Great location situated right on the beach and close to the port. The only downside was the furniture could have been replaced as it was a tad tatty. I am referring to the pool top terrace and hot tub in the deluxe suite. The white couches were very grimy. I would however stay here again but I don't think it's a true 5 star the up keep of the hotel […] needs more attention. Read moreGenuine Expedia guest review
"Recommend (view was great)"
Had an excellent time in a lovely location. Hotel was comfortable and pleasant. Staff all approachable and helped with any request. Only downside was hotel a bit tiered and needing spruced up here and there but no complaint. Not five star and this is the reason for marks being middle ground for condition and upkeep. If was charging and listed as a 4 […] star then marks for condition and up-keep would be hire. All said, would recommend to a friend Read moreGenuine Expedia guest review
Hotel front of house is in nice condition and is kept up to date. Our room was a little small but comfortable,Decoration could now do with an update But don't let that put you off. Swimming pool and bar areas are good. Pool area over looks the sea in a elevated position, is a nice view. If you can afford it have a cabana with champagne Reasonable price […] from £110 euro. Breakfast was included and food quality was good. Question: would we come here again? Answer: yes, will be coming back later in the year. Read moreGenuine Expedia guest review
"Idyllic Hotel Retreat by the Sea"
If you want a hotel where you go to sleep and wake up to the sound of the sea lapping against the shore then this is the hotel for you. The Guadalpin Banus is a modern hotel in an excellent location where the staff are friendly and more than helpful. I return to this hotel year after year and it never fails to deliver. I have stayed in most of the other […] hotels in Marbella / Puerta Banus area but the Guadalpin Banus is the hotel I am always drawn back to. Read moreGenuine Hotels.com guest review
No problem booking in as in previous reviews. Staff very friendly eager to help. Opt for the breakfast, the chef made me the best omelettes and the food was generally on the good side. Stay away from using the mini bar 3.50 euros for a kitkat. I stayed in a suite very good pillows and bed. Room generally excellent but some items need touching up. TV […] too small but again didn't really use much. 7 euro cab ride into town or a15 min walk along the beach. Area in general upmarket and prices too. Eat at Picasso restaurant absolutely brilliant food for the price. Read moreGenuine Expedia guest review
"Tired and feeling its age?"
Despite being upgraded, the suite was generally tired and overpriced despite the upgrade - the décor is dated and the furniture while OK needs replacement if the hotel is supposed to be a 5*. Random toenail clippings(not mine!) under the coffee table were not a welcome addition. The hotel has several restaurants which were open on a strict schedule. […] Not sure if the Il Mare Restaurant directly in front of the hotel is related but they serve a bread and butter basket with the meal, without first telling you that it costs a few euro. I didn't order it, I didn't eat any of it and it cost the waiter his tip because his rationale was "it is listed in the menu" well, I didn't look at the bread and butter section, I looked at the seafood section Read moreGenuine Hotels.com guest review
The hotel is designed well and the Junior Suites offer a large balcony with Sea views.Genuine Hotels.com guest review
Great hotel, we booked a junior suite and was so impressed by the quality of our room that we spent much more time in the room that we planned. The roof terrace which comes as part of the junior suite was stunning, well worth the additional money. Great service from the staff and always attentive and going the extra mile. I have high expectations of […] hotels and this met all of them. Don't hesitate to book this hotel. Read moreGenuine Expedia guest review
"Could be better"
The hotel staff just don't understand how to treat guests. Lady receptionist officious and unhelpful when we asked to change room. Breakfast couldn't be served outdoors (one of their great assets) because of insufficient staff, yet some people ignored this and seemed to be served ok. No loungers on the beach (another great asset) - ok, some days the […] weather wasn't great but it would have been nice to have them on the days the sun did shine. Their Italian restaurant (now closed) on the ground floor had all manner of weeds growing around it outside, and their new restaurant, La Mare, which looked great, didn't have a menu displayed, and was opened with no publicity. The hotel could be great again, it just doesn't seem to run by commercially-aware staff. Read moreGenuine Expedia guest review
"Winter in Spain not so hot."
