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Sofitel Queenstown Hotel & Spa, Queenstown

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
8 Duke StreetQueenstown9300New Zealand, ‏‎800-491-6126
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Outstanding4.7 / 5
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Value for money
Poor value for money
124See all 124 Hotels.com reviews
From 1,250 reviewsTripAdvisor Traveller Rating

Sofitel Queenstown Hotel & Spa, Queenstown

Hotel Info: ‎866-539-8117‎

from $262
  • Superior Room, 2 Double Beds, Jetted Tub, View
  • Suite, 1 King Bed, View
  • Superior Room, 1 King Bed, Jetted Tub, View
  • Luxury Room, 1 King Bed, Jetted Tub, View

At a glance

Key facts

Hotel size

  • This hotel has 82 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sofitel Queenstown
  • Queenstown Sofitel
  • Queenstown Sofitel Hotel
  • Sofitel Hotel Queenstown
  • Sofitel Queenstown
  • Sofitel Queenstown Hotel
  • Sofitel Queenstown Hotel And Spa
  • Sofitel Queenstown Hotel Queenstown

Policies

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: NZD 100.00 per night

Optional extras

Valet parking costs NZD 45.00 per night with in/out privileges

Rollaway beds are available for NZD 74 per stay

Full breakfast is offered for an extra charge of NZD 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD TBA

WiFi is available in guestrooms for NZD 29.90 per day (rates may vary)

WiFi is available in public areas for NZD 29.90 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 29.90 per day (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in common area
Things to do
  • Ski shuttle
  • Ski storage
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Use of nearby fitness center (discount)
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 3003
  • Conference space size (meters) - 279
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

LeSpa offers a unique New Zealand approach to relaxation and rejuvenation in a beautifully designed, intimate sanctuary. Combining French and local products, LeSpa awakens mind, body and spirit with a celebrated range of Maori rituals and signature European massage and beauty treatments. LeSpa also features 5 treatment rooms as well as couples treatment rooms, massages, body wraps and scrubs, aromatherapy, a traditional Hammam steam room, Jacuzzi, and specialist Far Infrared Sauna.

Dining

Nue Lounge - Onsite Champagne bar. Open daily.

Recreation

On Site

  • Spa tub
  • Steam room

Nearby

  • Free bicycles nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Sofitel Queenstown Hotel & Spa, Queenstown’s small print

Also known as

  • Hotel Sofitel Queenstown
  • Queenstown Sofitel
  • Queenstown Sofitel Hotel
  • Sofitel Hotel Queenstown
  • Sofitel Queenstown
  • Sofitel Queenstown Hotel
  • Sofitel Queenstown Hotel And Spa
  • Sofitel Queenstown Hotel Queenstown

Policies

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: NZD 100.00 per night

Optional extras

Valet parking costs NZD 45.00 per night with in/out privileges

Rollaway beds are available for NZD 74 per stay

Full breakfast is offered for an extra charge of NZD 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of NZD TBA

WiFi is available in guestrooms for NZD 29.90 per day (rates may vary)

WiFi is available in public areas for NZD 29.90 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 29.90 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 124 reviews

Sofitel Queenstown Hotel & Spa, Queenstown
Outstanding5.0 / 5
This was our first time staying at Sofitel and it did not disappoint! We did the typical low-key B&B-style lodging throughout the rest of our travels through New Zealand, but we decided to treat ourselves to one night of proper hotel accommodation and the Sofitel was perfect. Great location, immaculate service, beautiful room and building. Would recommend this highly to anyone traveling through Queenstown!
1 night romance trip
Sofitel Queenstown Hotel & Spa, Queenstown
Outstanding5.0 / 5
Great hotel centrally located in Queenstown
We stayed for one night prior to leaving for a four day hike of the Milford track. The hotel is lovely. It is right in the heart of town, yet a little removed from the busiest part of the street. Our rooms were ready even on early arrival. The staff was very accommodating and gladly separated a king into two twins for my teenagers. Breakfast is delicious and the breakfast room has a Parisian bistro flair. The rooms are very spacious and comfortable.
1 night family trip
Sofitel Queenstown Hotel & Spa, Queenstown
Poor1.0 / 5
Warning
Y So long as the gm is disconnected from his clients I strongly advise not to stay at this hotel. We were directed in writing by concierge to wait for a pre prepaid tour bus to Milfird Sound. We therefore missed the tour and the main purpose for traveling half way around the world to Queenston in bthe first place. The gm, Vincent, ducked behind secretaries declined our calls or a meeting.
4 night romance trip
Sofitel Queenstown Hotel & Spa, Queenstown
Outstanding5.0 / 5
A Luxurious & Conveniently Located Hotel
I don't need to say much about this amazing hotel. The location is incredibly convenient to downtown Queenstown. You can walk to all of the restaurants and nightlife. All of the staff are attentive and helpful. The room we stayed in had a top-notch bed and luxurious sheets. The floors in the bathroom are heated, as is the towel rack. There was a TV in the bathroom for the tub area. It isn't the cheapest hotel in town, but for the price it is worth it and then some.
1 night romance trip
Sofitel Queenstown Hotel & Spa, Queenstown
Outstanding5.0 / 5
Great end to our NZ experience
Extremely helpful staff, wonderful Queenstown location, room was large with very comfortable beds. Highly recommended.
3 night trip with friends

See all reviews

Sofitel Queenstown Hotel & Spa, Queenstown

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