"Winter in Spain not so hot."
I would not class this hotel as 5 star in comparison to other 5 star hotels that we have stayed in previously.Genuine Expedia guest review
"best hotel best location."
the comfort and freindlieness of the hotel was welcoming and the food was excellent, also the location for the beach and other facilities is the best,Genuine Expedia guest review
I stayed for one night on a business trip, the second time I've used the hotel. The business is in administration and there didn't seem to be many guests, but the rooms are well maintained and clean. Various small things weren't quite right - no desk chair in the room, days-old orange juice at breakfast (just like last time), warm rather than boiling […] water provided to make tea, the bar area not open till lunchtime, meaning there was nowhere convenient to have a meeting during the morning. The staff were mostly pleasant and helpful though and it's right by the beach if that's your thing. Read moreGenuine Hotels.com guest review
"Dissaponting, tired 5 star hotel"
Hotel is a tired 5 star hotel in need of refurbishment. Cuisine is mediocre at bestGenuine Expedia guest review
what a brilliant hotel trip advisor rating of 3.5 is just so wrong Either other hotel slagging it off or family with attitude this is such a lovely hotel with fab staff and facilities chose the superior junior suite...what a treatGenuine Expedia guest review
"5 star fit for all the family"
Enjoyed stay in very pleasant surroundings. Facilities excellent but most not in use due to time of year. Staff and front of house team could not do enough, location is good and central but for a short walk along the beach not town. Pity we did not visit in season to experience the full 5 star service.Genuine Expedia guest review
"Good family hotel"
Great location, right on the beach and close to Puerto Banus. Hotel needs updating and would say it is more of a 4 Star rather than 5 Star hotel. However it is very clean and staff are friendly and helpful. Quite hard to find if driving, especially as the name of the road the hotel is on does not exist on Google maps!Genuine Expedia guest review
"Wonderful Luxurious Stay at this hotel"
You can not get to this hotel from Malaga with TomTom Satnav or Google maps. Both try to direct you down Av de Lola Flores which is a Pedestrian Avenue. There is another route from the San Pedro exit but there were so many turns that we found it easier to go up 3 miles to the Estapona exit then loop back, the TomTom then directed us correctly from there. […] The turn is in front of a garage and runs down beside what looks like a derelict area, don't let this put you off. We booked the Junior Suite with Jacuzzi and had sea views which were lovely. We were given room 403. The suite was clean, tidy and very spacious with loads of storage and a handy kitchenette. Kitchenette was nicely fitted with most everything you need. Two terraces, both upper and lower terraces came with lounges and dining tables, the top terrace with a Jacuzzi which was filled, clean and warm on our arrival. Our room included breakfast which was a buffet breakfast in the Lorea restaurant and I simply can not fault the breakfast as the eggs are cooked to order and there were massive selections of fruits, cheeses, meats, cereals, pastries, etc. This hotel appears to offer budget rooms as well as luxury rooms. I can't speak for the budget rooms but our Junior Suite with Jacuzzi was everything we had hoped it would be. Overall I was very pleased with my stay. We certainly found the staff very friendly and extremely helpful. I would definitely return to this hotel. Read moreGenuine Expedia guest review
"Great Location in Puerto Banus"
Great location right on the beach. Lovely rooms and balconies, standard a bit small but still worth the stay. Lots of variety at breakfast which can be taken outside opposite the beach. Comfortable pool area, all very clean. 5 mins walk to the marina in Puerto Banus. This is my second stay, would definitely recommend.Genuine Hotels.com guest review
Only here for 2 nights, but found the hotel and facilities good. It's location on the beach is fantastic, lovely pool area and comfortable rooms.Genuine Expedia guest review
"Great base for short break"
Really nice short break- main quibble was possibly not 5* levels of attentiveness from staff- otherwise lovely room (junior suite) excellent breakfasts and nice location on the seafront.Genuine Expedia guest review
Stayed for 3 nights, upgraded to one of the suites for one night, loved the room, the standard rooms were equally good, excellent service, friendly staff, excellent breakfast buffet. Definitely going back againGenuine Expedia guest review
"secluded and relaxing"
beautiful hotel a bit out but fantastic if you want ot kick backGenuine Hotels.com guest review
""What a great find ""
We stayed in the Guadalpin for three nights and have to say we were delighted with all that the hotel had to offer Having read reviews on a very popular trip website after booking we were unsure. Can I say that the reviews are unfair if not a little suspicious ( could be a competitor ) We stayed in a standard double room which had a side sea view. […] It was more than adequate,well equipped and of ample size We did view a suite that had a roof top jacuzzi. We decided that this would be our room of choice on our next visit The restaurant is of a very nice quality and the staff have a tendency to serve your every need without being intrusive The pool is a very pleasant area to spend a few hours during the day The bar has a relaxing ambience In all we would recommend a stay at this hotel and it's location to Puerto Banus ( about a 20 min leisurely walk ) is very advantageous Happy Holidays Read moreGenuine Expedia guest review
We stayed here for 10 days recently in a small suite - this was very well appointed and well maintained. Breakfast was great.. Hotel was in a beach location and was only a short walk to Puerto Banus. I would definately return.Genuine Expedia guest review
"Great hotel for everyone!"
