Friendly service. Clean, newly renovated room. Used this hotel for a nice romantic getaway. Was very satisfied. No issues.Genuine Hotels.com guest review
"good for the price"
A. Little bit far from shopping places and restaurants for a walking distance ..but it was ok for the price.Genuine Hotels.com guest review
"It's time for a makeover."
We spent the extra money to get the oceanfront King room. When you look at the pictures of the rooms online, they look bright, cheery, and new. In truth, they are worn out and grungy. The carpets could stand to be introduced to a steam cleaner, the walls need a paint job, and the bed covers need to be replaced. There was only one tiny trash can in the […] room, located in the bathroom. The furniture looks like it had been built in the basement out of 2x4s and plywood. In general, the room needed a complete do-over. On the upside, the hotel bar had a great atmosphere and staff, and it wasn't very expensive. Read moreGenuine Hotels.com guest review
Nice décor. good location. nice staff. no problems. pool on side of hotel so the sun was only there for a little bitGenuine Hotels.com guest review
It was an Ok room.. But when we checked in the sink wasn't working and then house keeping didn't wanna clean anything up. And it's right on the beach but away from everything..Genuine Hotels.com guest review
TOO NOISY----- this was coming from the bar outside late at night!!! The front desk staff were pleasant and helpful. The tub was bouncy, not well maintained. The towels smelled burnt. The room was clean and fit not smell!!!! Great location and families!!!Genuine Hotels.com guest review
I enjoyed my stay and the staff at the hotel are very friendly and helpful. Other than the beach, all of the main attractions and restaurants are a bus ride away from this hotel. The bus runs every hour. Very few hotel amenities but did have few internet. Nice pool.Genuine Hotels.com guest review
"Stayed in better....stayed in worse"
I don't think I will stay here again. The exterior of the hotel wasn't in fabulous condition but the lobby area was nice. The room itself was strange. I loved the tile entrance. The beds were comfortable (for a hotel) but there was no comforter, this isn't practical for two toddlers. However, the bedding itself was very comfortable. The room was clean […] for the most part until I checked the tub. There were private hairs in the tub...that was it for me. Gross. The ice machine was nasty, nasty, nasty. The parking garage is only connected to the building on the first floor. I didn't like that at all but at least it wasn't across the street. Overall, I've stayed in better and worse but I don't think I'll stay here again. The front desk service was friendly. Read moreGenuine Hotels.com guest review
"terrible su n sand resort"
Rude Employees, coffee machine broken,water cut off,when water was cut back on sink did not work, restaurant closed, bar closed, no continental breakfestGenuine Expedia guest review
"My last stay"
My ocean Front view was amazing on the other hand the room was old and out dated and I was scared to sleep in the bed.Genuine Hotels.com guest review
Overall it was great. The only complaint is the comfort of the beds. On a scale of 1-5, the comfort of beds is a 3.Genuine Hotels.com guest review
I loved the accommodations of this hotel. Everything was convenient to every thing there was to do. Would recommend to anyone to stay at this hotel.Genuine Hotels.com guest review
Decent hotel pool was nice and clean I especially enjoyed the heated pool staff was nice bar and restaurant was very convenient . I was here last year when it was more crowded think I enjoyed it more (more outdoor/ bar activities) but I shall return !Genuine Expedia guest review
The halls & elevators smelled god awful. The water was shut off The whole morning, without worning. The toiles didn't work in the first room we were placed in. The towels had dried up blood stains on them. The second set they brought after waiting 2 hours for smelled like food. Wet floors in the lobby. Resturant & bar was closed. I should have just […] stayed at the red roof inn. Read moreGenuine Hotels.com guest review
"Not located close to anything"
Although the room had a microwave and a small frig, the frig needed to be defrosted. There were no extra tables or chairs in the room. Hairdryer didn't work and even asking several times we never had it replaced while we were there. The remote control back was broke and I'm pretty sure someone knew about it before we got there because you couldn't pick […] it up without the back falling off in your hand. We missed finding our room the first time around because there was no number on the door (stenciling the number on might be easier for that particular room - 420) Restuarant hrs could have been better. Free breakfast might have been nice with the price we paid. Sliding glass door was very hard to open and close. Pool area was messy and there were no towels. WOULD HAVE FELT MORE SECURE IF THERE HAD BEEN HOTEL SECURITY. Didn't care for the whole one elevator to get to the parking garage which had PARK AT YOUR OWN RISK NOT RESPONSIBLE FOR DAMAGE OR THEFT. Read moreGenuine Hotels.com guest review
"Sheila Getaway trip"
I book this trip like 48 hrs before I came down it was $107 for last minutes planning to be on myrtle Beach with an ocean view I couldn't ask for anything better.Genuine Hotels.com guest review
"never STAY HERE!!"
The room smelled like mold and was very dirty. Didn't even stay walked out and left after an hour.Genuine Expedia guest review
"Great Location, Dirty Room"
The hotel was in a perfect location for what we were doing. The room was dirty and not even cleaned when we arrived. We got there early to find out there is a "Strict No Early Check In" policy. The staff was polite and the little cafe was pretty good too. The pool is small and was crowded. We wouldn't book here again unless we had no other choice.Genuine Hotels.com guest review
ROOM FINE, BALCONY GREAT. HOSTS HE;LPFULLGenuine Hotels.com guest review
"Сlose to the beach."
