"Nice hotel to be at for vacation."
I enjoyed it actually, the hotel made my vacation feel more welcome then I expected.Genuine Expedia guest review
"Hotel -bad service, unclear fees"
Rooms were given late (beyond the check in time). It was difficult with the infant. Fees were incorrectly communicated and applied to the final bill.Genuine Expedia guest review
"Quiet Hotel in South Beach"
This hotel is in a great South Beach location if you want to be on the beach, but want it quiet at night. You are only 4 blocks to 5th & Ocean - where all the activity is. The pool staff is excellent. They take great care of you. We stayed there three nights. Our room was never cleaned the first day and we had to call and complain to get it cleaned […] the second day. Then after it was finally cleaned, there was no new shampoo or toiletries. The ice maker in the refrigerator did not work either. The hotel maintenance staff was great and got it fixed, but it was very inconvenient to have someone working in our room with the refrigerator pulled out. Despite being fairly loyal to the Hilton family of hotels, on our next trip to South Beach, we will probably look to stay somewhere else. Read moreGenuine Expedia guest review
Hotel needs updating all over. They were renovating everyday right outside of our room, sanding and making noise. The continental breakfast which you would assume to be free was $56 for 2 people. Beach chairs and an umbrella will cost you $30/day. Check in isn't until 4 pm, we waiting 4 hours from 9 am to 1 pm until a nice manager saw us looking miserable […] and pulled some strings to get us into our room. I expected more from $200+/night and a Hilton hotel. Read moreGenuine Expedia guest review
"A little odd"
Everyone loves you when you arrive, then you are forgotten. The rooms were very clean, except for the hair in the bath tub, yuck. We had a city view which looked upon vacant lots and Prime one twelve. The "Private" beach was nice with food and "beach butler", whom just takes your order and throws you food. When charging you for chairs/ umbrellas order […] food now because you will soon be forgotten again. After waiting 25 mins to order, I had the fish sandwich, it still had the tail on it, not something you want to deal with on the beach. I asked 4 times if I could get a towel, the butler I asked twice, never did bring one. The beach itself is very lovely. Beware of the hot tub! IT WAS SO HOT everyone was sitting around it. The sauna was off. Bad back or knees, DO NOT stay here. The whole room is of marble (which isn't child friendly and had some film on the floor) and the tub is in this mass of marble. So we literally had to grab the top of the shower and pull ourselves in over a huge step. We are 6'1 and 5'8, so good luck if you are shorter. They clean your room around 2-4pm. So overall, the beach was great. It was out of the way of "south beach" yet just a small walk. And the rent bikes are everywhere. If you are on a budget, I'd pack a sheet for the beach buy an umbrella (give it to a homeless person when you leave) and save the extra money by staying somewhere else. If you're not on a budget, I'd spend more money and stay somewhere else. :) Read moreGenuine Hotels.com guest review
They abuse in charges every where all the time. 20 dollars per day to use the amenities at the pool and beach, EVEN IF YOU DON'T USE IT. One day they did not ofer the service at the beach because of the rain and they charged the 20 dollars anyway. Since I was in my parents room, they also obligated me to pay more 10 dollars if I wanted to use a chair […] in the beach, arguing that the 20 dollars just provided 2 chairs. But I payed to stay in their room! And the service at the beach is terrible. It just start at 11 am and is very slow, not corresponding to the extra money they obligate you to pay for it. Every where you go you must pay an expensive extra service amount and they sugest you to give 20 per cent in tips. In the restaurants they even charge you for the ice you use in your drink. Every where you go they try to take a lot of your money, frustrating your experience. This kind of service do not correspond with a serious hotel. You feel abused. I think the abuse imcreases because in the Hotel's area there are not a lot of restaurants and convenience stores out of its amenities. A few days before I stood at The James Hotel and the experience as ten thousand times better, with a much better area and service in the beach for free for its guests, as it should be. The localization is also 10 thousand times better, with a lot of restaurants at Lincon Rd near by. For this price you can also go to the Fairmont, also in a better localization and without this kind of exploration.. Read moreGenuine Expedia guest review
