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  • Plaza on the River
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1 room,  2 adults 
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Room 1:

Plaza on the River - London

51.491631, -0.12167
5 stars
18 Albert Embankment, London, SE1 7TJ United Kingdom ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $436 $415
available on 06/22/13
Price Match Guarantee
4.6 117 5

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    Plaza on the River
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Plaza on the River

    • Tate Britain Hotels - London 360 yards
    • Lambeth Bridge Hotels - London 390 yards
    • Lambeth Palace Hotels - London 400 yards
    • Vauxhall Bridge Hotels - London 640 yards
    • Kennington Hotels - London 690 yards
    • All landmarks in London

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    Overview of Plaza on the River - London

    Primary location
    This modern luxury hotel is located conveniently on the River Thames, just opposite London's Tate Britain Art Gallery and near London`s most famous landmarks such as Imperial War Museum, Lambeth Palace, Westminster Abbey,Houses of Parliament and Big Ben. Whether you are planning to travel to central London or to the Airport, Waterloo and Vauxhall train and tube or Westminster underground stations are providing easy access to your destination.

    Spacious Apartments with fully equipped kitchens
    Plaza on the River offers the maximum comfort. All the studios and apartments are featuring very high standard bedding, furnishing and equipment, such as Egyptian cotton linen, fully fitted kitchens with all appliances including hob, fridge/freezer and microwave. The bedrooms have DVD players, 2 plasma screen TV-s, multi phone lines, large working desk with lamp, laptop safe and complimentary WIFI. Some of the apartments have balconies and providing breathtaking views over the London skyline.

    Outstanding Services
    Whether your visit is for short or longer time, the hotel team will make sure your stay will be unforgettable. They can arrange grocery pre stocking prior to arrival, babysitting service, in room dining (all at additional charge) or DVD library (complimentary). In addition, there are two on-site dining options, fitness suite and extensive conference facilities with 21 meeting rooms.

    Image of Plaza on the River, London
    4.6 out of 5 Outstanding (117 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Rom 655 was just the view we wanted, FANTASTIC.! Would not hesitate to book again on next trip to London. Maid service excellent, no bother, no hassle.... Coffe in the room, with working Frig, dishwasher, Washer. Reviewed by a Hotels.com guest on May 30, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $415
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Open Plan Studio

    One Bedroom Suite-Riverview

    Studio (Single)

    One Bedroom Suite (Single)

    One Bedroom Suite

    Two Bedroom Suite

    One Bedroom Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • No onsite parking is available.
      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Check-in time starts at: 2 PM
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Pets allowed
    • Caters to seniors
    • Caters to families
    • Caters to groups
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa

    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Fireplace in lobby
    • Number of buildings/towers - 1
    • Number of floors - 11
    • Smoke-free property
    • Suitable for children
    • Television in lobby
    • Video library
    • See more facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Luggage storage
      • One meeting/conference room
      • Total number of rooms - 65
      • Tours/ticket assistance
      • Wired (high-speed) Internet access - surcharge
      • Year Built 2005
    • Rooms (all rooms include)
    • Clock radio
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • Dishwasher
    • Espresso maker
    • Iron/ironing board
    • Kitchen linens (dishtowels, sponges, etc.)
    • Rollaway/extra beds available
    • Sofa bed
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • Bathroom scale
      • Cable TV service
      • CD player
      • Coffee/tea maker
      • Complimentary bottled water
      • Designer toiletries
      • Direct-dial phone
      • Egyptian-cotton sheets
      • Extra towels/bedding
      • Free Wi-Fi
      • Hair dryer
      • Hypo-allergenic bedding available
      • In-room childcare (surcharge)
      • In-room massage available
      • In-room safe (laptop compatible)
      • Kitchen
      • Microwave
      • Minibar
      • Multi-line phone
      • Pay movies
      • Plasma TV
      • Premium bedding
      • Private bathroom
      • Refrigerator
      • Separate sitting area
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Window opens
      • Wired high-speed Internet access (surcharge)
    • Services
    • Fitness facilities
    • Laundry facilities
    • Limo or Town Car service available
    • Medical assistance available
    • Multilingual staff
    • Porter/bellhop
    • Security guard
    • Shoe shine
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Secretarial services
    • Translation services
    • Accessibility Features**
    • Accessible path of travel

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    The Plaza on the River is offering a choice of dining options:The Chino Latino Restaurant& Bar - Fusion cuisine served in an intimate ambience decorated in white granite, with orange and grey panels and illuminated floors, divided by partitions and screens in a contemporary Asian style. Open for breakfast, lunch, and dinner.Club Lounge - Snacks, cocktails and refreshments served in a relaxed ambience with leather sofas and low coffee tables. Open for breakfast and dinner.24 Hours room service is available.