A lovely hotel in a good location, only ten minutes walk into the town. The breakfast buffet is superb, with a great selection and an excellent freshly cooked-to-order egg bar. The hotel has it's own area on the beach with free sun beds and beach service. But if you prefer the pool, it has a great pool with plenty of sunbeds! Fresh beach towels are […] also provided every day. A very enjoyable and relaxing stay - especially after the massage by the pool! Read moreGenuine Expedia guest review
Nice hotel, nice pool, close to beach and short walk to restaurants. Standard hotel rooms a bit small though.Genuine Hotels.com guest review
"Good stay, would recommend."
Was really good experience, breakfast was also very nice so worth getting. Location also very good not far from Puerto banus which is the main area. Looked very good in comparision to the other hotels nearby. Swimming pool was clean. Staff were friendly. Overall a good experience.Genuine Expedia guest review
"Exceeded expectation, would recommend!"
Having seen some of the less glowing reports about this hotel, I admit to being a little anxious before our stay but have to say I was pleasantly surprised, hence my reason for doing the review, I do not normally bother. Having visited Puerto Banus twice before, the Guadalpin was the best out of the accommodation we have stayed at previously. It was […] immaculately clean and well maintained (except for the ceiling of the changing room shower hence the 4 rating but really just being picky). We were very pleased with our cabin room, perfect for our first getaway without our children and although without the best direct view in the world, had a lovely side view of the sea and a great, decked balcony complete with chaise longue! Excellent location, lovely pool and beach and very close to Banus. Would recommend a taxi home in the evenings as too dark along the beach path at night. Staff too were helpful in making good recommendatons and reservations for dinner. Very enjoyable. Read moreGenuine Expedia guest review
"Fantastic, Superb, Friendly , Grat Location"
Great Friendly service, topfloor suite was a great choice , concierce and checkin staff brilliant, breakafast service fantastic, great location, only a little in need of redecoration, but the configuration and general idea of the hotel very good. also new Massage center with super therapists well recommended, Thank you!Genuine Expedia guest review
"Now a 3*"
5 years ago - my last visit - this was a really nice hotel. To be fair,it still is a nice hotel......but it has just lost it's edge. Location remains it's best asset but it simply needs freshening up - a fresh coat of paint would dramatically increase it's impact and more attention to detail would elevate the look and feel. The staff are really nice […] but they need to employ just a few more - more staff for cleaning and polishing the floors more regularly and keeping on top of the glass windows,doors and tables in the key areas - eg reception,restaurant etc. I do not understand why they dont buy some fresh fruit and flowers and maybe get some fragrant floor cleaning products (Fabreeze etc) Easy fixes like that create a more luxurious and clean feel to the place.The patio areas in the rooms seem neglected (dust and leaves on the furniture) although the rooms themselves are clean and relatively modern.A small investment would dramatically improve things - almost back to how they were....... Read moreGenuine Hotels.com guest review
beautiful situation overlooking the beach; very comfortable rooms and the staff were friendly and helpful. would highly recommend it for couples particuarly.... mid june and there were plenty of sunbeds .... excellent hotelGenuine Expedia guest review
"the room was too small for the double delux"
nice swimimg pool room service was fine a bit slow though breakfast alright i guess spain is different to luxury holidays when you get amazing breakfast bar in overal polite staffGenuine Expedia guest review
We booked for five nights. This was our second stay at this hotel after visiting four years ago for a birthday celebration. The standard room we booked was clean, functional and very quiet (not a pool or sea view but we didn't mind).Tea and coffee making facilities would have been a nice touch but there was a mini bar, double sink bathroom and effective […] air conditioning. The staff were extremely helpful and friendly and we had no major issues or complaints. The pool area was very nice with new sun loungers and a cool 'swim up' bar. The breakfast was excellent with a massive choice for all tastes. Eating and drinking in the hotel is expensive (5* prices) but we found the spirit measures were extremely generous (hurrah!) Read moreGenuine Expedia guest review
"dont pay beforehand"