I would not class this hotel as 5 star in comparison to other 5 star hotels that we have stayed in previously.Genuine Expedia guest review
"best hotel best location."
the comfort and freindlieness of the hotel was welcoming and the food was excellent, also the location for the beach and other facilities is the best,Genuine Expedia guest review
I stayed for one night on a business trip, the second time I've used the hotel. The business is in administration and there didn't seem to be many guests, but the rooms are well maintained and clean. Various small things weren't quite right - no desk chair in the room, days-old orange juice at breakfast (just like last time), warm rather than boiling […] water provided to make tea, the bar area not open till lunchtime, meaning there was nowhere convenient to have a meeting during the morning. The staff were mostly pleasant and helpful though and it's right by the beach if that's your thing. Read moreGenuine Hotels.com guest review
"Dissaponting, tired 5 star hotel"
Hotel is a tired 5 star hotel in need of refurbishment. Cuisine is mediocre at bestGenuine Expedia guest review
what a brilliant hotel trip advisor rating of 3.5 is just so wrong Either other hotel slagging it off or family with attitude this is such a lovely hotel with fab staff and facilities chose the superior junior suite...what a treatGenuine Expedia guest review
"5 star fit for all the family"
Enjoyed stay in very pleasant surroundings. Facilities excellent but most not in use due to time of year. Staff and front of house team could not do enough, location is good and central but for a short walk along the beach not town. Pity we did not visit in season to experience the full 5 star service.Genuine Expedia guest review
"Good family hotel"
Great location, right on the beach and close to Puerto Banus. Hotel needs updating and would say it is more of a 4 Star rather than 5 Star hotel. However it is very clean and staff are friendly and helpful. Quite hard to find if driving, especially as the name of the road the hotel is on does not exist on Google maps!Genuine Expedia guest review
"Wonderful Luxurious Stay at this hotel"
You can not get to this hotel from Malaga with TomTom Satnav or Google maps. Both try to direct you down Av de Lola Flores which is a Pedestrian Avenue. There is another route from the San Pedro exit but there were so many turns that we found it easier to go up 3 miles to the Estapona exit then loop back, the TomTom then directed us correctly from there. […] The turn is in front of a garage and runs down beside what looks like a derelict area, don't let this put you off. We booked the Junior Suite with Jacuzzi and had sea views which were lovely. We were given room 403. The suite was clean, tidy and very spacious with loads of storage and a handy kitchenette. Kitchenette was nicely fitted with most everything you need. Two terraces, both upper and lower terraces came with lounges and dining tables, the top terrace with a Jacuzzi which was filled, clean and warm on our arrival. Our room included breakfast which was a buffet breakfast in the Lorea restaurant and I simply can not fault the breakfast as the eggs are cooked to order and there were massive selections of fruits, cheeses, meats, cereals, pastries, etc. This hotel appears to offer budget rooms as well as luxury rooms. I can't speak for the budget rooms but our Junior Suite with Jacuzzi was everything we had hoped it would be. Overall I was very pleased with my stay. We certainly found the staff very friendly and extremely helpful. I would definitely return to this hotel. Read moreGenuine Expedia guest review
"Great Location in Puerto Banus"
Great location right on the beach. Lovely rooms and balconies, standard a bit small but still worth the stay. Lots of variety at breakfast which can be taken outside opposite the beach. Comfortable pool area, all very clean. 5 mins walk to the marina in Puerto Banus. This is my second stay, would definitely recommend.Genuine Hotels.com guest review
Only here for 2 nights, but found the hotel and facilities good. It's location on the beach is fantastic, lovely pool area and comfortable rooms.Genuine Expedia guest review
"Great base for short break"
Really nice short break- main quibble was possibly not 5* levels of attentiveness from staff- otherwise lovely room (junior suite) excellent breakfasts and nice location on the seafront.Genuine Expedia guest review
Stayed for 3 nights, upgraded to one of the suites for one night, loved the room, the standard rooms were equally good, excellent service, friendly staff, excellent breakfast buffet. Definitely going back againGenuine Expedia guest review
"secluded and relaxing"
beautiful hotel a bit out but fantastic if you want ot kick backGenuine Hotels.com guest review
""What a great find ""
We stayed in the Guadalpin for three nights and have to say we were delighted with all that the hotel had to offer Having read reviews on a very popular trip website after booking we were unsure. Can I say that the reviews are unfair if not a little suspicious ( could be a competitor ) We stayed in a standard double room which had a side sea view. […] It was more than adequate,well equipped and of ample size We did view a suite that had a roof top jacuzzi. We decided that this would be our room of choice on our next visit The restaurant is of a very nice quality and the staff have a tendency to serve your every need without being intrusive The pool is a very pleasant area to spend a few hours during the day The bar has a relaxing ambience In all we would recommend a stay at this hotel and it's location to Puerto Banus ( about a 20 min leisurely walk ) is very advantageous Happy Holidays Read moreGenuine Expedia guest review
We stayed here for 10 days recently in a small suite - this was very well appointed and well maintained. Breakfast was great.. Hotel was in a beach location and was only a short walk to Puerto Banus. I would definately return.Genuine Expedia guest review
"Great hotel for everyone!"