    Recreation

    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Running track/path nearby
    • Sports center nearby
    • Swimming nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: GBP 17.50 per person (approximately)
    • Fee for in-room high-speed Internet (wired): GBP 9.95 (for 24 hours, rates may vary)
    • Fee for high-speed Internet (wired) in public areas: GBP 9.95 (for 24 hours, rates may vary)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • No onsite parking is available.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in London, United Kingdom
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    Area map

    Plaza on the River Southwark - Waterloo

    A short guide to Southwark - Waterloo

    South of the City, historic Southwark is packed with visitor attractions. Famous landmarks include Tower Bridge (the Tower of London is just north), Shakespeare’s Globe, and Tate Modern. Borough Market is gourmet heaven; the 17th-century George Inn is a picture-book pub. Tourists flock to the London Eye, a giant observation wheel which offers fabulous views of London.

    see all hotels in London

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Tate Britain - 300 yards
    • Lambeth Bridge - 400 yards
    • Lambeth Palace - 400 yards
    • Vauxhall - 600 yards
    • Vauxhall Bridge - 600 yards
    • Southbank - 700 yards
    • Vauxhall Station - 800 yards
    • Victoria Tower - 800 yards

    0.50 - 1.0 mi

    • Kennington - 900 yards
    • Waterloo - 900 yards

    3.0+ mi

    • London City Airport (LCY) - 7.4 miles
    • Biggin Hill Airport (BQH) - 13 miles
    • London Heathrow Airport (LHR) - 14 miles
    • London Gatwick Airport (LGW) - 23 miles
    • London Luton Airport - 29 miles
    • Farnborough Airport (FAB) - 32 miles
    • London Stansted Airport (STN) - 32 miles
    • Southend-on-Sea Municipal Airport (SEN) - 36 miles
    • Shoreham-By-Sea Airport (ESH) - 46 miles
    All hotels in London, United Kingdom
    Reviews
    • All (117)
    • Business (4)
    • Romance (3)
    • Family (36)
    • Friends (7)
    • Other (67)
    4.6 / 5
    Outstanding

    Score breakdown (from 117 reviews)

    • 5.0
      (85)
    • 4.0
      (25)
    • 3.0
      (5)
    • 2.0
      (1)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.6
    • Comfort
      4.7
    • Condition
      4.7

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Rom 655 was just the view we wanted, FANTASTIC.! Would not hesitate to book again on next trip to London. Maid service excellent, no bother, no hassle. Coffe in the room, with working Frig, dishwasher, Washer.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    A Traveller
    US

    Plaza on the River - London
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Had to move rooms since they let the group next to us bring in a boom box and it shook the room. Terrible as it went on all night and they moved us. Walls are very thin and late night is very loud, could not get a good night sleep. Would not recommend.
    Genuine Hotels.com guest review
    5 night trip in May 2013
    A Traveller
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Wonderful hotel in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful staff! Everyone was exceptionally friendly and helpful. The room was very comfortable and clean; room service cleaned on my schedule not theirs. Great location on the River Thames and close proximity to Big Ben, Trafalgar Square, Piccadilly Circus, Theaters and other main tourist areas. 30 minutes walk to most main attractions. Nice 34 hour […] accessible fitness room. We highly recommend this hotel and would gladly visit them again. Read more
    Genuine Expedia guest review
    Other trip
    Jan 15, 2013
    Wray
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Best hotel to stay in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Hotel, with nice and confortable rooms (with a very simple but efficent kitchen in the rooms). Near Voxhall tube station and near the London Eye and Wetminster Palace
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    Rick
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "So comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    2BR was great for our family of 5. A little far from the subway/sites, but totally worth it for the space and comfort.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    Robyn C.
    US

