"Great place, great stay!"
We loved this hotel. Staff were wonderful and accomodations lovely. It use to be a Parliment building a few hundred years ago. The breakfast room was where they held meetings, it was gorgeous, and the food was good too. The lobby was huge for Italy and the bar service great. Concierge were very helpful in getting you where you need to go. They hire […] lots of drivers to take you out to the country or where ever you want to go where the trains and buses don't go. Get a driver if you have more than 3 people. It's a better deal than a tour. Excellent hotel! I would stay there again. Read moreGenuine Hotels.com guest review
very good ...great staff...We will be backGenuine Hotels.com guest review
"A great hotel in a great location."
A lovely hotel in a great location with perfect service. A place to stay where you want friendly service in an elegant location. And we got a great rate from hotels.comGenuine Hotels.com guest review
Everything was excellent. Staff friendly and very helpful.Only issue was size of one person room,very small but otherwise first class. Breakfast was also excellent.Genuine Hotels.com guest review
Im going to be very short on this cause everything, yes everything, was 10/10. This place has it all: excellent staff, great location, good rooms, AMAZING breakfast, and small details that make you feel special. My first time in Firenze and for sure every time I shall return I will consider Bernini Palace as my first option.Genuine Expedia guest review
"A Gem in Florence"
Great location. Friendly staff and eclectic design. Would visit again.Genuine Expedia guest review
Can't say enough about the helpful staff, beautiful rooms and large bathrooms. The comfortable lounge area and bar were also great. The location perfect. Have stayed in one other hotel in Florence which while the same price did not measure up to the Bernini Palace for rooms or location. If we get back to Florence this is where we will stay.Genuine Hotels.com guest review
"Excellent hub and great place to stay."
The hotel has a beautiful decor blending old with new. It is very well preserved. I felt very secure. The hotel has an excellent breakfast. The staff is very friendly and knowledgeable. The room was small but the bed was very comfortable. I stayed on the 5th floor and it was very quiet. The hotel is a perfect hub for shopping all around you. Very close […] to lots of restaurants. Read moreGenuine Expedia guest review
"Lovely hotel close to Santa Croce"
Hotel Bernini Palace was beautiful! The service was prompt and helpful, the location was ideal, close to all must-see sights, but in a quiet location, not a busy thoroughfare. My only complaint was that the heating system was set so that my room could not be cooled at all and it was consistently at 20-25 degrees celcius, so warm that I had difficulty […] sleeping at night. Also, it wasn't until I talked to the third person at the front desk that I found out that it couldn't be changed. Other than that (which was kind of big as I get grouchy when I don't get enough sleep 6 nights in a row), everything was first class. Read moreGenuine Hotels.com guest review
My mother and I stayed here in Oct and couldn't have been more pleased with how lovely the Classic room was. Very clean with a luxurious spa sized tub. Breakfast was good. They had prosecco for mimosas, and even had a few gluten free options. The location couldn't have been more convenient. I would definitely stay here again.Genuine Hotels.com guest review
I like the location. Franco at the bar was very nice and wine/drinks reasonable. I would prefer down blanket instead of existing. The laundry was expensive and wasn't very clean. Overall nice and I would recommend the hotel and would return.Genuine Expedia guest review
Booked 3 nights in the "Deluxe" section - check in and entered a room that smelled a little bit like sewage - the windows faced in internal courtyard/sounounding buildings with no view - But nice room. Inquired about a new room and they gave us one on floor two facing externally with a beautiful view of the town . It was the nicest room in the hotel […] and was a beautifully appointed. - high ceilings, nicely decorated and spacious. Breakfast was brilliant - meats, cheeses fruit and impeccable service - just don't show up late (after 10:30am). Best hotel location possible as close to the center of town as you can get. Valentina and the entire staff offered perfect service and she booked two beautiful tours for us. Would highly recommend this hotel - just ask for and a room with a view to the external side of hotel. Read moreGenuine Hotels.com guest review
"Elegant top notch hotel in the heart of Florence!"
The Bernini Palace is one of the TOP HOTELS in Florence. Excellent service, style, and ammenities.Genuine Expedia guest review
"Feel like royalty while visiting Florence."
We just completed a 5 night stay at this wonderful hotel. We were upgraded to a Junior Suite, and it was amazing. The room was huge by European standards, and the bathroom with a full size bathtub/shower was very comfortable. The double sink left plenty of room to get ready in the morning. The bed was very comfortable. The decor made us feel like visiting […] royalty! The breakfast buffet was very nice and included hot selections as well as sparkling wine. The cappuccino was amazing. All the staff we encountered were friendly and helpful. I can't recommend this place enough, and I hope to return one day! Read moreGenuine Expedia guest review
"Really nice hotel"
The place was more than what I was expecting for. It look really nice. Really good breakfast buffet, great location. I highly recommend it.Genuine Hotels.com guest review
"Beautiful city and great hotel"
This is a great hotel and would highly recommend it. The location was perfect, really couldn't have been better - was only a couple of minutes from all the major sights. Room was lovely, very clean and service excellent. Breakfast was very nice. Only down side was limited options on room service but with so many nice restaurants so close this wasn't […] much of a problem. Read moreGenuine Hotels.com guest review
"Will go back again and again."
