All hotels in Florence, Italy
1 room, 2 adults
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Piazza San Firenze 29, Florence, FI, 50122, Italy, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 327 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.8
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
The staff was always helpful and the room was great, as was the whole hotel (including the nice breakfast each morning). But the best feature of this hotel is its location, which is right in the middle of everything you want to see in Firenze. We had the least expensive room, which as expected lacked a view, but was very quiet. The hotel restaurant was mediocre, as are most hotel restaurants, but was certainly handy the evening we were too tired to go out. The Bernini met our expectation in every way.
Genuine Venere guest review
Other trip Sep 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location for walking to sites and dinner"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved the location of the hotel. Staff was very professional and helpful. Willing to go above and beyond. Great place to stay in Florence with access to all the sites, great food, fun and shopping. Would definitely return!
Genuine Hotels.com guest review
4 night family trip Aug 29, 2013
A Traveler
US
5.0 / 5Outstanding
"fantastic location and ambiance."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
While we only had one night at the hotel, we thoroughly enjoyed it. the hotel was a wonderful introduction to Florence, the room was very charming and clean and the location was perfect as a base to wander around the city. The breakfast was also in a lovely room and the food was good. They provide parking, which was key because we had a rental car and were great about holding our luggage both pre check-in and post check-out so that we could maximize our Florence experience before moving on to our next location on our trip.
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
US
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Shower was not working properly..Hotel staff was pleasant and very helpful.
Genuine Expedia guest review
Other trip Sep 2, 2013
A Traveler
US
5.0 / 5Outstanding
"amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the nicest hotel we stayed in on our trip through northern Italy. We're not even back yet and I've already recommended it to friends.
Genuine Hotels.com guest review
1 night trip Aug 22, 2013
John
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is literally behind the Palazzo Vecchio, with the Ponte Vecchio and Santa Croce church very close by. The Duomo is also within an easy walk. Around the corner is the #1 rated sandwich shop on Trip Advisor. Location is definitely key. However, because it is so central, it is a little more difficult for taxis to get to (especially from the train station), typically navigating through the throngs at the Duomo. Air conditioning in the rooms is hit and miss. We had two rooms - one was nicely air conditioned, the other next door was not. We asked repeatedly for them to increase the air (each room is controlled centrally which really begs the question why install thermostats in each room if you can't control it yourself) but it only helped marginally. There was one day when the entire hallway in our section of the hotel smelled like a sewer. Thankfully, it was only one day.
Genuine Hotels.com guest review
5 night trip Aug 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Great location. Beautiful Hotel!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful experience!!! The perfect Hotel in the most perfect city!!!
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Would Stay In Over and Over Again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Bernini Palace is a first class, five star location. The staff from the time you walk in until the time you check out are attentive to your every need and desire. Recommendations for restaurants, sights, and shopping were made based NOT on touristy things but rather great things the city of Florence has to offer. They sent us to two of the best meals we had in our 10 day trip and each was something the guide books ignored. Additionally, the room, location, and amenities covered everything you would want at a location of this caliber.
Genuine Hotels.com guest review
2 night family trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great location- very close to everything but on a quiet piazza. Excellent breakfast, very good wifi connection, staff was very helpful. Great hotel in the price range.
Genuine Expedia guest review
Other trip Aug 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Luxury In center of Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel! incredible service, located in the historic heart of Florence. Made for a perfect wrap up to our tour of Italy.
Genuine Hotels.com guest review
1 night trip Jul 20, 2013
A Traveler
US
5.0 / 5Outstanding
"AMAZING PLACE TO STAY IN FLORENCE!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I give this hotel the best review possible! It was outstanding from the service of the staff, to the beautiful rooms, and the best location! My family and I (6 of us) rented 2 rooms at this hotel and by far it was the best experience of our 2 week travels through Italy! If you are going to Florence Bernini Palace is the best place to stay!
Genuine Expedia guest review
Other trip Jul 24, 2013
A Traveler
US
5.0 / 5Outstanding
"pleasantly surprised with Bernini"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were pleasantly surprised with Bernini Hotel - Great location and the hotel was clean and comfortable and the room was very nice. Staff was helpful and the breakfast was good.