    Plaza on the River - London
    3.0 / 5
    Good
    "Fairly Nice"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Fairly nice accommodations but not outstanding. Good choice for families w/ children sight seeing. Central location but not near good restaurants etc. Our room was large but average condition with no views.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Perez
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "My Apartment in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a wonderful Hotel, it is attached to a four star hotel, and we rented the two bedroom during the 2012 Olympics. The room was beautiful, the views of the Thames River were gorgeous. Modern, very comfortable. Great Room Service, with very good food. We also enjoyed the English Breakfast which we added at the hotel for about $25.00. They decorated […] the entire hotel with an Olympic theme. Not a lot of things to walk to right on the street, but only a few blocks from a tube station. We loved it and will either stay here or at one of the Plaza's other locations in London. Highly Reccommend! Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    J David
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Wonderful!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fab place & friendly staff! We'll be back
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Laurie
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Very attentive staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The apartment was very comfortable for a family of four. The entire hotel staff was extremely helpful and accomodating. The concierge spent a lot of time getting us great seats at the last minute for a musical. The food in the restaurant was excellent as well! The hotel is very close to many major attractions. All in all, a great stay.
    Genuine Hotels.com guest review
    4 night family trip in May 2012
    A Traveller
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Wonderful time. A "You Should Stay Here" Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Upgrading the room to one with a terrace was worth the additional expense. The room service was able to handle all of our untimely requests - even getting unflavored yogurt.
    Genuine Expedia guest review
    Other trip
    May 23, 2012
    A Traveller
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Convenient, spacious and affordable hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was very courteous and the suites had all necessary amenities, including a washer/dryer, frig etc. Bath was large and modern and bed was most comfortable. Beautiful views along the river. I would recommend this hotel highly.,
    Genuine Hotels.com guest review
    3 night trip in May 2012
    Mike
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Very satisfied."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    First off the location of the hotel was great. it was a short little old the main tourist attractions as well as underground and rail service. I requested an early check-in which the staff was able to comply with this makes things a great deal easier on my family considering we arrived at the hotel at 9 AM. the apartment style suite is well suited to […] families. We made use of the ample kitchen amenities with separate dining and living space. I would stay here again with my family without reservation. Read more
    Genuine Expedia guest review
    Other trip
    Apr 15, 2012
    Andrew
    US

    Plaza on the River - London
    1.0 / 5
    Poor
    "Plaza on the River: This is not a 5 star hotel!"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    My wife and I travel quite a bit to the UK, and we fly coach so we can stay at 5 star hotels. Being I have stayed at the Savoy, and the Four Seasons in the past, and being I read good reviews about the Plaza on the River hotel (PRH) both in Travel advisor and Expedia I decided to book 3 nights this past January. We arrived at the hotel at about 7:30PM […] with my wife, my 10-month-old son, a bunch of luggage and myself all stuffed in a taxi. At a 5 star hotel you would expect someone to come out the door and help you with your luggage, YET that was not the case with the Plaza on the River hotel. In fact no one even opened the door. As for the room itself, we were surprised and disappointed that the two viewing windows were of a condemned building and one was of the river, but not the side that has Big Ben. That is the other hotel The next day we go out shopping, and when we got back that night (it was freezing that day) We come to the door with our child in a stroller, and the door man was inside talking on the phone and ignored us, so again we were on our own. While playing with my son on the hotel room floor, he lifted the throw carpet and I was shocked to see enough dirt to plant shrubbery! I called the maid service manager who came in and had the maid vacuum under the rug, and under the coach which from the looks if it had not been vacuumed in years. To spend this much money on a hotel that does not provide what is advertised is a big no no in my book! Do not stay here! Read more
    Genuine Expedia guest review
    Other trip
    Jan 27, 2012
    Jay1
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "preferred it to the Mandarin Oriental"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I chose this hotel based on location ( for business purposes) and the suite option ( which turned out to offer so many contemporary comforts and extras I spent an evening in..which is saying a lot in London!).I was truly blown away by friendly staff,accomodation that was perfect for my needs and an overall experience that exceeded my expectations and […] represented excellent value for money.I stayed at the Mandarin Oriental in Knightsbridge on my last business trip and was underwhelmed (by the accomodations)...I will be back to Plaza on the River Read more
    Genuine Expedia guest review
    Response by Plaza on the River Thank you for your time to post your wonderful feedback following your stay at the Plaza on the River Club and Residence. It is greatful to read that you have enjoyed your overall stay,particularly the friendly service,the suite options and we appreciate the maximum scores you have awarded us.We will proudly share them with our teams in order to continue the professional service. We are pleased for the fact that you are planning to return to us. We are very much looking forward to welcoming you back in the near future.
    Business trip
    Nov 21, 2011
    A Traveller
    US