The only nice thing for this hotel is close to the beach. Very old hotel and very old furniture. Fridge is so small, for couple little cans. But pure clear in the room. We never will stay there any more.Genuine Expedia guest review
"Nice Hotel right on the beach"
good experience. would stay there again. very convenient to the beach.Genuine Expedia guest review
"Great Place, very few cons"
Nice place, would stay again. The only cons are the parking is not the most convenient to loading and unloading (in a parking garage with various levels, didn't see an elevator from there to the lobby), our toilet ran constantly throughout the night and the hot tub was broke/out of service.Genuine Hotels.com guest review
"The Good, The Bad, & The Ugly"
The Good - Nice flat screen TV, Free WiFi internet, AC worked, bed linens were okay, hotel is right on the beach, nice view of ocean, AC worked fine (but loud)......... The Bad - Loud AC, loud everything - people (drunks) screaming & running up and down the hall at all hours of the night, housekeeping service = AWFUL (more on this later) - but of three […] nights that we were there, housekeeping came ONLY once while we were out, made one of the two double beds, put some new towels in the bathroom and that's ALL (no new soap ot shampoo, the other bed left un-made). NOW THE UGLY - Arrived at 2pm on Wednesday and were informed that check in was at 4pm and our room was not available. No problem, we cam back after 4pm. Our room - still not ready. Waited until 6:30pm, I went an inquired – still not ready and they said they could not rush housekeeping. Not worth it! Go somewhere else. Read moreGenuine Hotels.com guest review
"Sun N Sands Review"
Overall the experience was OK. The most upsetting part of it all was that some of the outlets on the walls didn't work and couldn't charge our phones next to the beds where it was most convenient. The beds weren't that great either, but not uncomfortable.Genuine Expedia guest review
"not too good, not too bad"
my first time to Myrtle Beach. Easy access and walk to beach. Went Aug 22 so beach was not crowded. However, I will not ask front desk for their recommendations for food, etc. again. We had to ask housekeeping to vacuum - they did not vacuum room after the first day and there was sand on our floors. The 20.00 helicopter ride is manipulating...they will […] steer you to a 35.00 ride and then encourage you several times to tip - was not happy with their approaches/attempts. First time to Myrtle and will try another city/beach next time. Read moreGenuine Hotels.com guest review
The people working there are great, very helpful and personable. It's a great location at the south end of the beach. Really out of the way of all the traffic. Great vacation spot for someone actually looking to relax.Genuine Hotels.com guest review
When I choose this hotel I admit I was nervous. However just staying at this hotel was relaxing, clean, most of all enjoyable. Once I arrived at the hotel my room was not ready. The front desk manager Will accommodated me with an excellent room with balcony n front view of the ocean. What away to celebrate my birthday. Thank you Sun n s as nd resort. […] See u soon. Read moreGenuine Expedia guest review
"Not what i expected"
My Room had no balcony and it was smelly and far away from storesGenuine Hotels.com guest review
This hotel is in terrible condition and I would NOT recommend staying there. Would like to say more but my first review was not accepted.Genuine Hotels.com guest review
"Close to the beach"
Hotel was pretty typical beach room . We had to ask for additional towels after the first night no one stop by the room to take out the trash and the room needed a table or chairs for additional seating other than that it was fineGenuine Expedia guest review
YukGenuine Hotels.com guest review
"It was ok"
I was in room 1113 and the entrance way to the room has a broken door. The cleaning staff did not clean my room and get me fresh things one night. I had to call and get that done. I loved that it was beach front.Genuine Expedia guest review
"Good hotel for a good price."
