Hotel Patio Andaluz - Quito

Terrific service and great location

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the first time I have used Hotels.com and quite frankly, I am not impressed. Hotel Patio Anduluz ten years ago was probably the gem of Old Quito, but no more! Other buildings have been renovated and beautiful hotels are now located in the old city. We were promised a King Bed, received two doubles; we were promised air conditioning, the room […] had a ceiling fan and it was miserable; we were promised internet service -- wireless did not work in our room--too remote. The room was substandard, window into a hallway inside courtyard, up some slippery stairs, and our room and another one similar were pawned off to my husband and me and a lovely English lady paying a single supplement for a luxury tour of the Galapagos. This hotel and others in Quito will soon not have the benefit of Galapagos travelers staying one night enroute to the islands. In late February 2013, the Quito Airport in the city was closed and the new one is 35 miles away -- it takes 75 to 90 minutes in normal traffic! Soon there will be hotels out by the airport which will be new and cater to this clientele. If one really wants to visit Quito, Hotel Patio Andaluz is a moderate quality, non-chain hotel that is acceptable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Super service, and very god breakfast.

Genuine Hotels.com guest review

Great location. First class service. Friendly staff allow for late checkout at 5pm to catch 7pm flight.

Genuine Expedia guest review

Our group had 4 rooms and we all LOVED this hotel for our 3 night stay. It is well taken care of and exudes South American charm. The staff was very helpful and found us a great guide named Luis to take us on a full day tour. I hightly recommend this beautiful hotel.

Genuine Hotels.com guest review

Very well preserved, great location, beautiful decor.

Genuine Expedia guest review

The hotel was recommended to us by the operators of the lodge we visited in the Amazon basin. It exceeded out expectations. We stayed at the end of our 10-day trip as an "overnight" before flying home. We checked in after a long day of travel and were greeted with a calm front lobby and very helpful staff. Upon entering the lobby and subsequent courtyard, […] the noise of the city gave way to an open, sunlit two-story covered patio where guests where enjoying lunch. While our rooms were at the front of the hotel over the busy street below, the noise was dim. The beautiful two-story room on the second floor was nicely decorated, spacious and had a work desk separated from the upstairs bedroom. The library behind the dinner courtyard housed coffee, tea, and fresh water. In the next hallway were two computers for use (with a better-than-average internet speed). This hallway bordered another two-story courtyard where a play area and the bar were housed down a flight of stairs. We ate dinner in, and the food was very good. We were mildly concerned at staying in the old city with an early morning flight out. However, our flight was on a weekend morning, the pre-arranged taxis were waiting, the staff helped with luggage, and we made it to the airport in 14 minutes! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great hotel in a not so great city. Historic Quito has some beautiful buildings and winding streets, but it's not the most inviting city to wander around and has few cafes, etc. Patio Andaluz is centrally located and makes it easy to explore - and comfortable not to if you're just passing through. As an added benefit, the hotel restaurant in the inner […] courtyard is delicious (with lots of locals eating too). Read more

Genuine Hotels.com guest review

Very pleasant except shower erratic hot/cold water regulation.

Genuine Expedia guest review

Low wifi signal at room , central hotel , good restaurant friendly staff

Genuine Expedia guest review

I was here on a business trip and I like to stay in boutique hotels near local nightlife and historical centers. The hotel's location was perfect, the ambiance was right in line with it's surroundings. The restaurant in the hotel was a great dining experience and food was good. It seemed the more I explored the hotel, the more I found great little spots […] to sit and get through some work. The wifi throughout the hotel was great! TIP: There is a small little terrace at the highest point of the hotel, if you can find the spiral stair case you are there. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel Patio Andaluz is wonderful! It is peaceful and elegant, and the hotel staff are so very professional, knowledgeable, and caring. The restaurant has a very complete menu, with delicious food, served with expertise. The hotel is safe and beautiful, yet close to many historic and interesting sights.

Genuine Expedia guest review

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Genuine Hotels.com guest review

TV not working. Room not properly upkept first night, had to request room cleaning.

Genuine Expedia guest review

Very nice old stile hotel, I really enjoyed to be there

Genuine Expedia guest review

Wonderful staff and service. We arrived one day earlier than our scheduled reservations in Quito-- after a long trip from the Amazon (Oriente province) in Ecuador -- and the staff made immediate arrangements to provide a comfortable room swiftly and at a reasonable price for our unanticipated arrival. Wonderful restaurant w/delicious food!

Genuine Hotels.com guest review

Incredible, I live in a neighboring province of Quito/Pichincha, and my work often brings me to the city. This is one of the best hotels in Quito. You will love it here. That's all I need to say.

Genuine Expedia guest review

If you are ok with some degree of quirkyness this is a great place to stay. Not your typical ultramodern chain.