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "wonderful value and location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel staff was friendly and helpful; I arrived early and they had my room ready within 15 minutes. My room (with a spectacular view of Parliament, Big Ben, and the London Eye) was really without compare -- a friend from London said "wow, I didn't know London could look like this." Comfortable bed and furniture, lovely bathroom, lots of room to relax […] in -- including a private balcony overlooking the river, a true rarity in London. Room was well equipped with electronics/radio (with iPod doc)/tvs) -- made it easy to feel at home. It was also great to have a kitchen and laundry in the room. Hotel included lots of nice touches that showed thoughtful service -- pillow chocolates, coffee/tea supplies in the room (plus cookies), candles/a lantern for the balcony (very romantic), bottled water in the room, luxury toiletries, robes and slippers, and soap for the laundry/kitchen etc. Housekeeping cleaned and checked the room several times during the day, so it was always in good condition. Roomservice was fast and helpful, food was very good and good selection. Hotel is a quick walk across the river to parliament and nearby sites, as well as good restaurants and shopping (plus there are always taxis outside). The quiet location is actually a plus -- makes enjoying the view more relaxing!! A wonderful London find. Five star quality at a competitive price. Was good for a romantic weekend, but would would be equally equally great for business and family travel. Read more
    Genuine Hotels.com guest review
    2 night romance trip in May 2011
    A Traveller
    US

    Plaza on the River - London
    4.0 / 5
    Excellent
    "A great find"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed at this hotel for spring break (6 nights) with our 16 year old son. We had a one bedroom river-view suite that suited us perfectly. The room and hotel were in great shape, the staff was professional and helpful, and the location was great - a bit off the main track, but with great views and close to the tube (Vauxhall station is a 5 minute […] walk). We would definitely recommend this hotel, and look forward to returning in the future. The only complaint (a relatvely minor one) was that the sofa bed was a bit lumpy. Read more
    Genuine Expedia guest review
    Response by Plaza on the River Dear Mr, Thank you for taking time to post your valuable comments on the website following your recent stay in the Plaza on the River.We are pleased that you have enjoyed your stay.We apologize for the inconvenience regarding the sofa, we will communicate it to our team in order to make improvement. We are looking forward to welcoming you back in the near future.
    Other trip
    Mar 27, 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Plaza on the River - London
    4.0 / 5
    Excellent
    "Great view"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I booked 2 nights in river view room about 6 weeks in advance and asked for room with balcony. We didn't get one and were offered no explanation. The view was breathtaking, specially at night. There was enough space, floor to ceiling windows provided natural light, kitchen was well equipped, dishes provided. On their website they say that one bedroom […] apartments have bathrooms with bath, to my dissapointment we didn't have one. Bathroom was smallish and water was leaking under the door of shower cube. Hotel offers free broadband and WiFi in the room but the speed is 256 kbps. In 2013????? If you want or need higher speeds you have to pay extra. We were told that check out time is 12.00. Shortly after 10 phone rang briefly and I didn't have time to answer. Few minutes later there was a knock on the door and a guy saying he has to paint the bathroom... Told him we're leaving at noon and got sincere apology from him. Another knock around eleven, this time it was chambermaid who wanted to prepare the room for next quests. Told her we're leaving at noon and got sincere apology from her. Few minutes before 12 we had third knock from different chambermaid, we got the hint and grabbed our bags :) This last part I find bit strange for a five star hotel, can't they check have the quests actually left already. Since we were bit of a hurry we didn't bring up the issue. Other than that I can only say good things about staff, very proffessional and very polite. Read more
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A perfectly good stay. :) A bit annoying that the sofa had already been converted into a bed in the lounge area when we came back to the room at only 4pm and just wanted to veg out and watch a bit of TV after sightseeing! Shower dial fell off the wall as we used it the morning we checked out and told Reception as we left. Also got a goodie bag for the […] kids on the way out of the hotel too - might have been better as we checking IN? :) All in all - pretty good and we will go back at some point as nice and central. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in May 2013
    A Traveller
    IE