A lovely hotel in a good location, only ten minutes walk into the town. The breakfast buffet is superb, with a great selection and an excellent freshly cooked-to-order egg bar. The hotel has it's own area on the beach with free sun beds and beach service. But if you prefer the pool, it has a great pool with plenty of sunbeds! Fresh beach towels are […] also provided every day. A very enjoyable and relaxing stay - especially after the massage by the pool! Read moreGenuine Expedia guest review
Nice hotel, nice pool, close to beach and short walk to restaurants. Standard hotel rooms a bit small though.Genuine Hotels.com guest review
"Good stay, would recommend."
Was really good experience, breakfast was also very nice so worth getting. Location also very good not far from Puerto banus which is the main area. Looked very good in comparision to the other hotels nearby. Swimming pool was clean. Staff were friendly. Overall a good experience.Genuine Expedia guest review
"Exceeded expectation, would recommend!"
Having seen some of the less glowing reports about this hotel, I admit to being a little anxious before our stay but have to say I was pleasantly surprised, hence my reason for doing the review, I do not normally bother. Having visited Puerto Banus twice before, the Guadalpin was the best out of the accommodation we have stayed at previously. It was […] immaculately clean and well maintained (except for the ceiling of the changing room shower hence the 4 rating but really just being picky). We were very pleased with our cabin room, perfect for our first getaway without our children and although without the best direct view in the world, had a lovely side view of the sea and a great, decked balcony complete with chaise longue! Excellent location, lovely pool and beach and very close to Banus. Would recommend a taxi home in the evenings as too dark along the beach path at night. Staff too were helpful in making good recommendatons and reservations for dinner. Very enjoyable. Read moreGenuine Expedia guest review
"Fantastic, Superb, Friendly , Grat Location"
Great Friendly service, topfloor suite was a great choice , concierce and checkin staff brilliant, breakafast service fantastic, great location, only a little in need of redecoration, but the configuration and general idea of the hotel very good. also new Massage center with super therapists well recommended, Thank you!Genuine Expedia guest review
"Now a 3*"
5 years ago - my last visit - this was a really nice hotel. To be fair,it still is a nice hotel......but it has just lost it's edge. Location remains it's best asset but it simply needs freshening up - a fresh coat of paint would dramatically increase it's impact and more attention to detail would elevate the look and feel. The staff are really nice […] but they need to employ just a few more - more staff for cleaning and polishing the floors more regularly and keeping on top of the glass windows,doors and tables in the key areas - eg reception,restaurant etc. I do not understand why they dont buy some fresh fruit and flowers and maybe get some fragrant floor cleaning products (Fabreeze etc) Easy fixes like that create a more luxurious and clean feel to the place.The patio areas in the rooms seem neglected (dust and leaves on the furniture) although the rooms themselves are clean and relatively modern.A small investment would dramatically improve things - almost back to how they were....... Read moreGenuine Hotels.com guest review
beautiful situation overlooking the beach; very comfortable rooms and the staff were friendly and helpful. would highly recommend it for couples particuarly.... mid june and there were plenty of sunbeds .... excellent hotelGenuine Expedia guest review
"the room was too small for the double delux"
nice swimimg pool room service was fine a bit slow though breakfast alright i guess spain is different to luxury holidays when you get amazing breakfast bar in overal polite staffGenuine Expedia guest review
We booked for five nights. This was our second stay at this hotel after visiting four years ago for a birthday celebration. The standard room we booked was clean, functional and very quiet (not a pool or sea view but we didn't mind).Tea and coffee making facilities would have been a nice touch but there was a mini bar, double sink bathroom and effective […] air conditioning. The staff were extremely helpful and friendly and we had no major issues or complaints. The pool area was very nice with new sun loungers and a cool 'swim up' bar. The breakfast was excellent with a massive choice for all tastes. Eating and drinking in the hotel is expensive (5* prices) but we found the spirit measures were extremely generous (hurrah!) Read moreGenuine Expedia guest review
