All hotels in Marbella, Spain
1 room, 2 adults
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C/ Edgar Neville, s/n, Nueva Andalucía, Puerto Banus, Marbella, Malaga, 29660, Spain, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 242 reviews)

  • Beach
    Beautiful beach
  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Room
    Room is all right
  • Comfort
    Comfortable
  • Cleanliness
    Dirty

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"nice view and location but not 5 star quality"
Everything was about average, but not 5 star level (reflected in hotel tariff). I had a nice view from my room and the location is about 10 minutes walk to Puerto Banus and first-line Beach. Breakfast was very good.
Genuine Hotels.com guest review
3 night business trip Feb 19, 2014
Casey
GB
5.0 / 5Outstanding
"Lovely hotel with amazing roof terrace rooms."
Booked a family apartment and was given one with a roof terrace with private jacuzzi. The terrace is huge with mountain and sea views. Shae the hotel bar closes at 1am but otherwise a lovely stay.
Genuine Expedia guest review
Other trip Feb 9, 2014
Natalie
GB
2.0 / 5Fair
"Not a 5 Star Hotel!!"
This hotel is really bad apart from it's location! Please don't ever rated as a 5* hotel! Old furniture & the breakfast buffet is not good in terms of cleanness! Will never stay in this bad hotel again
Genuine Expedia guest review
Other trip Feb 8, 2014
Susan
GB
4.0 / 5Excellent
"near Puerto banus,"
I stayed in this hotel just before Christmas which was good time of year to be in Marbella/Banus area.weather was lovely and this hotel gives an opportunity to enjoy the quetier time in this area,it was great having a balcony overlooking onto the beach with sunny spells all day long and in the evening you can hear waves as it was very peaceful.great hotel bar polite and helpful stuff.
Genuine Expedia guest review
Other trip Dec 20, 2013
A Traveler
GB
3.0 / 5Good
"genraly ok room abit tatty."
yes enjoyed the shopping for christmas but hotel romos could do with some tlc for a 5 star hotel. no dont think we would stay again, pleanty other hotels about.
Genuine Hotels.com guest review
2 night trip Dec 8, 2013
carol
IE
4.0 / 5Excellent
"Satisfied"
Went for a 6 days away in November 2013. Aware that it was off season so not surprised the hotel and surroundings were really quiet (which is kind of what we wanted). We stayed in a deluxe suite with jacuzzi on the balcony. It was truly amazing!! The room was huge for only two people and the balcony was two stories with more space that you could wish for. The views were AMAZING - room 417 overlooked pool area, sea, and the mountains. No complaints for the price we paid - quite the opposite! However, to be really critical, the room and hotel was not of 5* standard. The decor was quite dated and the shower pretty mediocre. There were no tea/coffee making facilities although the kitchen was equipped with pots, pans, plates, glasses and cups. The shower was not great but everything else was good, including the bed. And the balcony space, jacuzzi and view made up for all other shortcomings. Overall, however, it was one of the most amazing balconies and views I've had and I would return - especially for the price we paid.
Genuine Expedia guest review
Other trip Nov 11, 2013
A Traveler
GB
4.0 / 5Excellent
"Great position"
Good position being only a short walk into Puerto Banus and in a quiet location on the beach. Breakfast was buffet style, displayed beautifully and very satisfying. The rooms are starting to look a little jaded but still ok, the biggest drawback is that they seemed very dark, I think this is mainly because they have a huge balcony/terrace. We would return for a short break.
Genuine Expedia guest review
Other trip Nov 5, 2013
A Traveler
GB
4.0 / 5Excellent
"Wonderful hotel, very good location."
Just came back from a week stay at Guadalpin Banus. . The hotel price is very good considering that it's 5 stars, it's in Marbella and at 40 steps from a nice beach! I booked a family room and upgraded it for just a few pounds more and it was worthy. We were given 2 very good size bedrooms connected via a kitchen, living/dining room, very spacious! Both bedrooms had connected terraces with outdoor furniture and there was a stair to go to the roof where there was another full size terrace with more outdoor furniture and a lovely hot water Jacuzzi! Lovely mountains and beach views. The only down side: the hotel has only one swimming pool, is outdoors and not heated, water can be very cool. People don't stay in the water more that 15 minutes. We used to walk at the beach, paddle in the sea, swim in the pool and run to our room to get into the hot Jacuzzi to warm up. The hotel has different restaurants and a sports bar, handy for when there are important matches. Most of the staff at reception were good, they just need to promote more the trips to the other towns and attractions. The rest of the staff were nice and friendly. They did appreciate "gracias" and "por favor", try to speak Spanish to them and they will be very friendly. Special thank you to Beatriz who cleaned our rooms and paid special attention to my child's teddy and bed.