Was taken advantage of due to paying in advance. Reception staff were only interested in extorting upgrade charges hence we got a very bad room even when we asked to be changed after three days the new room was just as bad with a bad smell. The reception girl was constantly negotiating with customers on upgrades and you were left waiting if you needed […] to talk to them. We noticed that there were plenty of better rooms left vacent.Thought this was very mean spirited. Would not stay there again on principle. The bad rooms werent cheap. Read moreGenuine Hotels.com guest review
"VERY DISAPPOINTING IN MOST WAYS"
NOT 5 STAR.... Initial room I was given was small, grubby and most lights not working. There was no full length mirror and the dividing door was not sound proofed, I could hear everything from the adjoining room. Room not of a 5 star standard at all. Breakfast very poor, stale looking food. Reception not always manned, room service phone not answered. […] Reception area grubby and also beach front very grubby and unattractive, without any service and certainly not resembling a 5 star hotel. Read moreGenuine Expedia guest review
We stayed for three nights in late March. The Port was very quiet on Thursday night but picked up a little on Friday and Saturday. To us, there are still too many places charging too much for the product and service they areoffering. This includes the Guadalpin. It is a nice hotel in a nice setting on the beach but in the current environment is charging […] too much. This could explain why the restaurant and bars were very quiet. Read moreGenuine Hotels.com guest review
"Gran Hotel Guadalpin"
having read the reviews after booking we arrived with some trepidation. The service & our room were excellent. It was no more than a very pleasant 10 stroll into Port Banus. Our romm a had an uninterupted sea iew & although it was December the pool looked very inviting. We would highly recomend the hotel & services provided.Genuine Hotels.com guest review
"Gymnasium at Gran Hotel Guadalpin Banus"
A contributory reason for us booking this hotel was that it had a gym. However the gym was inadequate. It only had machines for leg exercises. There was a small number of free weights. There were no upper body machines at all. In fact my legs are fine. What I personally wanted was to exercise my back, chest, shoulders, biceps and triceps and I could […] not do this during my stay. The room with the gym in was too small, everything was too close together, the two running machines were broken and one of the two cycling machines was broken. Nothing was repaired during my stay. In addition the lock on our patio sliding window was broken and so we were not secure. We reported this but it was not fixed during our stay. Read moreGenuine Hotels.com guest review
"No longer worthy of its 5 stars."
This once lovely hotel has really gone downhill. Its sister hotel in Marbella has closed for good and I feel sure it's only a matter of time before the same happens here. There are very few staff, and apparently even they haven't been paid for months, the pool bar is no longer open, no-one to man it. The rooms were dirty and in general it was like a […] sinking ship. Very sad as it was once superb. Read moreGenuine Hotels.com guest review
"The worst 5 stars I've ever seen"
If you go to this hotel, you should completely forget of having Internet, it simply does not work, even though the signal in the room is perfect. Settings of the whole system do not let Windows based computers to enter internet. iPhones and apple pc can enter the net from time to time, but connection never lasts for ore than 30 minutes. If you ask for […] fresh orange juice, they will bring you a powder mixed with water and ice in it, so that you feel the difference less... Read moreGenuine Hotels.com guest review
"Flott rom og bra beliggenhet"
Flott rom med fantastisk terrasse på taket og herlig utsiktGenuine Hotels.com guest review
God morgen madGenuine Hotels.com guest review
"fint hotell nära stranden"
ett fint hotell som tyvärr börjar bli lika slitet som personalen. Trasiga eluttag och en del andra småsaker som inte fungerar tillfredsställande. När vi ville ha påfyllning av vatten till vår minibar kunde det inte ske kvällstid utan vi skulle tvingas beställa roomservice! Wifi fungerade inte i vårt rum och vi fick vänta två dagar innan vi fick en extra […] router. Personalen (förutom vid frukosten) var ointresserad av att ge service. Read moreGenuine Expedia guest review
マラガからは高速バスでマルベーリャまで1時間弱。バスターミナルからタクシーで１０分ほど。 とても静かな高級リゾート地でした。 ホテルで全て完結しますが、街までは海沿いを歩いて15分ほどなので夜は街で食事をしました。 ガイドブックどおり高級車が街にはたくさん並び 高級ブランド店もズラリ ゆっくりホテルで休んでプールサイドで本を読むという日々でした。 フロントにはツアーコンダクターが常駐しているのでジブラルタルにも行ってみました。Genuine Expedia guest review
Es el mejor hotel de Puerto Banús si se quiere estar sobre la playa y cerca del centro y puerto de la ciudad a la cual se llega caminando con facilidad.Genuine Hotels.com guest review
We had a really pleasant stay at Gran Hotel Guadalpin Banus!Genuine Hotels.com guest review
"Fantastisk hotell på stranden!"
