Homewood Suites by Hilton Jackson - Jackson Hole

short but sweet

Genuine Hotels.com guest review

Service was great. Food was good. Room was good for us. Staff was very helpful. Very nice walk to the shopping square from this hotel. Used the washing machine and dryer. Pay attention to the sign it says not to try to dry large loads. It means it. But when I paid attention to the sign it was fine and I had clean clothes. Soap is available for $$ downstairs […] lobby. Read more

Genuine Hotels.com guest review

Loud children moved in next door they moved us we had to get up very early.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great room and good location make his hotel a top pick in Jackson. Staff is incredibly friendly and attentive. Will definitely return to Jackson and stay here again.

Genuine Hotels.com guest review

This place was awesome had everything we needed and more.

Genuine Hotels.com guest review

Hotel was horrible! Staff rude and insulting telling me because I prepaid I can't afford any upgrades! Sad to say but I have tons of money but according to staff " it would be too much for me to upgrade! ...so rude and I will never stay here again and will tell all my friends how awful I was treated ! Kids were screaming threw the halls all night and […] coffee in the lounge was out as well as hot water ! In addition the front desk even made fun of the hotel themselves for having no valentine day specials! I'm sure it's even a waste of my time to mention this! Read more

Genuine Hotels.com guest review

We recently stayed in Jackson for a ski trip. We wanted to stay in town to experience Jackson's shopping, restaurants, and local feel as opposed to staying at the ski resort. I think we made a good decision. The town of Jackson is great. Lots to do and see. We decided on the Homewood Suites for several reasons: price, location, room space, kitchen/refrigerator, […] free breakfast, internet, shuttle to airport and the ski resort. Basically, this was a great value for all the amenities. We were on the go the whole time, so we really just needed a place to lay our heads for a good room rate. All in all, we were happy with our choice with a few disappointments. First of all, the breakfast was not up to par: very basic, some days cold, coffee frequently empty, food was just not very good. This really just forced us to seek out great local spots for breakfast: example, The Bunnery. In a nutshell, if you're staying in town and looking for a cheaper option without all the fluff, this is an excellent choice. If you want higher-end, better location, a good lobby bar, and better service - stay at The Wort. For me, I'd rather save a little cash to spend on other things. Staying at the Homewood is like eating at McDonald's - you kind of know what you're going to get no matter where you're at. For the record, I would stay here again for sure. Read more

Genuine Hotels.com guest review

The rooms and accommodations were exquisite. The lobby is beautiful and comfortable. The entire place feels so comfortable. We hated to leave. The staff was informed and very friendly. They have bikes you can use to peddle around town which we found to be an added bonus on fun. No one should pass this place up when staying in Jackson Hole, Wyoming.

Genuine Expedia guest review

what a great deal!! We had a beautiful suite and could walk to all stores and restaurants -- we only had to drive to hike, etc. The staff were all very freindly and helpful. We will definitely tell others!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a great stay in Jackson Hole. Beautiful weather and scenery. The hotel was clean, the staff was friendly and our room was very comfortable. We loved the fireplace, the kitchenette and the shower was huge. We will stay here again on our next trip back to Wy.

Genuine Expedia guest review

This was my first stay in a Homewood Suites, but not my last. I loved having a kitchenette, as well as a pull-out sofa for our son in the living area, and separate bedroom for us. With two TV's, we could all watch what we wanted. They allow pets too - the reason we chose this spot. All of this plus a breakfast buffet and freshly baked cookies at night […] for the price of a normal room - a great deal. Front desk staff and manager were all extremely nice and helpful Read more

Genuine Expedia guest review

Before arriving there was weather that permitted us from arriving to the hotel on the day we had booked. The hotel staff was very accommodating and merely shifted our entire reservation by one day. Once we arrived there was a light out in the bathroom. Unfortunately it was after hours, and there was no way to fix the light until the next day (it needed […] a new fixture). The staff member working (Rob) was wonderful. He offered to move us to a different room but the only one he had left was in a queen suite (not king). Since this was only an inconvenience for one night, we chose to stay in the suite we already had. But Rob was great, he absolutely would have done anything to try to remedy the situation but it just wasn't possible at the time. The hotel in general was very nice. The suite was spacious enough and the bed was super cozy. They had a continental breakfast each morning which was pretty decent. Over all our stay was wonderful and we would definitely stay there again. It is conveniently located in town, although slightly off the main road. Read more

Genuine Hotels.com guest review

I had a short one day stay here but it was a memorable one. The Hotel is just off the main road in Jackson which gives you access to just about everything in Jackson Hole. The room was quite and private while to Hotel atmosphere added to the majestic surroundings. It will make it a future family spot to stay while vacationing in Jackson and running […] the wide rapids! Read more

Genuine Hotels.com guest review

This hotel was clean, conveniently located, and the front desk staff was helpful in finding great places to dine (and we are very picky!) I worked in the hotel industry for 5 years and consider myself hard to please but this place does a great job.

Genuine Hotels.com guest review

We stayed in this hotel with our 2 cats. It is an extremely pet friendly hotel. The staff is also fantastic. They were very helpful in providing suggestions for Grand Teton National Park activities. The hot breakfasts offered lots of variety each day and were quite good. The free evening dinners Monday-Thursday are great for business travelers.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Upon arrival, we were advised that a non-refundable fee of $100 per stay was required for our pet. Our understanding from Hotels.com was that a "deposit" was required, to be refunded upon departure if room was ok. The Hotel desk manager agreed to forego $50 of this fee. Even this charge was offensive but, as the hour was late, we agreed to pay. Upon […] departure, no charge had occurred and it appears the entire fee was waived. I applaud this action--but I criticize Hotels.com for not being more accurate with hotel info. This $100 charge is clearly expressed on the Homewood Suites website. However, we were pleased that the hotel removed the charge. The room was very nice but quite small--full size bed, not queen. We enjoyed our stay there. Read more

Genuine Hotels.com guest review

The hotel exceeded our expectations. The breakfast and dinner served at the hotel allowed us more money to spend in town. Would gladly stay at this hotel in the future.

Genuine Expedia guest review

Staff extremely friendly and helpful. Enjoyed the breakfast and dinner that were part of the price (dinner on weekdays only). With the meals, free shuttle to the airport, and free shuttle to ski resort, this is a really good deal. Loved the extra room we had, too. Usually we just have a "bedroom", but we had a king suite that had a separate living room […] with a fire place and small kitchenette. Up-to-date bathroom, no complaints. Read more

Genuine Expedia guest review