Genuine Hotels.com guest review
2 night trip Jul 19, 2013
A Traveler
US
5.0 / 5Outstanding
"RIght in the heart of Florence! Loved this hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had three rooms for five people and all were beautifully decorated with modern bathrooms and AC. They were also very quiet, considering the location. Ours however, offered an absolutely stunning view of the Duomo and other medieval towers - wish I could figure out how to post a picture here - it was the same view that a visiting dignitary would have had when they stayed there in the 1500s (That is what the hotel was originally)! The lobby is lushly decorated and we were given cards for free welcome drinks for everyone. The breakfast buffet was great and served in a room with a fresco on the ceiling. Front staff was friendly and helpful. Parking was a bit steep ($35 Euros per night), but they whisked our car away and called it out for us - and hey, you are right in the heart of Florence, right next to the Uffizi! Really don't have a negative thing to say about this hotel.
Genuine Expedia guest review
Other trip Jul 10, 2013
Marianne
US
5.0 / 5Outstanding
"Two night stay in Bernini Palace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location! Right in the heart of Florence with 5 less than 5 minute walk to Ponte Vecchio and 2 minute walk to Ufizzi. Fortunate to get a free upgrade on the room and it was very spacious and nice. Breakfast was very comprehensive and quite good. No complaints at all on the hotel itself and the staff. A bit more expensive, but since we only were in FLorence for two nights, we decided that it would be worth it.
Genuine Expedia guest review
Other trip Jul 8, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellant location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The location could not be better. The hotel staff was excellent & very helpful. The hotel was in walking distance of all sights.
Genuine Hotels.com guest review
3 night family trip Jun 27, 2013
Julie
US
4.0 / 5Excellent
"My aching back -- no more"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Our room had the best mattress and bed linens of all the hotels that we stayed in while in Italy -- a very pleasant surprise. Beyond that, the hotel is convenient to all historic attractions. Looking back, my wife and I wish that we had availed ourselves more of the hotel restaurant. Nearby walk-in restaurants, we believe, cater to tourists with only medium quality food and service.
Genuine Hotels.com guest review
1 night trip Jun 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel in excellent location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everyone at the hotel is very service orientated and friendly. We had an excellent stay and were able to see all the famous sites within a short walk of the hotel. Florence was the last stop on our vacation and it was the best - in part because of this hotel. Will absolutely stay here again, and look for sister hotels in other cities.
Genuine Hotels.com guest review
4 night trip Jun 25, 2013
Barb
US
4.0 / 5Excellent
"Nice hotel & great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, very clean & comfortable. Good location for walking around Florence. Good breakfast buffet (juices, coffee, cereal, fruit, scrambled eggs, meat, cheeses, breads/pastries). Only downside is that wifi never worked for me. Even the hotel staff couldn't get it working for me. I would stay here if/when I'm in Florence again
Genuine Hotels.com guest review
2 night family trip Jun 19, 2013
Gretchen L.
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Our room was way too small for two adults. Otherwise,the hotel is great- location, conveniences, service, friendlessness of the personnel...Overall, this is a great hotel, and next time we'll be in Florence,we will definitely try to stay there.
Genuine Hotels.com guest review
4 night trip Jun 23, 2013
A Traveler
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location. Staff was fine Housekeeping came at an odd time and requested I leave for about an hour while I needed a midday nap. I said I didn't feel well and that wasn't good. They stayed another ten minutes than came back while I was still in the room to do our bathroom. Felt odd. The rest was great.
Genuine Expedia guest review
Other trip Jun 27, 2013
kathie
US
5.0 / 5Outstanding
"Great Locaiton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a fabulous hotel. It was 1 block from the Ufizio and a great location. The hotel was clean, the room was beautiful and the staff was extremely friendly. We had a wonderful stay.
Genuine Hotels.com guest review
1 night trip Jun 15, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, and great location. The staff was extremely helpful. Will stay again.