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Fantastic service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic service would be the first thing to say, however we were also very pleased with the room as a whole; comfortable for 3 staying, extremely clean, kitchen well equipped and good quality toiletries. The only thing that disturbed us was the alarm that was on from the previous customer: got woken up at 7am on a morning when we had planned a rare […] long lie. Did mention this when checking out and the reception desk apologized and made a note of this for the housekeeping. Will def return, as the hotel also was in a good location for a London weekend; Vauxhall station was in walking distance, although not round the corner; worked well for us. Very nice experience, would recommend. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in May 2013
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    May 4, 2013
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "the place to be"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I thought the hotel was exactly what we required we were going to a show there was a taxi outside the hotel always we took in sights shopping eating and drinking super weekend.
    Genuine Hotels.com guest review
    1 night trip with friends in Feb 2013
    jacque
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Home from home"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Really large, smart and comprehensively equipped rooms - kitchen, comfortable lounge area etc. An ideal place to settle into if you're staying more than a couple of nights. Very helpful staff and prompt service to the room. Rooms facing inwards can be rather dark on the lower floors of this hotel, but are fine higher up.
    Genuine Expedia guest review
    Other trip
    Mar 7, 2013
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Excellent facitities for a family"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Really friendly staff who go the extra mile for you. Would definately go back.
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    Annie
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "excellent location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent hotel, very helpful friendly and professional staff. Would definately stay again. The only negative comment was that there is insufficient sound-proofing between rooms.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Plaza on the river rocks"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great hotel and have recommended to a couple if friends already. We took the two bed suite as we have 3 boys. Nicely equipped room with plenty if space and a good layout. The kitchen was perfect for the mornings so the boys could eat without mum and dad needing to stress to take them down. The is a small very well sticked shop for provisions that is […] on the right of the hotel when you walk out. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    IE

    Plaza on the River - London
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    JK
    NZ

    Plaza on the River - London
    4.0 / 5
    Excellent
    "Great to stay for a long weekend"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    It was great to get an upgraded room, and to be recognised as having previously stayed. Reception staff were fabulous. Room was too hot and the air conditioning didn't manage to cool it down enough.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "new year"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Hotel, fabulous location, will defo go back.
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Family stay: very satisfied"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fantastic large clean rooms with a view over the river and parliament. Plenty of space for a family of 5 and my folks even came for a few nights. Good self catering facilities in the kitchen and a handy Nespresso machine to boot. The nearest bus (360 to museums, 88 to the Zoo and Camden) and Tube station is at Vauxhall which is a short walk away, and […] the Rose pub is very close too (we had a satisfying meal here but the beer was a bit off). The hotel restaurant is good and the kids enjoyed the food; the portions were large and the 25% off for residents and free welcome drink meant that our first night was very comfortable and not too expensive. I can definitely recommend this place to families who feel they can afford it, you wont be disappointed (unless you don't get a river view). Read more
    Genuine Hotels.com guest review
    3 night family trip in Oct 2012
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent
    "Amazing view of Houses of Parliament"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Must be one of the best views in the world.... certainly iconic of London. The riverview suites are spacious and have everything you could need for a family stay. We were on the 11th floor. We would definitely stay there again.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2012
    Helen
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "A night in London with a Show"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Sadly there were some annoying communication issues for a first time Guest. 1 The correct front desk was neither visible nor explained on booking. This resulted in queing for quite a long time before being directed to the five star section. 2 When I booked the suite some weeks in advance I was advised that I could not reserve a table for dinner through […] the hotel, but had to do so through Top Table. Having done this, Upon arrival I was offered a table booked through the hotel, which, I found out on checking out, attracted a less attractive discount. 3 Upon registering and enquiring about breakfast, the front desk Manager was unable to explain the menu for the two different types of breakfast offered. Although a discount was offered, it was not possible to make an informed decision. These were small things that let down an otherwise excellent experience. Also we were not sure how helpful the meet and greet people were with luggage etc. Read more
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Amazing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here for one night as a special treat for my daughter who has been very ill. We kindly told before we arrived that we had been upgraded a room when they found out about what had happened and much to our surprise on arrival were told that we had been further upgraded. The one bedroom studio we were given was amazing. It had a beautiful balcony […] looking over the Thames and we woke up to an awesome panoramic view of Big Ben, the London eye etc. The hotel staff were wonderful and we had a truley amazing stay. We will certainly be back again. Read more
    Genuine Expedia guest review
    Other trip
    Aug 23, 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the most fantastic service from the moment we arrived, we all 2 adults 3 children did not want to leave, the room was perfect for us as a family, i would recomend this hotel to anyone looking for a bit of luxuary. the staff were all friendly and very helpful. we will definetly return
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfortable!
    Genuine Hotels.com guest review
    4 night family trip in Jul 2012
    A Traveller
    IE