Bodde på dette hotellet i midten av juni 2014, og oppholdet var supert! Hyggelig personale, fantastisk frokost og deilig med egen strand med tilhørende solsenger og strandhåndklær.Genuine Expedia guest review
"Luxushotel in bester Lage"
Großes Hotel, toller Pool, poolbar, das Frühstück ist der Wahnsinn. Jaccuzzi Suite auf dem Dach mit mega Ausblick, riesengroß und perfekt für eine Party.Genuine Expedia guest review
"top Hotel puerto Banus"
Angenehm am Rande von Puerto Banus am Strand. tolles Hotel mit einem tollen Ausblick. wir hatten die Suite mit Terrasse und whirlpool. zum chillen und feiern auch mit mehr Leuten TOP. Zu fuss in knapp 15min. am Hafen von Puerto Banus. ein Muss: La sala Beach => tolles Ambiente zum Abend Essen.Genuine Expedia guest review
"schoenes hotel direkt am strand..................."
essen und drinken einem 5 sterne hotel nicht würdigGenuine Expedia guest review
ХорошийGenuine Hotels.com guest review
"super hotel med rolig atmosfære"
vi havde 8 perfekte dage på hotellet. min kone har cyliaki, men personalet vidste alt om håndteringen af denne og havde sågar special brød i restauranten til hende. Personalet var super service minded og rimeligt engelsktalende. hvis man gerne vil lidt rundt skal man leje en bil. det er bestemt et hotel der skal prøves en anden gang. iøvrigt masser […] af muligheder for golf i nærhenden Read moreGenuine Expedia guest review
Et skønt hotel i gå afstand til Puerto Banus. Hotellet trænger enkelte steder til en kærlig hånd, men er ellers meget lækkert. Pga. den tidlige årstid var ikke alt på hotellet åbent og swimmingpoolen meget kold. Det er 3 gang vi er der. Personalet er utrolig servicemindede.Genuine Hotels.com guest review
"Fantastiskt fint läge. Frukosten var underbar!"
verkligen att rekommendera!Genuine Hotels.com guest review
"Nicely located, hard beds!, good service"
The junior suite was very spacious and it was a nice room and a nice hotel. The only negative thing, which naturally is subject to personal opinions, is that the beds was a touch too hard. The breakfast was nice even though we did stay before the peak season had started i.e. before the hotel is fully staffed. Service overall was great.Genuine Hotels.com guest review
HOTEL NON VALE PIU DI 3*** UNA SOLA COSA POSITIVA LA POSIZIONE E LA SPIAGGIA. PER IL RESTO =0.Genuine Expedia guest review
Flotte suite.gode senger, hyggekig betjening.kommer tilbake. AnbefalesGenuine Hotels.com guest review
"Everything GREAT except DISASTER beds!!!"
Aside from not getting one night's full sleep due to "rock" hard beds, Everything else was great.Genuine Hotels.com guest review
"Enrspicht nicht einem 5 Sterne Hotel"
Das Hotel muss dringend saniert und in vielen Bereichen dem Standart angepasst werden. Der Fittnessbereich ist ein Abstellraum und kann von seiner Ausstattung und Sauberkeit nicht empfohlen werden. Das Frühstück ist gerade so hinnehmbar.Genuine Expedia guest review
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