Genuine Hotels.com guest review

Had a wonderful one night stay at this hotel and would recomend it to anyone

Genuine Expedia guest review

The hotel and service was outstanding. We did however ask for the staff to oder vans to transport our group of six to the airport by 6 a.m. The van never arrived. This happened twice.

Genuine Expedia guest review

The Hotel is very clean and charming, located near the center, easily to walk to and from the old centre. The only downturn are the thin walls, so it feels sometimes as if people would walk through the room when they are in the staircase. also there was a problem with a double charging of the credit card, where the staff proactively got in touch with […] us - never the less, the process is not very fast and requires me to re-send everything, luckily I still have copies, so i hope that the case is soon sovled. Read more

Genuine Expedia guest review

Courtyard rooms are very quiet even though hotel is right in the center of the city, a few steps away from the maim square.

Genuine Expedia guest review

excellent location. The inside courtyard as noisy when they had a function going on but it ended very early

Genuine Hotels.com guest review

The hotel is an an historic, beautifully restored building in the center of the historic part of Quito. It is located within blocks of many of the "must-see" sites of historic Quito. The staff were exceptionally helpful and friendly. Our room was very comfortable, but a bit dark because of its location in the building. The public areas had comfortable […] seating for relaxing and reading. Tapas on luncheon menu were excellent, but breakfast (not included in our rate) was ordinary. Read more

Genuine Hotels.com guest review

This hotel was perfect for our needs. The staff was so courteous, friendly and helpful whenever possible. The building itself was beautifully decorated in the Colonial style and very clean and tastefully decorated and comfortable with many little sitting areas where we could and did have coffee or tea any time of the day instead of being in our room. […] The location itself could not have been more perfect, right in the historic area with most of the must see sights within a short walk. Read more

Genuine Hotels.com guest review

This hotel was perfect for our needs. The room was spacious, clean and comfortable. The hotel itself was beautifully decorated, with many small sitting areas where we could sit, read and have a cup of coffee/tea at any time of day. The staff was friendly, courteous and helpful whenever possible. We loved our stay.

Genuine Expedia guest review

Great for those folks that wld like the experience of staying in an "Old Grand House" in quto w all modern comforts. Pretty neat.

Genuine Hotels.com guest review

This hotel is quite unique in that it is not a cookie cutter hotel. It is of the colonial period and it is quite interesting and beautiful. The staff was the most courteous of any of the other Quito hotels I stayed in. The hotel is located in the historical part of the city and the Independencia plaza is just on block away. The rate is super and way […] below the world chains. Every once awhile you run across a hotel gem like this one is and this is one of those. See photos Read more

Genuine Expedia guest review

This is a lovely hotel, perfectly located to explore the old city. We enjoyed our stay and perhaps would go again. My only concern is the lack of help at the front desk on 3 occasions with varying degrees of urgency: helping us find tour info for the area; telling family who phoned from the US in the middle of our 3 night stay that we had checked out; […] and refusing/unable to find a cab they ordered to retrieve something we left in the back seat. I would recommend staying here with the understanding that there are not adequate customer support services and to plan accordingly. Otherwise the hotel staff was very good. If you want to skip the very expensive breakfast, there is a good cafe across the street. Read more

Genuine Expedia guest review

Unique and cozy hotel, with lots of charm and character. One issue with the hotel was that we were awakened by the strong scent of polish applied to the wood floors in the hallway late at night, which was a bit uncomfortable, hopefully this is not a nightly thing!

Genuine Hotels.com guest review

Very comfortable in a great location in the old town. Entire staff was very helpful and friendly. You will not be disappointed in this hotel. Just wish breakfast was included or at least a little less expensive. $10 + for a continental breakfast is a little much. But there is an abundance of other places to eat quite close by so don't let that deter […] you. It's a great place! Read more

Genuine Expedia guest review

Not knowing what to expect we were pleasantly surprised by this hotel. We loved the location and the hotel staff could not have been more accommodating and helpful. The feeling of the hotel, with it's charming restaurant (great food) and lovely atrium courtyard is warm and inviting. Although the rooms may need a little updating...the benefits far surpass […] this and I would highly recommend Hotel Patio Andaluz to my friends. Read more

Genuine Hotels.com guest review

This was my first trip to Quito and after reading the many warnings about personal safety in oldtown I was a bit concerned about staying there. After visiting I can say that oldtown is not as scary as I expected, although you must still be vigilant. And, the Hotel Patio Andaluz was the right choice - an excellent one, even. It is located on the main street […] (but just one lane, and one way) leading to the big plaza and the Presidential Palace, both a block away. From the moment you step inside all is quiet, clean, well-lighted, friendly and sort of perfect. Very helpful staff, too. It is much larger than I was expecting from the photos and descriptions. There is a lower level where the cave bar and interior garden are located, and two upper levels for guest rooms. All enjoy sunlight from the atrium ceilings. I thought the restaurant food was pretty good, too, if a bit pricey. (I did not buy the daily breakfast buffet for $10 but I wasn't missing much from what I saw. There are nearby bakeries where I bought my breakfast items instead.) BTW, my laptop plugged right into the wall socket and the wifi worked great. I would stay here again. Daniel H, Los Angeles. Read more