Genuine Expedia guest review
Other trip Nov 2, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
Fabulous room with Jaccuci and sun deck, 360 degree views!
Genuine Expedia guest review
Other trip Oct 26, 2013
Mike
GB
5.0 / 5Outstanding
"Great Location and spacious rooms"
Great location, Nice and spacious rooms, great terrace and view.
Genuine Hotels.com guest review
4 night trip Sep 30, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great Hotel with access to all facilities."
Third stay over a 18 moth period and will return again in the future. We appointed, excellent staff and service, breakfast is superb and well presented, pool and sea view rooms are limited and was allocated an outer rooms facing north which did not offer any views and was overlooked by the adjacent building, shame but still a nice room. Staff were excellent and helpfull, service was excellent and services what you would expect. Good location a short walk along the beach into town and far enough out to be peaceful. Will return again and again.
Genuine Expedia guest review
Other trip Sep 29, 2013
ian
GB
3.0 / 5Good
"Not a 5 star hotel"
I booked a superior double room but it was not to the standard I would expect a 5 star hotel to be. The room was tiny and in desperate need of decorating. The sinks in the bathroom were dark wood but had scratch marks everywhere and the shower flooded the bathroom after every shower. The telephone and safe wasn't working and when I complained about the phone they told me to use the one in the toilet. The battery was replaced on the safe but then wouldn't open again when i needed to get my stuff out! The cleaners did not take my dirty glasses and didn't provide me with any clean ones. The pool area is nice and the hotel is on a nice location on the beach. I've stayed in many hotels in puerto banus over the years and don't think I would stay in this hotel again. If you want a true 5 star then stay at the Puente Romano.
Genuine Expedia guest review
Other trip Sep 18, 2013
CC
GB
4.0 / 5Excellent
"Not 5 star but great nevertheless."
Will stay here again. Great pool and the suites are cool.
Genuine Expedia guest review
Other trip Sep 13, 2013
And
GB
5.0 / 5Outstanding
"Summer Hols"
Perfect location, great breakfast, comfortable gym, huge rooms.....Can't go wrong
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
GB
5.0 / 5Outstanding
"Brilliant hotel close to beach and town centre."
Hotel is very clean and modern. We had a fabulous suite at the back of the hotel with floor to ceiling glass windows giving us great views onto the beach. Lovely pool and great beach with dedicated sunbeds for guests of the hotel. Waiter service on the beach for drinks as well. Delicious buffet breakfast with everything you could possibly ask for. It was a 10 minute walk along the seafront to the centre of Puerto Banus so location was ideal. You really do get the best of both worlds, great beach front location but not far from an allnight party town if that is what you want. Puerto Banus is also lovely to walk round during the day. Great bars and restaurants and of course the famous cars and boats! We had a bad experience getting from the airport to the hotel using a company we had booked ourselves so we used the hotel's private transfer service back to the airport which was very professional. Wish we'd used it both ways. We had an amazing time at this hotel and will definitely go back.
Genuine Expedia guest review
Other trip Aug 20, 2013
Heidi
GB
4.0 / 5Excellent
"Ideal located hotel"
Ideal hotel for a girls weekend away, but be prepared that its a bit of a walk to Banus Marina so recommend a cab which will cost no more than 7 euros. Nice swimming pool with plenty of beds available and large complimentary towels. Champagne Bar is nice for per dinner drinks, just very quiet - there were only ever one other group there when we were and it closes at 12am. Overall experience was good and I will stay at this hotel again.
Genuine Expedia guest review
Other trip Aug 19, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great seaviews .Handy toiletries.Clean."
I enjoyed a 1week stay in this Hotel from 2nd to 9th Aug 2013. Check in was quick.There were problems with the first room although the view of the sea,pool were amazing. I was quickly offered and moved to a freshly decorated room with new furniture. There was a comfortable furnished balcony with sea and beach views and this had a canopy cover you could adjust to suit yourself for sun or shade. The Hotel was as expected for a five star. My room was cleaned thoroughly, floors were brushed and mopped, balcony and room dusted, bin emptied and the bed was changed every day. Sheets were white best quality cotton. In the bathroom there was a range of shampoo,conditioner,body milk, soap and a constant supply of towels, even new toothbrushes. Fantastic hairdryer. I have never experienced air conditioning as good as this.Outside was 35 -40 degrees and room was chilled, just as I had set it.Good fridge big enough for your own things.The bed was comfortable and I felt safe in this hotel The Hotel Manager Victor is very professional with a large team of staff who were efficient and pleasant, all polite, attentive and want to please. The lifeguard/pool attendant deserves a mention, he is very helpful and moves beds and shades for you.The pool is a good size, very well maintained.The beach is private and clean.An attendant provides you with a large beach towel for your sunbed. Poolside snack meals are good,quickly made and adequate.Kids menu also. Board walk to Puerto Banus 20min
Genuine Expedia guest review
Other trip Aug 14, 2013
Ann
GB
4.0 / 5Excellent
"Great Hotel"
Very nice hotel. Perfect for relaxing! Would defo stay here again.
