It was a short stay, but everything I needed was there. It is a very quiet place. Just that it is quite a distance to walk to the nearest supermarket.Genuine Hotels.com guest review
"A Canberra institution"
02/08/14 KatB65 Tasmania, Australia
Stayed here for two nights for business. Got a good rate that included breakfast. Arrived on a stinking hot Canberra day, the aircon was on and my room was nice and cool. The hotel is old but has been nicely refurbished and was fine for a short stay with little time spent in the room. Lots of things close by, you just need to look them up, at first glance there seems to be nothing nearby. There are lots of other similar hotels and clubs tucked away if you know where to look. Would stay here agin.
01/08/14 Susan_61_10 Sydney, Australia
Another great stay at The Brassey. Cheerful check in and help with a query of ours from front of house staff. A suggestion for improvement would be some fly screens on the windows of rooms that no longer have them, to allow the evening breeze in.
"Not recommended as a function venue"
12/17/13 Darsey1234 Canberra, Australia
I booked a corporate function with the Brassey, and while the event itself was good, the booking, organisating, and coordination in the lead up to the event was terrible. The Brassey failed to explain all charges and were extremely slow to respond to my queries. I was charged for items I was not expecting to be charged for, and when I gave my feedback to the general manager asking for these charges to be removed he was extremely unhelpful and dismissive. I will not be using this facility again and I do not recommend it.
"Good convenient location"
12/10/13 CheetahgirlBris Brisbane
The Brassey is a grand old boutique hotel. Yes it might have creaky stairs and some narrow corridors but has a charm of its own. I've stayed several times for business and would recommend it to other travellers. It is conveniently located within easy walking distance to the Parliament House precinct, National and Portrait gallerys as well as to Manuka restaurants and shops. It's only a short taxi ride into the CBD. The location is quiet and the gardens surrounding the hotel are lovely. The Heritage Rooms all have traditional touches which does make it a bit more special than staying in a generic hotel room. Rooms are a good size and clean and well-maintained. If you choose the dine-in option for dinner there is a reasonable selection of meals - including a couple of vegetarian options. Breakfast is substantial. Staff are friendly and helpful. If you don't stay there wih expectations that it will feel and sound like a new hotel your stay will be enjoyable.
"This Hotel needs serious cleaning"
11/28/13 Roddam2013 Perth, Australia
Hotel rooms are dirty, you cannot see out of the windows when the sun shines on them, have not been cleaned in ages. Rooms are covered in dust, we had to clean all shelves so we could put our clothes out. You can write your name on everything in the room due to the thick dust. Doors, window sills, skirting boards are filthy with thick dirt on all the groves and ledges, this is years of dirt. Fridge is frozen solid , you cannot open the ice box. Floors were never vacuumed during our four day stay, we know as we spilt a little talcom powder on the carpet on the first day, it was still there when we left. Some days they would forget to make the beds !!!!! Clearly there is no supervision or management in this Hotel. Our friends had the same complaint, so they requested a room change, just to get another dirty room. Bathrooms are minute, that said rooms are of a good size and there is a good hot water supply.
11/25/13 GWill2013 Perth, Australia
Very tired and rooms not at all well cleaned (filthy windows, dusty furniture). Very noisy - paper thin walls, noisy plumbing, door closers caused doors to slam shut. Breakfasts were good but again, dining room not well cleaned. Cleaning comments - I'm sure rooms are cleaned daily but much more attention to detail required - surfaces, tiles, light switches, doors. Also noticed a number of issues requiring maintenance - towel rail, balcony door latch. Hotel could be very good with a makeover and good management.
"A pleasant stay but a little tired"
11/23/13 Jenny M Christchurch, New Zealand
Clean and comfortable but rooms need an update to reflect tariff. No wifi except in the bar and then it was patchy at best. Breakfast was great but restaurant evening meals average. The service in the restaurant was great - efficient friendly service made the effort to remember your name - very welcoming. Room very dark, overlooked conference courtyard. Loved the setting. location and convenience to other areas of Canberra. Admin staff great regarding internet booking - really efficient however Reception staff in general not very welcoming. Quiet peaceful setting.
"Brassey needs a little TLC"
10/26/13 Shani K Sydney, Australia
The Brassey hasn't changed much in recent years, to the point it feels tired and in need of some attention. The staff were professional, but also seemed tired. The paint in our bathroom was peeling and could do with a complete makeover. The bar had a pleasant atmosphere and the location was handy to restaurants and Canberra's main tourist attractions.
"Good value for money."
09/08/13 Evelyn048 Sydney
We got a good package deal for B&B and tickets to the Turner exhibition. Our first room overlooked a pile of dirt where the car park is being built. The staff changed the room so that was fine. Room was nice but impossible to read by either the light or bed side lamps. Dinner was very nice and staff were very pleasant - as too was breakfast. Pillows were extremely hard, with no other choice. Loved the old style feel of the hotel but would take own pillows next time.
"A great deal"
We stayed here when visiting the Turner exhibition at the National Gallery. The tariff was very reasonable - and included entry cost for exhibition and a hearty breakfast and daily paper. There appeared limited options for restaurants within walking distance of the Brassey, so we opted to have dinner at the hotel - the meal was delicious, service was great and we thoroughly enjoyed our evening. Sadly, Wi-Fi was not included in the tariff - surely, in the national capital it should be standards Only comment, and it's very minor, is that there was some mould on the bathroom tiles. We would happily stay here again.
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