"Good but NOT GREAT getaway in Miami Beach"
Upon arriving to the hotel from a long flight, we checked in to the Hilton. Upon entering our oceanview room we soon realized it was 1. Partial view 2. Looking directly into the building in front 3. Their house cleaning is horrible for 2 days in a row, we had DIRTY filthy towels, they were gray not white like they were intended to be. Other than that, […] its right by the beach away from the ghetto party scene. Read moreGenuine Hotels.com guest review
"Nice - away from all the action"
great hotel...walking distance to the "action"; very close to the beach; cleanGenuine Expedia guest review
"Wonderful All around"
Great staff, great beds, great rain shower, nice balcony even with city view. I would come back again! So close to Ocean Dr. But quiet down on our area. Take the city bus that goes up n down Washington for 25 cents if you don't want to walk. Don't forget to eat in the little Italian area, it's so romantic!Genuine Hotels.com guest review
"close to all must see sights"
it was great...we got upgraded to a two bedroom oceanfront suite....all the workers were very friendly....this hotel is close to everything, shopping, food, pool, beach, etc.!!Genuine Hotels.com guest review
Every little thing was an additional cost...not user friendlyGenuine Hotels.com guest review
"Gem of a Hotel"
The check in process took around 1/2 an hour but they offered us $30 in drink vouchers to compensate. The room was amazing, the largest bathroom that I've ever had and one wall was a full window and a bidet was a surprising addition. Comfy bed and the balcony had a full chaise lounge and two chairs and table. Perfect to enjoy the afternoon sun and view […] of the bay. Tried the tapas happy hour with a free mojito...delicious! Beach access is easy and $30 for two padded lounge chairs, large umbrella and beach butlers to bring you food and drinks...bliss! It is an easy walk to a Starbucks, Big Pink and farther down Ocean Drive for the art deco buildings and tons of eating options. Loved this place and would come back. Read moreGenuine Expedia guest review
"Far South Beach Hotel"
Wonderful efficiency room with a balcony in a quiet area of South Beach. Would have appreciated it more if parking was included as the fee was $35.00 per day which is high considering the price of the room.Genuine Hotels.com guest review
"Taste of South Beach"
Staff very friendly and helpful. Close to restaurants and nightlife. Room decor sleek and modern. Balcony with ocean view was nice. No vanity countertop to speak of in bathroom so difficult to get ready. Half price deal was fair price for the room.Genuine Hotels.com guest review
"Close to all sights"
Very nice hotel & location....restaurant is overpriced...went next door for dinner.Genuine Hotels.com guest review
"no windows open"
It was the location of my room that I had a problem. It was right above the smoking area, so could not enjoy my outside deck if anyone was smoking. They said they were booked; full but I saw very few guess around and not many lights on at night in other rooms.Genuine Expedia guest review
"Amazing service, great location!"
From the moment we pulled up to the front entrance, every staff member provided us with exceptional service! They were willing to go out of their way to make sure our stay was amazing. We were only staying one night but we wished we could have stayed longer. Our room was a large corner suite that offered lots of space and an amazing view of the ocean […] and city from our balcony. I highly recommend staying here! I will definitely stay here again if/when I return to South Beach! Read moreGenuine Hotels.com guest review
"What a view!"