"dont pay beforehand"
Was taken advantage of due to paying in advance. Reception staff were only interested in extorting upgrade charges hence we got a very bad room even when we asked to be changed after three days the new room was just as bad with a bad smell. The reception girl was constantly negotiating with customers on upgrades and you were left waiting if you needed […] to talk to them. We noticed that there were plenty of better rooms left vacent.Thought this was very mean spirited. Would not stay there again on principle. The bad rooms werent cheap. Read moreGenuine Hotels.com guest review
"VERY DISAPPOINTING IN MOST WAYS"
NOT 5 STAR.... Initial room I was given was small, grubby and most lights not working. There was no full length mirror and the dividing door was not sound proofed, I could hear everything from the adjoining room. Room not of a 5 star standard at all. Breakfast very poor, stale looking food. Reception not always manned, room service phone not answered. […] Reception area grubby and also beach front very grubby and unattractive, without any service and certainly not resembling a 5 star hotel. Read moreGenuine Expedia guest review
We stayed for three nights in late March. The Port was very quiet on Thursday night but picked up a little on Friday and Saturday. To us, there are still too many places charging too much for the product and service they areoffering. This includes the Guadalpin. It is a nice hotel in a nice setting on the beach but in the current environment is charging […] too much. This could explain why the restaurant and bars were very quiet. Read moreGenuine Hotels.com guest review
Lækkert hotel og værelse med god lokationGenuine Hotels.com guest review
Loistavalla sijainnilla sijaitseva hiukan pintaremonttia kaipaava laadukas hotelli.Genuine Hotels.com guest review
"انصح به فندق ممتاز"
جميل جدا مباشره عالبحرGenuine Hotels.com guest review
"Fint hotel på fint läge"
Fint hotel på fint läge. Väldigt lyhört från korridor och intilliggande rum. Jättesvårt att hitta hit, man måste komma på exakt rätt avfart från motorvägen, hotelskylten skymd av stor palm! Vi snurrade runt flera gånger innan vi till slut hittade rätt, avfarten till en bensinstation. Tråkig bar, fin frukost. Fin promenad längs stranden till Puerto Banus. […] 5 stjärnor? Nja, snarare 4-4,5, det lilla sista saknas till 5 stjärnor. Read moreGenuine Hotels.com guest review
Séjour qui s'est très très bien passé , cet h^tel mérite largement ses 5 étoiles à tous les niveaux de services.Genuine Hotels.com guest review
Toppenhotell i bra lägeGenuine Hotels.com guest review
Toppenhotell.Genuine Hotels.com guest review
"Veldig bra beliggenhet"
Veldig bra beliggenhet i forhold til Puerto Banus, San Pedro og ikke minst stranden.Genuine Hotels.com guest review
Super Hotel, chambre spacieuse. Petit déjeuné royal. Je le recommande .Genuine Hotels.com guest review
"Fint hotell i nærheten av stranden"
Flott hotell med veldig god mat. Pent og smakfullt innredet.Genuine Expedia guest review
"Ferfekt ophold ved Puerto Banus"
Helt på toppen i alle henseender. Fantastisk personale. Priser i bar/restaurant lige i overkantenGenuine Hotels.com guest review
"Hieno hotelli hyvällä paikalla."
3 yötä Guadalphinissa. Sesongin ulkopuolella marraskuussa hinta/laatusuhde erittäin hyvä.Voin suositella.Genuine Hotels.com guest review
"un sèjour de reve"
nous avons passés un tres agrèable sèjour dans cet hotel , personnel, service , propreté de la chambre impeccable . Nous avons été tres agréablement surpris du confort de la chambre sa superficie, la kitchenette avec lave vaisselle et micro ondes. Nous avions une chambre luxe avec terrasse à l'étage , vue sur la mer et jacuzzi , mobilier extérieur impeccable […] nous avons pu profiter de manger dehors sur la terrasse , je le recommande et y reviendrais absolument Read moreGenuine Hotels.com guest review
"Very nice, but not a five star"
A nice hotel, in a perfect location and with good service. I can syrongly recommend this hotel. The only minus feature is that the hotel would need asignificant rennovation to retain a five star status. Having said that, there are no reasons at all to avoid this very nice hotel.Genuine Hotels.com guest review
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