Very nice, very classy hotel at a great location for walking to alot of Florence attractions.Genuine Expedia guest review
"Perfect place to stay on Florence"
We stayed here because of all the good reviews we read It was all pretty much spot on fantastic hotel great location friendly staff clean beautiful rooms with sufficient space. Excellent breakfast If you read reviews about noise in Florence, it's true and it's not the hotel's fault. It's just that all the walls of the buildings are made of stone so […] anybody who's out drinking night loud will be heard regardless of where you stay. I highly recommend bringing silicone putty earplugs which resolves the issue Read moreGenuine Expedia guest review
"Great hotel location"
We received a complimentary upgrade, so the size of our room and bathroom was outstanding.Genuine Expedia guest review
"Great Florence location"
Great location in Florence. Attentive staff. Nice appointments in rooms. Walk to all the major attractions. Great placeGenuine Expedia guest review
"Best location in Florence"
Great hotel one block away from the Palazzo Vecchio and 2 blocks from Santa Croce. Has a Jacuzzi on a roof terrace. Very helpful concierge. Would go back anytime.Genuine Hotels.com guest review
"Bernini Palace Hotel"
Hotel has a fabulous location. Small bar on first floor. Breakfasts were excellent. Rooms are an adequate size. Beautiful bathrooms.Genuine Expedia guest review
"Nice small hotel, in the middle of everything."
This is a very nice small hotel, right in the middle of everything in Florence. The staff was very nice, and I would definitely stay there again!Genuine Expedia guest review
"Quality hotel right in the heart of the city."
An upscale hotel in a great location. Ended up being a cool escape from the hot crowds of August. Breakfast in the extravagant salon was a plus.Genuine Expedia guest review
"10 out of 10!"
Wonderful very elegant. Friendly and attentive staff. Great food. And hated to le aveGenuine Expedia guest review
"For families with older children"
Pricey but great location and very nice and helpful staff. Also lovely breakfast.Genuine Expedia guest review
"Great location and beautiful hotel"
We were only there for one night but enjoyed the hotel. They gave a great restaurant recommendation and overall the staff was very nice and helpful.Genuine Hotels.com guest review
"Perfect Location in Florence"
Perfect location in Florence to all sites. Elegant hotel with excellent serv ice. Lovely room and breakfast.Genuine Hotels.com guest review
Great staff, service, room (only a bit small), very decent breakfast (bacon, eggs, cheese, amazing coffee, etc), and I think just about the best location you can find, especially for the money. I would stay here again.Genuine Hotels.com guest review
"Very attractive and close to all the main sites"
Hotel has a lot of attractive design touches and well maintained. Breakfast service is impeccable. Rooms are small, but not any more than rooms in Europe in general. Right in the heart of the main town center. Close to Uffizi and other attractions. All things considered, very pleased with hotel and service.Genuine Hotels.com guest review
Overall, the stay was prett average. Great location and close to all the major attractions in Florence. The staff was fairly helpful with requests. The main issues I had were with the cleanliness of the rooms. It's pretty clear the hotel went under a recent renovation and skimped on some items. The finishings look cheap (paint was off, fixtures were […] plastic, mold in bathrooms) and it's clear the hotel is trying to be something it's not. The overall decor was tacky and I had a mosquito problem in my room (woke up with bites and management was not helpful). This place is not a 4 star hotel as its classified, but probably closer to a 3 star hotel. For the amount paid, I would look elsewhere. Read moreGenuine Hotels.com guest review
"Fabulous Hotel in a Perfect Location!"
Bernini Palace Hotel is a fabulous hotel which exceeded all our expectations! The service we received at this hotel was outstanding during our entire 4 night stay this month. Every staff person we encountered was professional, courteous, and promptly attentive. The breakfast room was beautiful - a truly pleasant environment in which to begin each day. […] The breakfast room staff were superior to any we have encountered in our travels. The extensive breakfast buffet was excellent and, to our great surprise, included scrambled eggs and bacon - a rarity at European hotels. Our room and bathroom were quite spacious, nicely furnished and decorated, and immaculately clean. We especially appreciated the beautiful, pure linen sheets and shams. The exquisite turn-down service each evening was 'first class'. The only negative comment would be the problem of water leaking on the bathroom floor due to having only a partial shower enclosure - which seems typical for European hotels. Bernini Palace is just steps away from the Piazza della Signoria - a delightful piazza for enjoying outdoor dining. (Also close is beautiful Piazza della Repubblica.) The hotel is within easy walking distance to all the major tourist sites in Florence. The Uffizi Galleria and Palazzo Vecchio are located at Piazza della Signoria. We look forward to future stays at Bernini Palace Hotel. In our opinion, it absolutely deserves 4 very bright stars! Read moreGenuine Expedia guest review
Great location, gorgeous facility! The bedroom was lovely and spacious, and the breakfast room had frescoed ceilings--felt like a real palace.Genuine Expedia guest review
"Great location in the heart of Florence."