Overall great hotel. We would definitely stay here again. Hotels.com booked us for an ocean view windowed room instead of one with a balcony, so the guy at the desk upgraded us at no extra charge, and gave us our choice of floor(14th floor is amazing). The hotel needs a little more updating, but is well maintained. One of the comforters in the room […] had what appeared to be an old blood stain, but the staff apologized took care of it as soon as they were able. Our room was cleaned daily, they even changed our linens(without needing to ask). The bed was firm but comfortable. The balcony railing kind of obstructed our view of the water, but safety is more important. This hotel is far enough away from the boardwalk that we didn't get crowded out while on the beach, and we didn't have to drive/walk far to get to the attractions. The surrounding neighborhood was enough for me to walk around at 2 am without any problems, but I should mention I also considered the Afghan border to be safe(little joke). From MY personal experience, some of these other reviewers wouldn't be happy even if this was the Ritz-Carlton. I suggest giving this place a shot, I have high standards and was well impressed. Read moreGenuine Hotels.com guest review
Well carpet through out the room hadnt been vacuumed in days...beds looked like someone just out of them...sheets were dingy and beds had dust balls all around them..the chair at the old dilapidated desk was strained with God knows what...all the furniture looked like they picked it up from goodwill..balcony was equally filthy..Never ever again will […] they get my money Read moreGenuine Hotels.com guest review
I would not chose to stay there again because the cable TV did not work correctly, the refrigerator’s ice conditioner was frozen over with ice and unable to use it along with the carpet in the room being torn. I was also disappointed that they did not honor AAA discount. Someone did come to room to try to fix cable but was unable to fix it. I would […] not recommend this resort to anyone. Read moreGenuine Hotels.com guest review
I have pics of how dirty this place was. Over half of the amenities weren't even working. So I ask a maintenance man about a couple of them and he just shrugged his shoulders.Genuine Hotels.com guest review
"Fabulous VIEW! It's all about the ocean"
Superior views of the OCEAN. The sound of the waves are so relaxingGenuine Expedia guest review
Would definitely stay again! Rooms are really nice & the people are too. Right on the beach.Genuine Hotels.com guest review
The stay was just an overnight from a vacation in Hilton Head. The accommodations were adequate. We did smell smoke in a non-smoking room. However, we did open the balcony door and got rid of the smell. The bathroom was nice and the bed was comfortable.Genuine Hotels.com guest review
I THINK HOTEL NEED A REMODLING ASPAGenuine Hotels.com guest review
"Not bad, but needs updating"
the hotel is definitely in need of updating, and could use replacement of furniture and beds, but for the monwy we paid it was not bad. I would not pay full price for this hotelGenuine Expedia guest review
So much promise but very little return. Daily cleaning never refilled towels and wash cloths, soap and shampoo and bed looked like it was made by a four year old. Room furniture was pretty beat up and refrigerator was a month past due for defrosting. The good parts: great balcony and view, great comfortable bedGenuine Hotels.com guest review
"Close to visitor attractions"
Overall, we enjoyed our stay here. The restaurant that is located in the lobby puts of a loud smell of grease that flows throughout the hotel. The free parking deck was a major plus, especially being that it rained almost the entire time we were there.Genuine Hotels.com guest review
"Will NOT be staying here again!!"
Do not let the photos on here fool you. When I booked, I requested a crib, as we do not allow, for safety reasons, our daughter to sleep in the same bed as us. We were told it would be no problem to obtain a crib at check in time. When we arrived to the hotel (it was later than normal, 11p), there was blaring club music playing and people staggering […] out of the bar into the lobby. I assumed the beach bar and grill was more of a poolside restaurant, not a night club/bar. When I requested a crib at check-in, I was told the hotel does not have cribs, but that they have a company we could go through to rent one at an additional cost. Absurd!! The lobby was gross and unkempt. The lobby restrooms were more disgusting than a roadside truck stop. Even after I informed the front desk of the need for the restrooms to be cleaned, nothing was done. The restaurant in the hotel was poorly staffed and the service was horrible. The elevators have mats hanging in them covering the walls and the smell is stomach turning. I would NEVER opt to stay in this hotel again. Had we been spending more than the 2 nights we had booked, I would have canceled, taken a loss on money if needed, and booked elsewhere. This experience has taught me to not try new hotels and to stick to the ones you know, even if it cost a little more money....I would not recommend this hotel to anyone other than a large group of single, partying, could care less what conditions I live/stay in people. Read moreGenuine Hotels.com guest review
"Nice place to stay on the beach!"
Nice, large king room with ocean view. The employees were always willing to do whatever you needed, ie extra towels, etc. We really enjoyed our stay and will go back next summer.The Zensi bar was a hit also, great fun!Genuine Expedia guest review
"Hotel not clean terrible staff"
Old building small bathroom terrible food look like vents have not been clean in years could only provide one bath cloth for two people no follow up from staff would not recommend this resort to any oneGenuine Expedia guest review
The hotel service was great they were very friendly. The only issue I had was the toilet in the bathroom of our hotel room was shaky and wobbled a little. The hallway outside of our room could have been a little cleaner. The stay was overall good though.Genuine Hotels.com guest review
"NOT HAPPY WITH OUR STAY."
We stayed at the hotel last year. Didnt start off to well. We didn't get our keys to the room til 5:30pm. Other then that the stay was good. This year we went down to give them another try. Well once again we didn't get into our room till 5:00pm. Once into the room we didn't have any toiletries. Went to the fitness room and found it in horrible condition. […] All equipment was damaged. And there was old food and trash left on the floor. This will be my last trip there for sure... Read moreGenuine Hotels.com guest review
"What u see on pic is not what u get in real"
Not clean. It should not be a 3 star hotal. Looks and feels like cheep motel. Very disappointed a moment I steeped in to the loby. I booked for ocen view, but I got a view from the side can hardly See the ocen.Genuine Expedia guest review
"Not a escort"
All in all the experience was pleasing because we made the most of the beach. Toilet back missing... Coffee accommodation for room was a joke. Staff did not know where things were in there own building. Broken hot tub with attempt to repair over five days. The kitchen consisted of a half size refrigerator and microwave. When you call a place a resort […] you expect better accommodations. Read moreGenuine Expedia guest review
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