Very friendly and helpful staff! We thoroughly enjoyed our stay at the Bay Village and the restaurant apart of it was wonderful!Genuine Expedia guest review
"Great location in Cairns"
Staff here was extremely helpful in recommending and booking excursions. Location is ideal (a block away from the Esplanade and a 10 minute walk to downtown and the Pier). Service on the room was good and the restaurant in the lobby was a great treat to finish off the stay. Wifi speed was good and reasonably priced compared to other hotels. Mini fridge […] and kitchen were just what we needed for daily snacks and food prep. I'd come back to stay here if we were ever in Cairns again! Read moreGenuine Hotels.com guest review
They have a great Balinese restaurant on site, which is convenient since they are about a 15 20 min walk into the center of town. I actually preferred staying away from downtown, as it's a bit of a dump.Genuine Hotels.com guest review
"Not for single travellers"
Good hotel....just a bit too far down the road from all the food and fun...Genuine Hotels.com guest review
"Lovely stay at a "nice little place""
It was good value for money. Not too far from the Esplanade and walk along the beach. Nice restaurant. Interesting staff from Europe (many of them), always very helpful and funny with their English. Pleasant courtyard and greenery.Genuine Expedia guest review
"Motel alike room condition"
A budget hotel and the room gives you a feeling of a motel. Only good thing is a friendly front desk. room clean service left my room door open on the firs day. No security locker in the room.Genuine Hotels.com guest review
"Good rooms, unfriendly staff"
Rooms are fine, as advertised, but with the exception of 1 friendly gentleman at reception, the staff generally don't have time for you. The restaurant is amazing though.Genuine Hotels.com guest review
"Comfortable. Clean. A good place to stay!"
My family of 6 stayed in a 3 bedroom apartment for a week. The apartment was clean and tidy with all you would need to make your stay comfortable. The apartnents are in need of a little maintenance/updating as some cupboards dont open/close properly, the bathroom vanity was a little water damaged, but these are all just cosmetic. We had a few little […] issues which the staff helped us with very promptly. The accommodation is an easy 10 minute stroll from the centre if Cairns. There are plenty of cafes, restaurants, and all essential facilities are within easy reach. The staff were amazing, friendly and very accommodating. We would definitely stay at Bay Village Tropical Retreat Apartments again. Read moreGenuine Hotels.com guest review
The beds were not very comfortable. There was a lot of noise at 11 pm when a large group finished dining.Genuine Hotels.com guest review
We had a 5 night stay and thoroughly enjoyed it. Room was spacious with a balcony. Everything was very clean and tidy. Staff were fabulous. A beautiful Balinese restaurant with great food. All positive, would recommend highly. About a 10 min walk to Lagoon along boardwalk. Free parking.Genuine Hotels.com guest review
"Paper thin walls."
The room we had was next to the laundry room and had paper thin walls. You could everything! The path out our door was stone and each time someone pulled a suitcase or the cleaning staff moved their cleaning cart it was like thunder, seriously so loud. The hotel pool was nice but had only one tiny place to lounge. The hotel was similar to one i have […] stayed at in bali for 25 dollars a night. Backpacker hotel at best. We left after one night as i couldn't justify staying here for the rate we paid. Read moreGenuine Expedia guest review
"happy to stay here"
we were exceptionally happy with this resort hotel. The position / location is very easy to find and quite central to everywhere too. The staff are all very pleasant and friendly. We also enjoyed dinner for two nights in a row at the restaurant. WONDERFUL food and well worth the value.Genuine Expedia guest review
"Great place to stay and fabulous food!!"
I enjoyed my stay here, the room was very clean and serviced daily. The food was authentic and delicious Indonesian cuisine. Best satay I have ever tasted!! It was very handy having the guest laundry and they let me borrow a clothes hanger so I could hang my clothes in my room. Cairns city is only a five to ten minute walk away. Overall, I had a very […] pleasant stay. The only complaint was the noise from the restaurant at night time, but it didn't bother me too much and was only because my room was very close to it. Thank you for a nice, relaxing stay :) Read moreGenuine Expedia guest review
"Great little hotel out of the way"
Booked this hotel for 6 nights for a low-cost holiday with my girlfriend. It was our first time travelling, but the Bay Village staff were friendly, approachable, and made the experience very enjoyable. The facilities were great, our room was cleaned each day and we experienced no with staff or other guests. The pool in the centre of the hotel was […] nice and relaxing to sit by in the evening. The attached balinese restaurant was also great, although a bit noisy (we went on saturday night, it would probably be quieter during the week). Definitely recommended if you are staying here. Read moreGenuine Expedia guest review
"Good location Friendly Staff"
Excellent sized unit plenty of space to move about and good quality. Location in walking distance to CBD. Considering across from the Cairns Public hospital a reasonably quiet location. Good value for moneyGenuine Hotels.com guest review
"Great location, close to beach, shops, resturants."