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Perfect hotel in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    Stan
    CA

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Room if you need more than a normal room..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was given an appartment which was clean, light and spaceous in a hotel next door to my meeting the following day. Delighted!
    Genuine Expedia guest review
    Other trip
    Jul 27, 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jun 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Fantastic apartment and location for the City!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was absolutely fanastic in all ways!
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    AndyC
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent
    "Great hotel but be aware of credit card charges!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The room was great and we had excellent views of Big ben and Parliment house. It would be nice if there was a normal power point in the bathroom so i could use my straightner rather than be stuck with having to use a hairdryer but that's how it goes I guess. The staff were very helpful and friendly but we were let down when we got back from our trip […] and they had taken extra unauthorised charges off our account. It was resolved quickly though but wasn't a nice thing to have to deal with when we got back after such a great trip. All in all though I would recommend the hotel to others. Read more
    Genuine Expedia guest review
    Other trip
    Apr 17, 2012
    Kat
    AU

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Pleasure to stay at Plaza on the River"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel , particularly the suites overlooking the river. The location is splendid the staff very helpful and professional
    Genuine Expedia guest review
    Other trip
    Mar 24, 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "Plaza on the River in London"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Riverside View Suite was exactly as it said on the box .. Staff were very knowledgeable and efficient,including Concierge who parked my car, .. a most enjoyable stay, but it should be remembered that this is not a cheap place to stay.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    GB

    Plaza on the River - London
    4.0 / 5
    Excellent
    "Plaza On The River Residences"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The accomodation was stylish, contemporary and of a very high standard. Visiting London as a family,we planned to stay just outside the centre so that it would be quieter. Whilst there was little traffic noise, on the night that we stayed there was a band playing for a corporate event, the noise from which was unbearably loud in our third floor riverview […] apartment . The music went on until quite late, making it impossible to sleep. I would therefore think twice before staying on a weekend with young children. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    GB

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "classy aparthotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    The 2-bedroom apartment we were provided with was excellent with a lovely view of the river. The range of complimentary tolieteries, bathrobe and slippers were a nice touch. The kitchen could have done with some milk but other than that, it was fine. Travellers should note though that parking overnight at the hotel's on-site parking will cost £26.00. Ask […] for a room on the 4th floor or upwards and facing Big Ben - enjoy your stay! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    GB

    Plaza on the River - London
    2.0 / 5
    Fair
    "CHECK IN"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    TERRIBLE CHECK IN EXPERIENCE, CANNOT UNDERSTAND HOW THIS CAN BE RATED A 4 STAR HOTEL !
    Genuine Hotels.com guest review
    1 night family trip in Mar 2011
    JOHN E
    GB

    The following reviews were posted by Hotels.com guests from other countries

    Plaza on the River - London
    5.0 / 5
    Outstanding
    "excelente todo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    muy especial bonita vista
    Genuine Hotels.com guest review
    1 night family trip in Jun 2013
    alexduran
    MX
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    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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