Genuine Hotels.com guest review

What a lovely hotel! The service was excellent, and the room, which overlooked the interior courtyard, was immaculate and very comfortable. From the charming restaurant to the regional attire of the staff, everything was understated elegance. It was a pleasure to stay at Patio Andaluz -- and I'm looking forward to my next visit!

Genuine Expedia guest review

Staff was wonderful. Had a suite and loved how comfortable. We stayed on a night that was a bit chilly and were surprised to find hot water bottles in the bed. Great touch!

Genuine Expedia guest review

Staff was wonderful. Had a suite and loved how comfortable. We stayed on a night that was a bit chilly and were surprised to find hot water bottles in the bed. Great touch!

Genuine Expedia guest review

The hotel was conveniently located near the main square. There is a doorman to greet you and the front desk person was always professional and helpful. We were never able to use the wireless in our room but it did work in the common areas. The staff spoke adequate english. It would be nice if there were more english language tv channels. Our room #209 […] was charming and comfortable. It was nicely decorated but the polished wooden floors and stairs were almost dangerous. Read more

Genuine Hotels.com guest review

This is a fine little boutique hotel, well appointed, terrific location near the main square, churches, museums etc. The only thing that prevents me from giving the highest recommendation is an error by hotel management. They have the front desk staff doing data entry and billing at all times. This results in a less than attentive response when a guest […] has a need or request. It is almost as if asking them to make a reservation and confirm it is an unwanted distraction from the task they were given by management. They should have back office people doing the clerical stuff and front desk people only looking after guest needs. All others (doormen, bell hops, waiters, maids, etc. were gracious and warm, welcoming and helpful but not the front desk people. Read more

Genuine Hotels.com guest review

This hotel was fabulous! Hotel check in was waiting for us. A door man dressed in 1800's period clothing opens the front door. The front desk has English speaking attendants in 1800's period clothing. Rooms are spacous, large and multilevel. The hotel is a 5 minute walk to the hisstoric downtown area with local food, people in native dress and security. What […] a great hotel for a great city. Read more

Genuine Expedia guest review

I loved this hotel because it is a really unique experience. It is a renovated property in Old Town with two beautiful courtyards, nice dining room, lower level bar, and lots of charm. Staff was really great...I had breakfast each morning which began at 6a (not sure how early the other review got up!) which was a buffet and was great. I did not have […] dinner there but it looked nice, had musicians each night, etc. One small downside (as another has mentioned) is that some rooms face the inside courtyard which does not provide an outsider window/view. At first this bothered me, but given the rest of the hotel, I never really thought much about it later. This is not a cheap hotel, but again, is one that stands out as a different experience with a lot of charm. Would recommend for sure and would love to stay here again. Traveler tip...as you might expect, much of Quito speaks limited English. The hotel staff spoke English, but learn some basic phrases if you can for some other areas. Read more

Genuine Expedia guest review

Well located for all of the sites and activities of the Old Town. A plus in Quito is that many are accessible without too many hills. The hotel is first world with a fine dining room and well appointed, comfortable rooms. We booked a suite because the price differential on the weekend was minimal. It consisted of a large sitting area on one level with […] a circular stair to the sleeping loft and bath (with tub). Not recommended if stairs are an issue. The hotel appears to cater to those arriving in Quito and heading out to the Galapagos or other excursions. Skipping Quito is a mistake. The colonial architiecture, churches and general ambiance are worth at least a full day. If you can arrange to be in Quito on Sunday, the streets of Old Town are closed to traffic and there are concerts and other activites in the many squares. you will be surrounded by Ecuadorian families adding to the experience. There are many local eateries that are much cheaper than the hotel dining room for an authentic taste of Ecuador. Read more

Genuine Hotels.com guest review

Great Hotel

Genuine Expedia guest review

Beautiful hotel, and very helpful hotel staff. Bar service very slow, there were 2 times we just left because we weren't waited on. We had dinner there one night and service and food was unimpressive and expensive. We were told that breakfast was out very early, and we ate in a dark room with cold cereal and dry bread, staff arrived as we were leaving […] and we were charged for full breakfasts. Read more

Genuine Expedia guest review

Outstanding service.The staff where extremely friendly and very helpful.Excellent location and a beautiful hotel. I would recommend this hotel to anyone.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review