we had a great stay, it was peaceful and the pool and barbeque area was great. we were able to walk everywhere. Bed was soooo comfortable! Showers had great pressure and plenty of hot water. staff were very helpful. ta Loved going down to the wharf early morning when it was cool (5mins walk) and watch the sun come up. then head the other side to the […] beach and do yoga in an organised class each morning at 8am. I would stay here again. Read moreGenuine Expedia guest review
"Adequate but in need of updating"
We booked a three bedroom apartment for a week for 7 of us (four adults and three kids). The apartment was in a good location and well laid out, it was clean and was kept clean with two services during our stay. But the room we had is in need of some maintenance. The front door lock was tricky - sometimes working and sometimes not. Many of the kitchen […] cupboards were swollen from water damage and would not close. The clothes dryer did not turn off automatically but just kept running until the door was opened (which meant we had to be there to use it). The second queen bed was actually a double and as hard as a rock (ensemble mattress top on a wooden block base). The stove only has two small elements that did not fit the big pot and the frypan at the same time (limiting what we could cook). The sound proofing was not good either. As soon as people were awake above us we could hear their chairs scrapping on the tiles and hear them walking around their apartment. Also lots of noise came in from the stairwell and from outside with people arriving and leaving early/late. On the plus side the apartment was clean, the furniture mainly good, the layout and size was adequate for our family, the location good (two blocks back from esplanade and only 15 minute walk to main area) and the restaurant has great food. Staff were a mixed bag with one morning a staff member telling us she was too busy to help us book tours but later in the afternoon a different staff member was great. Read moreGenuine Expedia guest review
"Best happy hour in cairns"
Lovely stay, everyone was so helpful. The room was a good size with good facilities. The happy hour was a real winner in wonderful surroundings by the pool. A short walk to town but good for a bit of exercise.Genuine Hotels.com guest review
"Nice hotel close to the esplanade and coast line"
Staff were very friendly and helpful with any information needed about tours to the Islands or the skyrail etc, rooms were clean and spotless.Well done keep it up.Genuine Expedia guest review
"Time for an update"
Staff were delightful and helpful. The hotel is very basic and needs an upgrade. Having flown from WA I was ready for a bath - and there wasn't one!!!! My room looked out over the rubbish and laundry shed AND SHOULD NOT BE USED AS A GUEST ROOM!!!!! Emptying of trash ( mainly bottles) and pick up of laundry does not make for a peaceful sleep!!!!!!!! Sorry […] I could not be more positive. I know it was reasonably inexpensive but it was not up to standard. Ilene Read moreGenuine Expedia guest review
"Close to beach and harbour to catch tours."
Friendly, helpful staff, close to ocean, nice swimming pool surrounded by lush greenier, short walk to stores, harbour, beach, walking pathGenuine Expedia guest review
"Good but some noise in room from other noisy guest"
Very good stay. Hotel used as a base and was very adequate. On arrival booking was confirmed but paperwork could not be found so we were delayed at check in. All other contact with staff was friendly and efficient.Genuine Expedia guest review
"Staff very friendly, and helpful."
very pleasant, had dinner one night and the food was delicious, would love if the breakfast had more choices for what it cost. will stay there again.Genuine Expedia guest review
"Good facilities, not too far from city centre"
The facilities were good, the room was cleaned thoroughly when requested, and there was a great Balinese restaurant downstairs. We also took advantage of the $3.50 happy hour drinks each evenings - it was nice to able to sit down after a long day on the tourist trail to a cold beer and a gin and tonic!Genuine Expedia guest review
Great stay - No faults. Would stay again.Genuine Expedia guest review
good conditions, and reception people were so nice. comfortable room and easy care kitchen.Genuine Hotels.com guest review
"Great stay, much better room than I expected."