We were extremely well pleased with the location, quality, decor, and service offered by the Bernini Palace. Even though we were staying in the center of the action - adjacent to the Palazzo Vecchio and Uffzi Gallery and just a block or two from the Piazza della Signoria and Ponte Vecchio - we found our room to be exceptionally quiet and comfortable. […] We found the breakfast buffet to be excellent and the service outstanding. We had especially good service from Bartolo, who was both a bartender at the lounge off the lobby and a maitre d' at the breakfast buffet. Read moreGenuine Hotels.com guest review
The hotel is nicely located to wonderful restaraunts and tourist attractions!!Genuine Expedia guest review
"Great Firenze Experience"
The hotel is central to all sites important. Superb staff professionalism and customer service. All linen experience indeed. Breakfast included, wide choices and selections. Staff helpful if you want tour and excursion arrangments. We will recommend to families and friends.Genuine Expedia guest review
"Very well located hotel with nice rooms & service"
The hotel was about one block away from the Palazzo Vecchio. The room was well appointed, with a view of the Doumo. The hotel has an excellent breakfast in a beautiful and historic diningroom. The staff was very professional.Genuine Hotels.com guest review
beautiful lobby, excellent location. the breakfast is better than the usual italian hotel breakfast.Genuine Expedia guest review
"Great location, great service"
The service was top-notch, and the location was perfect, just a couple blocks from the Uffizi Museum. Didn't have a chance to try the breakfast, though (up too early or too late)Genuine Expedia guest review
Great room and location.Genuine Hotels.com guest review
"You won't be disapppointed"
Very good location for the key features of the city. Safe, clean, a helpful staff, plenty of nearby eating options. We, 60 year old married couple, would go back.Genuine Hotels.com guest review
"Lovely, but make sure you don't need a/c"
The hotel and staff are amazing. Not to mention it is in the perfect place right between the Santa Croce and the Piazza Della Signoria. Only draw back, no air conditioning until may or June. Our room was so hot we couldn't sleep. No windows in the room only a balcony that could not remain open.Genuine Expedia guest review
"Hotel Bernini Palace in Florence"
Overall the hotel was very nice but there were some simple maintenance problems such as: bulbs needed to be replaced, very slow drain in shower/bath... a feeling that things needed to be renovated. The housekeeping was fabulous..always cleaned and neatened. I booked a superior room months ahead and we ended up supposedly "upgraded" ..a very nice room […] except it was in an airshaft...some upgrade !... Read moreGenuine Hotels.com guest review
Loved though location. Staff was very helpful and always friendly.Genuine Expedia guest review
Great hotel, very well maintained in a great location. Staff were very accomodating and helpful.Genuine Expedia guest review
This is a beautiful hotel with old world charm. The location in Florence could not be better, convenient to everything. The staff was spectacular. The breakfast was very good. Even though it was a buffet, the service staff was incredibly attentive. The negatives were that the room was warm, as they have no AC, and there wasn't any circulation. Also, […] the bed was too hard for our taste, but this seems to be somewhat typical for European hotels. In the future, I would ask for a room on a lower floor which would probably help to alleviate the heat problem. Read moreGenuine Expedia guest review
I LOVE this hotel. In an age when even the most luxurious places have a cookie-cutter quality that's hard to distinguish, the Bernini has a unique character. Even the little in-room touches that might not suit my taste are endearing. One small example: Instead of the everyday room numbering, the Bernini hangs a lighted metal lantern outside the door […] with the number cut out (see photo). The location could not be better. Staff most friendly and helpful. Good advice on restaurants. Excellent free wi-fi. A real desk. Good breakfast service in historic room. Meticulously cleaned and serviced. Read moreGenuine Expedia guest review
We loved the location of this hotel since it was so close to the Uffizi. The hotel was lovely, very nice decor, and the rooms comfortable and very clean. While we liked this hotel overall, we originally had a room (#501) next to the elevator shaft and you could hear it as it went up and down - it was very loud and kept us awake. We asked for another […] room and the hotel provided us with a lovely room that was much quieter. The gentleman at the front desk said no one had complained of the elevator noise in his 25 years of working at the hotel which I found impossible to believe since it was disturbing and continued until after 1AM and started very early in the morning. Bathrooms were very clean and updated with lovely towel warmers. The breakfast room as a delight and the service overall was very good. We would go back to this hotel and request a room away from the elevator since this was our only real issue. The sheets were 100% linen which you may or may not like. We found them to be beautiful but a little stiff. We had dinner at the restaurant and it was unremarkable. Read moreGenuine Hotels.com guest review
"Excellent location,good value"
Hotel well situated to all major Florence attractions. Breakfast offered good selection and quality. Desk staff very helpfulGenuine Hotels.com guest review
Great location, very friendly and helpful staff, very nice rooms. Breakfast was very good.Genuine Expedia guest review
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