I enjoyed my stay at the Hilton, the room was really nice and spacious. Very clean and everyone were all very friendly.Genuine Hotels.com guest review
"Firs timer in South Beach"
Very nice hotel, right on the beach. They have privet chairs and umbrellas that are not included so you have to rent them for $10 each for the day ( but it's worth it ). The hotel is not far from the restaurants but far enough from the nighttime noise. We went there late September and there was some construction going on in the hotel so I would recommend […] to call ahead to see if they are done. Or at least get a room on the opposite side of the construction - it was kind of noisy. Other than that our stay was awesome. Read moreGenuine Expedia guest review
The hotel along with its staff was nice and clean. Construction is being done though out the hotel. And may put a small damper on your stay. The location of the hotel is 6 blocks away from where the action starts in south beach, which is not bad if you want to relax.Genuine Hotels.com guest review
We were not informed of the construction going on out front of our hotel. They started work fairly early in the morning during the week. The hotel seemed a bit tired, hallways could use painting etc. But our room was comfortable and clean.Genuine Hotels.com guest review
"Had a great time."
The staff was excellent. Very attentive. There was construction going on when I was there, it was a little noisy, probably the only downfall. Great hotel, fabulous location.Genuine Hotels.com guest review
"Its no the same show on internet"
I apply for ocean view and the give to me another roomGenuine Hotels.com guest review
"Place to relaxe and enjoy"
Nice room panoramic view on city and partially on ocean. Staff is ok. Pool area - clean and comfortable. Beach - clean, very close to the hotel. All this gives positive and comfortable stay. The minor negative point is - free wifi in lobby only.Genuine Expedia guest review
Grelt hotel wonderfull location friendly staff clean rooms, BUT extremely noisy aircon system will make us chose another hotel next time. 35 dollar Per Day parking is expensive and inflexible sunbed and umbrella rental at beach priced at USD 60 for 4 beds and 2 umbrellas Per Day whether for one hour or full day also negatives.Genuine Hotels.com guest review
The hotel is great!!! Just steps away from the beach, the Bentley Hilton was all that we wished for. The only downfall to our stay was the construction to the penthouse on the same floor that we stayed on. It was actually right behind our bedroom wall, so in the early morning we were sometimes awaken by it. But nevertheless it only motivated us to get […] up and explore Miami & South Beach. Read moreGenuine Expedia guest review
$15/35 internet and parking charges.......Genuine Hotels.com guest review
"Beautiful property with bad house keeping"
good lively property full of fun and action, well located , but lacks in service, no one comes to clean you room , even when they are called the room still reamins dirty.Genuine Expedia guest review
"A satisfying stay"
The Hilton South Beach was a perfect hotel for our one-night stopover in Miami. The hotel staff we incredibly helpful and courteous. I would definitely consider staying here the next time we're in town.Genuine Expedia guest review
"Sunshine trip to Miami Beach"
Excellent location. Short walk to the beach. Walking distance to many nice restaurants. At the more quiet end of South Beach.Genuine Hotels.com guest review
"JOES STONE CRAB"
Perfect location for going to the beach and to Joes Stone Crab....A MUST VISIT!!!Genuine Expedia guest review
The staff was friendly and eager to please. I came home raving about how wonderful it was. The location is ideal for everyone...singles,couples,and families. Room services and spa services were very fare for hotel prices. Unlike other hotels, when I requested more towels they brought it up within a couple of minutes and cleaned for the second time that […] day without being asked. Read moreGenuine Expedia guest review
We really enjoyed the suite we stayed in. We had booked a partial ocean view. It was farther back from the ocean than I had anticiapted. I was prepared to pay for an upgrade to ocean front, but no rooms were available. The only complaint is one of the sliding balcony doors would not lock. The hotel fixed it immediately though. While in South Beach, […] the hotel didn't seem to be that close to the action of South Beach you hear about. It was a quite area, but lots of selection of restaurants and shopping within walking distance. Read moreGenuine Hotels.com guest review
"lovely, relaxing place to enjoy South Beach"
Relaxing, friendly, clean, modern place to stay with great pool area and beach access. Full pool and beach "butler" service for drinks, food and comfort. Fabulous beach chairs to rent by the day. Same wonderful chairs free at the pool area. Customer service is a plus... very pleasant and accomodating staff. I would/will definately stay there again.Genuine Expedia guest review
Great hotel in tip of south beach. Suffice to say that Kardashians are staying there when in South beach. It is in a quite area but close to all the action on Oceandrive.Genuine Expedia guest review
"Comfy quiet bed in the middle of South Beach"
Great location just a couple of blocks away from the start of the Miami South beach action. Easy access to beach and very friendly hotel staff.Genuine Hotels.com guest review
Very good staff ask to change rooms as we were opposite a construction site, done with no fuss and moved to a better room with a great balcony and views. Overall a great holiday in a very good hotel.Genuine Expedia guest review
"Beware of nearby construction noise!"