Their restaurant was amazing as well. Pool was really nice, great after a day on tours. Room was big and bright. Everything I would have wanted. They aircon's worked great as well.Genuine Expedia guest review
Staff very friendly and helpfully. Excellent place to stayGenuine Hotels.com guest review
"Pleasant accommodtion - nice and central"
Overwhelmed by the friendliness and helpfulness of the staff. Enjoyed the pool Balinese restaurant is a stand out. Good advice on restaurants from tour desk Arranged two tours from tour desk both recommendations were exactly what we wanted and thoroughly enjoyable. Check in and out hassle freeGenuine Expedia guest review
"One night stay"
Just passing through Cairns for an early flight, so this hotel served its purpose for the night.Genuine Expedia guest review
The room was on the ground floor and definitely big enough, which was great. Location behind the hospital means the main CBD is just a ten minute walk away - fine in winter, maybe a bit sweaty in summer! The staff were not overly friendly but not unhelpful. Overall ok. The Bayleaf restaurant was delicious and had fantastic service.Genuine Hotels.com guest review
"Bay Village review"
One of the nicer places we have stayed at, roomy and well maintained.Genuine Expedia guest review
Limited facilities for eating - only cups & saucers & teaspoons supplied. No plates, knives or forks. last time we stayed we had kitchenette, but this room had nothing. Will have to stipulate requirements next time.Genuine Hotels.com guest review
There was plenty of street noise heard in our corner apartment - if you are a light sleeper pack ear plugs.Genuine Hotels.com guest review
"Perfect place to stay for a number of nights"
Stayed in a 2 bed apartment here for 5 nights for Ironman Cairns 2013. It was a lovely place to stay and perfect for our needs. The apartment was very spacious, modern and clean with comfortable beds and bathroom/kitchen in good condition. Linen, towels, kitchen utensils and supplies (dishwashing liquid, tea/coffee etc) are all provided. The staff were […] very helpful and friendly. The location is good, handy but also quiet and private and an easy 10-15 min walk to the centre of Cairns. It isn't right in the centre of the city but unless you are elderly, have small children or cannot walk easily it will be fine to walk from. There is plenty of parking for those travelling with cars too. I didn't eat at the restuarant but my travelling companion did and said it was delicious and reasoanbly priced. I would definitely stay here again if in Cairns for more than a night or two. Read moreGenuine Expedia guest review
"Good value, lovely gardens"
As former Cairns residents we often dined at Bayleaf restaurant and liked the surroundings of the complex. Going back to Cairns as visitors, we really only needed a basic, clean and well located accommodation place to base ourselves in between meetings and catching up with friends. Bay Village was fine for this purpose. The gardens are well maintained, […] the room was dated but clean and comfortable. Bay Village is good value for money and suited our purpose. Read moreGenuine Expedia guest review
Nice hotel but about 20 min walk to town. The Balinese restaurant attached is superb.Genuine Expedia guest review
Only 2 night stay but it was spotless with good hotel service. Most of all it wasn't a bad size for a 3 bedroom, plan on traveling up there a lot so will deff use again...Genuine Expedia guest review
Would have been fine except for very noisy neighbours and the bar and restaurant being closed on Easter Monday! That would have been ok if we had been notified in advance rather than when returning after a long day trip to find out, took the shine of the whole stay.Genuine Hotels.com guest review
"6 days in Cairns"
The hotel was really good. We stayed for 6 days, the kitchen was fully equiped so we were able to eat in. The apartments are very spacious and well kept. The only down side was house keeping only came once during our stay. It's a 2min walk away from the centre so next time we would probably stay a little closer.Genuine Hotels.com guest review
"Good stay for holidays"
It was good, helpful staff. Also location is OK!Genuine Hotels.com guest review
"Excellent in every way"
I have stopped in Cairns several times and always here. Never been disappointed in any way. The icing on the cake was booking through expedia so I got a 30% reduction for a stay of 4 days or more. iainGenuine Expedia guest review
"Excellent for groups and families"
The Bay Village was very comfortable. We were a group of 6 and the 3 bedroom apartment was perfect. It was big, clean, and modern. The in house laundry was a nice bonus. It was very quiet at night and just a 15 minute walk to the night markets.Genuine Hotels.com guest review
"Wonderful place to stay"
Bay Village Tropical Retreat was an excellent choice. Within a 15-20 minute walk from the beaches area, our unit was large, clean, affordable, had in-apartment laundry facilities, a delightful and large balcony and all the amenities I could need. The staff were helpful and the atmosphere was friendly and upbeat. My only negative reaction, as a senior, […] was that there was no elevator in my building. However, staff were quite willing to assist me with suitcases up and down, so it was not really a problem. Great place to stay! Read moreGenuine Hotels.com guest review
We found the rooms to be quite pleasant, air conditioners were already on upon arrival---great. One downside--little midgies (insects), seem to be prolific, especially if food accidentally left out. Although we did not allow this to bother us too much. Happy hour drinks were great fun. Fantastic food in the Balinese style restaurant on site. I found […] $15.00 to use the on-site BBQ very expensive--- $3.00 would have been more appropriate, free would be even better. The swimming pool was adequate, but a little dated. Staff were really friendly and helpful, although the language barrier (from non-Australian staff) proved a little difiicult on occasions. All in all a rather nice place to stay. Thank you for your hospitality. Read moreGenuine Expedia guest review
"Great for Family"
Good value if pay it on sale price, overall is comfortable. Just the air condition is a bit noisy .Genuine Hotels.com guest review
"Value for money."
The rooms are modern and reasonably priced for facility's and location. We stayed in 2 bedroom apartments which had en-suit and a second bathroom so perfect for 2 couples or family's. Kitchen has limited utensils and no large bowls for mixing in or for say a salad. But enough to make breakfast and simple dinners. Enough china mugs and glasses for 5 […] people is great. 20 minute walk to the casino or $9 taxi ride. Read moreGenuine Expedia guest review
Great easy going staff and plenty of privacy for a relaxed holiday.Genuine Expedia guest review
Pleasantly surprised with the quality restaurant and housekeeping service at this motel. We did not have this service at the first hotel we stayed at and were very disappointed. We were upgraded to a one bedroom with kitchenette and more room.Genuine Expedia guest review
Simple and yet comfortable room. The staff were really helpful and friendly - secure parking if you have hired a car. Make sure you try their restaurant - it is great!! Close to the Esplanade and you don't have to pay a mint!Genuine Hotels.com guest review
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