Genuine Expedia guest review
Other trip Aug 8, 2013
Cal
GB
1.0 / 5Poor
"Absolute disgrace"
It's a load of rubbish! Why have you got hotels like this on Expedia. This hotel is a disgrace to Expedia.
Genuine Expedia guest review
Other trip Aug 3, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel for everyone."
One of the best hotels we have stayed in, a genuine 5 star experience.
Genuine Expedia guest review
Other trip Jul 26, 2013
David
GB
3.0 / 5Good
"Good Location"
Location excellent. Hotel not a 5 *. Needs decorating. Staff very slow and unhelpful. Drinks very expensive.
Genuine Expedia guest review
Other trip Jul 17, 2013
Smith
GB
4.0 / 5Excellent
"Great location"
Great location situated right on the beach and close to the port. The only downside was the furniture could have been replaced as it was a tad tatty. I am referring to the pool top terrace and hot tub in the deluxe suite. The white couches were very grimy. I would however stay here again but I don't think it's a true 5 star the up keep of the hotel needs more attention.
Genuine Expedia guest review
Other trip Jul 3, 2013
Animal
GB
4.0 / 5Excellent
"Recommend (view was great)"
Had an excellent time in a lovely location. Hotel was comfortable and pleasant. Staff all approachable and helped with any request. Only downside was hotel a bit tiered and needing spruced up here and there but no complaint. Not five star and this is the reason for marks being middle ground for condition and upkeep. If was charging and listed as a 4 star then marks for condition and up-keep would be hire. All said, would recommend to a friend
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
GB
4.0 / 5Excellent
"Great location"
Hotel front of house is in nice condition and is kept up to date. Our room was a little small but comfortable,Decoration could now do with an update But don't let that put you off. Swimming pool and bar areas are good. Pool area over looks the sea in a elevated position, is a nice view. If you can afford it have a cabana with champagne Reasonable price from £110 euro. Breakfast was included and food quality was good. Question: would we come here again? Answer: yes, will be coming back later in the year.
Genuine Expedia guest review
Other trip Jun 23, 2013
Roger
GB
5.0 / 5Outstanding
"Idyllic Hotel Retreat by the Sea"
If you want a hotel where you go to sleep and wake up to the sound of the sea lapping against the shore then this is the hotel for you. The Guadalpin Banus is a modern hotel in an excellent location where the staff are friendly and more than helpful. I return to this hotel year after year and it never fails to deliver. I have stayed in most of the other hotels in Marbella / Puerta Banus area but the Guadalpin Banus is the hotel I am always drawn back to.
Genuine Hotels.com guest review
3 night romance trip May 23, 2013
Aisling
IE
4.0 / 5Excellent
"Guadalpin banus"
No problem booking in as in previous reviews. Staff very friendly eager to help. Opt for the breakfast, the chef made me the best omelettes and the food was generally on the good side. Stay away from using the mini bar 3.50 euros for a kitkat. I stayed in a suite very good pillows and bed. Room generally excellent but some items need touching up. TV too small but again didn't really use much. 7 euro cab ride into town or a15 min walk along the beach. Area in general upmarket and prices too. Eat at Picasso restaurant absolutely brilliant food for the price.
Genuine Expedia guest review
Other trip May 21, 2013
Shiz
GB
3.0 / 5Good
"Tired and feeling its age?"
Despite being upgraded, the suite was generally tired and overpriced despite the upgrade - the décor is dated and the furniture while OK needs replacement if the hotel is supposed to be a 5*. Random toenail clippings(not mine!) under the coffee table were not a welcome addition. The hotel has several restaurants which were open on a strict schedule. Not sure if the Il Mare Restaurant directly in front of the hotel is related but they serve a bread and butter basket with the meal, without first telling you that it costs a few euro. I didn't order it, I didn't eat any of it and it cost the waiter his tip because his rationale was "it is listed in the menu" well, I didn't look at the bread and butter section, I looked at the seafood section
Genuine Hotels.com guest review
1 night trip Apr 19, 2013
A Traveler
CA
4.0 / 5Excellent
"Great location"
The hotel is designed well and the Junior Suites offer a large balcony with Sea views.