Was very excited to stay at the Hilton Bentley, initially was very pleased with it however as our stay continued the service let us down.... nearby construction work woke us up at 6am everyday! House keeping took a long time to respond to simple requests like getting towels. At breakfast they didnt have basic English Breakfast Tea!Genuine Expedia guest review
"Value for money"
Excellent customer service. Close to south beach with parking facilitiesGenuine Expedia guest review
ROOM appeared clean , and seemed quiet as requested until the Noisy construction just across the street started -including loud jackhammer starting early in the morning - not worth the cost of any room to wake up to that. Microwave in room was hard to reach ( shelved at over 6 -7 feet high ) and the small fridge was down on ground -really inconvenient […] design. Read moreGenuine Hotels.com guest review
beach is perfect and just in front of the hotel. the only weakness is a little bit far from the bars and shopping area by walk.Genuine Expedia guest review
We stayed 2 nights, all in all an excellent experience. We are becoming more & more loyal to Hilton for our travels around the world, & this South Beach Hilton has just added to our list of preferences. This is the best location in Ocean Drive, within a 15 min walking distance from Lincoln Av & surroundings. The Hotel beach is excellent, good access […] & facilities, the staff is excellent & very attentive. The room was very large, with kitchenet & an excellent bathroom, quiet like the hotel in general. Apart from a small issue, with brief but annoying noise from the cleaning personnel early morning, cleaning the next door rooms, "screaming" in spanish on their cellphones, and carelessly closing the doors (but the same happened with the guests anyway...). One final word to the excellent quality of the breakfast and also th dinners at the renowned De Rodriguez Cuba restaurant, really worthy a visit. Read moreGenuine Hotels.com guest review
Lovely hotel with a great beachfront location. I was upgraded to a 1-bed suite, which was fantastically spacious. Staff were very friendly and helpful.Genuine Hotels.com guest review
The employees are very nice and helpful. They really made our stay memorable. The location wasn't that convenient for us since we didn't have a car, so we ended up spending a lot on taxis. We didn't really go to the beach because it was raining but overall, we were very pleased with our stay.Genuine Expedia guest review
Very nice place ! Near the beach and good Restos aroundGenuine Expedia guest review
"Well impressed with this hotel"
Check in was very efficient, staff being very pleasant and attentive. Location was good although the road works were a little off-putting. The rooms were large and very comfortable. Would definitely use this hotel again.Genuine Expedia guest review
"hilton bentey review"
good overall hotel. Things that bothered me - renovations under way - I was never warned about this before booking. They started at 7am. I did not like paying for lounge chairs on the beach. this should be included. I did not like paying for internet service. This should have been included in the price. The lobby computer was super slow - frustrating […] to use the internet. Read moreGenuine Hotels.com guest review
Ótimo hotel, recomendoGenuine Hotels.com guest review
Bedre utgangspunkt for alle aktiviteter rundt om i Miami skal du lete lenge etter samtidig som du er passe langt fra party støy på den aktive delen av Osean drive.Genuine Hotels.com guest review
호텔의 위치는 비치의 가장 좋은 곳에위치하였음. 객실내의 시설도 매우 다양하며 훌륭하였음. 단지 구석진 곳의 청소상태는 불량하였음. 주차비를 따로 지불하는 것을 알지 못하고 가서 이를 지불할 때 조금당황이 되었음. 전반적으로 호사를 누린 하룻밤 이었음.Genuine Hotels.com guest review
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