Genuine Hotels.com guest review
2 night family trip Jun 10, 2013
Mark
US
5.0 / 5Outstanding
"The best hotel in Florence."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location couldn't be better. Walking distance to the attractions and the cafes. The staff was very good and pleasant. We did not eat at the hotel - there are wonderful cafes and restaurants within waiting distance. I would stay at this hotel again .
Genuine Expedia guest review
Other trip Jun 17, 2013
Cathy
US
5.0 / 5Outstanding
"Great Place to Stay in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent service and accommodations. The staff were very helpful. The rooms were very comfortable. Great location for seeing Florence.
Genuine Expedia guest review
Other trip Jun 10, 2013
Mark
US
5.0 / 5Outstanding
"Great hotel located close to all attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very kind and helpful staff, very comfortable rooms, did not use their restaurant, so many options around, available wi-fi free, overall great hotel
Genuine Expedia guest review
Other trip Jun 8, 2013
A Traveler
US
5.0 / 5Outstanding
"One of the main highlights of my Florence stay !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing hotel - lives up to the word "Palace" in its name. It was a world of difference than my Rome hotel - which I paid the same rates. THe room here had a great view + was very roomy with 3 lovely chairs. The breakfast buffet was amazing - self service but the waiters treated you as if it was full service with full cloth linens on table and napkin. The super tall ceilings made you feel as if you were a Medici having breakfast. Wi-fi included - no stingy policy there. I have a new hotel to call home the next time I visit Florence.
Genuine Expedia guest review
Other trip Jun 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Living like royalty in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bernini Palace made us feel like royalty for our stay. Our room was very spacious and well appointed. The bathroom was very large as well. We had an extremely comfortable bed with linen sheets. There was plenty of closet space. The staff was very helpful in getting tickets for the Uffizzi so we only had to wait 15 minutes. Breakfast was really nice and included just about anything that you could want and was in a lovely room that had been a parliament room. The hotel shuttle driver took us to our car rental when we left and made that an easy transfer. All the staff were most helpful and knowledgeable.
Genuine Hotels.com guest review
5 night trip Apr 22, 2013
Mary
US
5.0 / 5Outstanding
"amazing hotel in Florence!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing hotel with excellent concierge and attention to detail! Would definitely come back here on again.
Genuine Expedia guest review
Other trip Jun 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Avery Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
top-notch hotel, but not snooty. absolutely perfect location, never needed anything but our feet. Great big tub, really good water pressure. breakfast good, but not great. close by is Gusto Leo, a good restaurant and inexpensive. Mossimo on the front desk was always a gentleman and multi-lingual. Stefanie was very helpful. The wake-up call was at exactly the hour requested. The free internet service was a big plus for us. The beds were comffortable and had linen sheets. We would stay here again. I developed a big gelato habit...there was a gelato shop every 50 feet.
Genuine Expedia guest review
Other trip May 30, 2013
Jimmy &Jo Ann
US
5.0 / 5Outstanding
"AMAZING HOTEL!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amazing hotel! Worth every single penny spent! Everything about it was perfect. The location, the cleanliness, the staff, and the rooms.
Genuine Expedia guest review
Other trip May 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Location!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice 4* hotel in a great location. Hospitable staff (although the concierge could have provided better instructions on Uffizi ticket redemption). Large, clean rooms, good breakfast with very good staff. Great location-can walk to everything and take breaks from sightseeing to step into your own room on occasion.
Genuine Expedia guest review
Other trip May 24, 2013
A Traveler
US
4.0 / 5Excellent
"Wonderful central location in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel has a great location for exploring all the sites and shopping which Florence has to offer. Their staff is very attentive and helpful with any questions or needs you may have during your stay. Rooms are very nice with nicely sized bathroom for two people.