Genuine Hotels.com guest review
7 night trip Apr 5, 2013
kelln
GB
5.0 / 5Outstanding
"Perfect"
Great hotel, we booked a junior suite and was so impressed by the quality of our room that we spent much more time in the room that we planned. The roof terrace which comes as part of the junior suite was stunning, well worth the additional money. Great service from the staff and always attentive and going the extra mile. I have high expectations of hotels and this met all of them. Don't hesitate to book this hotel.
Genuine Expedia guest review
Other trip Apr 9, 2013
Matt
GB
3.0 / 5Good
"Could be better"
The hotel staff just don't understand how to treat guests. Lady receptionist officious and unhelpful when we asked to change room. Breakfast couldn't be served outdoors (one of their great assets) because of insufficient staff, yet some people ignored this and seemed to be served ok. No loungers on the beach (another great asset) - ok, some days the weather wasn't great but it would have been nice to have them on the days the sun did shine. Their Italian restaurant (now closed) on the ground floor had all manner of weeds growing around it outside, and their new restaurant, La Mare, which looked great, didn't have a menu displayed, and was opened with no publicity. The hotel could be great again, it just doesn't seem to run by commercially-aware staff.
Genuine Expedia guest review
Other trip Apr 7, 2013
Scottie
GB
3.0 / 5Good
"Winter in Spain not so hot."
I would not class this hotel as 5 star in comparison to other 5 star hotels that we have stayed in previously.
Genuine Expedia guest review
Other trip Apr 4, 2013
A Traveler
GB
5.0 / 5Outstanding
"best hotel best location."
the comfort and freindlieness of the hotel was welcoming and the food was excellent, also the location for the beach and other facilities is the best,
Genuine Expedia guest review
Other trip Mar 13, 2013
chris
GB
4.0 / 5Excellent
"Decent place"
I stayed for one night on a business trip, the second time I've used the hotel. The business is in administration and there didn't seem to be many guests, but the rooms are well maintained and clean. Various small things weren't quite right - no desk chair in the room, days-old orange juice at breakfast (just like last time), warm rather than boiling water provided to make tea, the bar area not open till lunchtime, meaning there was nowhere convenient to have a meeting during the morning. The staff were mostly pleasant and helpful though and it's right by the beach if that's your thing.
Genuine Hotels.com guest review
2 night trip Feb 27, 2013
A Traveler
GB
2.0 / 5Fair
"Dissaponting, tired 5 star hotel"
Hotel is a tired 5 star hotel in need of refurbishment. Cuisine is mediocre at best
Genuine Expedia guest review
Other trip Feb 17, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nydelig frokost!"
Hadde en Deluxe Junior Suite med jacuzzi på takterrasen. Veldig hyggelige ansatte og veldig fine rom med eget kjøkken, stue og walk-in closet. Terrasen og jacuzzi bærer preg av å være slitt. Badekaret var noe møkkete og det lå noen tomme ølbokser på terrasen, så room service kunne ha vært gjort bedre. Nydelig frokost!
Genuine Hotels.com guest review
1 night trip with friends Jan 8, 2016
A Traveler
NO
5.0 / 5Outstanding
"Agréable escapade en amoureux"
Soleil et déjeuner le rendez vous de chaque matin Escapade amoureuse Séjour relax
Genuine Hotels.com guest review
4 night romance trip Dec 18, 2015
A Traveler
BE
4.0 / 5Excellent
Som helhet bra. Tycker dock inte om att hotellet skulle ha betalt för ett rum när vi skulle checka ut trots att vi hade förbetalt rummen! Om det är en kommunikationsmiss mellan hotellet och hotels.com vet jag inte. Vi upplevde det som otrevlig stämmning och hotellet hotade med att tillkalla polis om vi inte betalde för rummet en gång till. På morgonen när vi skulle åka så var det ok trots allt att åka utan att vi behövde betala för ett rum. Vi fick visa upp vår bokningsbekräftelse från hotels.com att det var förbetalt. Gillar heller inte att hotellet försökte ta betalt för parkering i hotellets parkeringsgarage för 4st nätter. Vi nyttjade endast en natts parkering övrig tid parkerade vi på allmän plats
Genuine Hotels.com guest review
4 night trip with friends Nov 21, 2015
Tommy
SE
4.0 / 5Excellent
"Fint 4+ hotel"
Super godt hotel
Genuine Hotels.com guest review
6 night trip Nov 22, 2015
A Traveler
DK
4.0 / 5Excellent
"まずます快適です"
ジュニアスイートに宿泊しました。テラスが広く、お部屋もソファー、ダイニングテーブル、キッチンとあり十二分な広さでした。バスタブはジャグジーでしたが、水回りの老朽化が目に付き少々不潔なほどでした。眺望していないだったので、隣のアパートビューでした。海ビューに指定しなかったのが少々残念です。ロビー、朝食レストランはせまく4つ星程度です。
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
A Traveler
JP
5.0 / 5Outstanding
"super hotel met privéstrand met wifi"
super ligging, ontbijt aan boulevard met zicht op zee prachtige kamer met terras met zicht op zwembad en zijdelings zicht op zee. zelfs wifi op privé-strand!!!
