would get someone on it first thing in morning. We were there for three days and no one ever showed to fix it. We were gone most of the time so not a big deal, but some tube time before bed would have been nice. Continental breakfast is just packaged muffins, danishes and coffee. My kids and I don't drink coffee and they didn't supply milk or juice so we had to buy o.j. out of coke machine for $1.75 a bottle. No breakfast on the weekends which I thought was weird. We were there three days. It was fine since I'm not real picky, but would not have wanted to stay longer that that. General location was good. Just 15 min from Boston in good traffic. Much cheaper than staying in Boston. Read moreGenuine Expedia guest review
"Not a nice place"
It is not a pleasant place to stay, try not to go there. so dirty and everything smells bad specially the bed sheets.Genuine Hotels.com guest review
"we will be back!"
very convinient, its close to highway, just 10 min from boston, very clean, confortable and in good location.Genuine Expedia guest review
Response by Extended Stay America - Boston - Waltham - 32 4th Ave Thank you for taking time to post comments about your recent stay. It is always nice to see happy guests, and I am glad that your experience with us was a pleasant one. Thank you again, feedback is always appreciated and we hope to see you back with us again next time.
I enjoyed my stay there. People where nice, room was clean. They have a nice park in the neighbourhood. From other side it is far from grocery stores, it is better to have a car, otherwise you will have to travel by bus. They didn't have tablespoons in the room, and I had to excenge the cooking pot, because it wasn't clean enough. I also bought dishsoap […] and sponges to do the dishes. You can't watch TV from your bed unless you move TV stand. Read moreGenuine Hotels.com guest review
Clean, comfortable rooms with easy access to downtown Boston. Everyone at the hotel was very helpful - would definitely stay here again!!!Genuine Hotels.com guest review
Good stayGenuine Hotels.com guest review
"not too far, just outside of Downtown Boston."
Not bad. The sofa bed in my #209 room, was tough on my lower back. But besides that, everything was good.Genuine Hotels.com guest review
"Buena ubicación, el resto es regular."
El costo por noche me parece muy alto para lo que ofrecen.Genuine Hotels.com guest review
보통의 레지던스와 딱히 다룰건 없었지만, 청결도 면에서 약간 떨어지는 부분이 아쉬었다Genuine Hotels.com guest review
"Bon accueil et facilité d"accès à Boston par métro"
Le tarif promotionnel nous a attiré pour choisir cet hôtel bien qu'il soit à une trentaine de kilomètres de Boston. Malgré cette distance nous étions à 16 Km du terminus du métro Alewife (ligne rouge), à 15mn en voiture de l'hôtel, qui nous mène directement au Downtown Crossing (centre de Boston). Petit déjeuner trop "sucré" (muffins, barre de chocolat...), […] il nous manquait le simple "pain beurre'! Read moreGenuine Hotels.com guest review
"Très bon hôtel"
Plus que bon pour le prix. Je le recommande fortement. Un petit bémol, le déjeuner gratuit n'est pas très garni!Genuine Hotels.com guest review
"fuer mehr als 2 Personen nicht geeignet"
Wir waren mit 2Kindern dort, die auf dem Sofa schlafen mussten. Trotz Voranmeldung war keinerlei Bettzeugs vorbereitet. Wir mussten 3 mal zur Rezeption wo uns eine völlig unmotivierte Person nur das allernötigste zur Verfügung stellte. In der Küche waren 2 Teller, 1 Topf, 1 Messer und 1 Gabel. "Komplett ausgestattete Küchenzeile" verstehe ich anders. […] Dafür hatten wir in der Wanne viele Haare vom Vorgänger. Als dann am nächsten Tag noch die Toilette überlief und wir nur ein paar Handtücher zur Unterstützung bekamen, war der Aufenthalt vollends erledigt. Read moreGenuine Hotels.com guest review
"Très bon hotel a prix raisonable"
très contents, le petit déjeuner est un peu léger (barres de céréales)Genuine Hotels.com guest review
"À quelques minutes de la ville de Boston"
Hôtel bien situé, à quelques minutes de Boston (15 min.). Pas le luxe, mais le strict nécessaire pour se débrouiller. Rapport qualité-prix très raisonnable.Genuine Hotels.com guest review
con l'uso di cucina la sistemazione è più che buona. Il personale, vuoi anche per la differenza di lingua, non "brillano" per collaborazione fattiva. Stranamente, non si può telefonare in Italia ne dalla camera ne dalla hall.Genuine Expedia guest review
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