Genuine Expedia guest review
Other trip May 13, 2013
Kevin
US
5.0 / 5Outstanding
"Beautiful Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is extremely well-located for touring Florence. It's a block from Piazza della Signoria or the Uffizi Museum, almost across the street from the Bargello Museum, and just a few blocks to either the Ponte Vecchio or the Duomo. Better than that, it's very modern but in a 15th century palace. The rooms are spacious with large, modern bathrooms and the public areas are beautiful, with some stained glass windows, beautiful ceilings (particularly in the breakfast room--and the breakfast is excellent, too), and beautiful "palace-like" stairwells. The best part, though, is how warm and friendly the staff are--literally everyone with whom we interacted was very friendly and helpful. I would definitely stay at the Bernini Palace again and would not hesitate to recommend it to anyone. Staying at the Bernini Palace truly enhanced our enjoyment of Florence.
Genuine Expedia guest review
Other trip May 4, 2013
Steve
US
5.0 / 5Outstanding
"Only a few steps from the center of Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I chose the Bernini Palace to start our stay in Florence because of its proximity to the Uffizzi Gallery. Since we would be walking our legs off, I thought that this would ease us into the trip. My wife was immediately charmed by the decor, charm and service of the hotel. Our room was (by choice) one of the smaller ones, but stylish and very comfortable. The breakfast buffet was well presented and extensive. We are happy that we chose the Bernini Palace as our introduction to the treasures of Florence.
Genuine Expedia guest review
Other trip May 2, 2013
Joseph
US
5.0 / 5Outstanding
"Reasonably priced luxury in a great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Outstanding hotel in the perfect location to experience everything Florence has to offer. The Bernini Palace is a great value for the high quality of the hotel. I would absolutely stay here again when we return to Florence.
Genuine Hotels.com guest review
4 night trip Apr 10, 2013
Paul
US
5.0 / 5Outstanding
"Thumbs up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel!! I didn't think I would because it appeared somewhat stuffy and baroque. And I don't know if we caught a good price but it was on par with other more expensive hotels. The breakfast staff and one desk/concierge man in particular were wonderful - very helpful and courteous. They would help you with any request. The included breakfast was a delicious feast - large array of hot and cold items, eggs, meats, vegetables, cheeses, many juices, several kinds of milks (soy, almond, etc), pastries, coffee, cappuccino - completely worth any up charge. The rooms are formally decorated but very nice. Ours was a bit on the small side but very comfortable and the bathroom was large/modern. Turn-down service with chocolates was a plus. Good location, very close to Ponte Vecchio, Loggia dei Lanzi, Uffizi, Piazza della Signoria (Palazzo Vecchio and Gucci museum), Florence Cathedral, and Basilica of Santa Croce. About a 9/10 euro ride from train station. I would stay here again.
Genuine Hotels.com guest review
3 night trip Mar 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Great overall Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was so conveniently located. We were visiting our son who is studying abroad in Florence and found the Bernini in a fantastic location. We were able to walk everywhere. The staff was so helpful with tours and restaurant suggestions. Also the buffet breakfast was great!
Genuine Expedia guest review
Other trip Apr 14, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel for everyone"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Bernini Palace is a great hotel. We liked everything about it. Excellent location, breakfast was really good, the room was big and the bathroom even bigger. I stayed there with my mom and my cousin so we had an extra bed which was very comfortable. The facilities are all in good shape. As soon as you get out of the hotel there are many options to eat from a panini to typical food from tuscany, there is a very good restaurant called Trattoria Alfredo just a couple of minutes walking from the hotel and offers really good and typical food.
Genuine Expedia guest review
Other trip Apr 9, 2013
Ale
US
5.0 / 5Outstanding
"Great place, great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved this hotel. Staff were wonderful and accomodations lovely. It use to be a Parliment building a few hundred years ago. The breakfast room was where they held meetings, it was gorgeous, and the food was good too. The lobby was huge for Italy and the bar service great. Concierge were very helpful in getting you where you need to go. They hire lots of drivers to take you out to the country or where ever you want to go where the trains and buses don't go. Get a driver if you have more than 3 people. It's a better deal than a tour. Excellent hotel! I would stay there again.