Genuine Hotels.com guest review
4 night romance trip Nov 8, 2015
bavo
BE
5.0 / 5Outstanding
"Ik kom steeds tevreden terug."
Wederom een geslaagd verblijf! Heerlijk ontbijt!!! Het hotel heeft m.i. wel een opfrisbeurt nodig, maar daar zijn ze volop mee bezig. Schitterende locatie.
Genuine Hotels.com guest review
3 night romance trip Nov 8, 2015
David
BE
5.0 / 5Outstanding
обязательно еще раз вернусь в этот отель!!!! очень дружелюбный и внимательный персонал. очень вкусная кухня! спасибо огромное за доставленное удовольствие)))))
Genuine Hotels.com guest review
2 night business trip Nov 4, 2015
Yulia
RU
4.0 / 5Excellent
"Det mesta bra!"
Vi hade bokat 15 dagar på hotellet. Genomgående är det ett bra hotell även om det är på gränsen till behov av renovering. Det börjar bli slitet på många håll...Det enda som inte fungerade var room servicen samt frukosten några gånger. Man kom med fel saker, det tog lång tid och dom som kom förstod inte engelska. Här behövs en uppgradering på vad service, korrekthet och snabbhet är. Annars kan vi rekommendera hotellet då det fungerade bra. ligger bra, bra strand och bra frukost (även om viss personal på frukosten skulle valt ett annat yrke...)
Genuine Hotels.com guest review
14 night romance trip Oct 12, 2015
Greger
SE
4.0 / 5Excellent
"Dejligt hotel direkte til vandet !"
Dejligt hotel direkte til vandet, lidt mystisk område, men gangsti langs vandet til byen ! Selv fik jeg et meget lille værelse, men mine venner fik en stor suite med altan og tagterrasse med spa !
Genuine Hotels.com guest review
2 night trip with friends Oct 14, 2015
Henrik
DK
3.0 / 5Good
"Hotel na praia..... Pé na areia...."
Hotel com Localizacao Perfeita..... Mas uma pena... Hotel muito mal conservado com certeza a anos sem manutenção.....
Genuine Hotels.com guest review
3 night romance trip Oct 12, 2015
Carlos
BR
4.0 / 5Excellent
"Heerlijk hotel direct aan het strand"
Guadalpin is een heerlijk hotel direct aan het strand, op loopafstand van het gezellige centrum van Puerto Banus. Zeer vriendelijk personeel, vooral de receptie. Mooie kamers met enorm ruime balkons met zitje en loungebank (superior room with view). Goed ontbijtbuffet met voor ieder wat wils. Mooi zwembad met ligbedden en handdoekservice. Wij hebben het hier prima naar ons zin gehad.
Genuine Expedia guest review
Other trip Oct 16, 2015
Petra
NL
4.0 / 5Excellent
"Volvería"
Excelente ubicación aunque complicado para llegar. Muy bien la atención de la gente aunque llevaría los tragos pedidos ebb el bar de playa hasta las reposeras. Desayuno excelente.
Genuine Hotels.com guest review
1 night romance trip Oct 7, 2015
maximiliano
ES
3.0 / 5Good
"Reiser tilbake"
Stort pluss med egen strand. Litt skuffet da det stod jeg skulle ha utsikt, så rett inn i ett telt ved bassenger hvor de hadde spa behandlinger. Litt dårlig luft på rommet. Ellers meget bra hotel
Genuine Hotels.com guest review
6 night trip Sep 20, 2015
Agnes
NO
5.0 / 5Outstanding
"Great stay"
Premium Hotel right on the beach with excellent restaurants included in the half board! Just perfect for a relaxed time by the sea between golf rounds.
Genuine Hotels.com guest review
3 night romance trip Sep 23, 2015
Per
SE
5.0 / 5Outstanding
Fantastisk sted med dejlige faciliteter. God mad og godt personale
Genuine Expedia guest review
Other trip Sep 9, 2015
A Traveler
DK
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