Genuine Hotels.com guest review
4 night family trip Apr 1, 2013
Nancy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
very good ...great staff...We will be back
Genuine Hotels.com guest review
2 night trip Apr 1, 2013
KENNY AND PENNY
US
5.0 / 5Outstanding
"A great hotel in a great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A lovely hotel in a great location with perfect service. A place to stay where you want friendly service in an elegant location. And we got a great rate from hotels.com
Genuine Hotels.com guest review
2 night trip Apr 1, 2013
David
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was excellent. Staff friendly and very helpful.Only issue was size of one person room,very small but otherwise first class. Breakfast was also excellent.
Genuine Hotels.com guest review
Other trip Mar 3, 2013
RLW
US
5.0 / 5Outstanding
"Absolutely perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Im going to be very short on this cause everything, yes everything, was 10/10. This place has it all: excellent staff, great location, good rooms, AMAZING breakfast, and small details that make you feel special. My first time in Firenze and for sure every time I shall return I will consider Bernini Palace as my first option.
Genuine Expedia guest review
Other trip Jan 22, 2013
Draghignazzo
US
5.0 / 5Outstanding
"A Gem in Florence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Friendly staff and eclectic design. Would visit again.
Genuine Expedia guest review
Other trip Jan 16, 2013
Sharrief
US
5.0 / 5Outstanding
"Wonderful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Can't say enough about the helpful staff, beautiful rooms and large bathrooms. The comfortable lounge area and bar were also great. The location perfect. Have stayed in one other hotel in Florence which while the same price did not measure up to the Bernini Palace for rooms or location. If we get back to Florence this is where we will stay.
Genuine Hotels.com guest review
1 night family trip Dec 26, 2012
Grandmother of 9
US
4.0 / 5Excellent
"Excellent hub and great place to stay."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel has a beautiful decor blending old with new. It is very well preserved. I felt very secure. The hotel has an excellent breakfast. The staff is very friendly and knowledgeable. The room was small but the bed was very comfortable. I stayed on the 5th floor and it was very quiet. The hotel is a perfect hub for shopping all around you. Very close to lots of restaurants.
Genuine Expedia guest review
Other trip Dec 17, 2012
A Traveler
US
5.0 / 5Outstanding
"Lovely hotel close to Santa Croce"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel Bernini Palace was beautiful! The service was prompt and helpful, the location was ideal, close to all must-see sights, but in a quiet location, not a busy thoroughfare. My only complaint was that the heating system was set so that my room could not be cooled at all and it was consistently at 20-25 degrees celcius, so warm that I had difficulty sleeping at night. Also, it wasn't until I talked to the third person at the front desk that I found out that it couldn't be changed. Other than that (which was kind of big as I get grouchy when I don't get enough sleep 6 nights in a row), everything was first class.
Genuine Hotels.com guest review
6 night trip Nov 17, 2012
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel!!!!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My mother and I stayed here in Oct and couldn't have been more pleased with how lovely the Classic room was. Very clean with a luxurious spa sized tub. Breakfast was good. They had prosecco for mimosas, and even had a few gluten free options. The location couldn't have been more convenient. I would definitely stay here again.
Genuine Hotels.com guest review
4 night trip Oct 24, 2012
Rachel
US
4.0 / 5Excellent
"Nice overall"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I like the location. Franco at the bar was very nice and wine/drinks reasonable. I would prefer down blanket instead of existing. The laundry was expensive and wasn't very clean. Overall nice and I would recommend the hotel and would return.
Genuine Expedia guest review
Other trip Nov 1, 2012
A Traveler
US
5.0 / 5Outstanding
"Bernini Palace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Booked 3 nights in the "Deluxe" section - check in and entered a room that smelled a little bit like sewage - the windows faced in internal courtyard/sounounding buildings with no view - But nice room. Inquired about a new room and they gave us one on floor two facing externally with a beautiful view of the town . It was the nicest room in the hotel and was a beautifully appointed. - high ceilings, nicely decorated and spacious. Breakfast was brilliant - meats, cheeses fruit and impeccable service - just don't show up late (after 10:30am). Best hotel location possible as close to the center of town as you can get. Valentina and the entire staff offered perfect service and she booked two beautiful tours for us. Would highly recommend this hotel - just ask for and a room with a view to the external side of hotel.
Genuine Hotels.com guest review
3 night trip Oct 20, 2012
Brian
US
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